MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4677 results found
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Unable to take action during game.
While playing a hand of 1-on-1 player, I zoomed in to look at a card and was unable to exit. Clicking the "Done" button did nothing. Had to exit the game and reload. Lost the hand.
2 votes -
Game freezes when choosing target of ability
During my DMU Draft, the game freezes while choosing the target of Ghitu Amplifier's kicker ability.
2 votes -
Unable to join event
Joined premier draft. Upon trying to join queue, i get "network error: unable to join event. please try again later." Persists after restart and reinstall
8 votes -
Unable to login, authentication failed, attach failed to attach
I'm unable to login, tried reconecting and login out and in again and still am unable to play
9 votes -
Unable To Select Desired Card
Can't click on one card (Spring/Mind) in my hand on mobile (iPad). Can only pick neighbouring cards.
Other cards flash up when scrolled over, target card isn't clickable though.7 votes -
Authentication failed/Attach failed/Unable to join/Lost connection
As of today (31. August) I'm
1. unable to log in most of the time (1.png)
2. unable to join matches the rest of the time (2.png)
3. occasionally waiting for server followed by lost connection (3.png+4.png)PC/Windows(64bit)
16 votes -
Unable to sideboard or rejoin game
I tried to concede from game 1 from the Std Metagame Challenge, and when I tried to click settings I missed and closed the window, closing the client. When I reloaded the client, the game was still active and so I conceded the game as normal. However, I was unable to see my deck (only my sideboard), or confirm any deck configuration, instead seeing the screen as shown in my file. I couldn't rejoin the game after multiple attempts, and could only concede from the settings.
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sideboarding.png 1689 KB -
mtgacrash2.jpg 383 KB -
mtga crash.jpg 734 KB -
Game where sideboarded out shock and dragonfire.PNG 3918 KB -
Log20200502_164552.log 30 KB -
Capture.PNG 1877 KB -
Untitled.png 2680 KB -
ArenaBug.JPG 202 KB -
Log20200425_154800.log 52 KB -
MTGA failure bug.png 3001 KB -
Screenshot.PNG 1290 KB -
Log20200425_094122.log 8 KB -
sideboardbug.png 2017 KB -
MTGA Bug.PNG 2104 KB -
Log20200424_232621.log 12 KB -
Bug.JPG 268 KB -
bug.png 967 KB -
Log20200425_111219.log 455 KB -
Capture.PNG 2239 KB -
sideboard.png 2662 KB -
Glitch in MTG Arena 4-23.png 2791 KB -
MTGA 24_04_2020 6_58_44 AM.png 2908 KB -
YeIXL2o[1].jpg 393 KB -
Log20200419_204500.log 4059 KB -
Log20200419_221848.log 5467 KB -
Log20200419_175450.log 136 KB -
Log20200419_180450.log 5233 KB
365 votes -
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Unable to Login -> Timeout
Since today, I am unable to Login. Neither on my phone nor on my PC.
The error message just says Timeout. After a while, "Waiting for the Server" starts spinning...
And yes, internet connection is available for both!
The PC version is actually on GeforceNow. The Phone version is on my Android Device.
11 votes -
Report player
Please put a “report player” option or something similar. I just played against a guy who used 6 of the exact same cards from his library with no recall from graveyard or exile as they were all instant cards. This is becoming more abundant, and it is obvious he or she has found a way to cheat in the system. I can’t report the player because there is no reporting system, which I, and many other people, find abhorrent.
2 votes -
Can’t target creature with infernal grasp
Lost game because I can’t target opponent creature manaform hellkite with infernal grasp. No hexproof on the field. Wtf Magic, every day this game gives me a headache to play. Why do I spend money on this again? Fix your ****.
4 votes -
Cant Challenge Player
Every Time i go to challenge a specific player, will let me select a deck and type the name in but it says "cant submit deck" I am using the premade decks. Then when you retry you timeout of server connection. This issue has persisted since the last update. Hope it will be fixed soon
5 votes -
Tutorial Duel Bug - unable to play cards
At undetermined moments while playing the tutorial duels I suddenly become unable to play a card. The sound effects that would normally play when when tapping or swiping on the touch screen persist, though nothing on screen will actually happen, making it impossible to continue playing. This does not appear to affect anything else other than the bottom-center of the screen, where my hand is located.
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Screenshot_20221120-235755.jpg 589 KB -
Screenshot_20221120-235803.jpg 586 KB -
7CDA1E6C-2DFB-4FD8-A5A3-EAAF8ACD02DB.png 3582 KB -
C6A843CC-31C6-47C0-A43C-5E0A6C6B9805.png 8331 KB -
Screenshot_20221119-072108_Magic.jpg 1352 KB -
Screenshot_20221118-122458.png 1848 KB -
Screenshot_2022-11-18-14-17-49-58_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 1546 KB -
2C56EAAC-D94A-49D8-B12D-9A7D391807B0.png 3791 KB -
Screenshot_20221117-115237.png 2633 KB
108 votes -
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Convenient Target aut-tapper fail
When you activate the 2R ability to return Convenient Target to your hand, the auto-tapper does not realize you'll need a R mana to cast it, and will tap mountains instead of other lands. This should be improved.
2 votes -
Trick Shot not letting me choose a target for 2 damage
Trick Shot can target one creature for 6 damage but when I want to choose another creature for the 2 damage it is not letting choose any target. This happened in Quick Draft twice.
3 votes -
Inappropriate player name
There has been a player in my last matchup called "g3nocide". I think this is very inappropriate...
2 votes -
Adventure Card that Destroys a Target goes to graveyard instead of exiling upon resolution when target is indestructible.
Adventure Card with "Destroy Target Tapped Creature" and opponent makes target indestructible fizzled the adventure spell and put it into my graveyard instead of exling it. The spell still resolves and tries to destroy the LEGAL target. It just doesn't do anything because the target is indestructible. I should still get to cast the creature part of the adventure spell.
It cost me the game leaving me with no blocker.
1 vote -
unable to move cards to block attack
In 1st phase of tutorial & unable to block... therefore unable to move any further in the game :s
5 votes -
player exploited bug. The player "cian" used bug to cheat and win losing game.
player cheated and used a bug to win game. Player "cian" would repeatedly inspect cards on battlefield nonstop which would lock up my actions turn after turn so i could never do anything untill it made me forfeit from taking no actions please fix this was in ranked
4 votes -
Game stuck after match end with player concede
Playing with an opponent. Player conceded following casting a channel targeting a treasure token (boseju) I cracked the treasure as the player conceded. The opponents head exploded however no victory was shown, was stuck in the game following concession.
3 votes -
Break Expectations Player
Break expectations says that the targeted player drafts a card, but my opponent got to draft a card for me. My understanding of the draft mechanic is that the player who is drafting (in this case the player who is forced to discard) gets to select one of three randomly selected cards. I believe my opponent got to select the card that was put into my hand. I never saw a selection of 3, but had a card placed into my hand. This seems wrong to me, and makes the card much stronger than intended.
1 vote
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