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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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141 results found

  1. Daily quest timer Stuck

    My daily quest timer is stuck at around 15h 40m for the past day on both android and pc. I only play standard format, no direct matches or bot matches. I haven't had daily quests for 2 days now. It is not resetting.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. not getting daily quest

    I have been playing for two weeks now and have not got a single daily quest so far. The timer expires and nothing happens. Wotc support havent done anything about my ticket regarding this matter, btw.

    16 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  3. Sparking and no daily quest

    Sparking keeps appearing in “You have a quest to complete” every day, and the daily quests are not showing up—only the 15-win missions are appearing.

    10 votes

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    0 comments  ·  Events  ·  Admin →
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  4. daily quest

    I've been playing for about a month now and I just realised that everyone else has daily quests that give them gold and mastery. I feel I've missed out on a lot but with the time and money I've already invested, I don't want to start a new account.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. daily quest unrenew

    I didnt play for several day and my daily quests didnt reset therefor i couldnt earn the gold for those quests( it is not the first time it happen)

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Daily quest never show up

    Hello,

    I have started to play mtg Arena one month ago and daily quests never show up. I have completed all tutorials and done a lot of plays in ranked and not ranked. Every day I can see the countdown of the next daily quest, then it reaches 0 and start again but I have never received any daily quests. The 2 other slots always have the achievements (see screenshots). I have no issue for weekly quests.
    I have the same issue on pc and android. I have already restarted the device, no change.

    I have…

    13 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  7. daily quest not showing

    FFs this is a regularly reported issue. I have been playing and no daily quests have popped up when the time runs out. I hate to go 0-100 on you, but the money I have spent on this game seems a waste. I either ask for a fix or a refund. Looking forward to your response. I buy a broken toaster, I return it.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Daily quests and daily wins no progression

    Today 25/03/26 There is no progressions after winnings for both daily quest or daily wins, Same is happening for the Midweek Magic, Had 3 wins but no progression and not possible to claim rewards

    199 votes

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    98 comments  ·  Gameplay  ·  Admin →
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  9. Daily quest doesn't light up and my wins doesn't count too

    Being playing a couple of games I noticed my wins don't count trying to make it to 15 wins for the daily wins. Got stuck at 14, then the reset came played no counts still for both the wins and daily quest casts.

    13 votes

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    0 comments  ·  User Interface  ·  Admin →
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  10. Critical Bug: Daily Quest Timer Constantly Resets, No Quest Granted Since I started playing the game

    ​"I have restarted the client multiple times."
    ​"I have played multiple games to try and force a refresh."
    ​"I have uninstalled and reinstalled the mobile application."
    ​"I confirmed my local time zone is correct (PST/EST/etc.)."
    ​"I have waited through several full daily resets (3 AM PST/6 AM EST)."

    I am realizing that I have been playing the game for weeks without any daily quests bc this is always how the timer looks.
    I feel silly that I'm just noticing it now but I am also a new player. One who has spent money to try to enjoy the game…

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. receiving only one daily

    I'm only receiving one daily quest every day. Issue started last week.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Daily quests not updating

    Whenever my quest timer hits zero it simply resets without any quest appearing. I have zero active quests and have missed out on being able to earn quest coins at all.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. No Daily Quests since account created CRITICAL

    Hello!

    I have not received a 500 or 750 gold daily quest since my account was created.

    Yesterday, the timer read ~4-5h until quest refresh before I signed off and my account was at 525 gold.

    Today, the account reads ~20h until quest refresh and my account is still at 525 gold.

    Steps taken:

    ​- I have restarted the client multiple times.
    ​- I have played multiple games to try and force a refresh.
    ​- I have uninstalled and reinstalled the game on both PC and MacOS.
    ​- I confirmed my local time zone is correct (PST/EST/etc.).
    ​- I have…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Daily Quests, No Progression

    I’ve been stuck with my daily requests for the past 4 days. No matter what game mode I try, I get zero progress on them. I can swap them as normal, and even the new quests don’t gain progression. I have no idea how to resolve this. I’ve reset the app, refreshed the game, and even deleted and redownloaded the app. Zilch

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. quest not advancing

    i have a quest today to play red and white spells. I can play as many as i want, the quest doesn´t advance.

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Daily quests are not appearing

    I have completed tutorial, unlock starter decks and so on. But I have no daily quests available.
    I'm missing a lot of rewards here.
    @WizardsCan you, please, provide some support?
    thx

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  17. Quest not advancing

    I have a quest to cast green and black spells. No matter how many I cast the quest is still showing 0 of 20.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Match and quest reward bug

    No match and quest reward since this morning (EU).

    20 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Quest counters not updating

    My quest counters are not updating. I logged out and in, restarted the game, repaired the games files and still not updating.

    40 votes

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    7 comments  ·  Events  ·  Admin →
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  20. Mythic Rank Has Been Reset to Sparky Zero

    Hello,

    I'm on PC, WIn 11, and my Mythic Rank has been reset to Sparky Zero.
    My daily quest and Daily wins are not being added to their respective counters.

    This also means I do not get XP for the Mastery Pass I paid for.

    Hoping for a swift solution,

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues