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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16610 results found

  1. Matchmaking Terrible

    I have been spending this season testing your matchmaking system.

    I got to Mythic my first month playing this game. After that, I could barely win a game in platinum and I wanted to understand why. So I made all the "meta" decks.

    First I started with Mono-green, which gets beat pretty bad to Mid range Orzhov. I played 6 games and got Orzhov for 5 of them.

    So I decided to play the Orzhov deck for 6 games, and got Blue control (which I hadn't seen until playing Orzhov) for 4 out of the 6 games.

    Then I went…

    34 votes

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  2. token and timeout issues

    just played a game w/ scute swarm and ran into an instance where I generated a lot of scute tokens, roughly 106 or so. I also had prosperous innkeeper. so every time I got a token, it triggered prosperous innkeeper. This took awhile because the game had to go through each animation and as far as I can tell there is no skip, which caused me to burn two timeouts just while the game was going through the animation of giving me tokens and life! I was afraid to play another land for fear I might lose due to not…

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. incorrect rules interactions. Deathtouch creature with Ninja's Kunai

    Incorrect rules interaction. Create i control has deathtouch. I equipped Ninja's Kunai onto creature. I then sacrifice Ninja's Kunai and target opponents creature with 4 health, opponents creature goes to 1 health and lives. Opponents creature should have died because my deathtouch creature dealt damage to it.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Card STYLES BUG

    CARD Card styles not appearing in matches but they'd show in deck building.

    18 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Historic Pauper!

    An Open Letter to WOTC and the MTG Arena team

    Hello!

    I just wanted to write in on behalf of myself and the Historic Pauper community (I'm a moderator in a Historic Pauper Discord server and have been staff/the organizer for approximately half of the Historic Pauper events on MTG Melee) to say that we loved the FNM event. Many of us have played hundreds of games in official MTG Arena events while also playing hundreds (if not thousands) more in player run events or casual matches.

    We are all looking forward to the next Historic Pauper event!

    Cheers,
    PlatypusJedi

    85 votes

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    24 comments  ·  Events  ·  Admin →
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  6. Nerf Farewell

    Nerf Farewell: "chose one or more:" -> "chose one:"

    Currently as printed this card is stupidly OP. Should not be able to wipe out everything of all types.

    7 votes

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  7. Authentication Failed For User

    After I log onto to MTG Arena on a windows, I immediately receive a message saying "Authentication Failed for Aliensummer" (My username)

    I've tried to restart the windows, and I can see it loading the card base data behind the window but I am unable to log on.

    33 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  8. Unable to tap land

    Whilst playing historic brawl I ran into a bug that makes my land unable to produce mana.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. getting gold wildcard for a mythic pack

    How am I supposed to be redeemed for faulty merchandise if we can't even get a hold of you.... your bug with mythic packs literally robbed me of my mythic card (wildcard). get your **** together!!

    6 votes

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  10. Card bought does not shows in collection or deck

    I bought chip of reality today spending 2500 coins, the coins were collected but the card is not in my collection. I checked 3 times rebooting the app but nothing happened. In the store I read the message bought already done but I have not the card. Could solve this problem and send me the card I bought from the store? I play on IPad on iOS.

    9 votes

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    2 comments  ·  Store  ·  Admin →
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  11. Turn off card / board animations

    Hello.

    Now that Arena has a good player base, with some of them who are playing for a long time ago, i suggest, with a button on the interface, the possibility for the user to

    switch off all the card animations / board animations.

    For those like me who play a lot and since a while, we get tired of the same animations again and again and it would improve our game experience.

    For those with little configurations it would perhaps avoid some crash and improve fluidity of the game.

    Well. I see only advantages in this options doesn't you…

    170 votes

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  12. Disable enemy card hovering

    Do you approve of the annoyance caused by an opponent constantly swirling there mouse over cards and highlighting / flashing / whatever you call it?
    The feature has no value in the game.
    Please add a switch to DISABLE MOUSE OVER FUNCTION that causes card animation.

    41 votes

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    23 comments  ·  Gameplay  ·  Admin →
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  13. Spell not cast and stuck on the stack

    I attempted to cast a quandrix command in response to my opponents unburial rights. My spell went on to the stack, but my mana was never tapped. The spell was removed from my hand and was not placed in my graveyard. My opponent was able to resolve their spells and take game actions, despite my card being on the stack (and it would have removed legal targets for the unburial rights they resolved). Basically my card just disappeared and I wasn't able to use it. Attached screenshot shows the issue as Faithless Looting should not be on the stack above…

    72 votes

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    20 comments  ·  Gameplay  ·  Admin →
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  14. Arena will relaunch to verify asset contents (loop)

    PLatform PC/Windows

    Dxdiag information added in logs as well as multiple logs leading to the same result.

    After the download of the Neon Dynasty update I get an error that says Arena will relaunch to verify asset contents. This keeps looping. I have looked online but the proposed fix of changing IP's does not work. Really bummed. Tried removing a lot of data. Everything gets downloaded then I get the same error again. Please help for a fix.

    8 votes

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  15. Sideboard cards are incorrect in sideboard viewer

    After sideboarding in a best-of-3 match, when I select "view sideboard" in-game, my sideboard is incorrect; cards that are not in my sideboard (because I have sideboarded them in) are listed as being in my sideboard, and cards I have sideboarded out do not appear in my sideboard.

    Platform: Android
    Device: Samsung Galaxy S10e
    OS Version: Latest available

    49 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Improving bot matches

    I would like to suggest a more diverse and challenging bot. Sometimes I want to test my deck or enjoy playing magic at my own pace and the current bot is disappointing. I don't think bot should be just for beginners.

    19 votes

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  17. Avatar bug

    I am using my android phone to play mtga.
    I have the Halana and Alena Avatar. It shows before and after the match, but during match it shows Vivian

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. game crash

    the game crash and when I try to join the match, the game crash systematicaly I cannot select deck or anything when I click on play button

    version : 2021.12.0.3961.902937

    17 votes

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  19. プレミアドラフトにてピックをしたカードと別のカードが表示されていた

    プレミアドラフトでピックを行っている際、ピックをしたカードと別のカードがデッキ内にあり、その想定で後のピックを進めていたが
    ピックを終了後にデッキを確認すると正規でピックをしたカードがあった
    ピック中だけ別のカードが表示されていた

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  20. Always a cube draft

    Cube drafting shouldn’t be something that’s a “treat”. There should always be at least one cube draft format available to play. Currently my friends and I basically don’t touch Arena unless there is a cube draft going, which we really enjoy but it’s stupid to have a game you like that you can’t play for months at a time.

    9 votes

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