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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24667 results found

  1. No duplicate protection for MOM Rares

    I am not rare complete for MOM however last two packs I’ve purchased I’ve received gems for MOM rares
    Platform is IOS

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  2. Didn't receive card skin for Murderous Rider

    Yesterday I bought the 3000 gold murderous rider skin and the system collected my gold but today I played a deck using him and noticed that I don't have the card skin...Now if I go over to craft the card skin it shows that I have not done that yet...

    1 vote

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  3. Bug

    Bloodthirsty adversary did not get a +1/+1 counter when my opponent removed the targeted card with an armored scrapgorger.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Nazgul styles don't work for draft.

    There is a problem with Nazgul art styles.

    Usually when you have multiple styles for seperate printings of cards, you can choose which artstyle to use, even if your printing is different.

    This doesn't work for nazgul. If you buy the 3d style for one of the alternate nazgul cards, it isn't available to apply to the other 8 nazgul cards.

    That wouldn't usually be a problem, given you can use an uncommon wildcard for the nazgul alternate cards.

    But this is a problem for drafting. It is only possible to draft one art for the nazgul. Even if you…

    2 votes

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  5. unknown prompt id (176)

    I also received an "unknown prompt id (176)" message when trying to activate a land ability. After I went ahead with activating the ability, the opponent roped me (or was disconnected, etc.)

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Stuck on "Checking for active matches"

    I'm having an issue with MTG: Arena on PC. whenever I launch the game on PC I get stuck on an infinite "Checking for active matches" loading screen. I have uninstalled and reinstalled several times. I have installed it on different drives and i have tried using both the epic games launcher as well as the direct download from your website. However, when I access the game on mobile it works perfectly fine. I much prefer the PC experience and would much like to be able to resume playing there. Thanks in advance.

    37 votes

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  7. Deck Editing - Remember Last Filters

    Sometimes I go in and out of deck editing. Every time I have to go reset all my filters, i.e. Color, Not Collected, Format Legal, etc. It would be nice if it remembered my last ones.

    1 vote

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  8. liliana discard

    liliana of the viel in standard wont use the timeout when the opponent chooses discard... You get stuck and if they dont leave you are forced to concede

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Keys localization button not translated in french

    Hi,
    button is not translated in french in booster option (see image)

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  10. frozen draft

    Hello!

    Frozen screen today during Premier draft.
    I received a random deck draft.
    I can't change the contents of the deck either.

    Enjoyable gameplay is severely compromised.

    What will be the compensation?

    0 votes

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    1 comment  ·  Events  ·  Admin →
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  11. Playing Herald of Secret Streams but my crearures with +1/+1 counters are still blocked

    I play with a merfolk deck which contains Herald of Secret Streams and merfolk cards that give +1/+1 counters to other merfolk. when i attack my merfolk with +1/+1 counters are being blocked

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Perdida de sobres

    He abierto 33 sobres que tenía y las cartas no se han añadido a mi colección, ni están los sobres.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  13. Bug with chaos warp and conspicuous snoop

    When i play chaos warp (on my own permanents for example a land) while conspicuous snoop is in play, even if a permanent is on top it wont play it and uses the second card of my library instead, and i have no idea where the other card goes (the top one)

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Friendly Challenge Timeouts

    My friend and I were attempting to play with each other and had consistent timeout issues/crashes. We were both on the arena client and not on the steam client (it seems the friends list on the Steam client cannot recognize those who are on the desktop client). Each time we wanted to play we went to the "VS" screen and sometimes the client would just stop there - "cancel" button was present sometimes, otherwise we would have to end the program. This happened on and off and multiple attempts had to be made before we got into a game with…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Continuous scrolling in deck builder and deck selection screen

    The issue causes the scrollable screens in MTG arena deck builder and deck selector among others to continuously scroll. I have verified its not an issue with any of my aquipment , (mouse keyboard etc.), but it maske it nearly impossible to make any selection at all.

    1 vote

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  16. Bug

    黄金のたてがみのアジャニにおけるチャレンジ1にて神聖なる僧侶のパワー及びタフネスが12を超えた時点で、飛行速攻持ちのドラゴンが攻撃宣言してフリーズ

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Gixian Recycler is completely bugged/broken

    gixian recycler is either bugged or broken. the card states if it is put into the graveyard from HAND or LIBRARY it is conjure into hand. However it is being conjured even when it dies on the battle field. That is not at all how the card should work based on the cards text. So either the text is wrong and it should read if the this card is put into the graveyard from ANYWHERE it is conjured OR it is bugged and needs to be fixed. it is an extremely broken card as of now with the way it…

    4 votes

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  18. Decathlon event On the Edge

    Decathlon 10: On the Edge states "Bring a 60-card deck using only cards from Streets of New Capenna, Dominaria United and The Brother's War." For some reason I can't use cards from set The Brother's War. Could you please fix this issue.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Yedora, Grave Gardener & Renata, Called to the Hunt

    My opponent had flipped Renata into a forest using Yedora's triggered ability. However, Renata's ability continued to trigger, putting a +1/+1 counter on each creature my opponent had played after Renata was to have lost its abilities.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. paradox engine

    i have a new idea, you know how brawl is basically just commander but with planeswalkers as commanders? well, in commander, paradox engine is banned so why isn't it ******* banned in brawl too??? It suck all the ******* fun out of the game. you could make pithing needle legal in the format and i wouldn't give a **** as long as you ban paradox engine. please. i'm loosing my mind.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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