20 results found

1. Unity UI / text rendering crash during gameplay.

   While on my own turn and with the timer running, I was unable to select a target for a spell.

   ++ Since the latest update, MTG Arena has been experiencing multiple crashes and frequent severe lag, including roughly a 50% drop in frame rate. These performance issues persist until the client is restarted.

   I have already completely reinstalled MTG Arena, but this did not resolve the problem.

   Please see the attached log, which shows a Unity UI / text rendering crash.

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2. Paradox Engine Not working

   Paradox Engine is not untapping anything when I cast spells

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3. Unity UI / text rendering crash during gameplay.

   While on my own turn and with the timer running, I was unable to select a target for a spell.

   ++ Since the latest update, MTG Arena has been experiencing multiple crashes and frequent severe lag, including roughly a 50% drop in frame rate. These performance issues persist until the client is restarted.

   I have already completely reinstalled MTG Arena, but this did not resolve the problem.

   Please see the attached log, which shows a Unity UI / text rendering crash.

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4. Excessive ETB triggers from Doppelgang should not result in a draw for the caster

   I copied 4 permanents with Dopplegang, Resplendent Angel, Fiendish Panda, Case of the Uneaten Feast and Felidar Retreat. The lifegain from Case and the resulting +1/+1 counters for the Panda caused what seemed like hundreds of effects to go to the stack on my side. I checked resolve all and sat there while the game engine did it's thing. At a certain point I got a warning that I needed to take a different action or the game would result in a draw, which is what ultimately happened. This seems unfair and is punishing for the player who casts Doppelgang. If there were too many triggers or it took too much time, the game engine should just short-circuit and resolve all of them or ask the opponent if they would like to concede or proceed with the game.

   I copied 4 permanents with Dopplegang, Resplendent Angel, Fiendish Panda, Case of the Uneaten Feast and Felidar Retreat. The lifegain from Case and the resulting +1/+1 counters for the Panda caused what seemed like hundreds of effects to go to the stack on my side. I checked resolve all and sat there while the game engine did it's thing. At a certain point I got a warning that I needed to take a different action or the game would result in a draw, which is what ultimately happened. This seems unfair and is punishing for the player who casts Doppelgang.… more

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5. Exert Does Not Work!!!

   I am sick of losing games ON RANKED because the game engine does not work. When attacking with a creature with exert, specifically when pressing "Attack All," exert does not trigger! This has caused me to lose games unfairly, ones that I would've won otherwise.

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6. MTGA.exe is not responding during Win11 PC PickTwoDraft

   During a PickTwoDraft, on PC, Win11, the game crashed multiple times, and after I reopened it, the turn already advanced and I lost the game and ranking. "MTGA.exe is not responding" appeared several times, and "MTGA - Unity 2022.3.62f2_7670c08855a9" appeared once. I don't think I can give the steps to reproduce the bug. Just play until it crashes. Is there any way to determine why it crashed?
   I also can't submit this message with the 3.1 MB .log and the 2.8 MB png or 0.3 MB jpg. This page says "Sorry, we couldn't submit your request."
   I'll try to submit it with only the log, or without attachments, and add them later.
   Thanks in advance.

   During a PickTwoDraft, on PC, Win11, the game crashed multiple times, and after I reopened it, the turn already advanced and I lost the game and ranking. "MTGA.exe is not responding" appeared several times, and "MTGA - Unity 2022.3.62f2_7670c08855a9" appeared once. I don't think I can give the steps to reproduce the bug. Just play until it crashes. Is there any way to determine why it crashed?
   I also can't submit this message with the 3.1 MB .log and the 2.8 MB png or 0.3 MB jpg. This page says "Sorry, we couldn't submit your request."
   I'll try to submit… more

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7. mana doesn't add up

   i didn't notice this until i conceded and examined all cards in exile and graveyard, but kavaeros, mind bitten has a casting cost of 6 black, cast on turn 3, standard format, no cards that add mana, no enchantments on the field, and look at the turn 5 land on his board....when the spell was cast its mana cost said 2 colorless 1 black... I believe this was accomplished using Cheat Engine app. as i have seen similar things in other games displayed on youtube. or some similar app.

   no complaints here. just pointing out that there is a clear exploit of some sort happening

   i didn't notice this until i conceded and examined all cards in exile and graveyard, but kavaeros, mind bitten has a casting cost of 6 black, cast on turn 3, standard format, no cards that add mana, no enchantments on the field, and look at the turn 5 land on his board....when the spell was cast its mana cost said 2 colorless 1 black... I believe this was accomplished using Cheat Engine app. as i have seen similar things in other games displayed on youtube. or some similar app.

   no complaints here. just pointing out that there is a clear… more

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8. Marauding Blight-priest interaction with Start Your Engines! events

   I encountered an issue where the life-loss to the opponent when I gain life was not triggering from Marauding Blight-priest when the trigger event for Start Your Engines! occurs from combat damage. I saw no other effects on the field stopping the life-loss and the life-loss DID occur when Start your Engines! triggered as a result of it.

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9. Ban Doc Aurlock in Standard (or at least BO1)

   This enablement with airbending leads to extremely lengthy turns with no win condition in sight as a player often times slowly assembles a stack of 1/1 tokens and eventually passes the turn or worse (exploit/glitch?) causes their opponent to timeout and lose the ability to react. The latter occurs if the opponent has a response that they must continuously acknowledge. The airbending player never seems to time out and can perform the loop as frequently as they wish while causing their opponent to timeout (certain circumstances). This playloop is reminiscent of copycat in Kaladesh Standard or in more recent times the Nexus of Fate loop from Dominaria/WAR. The nature of Arena makes these sorts of interactions very painful, especially in BO1 play where a player can't even sideboard against it. These decks are an increasing amount of the meta and lead to very long drawn out non games with the primary wincons being scoop to boredom, timeout exploit, or the opponent simply dying of old age. An emergency ban is needed, at least on Arena where the nature of the game engine itself makes it excruciating vs simply demonstrating a loop in paper.

   This enablement with airbending leads to extremely lengthy turns with no win condition in sight as a player often times slowly assembles a stack of 1/1 tokens and eventually passes the turn or worse (exploit/glitch?) causes their opponent to timeout and lose the ability to react. The latter occurs if the opponent has a response that they must continuously acknowledge. The airbending player never seems to time out and can perform the loop as frequently as they wish while causing their opponent to timeout (certain circumstances). This playloop is reminiscent of copycat in Kaladesh Standard or in more recent times… more

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10. Arachnogenesis vs. Earthbend interaction

    Platform: macOS
    Format: 100-Card Brawl

    Description of Bug:
    I cast "Arachnogenesis" during the Declare Blockers step. The spell resolved and successfully created Spider tokens, but it FAILED to prevent combat damage from the opponent's non-Spider creatures.

    The opponent was attacking with "Ghalta, Primal Hunger" (modified by "The Earth Crystal" and "Blanchwood Armor") and "Toph, Earthbending Master".

    Rules Confirmation:
    - There were NO "Questing Beast" effects on the battlefield.
    - There were NO "Damage can't be prevented" spells (like Stomp/Bonecrusher Giant) in the Graveyard, Exile, or Adventure Zone.
    - The attackers were not Spiders.

    Suspected Cause:
    There appears to be a layering or rules engine failure regarding damage prevention when interacting with the new "Avatar" set mechanics (specifically Toph or The Earth Crystal), causing valid damage prevention effects to be ignored.

    Platform: macOS
    Format: 100-Card Brawl

    Description of Bug:
    I cast "Arachnogenesis" during the Declare Blockers step. The spell resolved and successfully created Spider tokens, but it FAILED to prevent combat damage from the opponent's non-Spider creatures.

    The opponent was attacking with "Ghalta, Primal Hunger" (modified by "The Earth Crystal" and "Blanchwood Armor") and "Toph, Earthbending Master".

    Rules Confirmation:
    - There were NO "Questing Beast" effects on the battlefield.
    - There were NO "Damage can't be prevented" spells (like Stomp/Bonecrusher Giant) in the Graveyard, Exile, or Adventure Zone.
    - The attackers were not Spiders.

    Suspected Cause:
    There appears to be a… more

    2 votes

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11. Why are commander ban cards in brawl

    Why are commander banned cards in brawl on arena. Paradox engine, levold and primeval titan was banned because they’re to oppressive. So what makes these banned cards not oppressive in brawl? If anything they’re more because there is less people to deal with the problem. Also, are y’all ever going to come out with a brawl where we don’t have to play against these magic rules breaking arena only cards? Most of the arena only cards break fundamental mtg rules on several notes. A lot of us hate playing against these rule breakers.

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12. Audio starvation freeze on Proton

    Platform: Steam (Linux, Ubuntu 24, Proton)
    Game version: 2026.57.20.11631
    Wwise SDK version: 2023.1.14 Build 8770

    Summary:
    MTGA freezes randomly during matches after 5–10 minutes of gameplay. The game window becomes unresponsive but the desktop remains fully usable. The game process must be killed manually to recover.

    Steps to reproduce:
    1. Launch MTGA via Steam on Linux (tested with Proton Experimental, Proton 9.0-4, and GE-Proton)
    2. Enter any match
    3. Play for 5–10 minutes
    4. Game window freezes — no crash dialog, no error message

    Technical findings:
    Proton logs consistently show the following sequence before every freeze:
    - "AK Error: Voice Starvation" (Wwise audio engine)
    - "AK Message: Audio thread resumed, audio restarts"
    - "AK Error: Unknown/Dead game object ID used in function SetPosition"

    Crash dumps (located in %LOCALAPPDATA%\Temp\Wizards Of The Coast\MTGA\BacktraceDatabase\crashpad\reports) contain:
    - ANRException: Blocked thread detected

    This indicates the Wwise audio thread crashes, attempts to restart, fails to recover cleanly, and the resulting dead audio objects block the main Unity thread indefinitely.

    The issue occurs regardless of Proton version, GPU settings, or in-game volume settings. It does not occur on Windows.

    Requested fix:
    Please investigate Wwise audio thread stability on Linux/Wine, or add a timeout/recovery mechanism so that a failed audio thread does not permanently block the main thread.

    Hardware info:
    === CPU ===
    Model name: Intel(R) Core(TM) Ultra 9 285H
    Thread(s) per core: 1
    Core(s) per socket: 16
    Socket(s): 1
    === GPU ===
    00:02.0 VGA compatible controller: Intel Corporation Arrow Lake-P [Intel Graphics] (rev 03)
    01:00.0 VGA compatible controller: NVIDIA Corporation Device 2d19 (rev a1)
    === RAM ===
    total used free shared buff/cache available
    Mem: 30Gi 12Gi 6.2Gi 2.1Gi 14Gi 18Gi
    === Kernel ===
    6.17.0-14-generic
    === OS ===
    No LSB modules are available.
    Distributor ID: Ubuntu
    Description: Ubuntu 24.04.4 LTS
    Release: 24.04
    Codename: noble

    === Nvidia Driver ===
    580.126.09
    === Audio ===
    0 [NVidia ]: HDA-Intel - HDA NVidia
    HDA NVidia at 0x84000000 irq 17
    1 [sofhdadsp ]: sof-hda-dsp - sof-hda-dsp
    LENOVO-83L0-YogaPro916IAH10-LNVNB161216
    === PipeWire ===
    pipewire
    Compiled with libpipewire 1.0.5
    Linked with libpipewire 1.0.5
    === Steam/Proton ===
    gfx-enable-gfx-jobs=1
    gfx-enable-native-gfx-jobs=1
    wait-for-native-debugger=0
    hdr-display-enabled=0
    gc-max-time-slice=3
    build-guid=e8ec6bd52e83416b97709bfc95e2d6d8

    Platform: Steam (Linux, Ubuntu 24, Proton)
    Game version: 2026.57.20.11631
    Wwise SDK version: 2023.1.14 Build 8770

    Summary:
    MTGA freezes randomly during matches after 5–10 minutes of gameplay. The game window becomes unresponsive but the desktop remains fully usable. The game process must be killed manually to recover.

    Steps to reproduce:
    1. Launch MTGA via Steam on Linux (tested with Proton Experimental, Proton 9.0-4, and GE-Proton)
    2. Enter any match
    3. Play for 5–10 minutes
    4. Game window freezes — no crash dialog, no error message

    Technical findings:
    Proton logs consistently show the following sequence before every freeze:
    - "AK Error: Voice… more

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13. Can't Meek Attack out Daretti, Rocketeer Engineer

    When I have an artifact in play, it will not let me Meek Attack out Daretti from my hand. I'm pretty sure a creature that has a * for it's power or toughness is considered 0 while in your hand. This was an official ruling I received when asking a judge. Please fix.

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14. time out for token triggers

    There are a lot of posts stating that there is an issue when token doubling causes an exceptional amount of stack triggers.

    I have a proposed solution in your coding:

    You should treat any trigger that is
    -a duplicate
    -repeated more than 10 times in a row with no interceding trigger
    -stacks on top of such a trigger
    -the 250 token limit has been reached

    Then, ask each player in succession of priority whether they want to break the "infinite loop triggers", acting as if they are infinite.

    Give the players a "stop point" (i.e.- after how many triggers would you like to place a stop?) and each player gets ONE interaction to stop the loop if so desired.

    during THIS interaction, keep the timers active as normal.

    once each player has responded, pause the clocks and resolve the triggers (and skip the visuals before and after the "infinite loop" stop)

    then, restart the clocks. This should reduce server lag, as I am sure that the visuals of tracking the triggers while also representing them visually becomes a bandwidth hog. If you could get both players to trigger an override once it has been determined that neither player wants a delay-of-game to end their next turn or force a concede to their opponent, and would opt to skip visuals in favor of a more interactive gameplay experience, you would not only fix the issue, but allow the players to have a say in the event that they wanted most, but not all of the triggers to resolve before an interaction (as, when a player can deal 10 damage if the opponent has exactly 10 life, but then waiting until "gain life" triggers got the opponents' life total to exactly 10 and then breaking the chain to interact).

    You will also reduce server lag and improve the overall player experience.

    I am proposing a solution because this interaction has lost me several ranked games where I should have won on my next turn (or later in the saem turn), but the timeouts have caused me to pass through the end of my turn and/or concede on my next one - WITHOUT ANY USER INPUTS.

    so, I am penalized for allowing the game to do what it does within the rules, but the engine you have built can't run the game you have built.

    Please address this issue - it also lost me games in the Historic Metagame Challenge, meaning decks that win are underrepresented because they don't win when played inside arena, but DO win elsewhere.

    To reproduce this, play two lifegain decks against each other, then, have each player play a creature that scales with lifegain (ajani's pridemate, voice of the blessed, etc.) or one that scales with creatures that enter (skyknight squire) - or both (as is common with some of these decks). Then, give an ocelot pride or an exalted sunborn offspring and play them. If each side has a life-gainer out (soul warden, authority of the consul, Case of the uneaten feast, etc...) then when the token-double-double-double-double effects start to stack, the game will keep both timer clocks running.

    BUT, whoever had priority when the triggers BEGIN STACKING loses the game...

    ...non-negotiably. Every time.

    When over 1,000 triggers hit the stack, mainly because several permanents are reacting to the 250-token limit's triggers, your engine's protocols break down completely - likely due to the bandwidth surrounding accurately tracking and representing the triggers VISUALLY.

    The only exploit you could have is if someone knew this to be true about your software (as I do), and chooses to let the triggers run... but if they set a stop point, you could skip to that point, ask that player again, and if they had no interaction, skip to the end.

    and only the player who stopped the cycle of triggers would have their clock run - and only during the cycle's interruption.

    otherwise, the "battle clock" that governs game time would not run for either player until the trigger cycle has resolved.

    I welcome your feedback to my thoughts for how to solve this pervasive and persistent issue.

    There are a lot of posts stating that there is an issue when token doubling causes an exceptional amount of stack triggers.

    I have a proposed solution in your coding:

    You should treat any trigger that is
    -a duplicate
    -repeated more than 10 times in a row with no interceding trigger
    -stacks on top of such a trigger
    -the 250 token limit has been reached

    Then, ask each player in succession of priority whether they want to break the "infinite loop triggers", acting as if they are infinite.

    Give the players a "stop point" (i.e.- after how many triggers would… more

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15. Can't Meek Attack out Daretti, Rocketeer Engineer

    When I have an artifact in play, it will not let me Meek Attack out Daretti from my hand. I'm pretty sure a creature that has a * for it's power or toughness is considered 0 while in your hand. This was an official ruling I received when asking a judge. Please fix.

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16. Yu gi oh is basically the simplified version of magic

    "Yu Gi Oh" duel master card game/tv show is basically the same game as Magic. More simplified but the same. Will Wizards of the Coast make a "Arena" digital game just like magic for YU GI OH. Same game engine, just programing in the cards will take forever. Core set and all. Long term big thing that would work. Good for everyone. Fun!! Interactive cards like the old JOKE card set with "Chaos Confetti" as a card. Rip up and scatter on the board. destroy all it touches. With cell phones and touch screens, you can have that easy now. move your finger all over the screen to spread the chunks or other rip up shred variable.. mini machine with spray, you feed in cards. like a wood chipper. Interactive cards?? Digital only/arena. Denim walk is still funny to me. :) Sneak ability is good. abilities with plus OR negative counters is good. will Rampage come back? easy to calculate with cpu and is faster for game players. It's not annoying. it's crowd control for big monsters. Is "Isochron scepter" too dangerous to bring back to arena from old cards? Totally free casting cost, like "Omniscience" blue enchantment is bad/dangerous/Ban maybe.

    "Yu Gi Oh" duel master card game/tv show is basically the same game as Magic. More simplified but the same. Will Wizards of the Coast make a "Arena" digital game just like magic for YU GI OH. Same game engine, just programing in the cards will take forever. Core set and all. Long term big thing that would work. Good for everyone. Fun!! Interactive cards like the old JOKE card set with "Chaos Confetti" as a card. Rip up and scatter on the board. destroy all it touches. With cell phones and touch screens, you can have that easy… more

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17. BLACK SCREEN WITH CURSOR ACROSS ALL DEVICES

    game is not working on windows/mac/ios. reinstalling doesn't help - i see login but when I login its black screen again. how can i paly the game that i paid money for?

    logs below

    graphicsDeviceName NVIDIA GeForce RTX 5080
    graphicsDeviceType Direct3D11
    graphicsDeviceVendor NVIDIA
    graphicsDeviceVersion Direct3D 11.0 [level 11.1]
    graphicsMemorySize 15889
    graphicsMultiThreaded False
    graphicsShaderLevel 50
    deviceModel MS-7E62 (Micro-Star International Co., Ltd.)
    deviceType Desktop
    operatingSystem Windows 11 (10.0.26200) 64bit
    operatingSystemFamily Windows
    processorCount 16
    processorFrequency 4700
    processorType AMD Ryzen 7 9800X3D 8-Core Processor
    systemMemorySize 63033
    maxTextureSize 16384
    [0] DETAILED LOGS: DISABLED
    [0] Startup Timestamp: 1/27/2026 8:44:25 AM
    [0] Loaded embedded metadata
    [0] Skipping Steam Initialization
    [0] CredentialLoginContext created
    [0] Environment set to Prod, AWS
    [0] Could not find autoplay holder, autoplay disabled
    [0] [SocialManager] Social manager for HasbroGo is being used
    [0] Version: 2026.55.10.11072 / 2026.55.10.11072.1228610 /
    [1] WwiseUnity: Wwise(R) SDK Version 2023.1.14 Build 8770.
    [1] WwiseUnity: Setting Plugin DLL path to: C:/Program Files/Wizards of the Coast/MTGA/MTGAData\Plugins\x8664
    [1] WwiseUnity: Sound engine initialized successfully.
    [2] [TaskLogger]Ringing Doorbell at https://doorbellprod.w2.mtgarena.com/api/v2/ring
    [51] [TaskLogger]Doorbell response: {"fdURI":"tcp://frontdoor-mtga-production-2026-55-10-5.w2.mtgarena.com:30010","bundleManifests":[{"category":"Audio","priority":50,"hash":"bbe052e91633f4ca380fd333e81040b0"}]}
    [56] [TaskLogger][Accounts - Startup] Player has rememberMe ID (refresh token) saved. Attempting fast login.
    [112] Connecting to Front Door: frontdoor-mtga-production-2026-55-10-5.w2.mtgarena.com:30010
    [136] [UnityCrossThreadLogger]FrontDoorConnectionAWS.Open {"creator":"ArenaGlobals.Constructor"}
    [136] [UnityCrossThreadLogger]Got non-message event: Wizards.Arena.TcpConnection.TcpOpenedEvent
    [292] [UnityCrossThreadLogger]Sending message GraphGetGraphDefinitions while in queue, the message will be ignored. msg details: {"RequestedType":"None"}
    [1198] [UnityCrossThreadLogger][NPE] Node Graph Manager failed to initialize!
    [1198] [UnityCrossThreadLogger][NPE] Node Graph Manager failed to initialize!
    [1492] [GraphMan] Graph Definitions are null!

    2026-01-27 07:44:18,602Z - [1] INFO RootLog : Initialized with Flavor: "Live"
    2026-01-27 07:44:18,618Z - [1] INFO RootLog : Initialized with AppDir: "C:\Program Files\Wizards of the Coast\MTGA\"
    2026-01-27 07:44:19,570Z - [3] INFO DefaultLog : Retrieving userID
    2026-01-27 07:44:19,570Z - [3] INFO DefaultLog : Setting userID with read to:0323226a-3322-481e-8a08-3709325658f6
    2026-01-27 07:44:19,571Z - [3] INFO DefaultLog : Moving to Stage:CheckingVersion
    2026-01-27 07:44:19,575Z - [3] INFO DefaultLog : Starting Version Check...
    2026-01-27 07:44:19,575Z - [3] INFO DefaultLog : Starting Version Check Thread
    2026-01-27 07:44:19,585Z - [4] INFO DefaultLog : HttpClient started.
    2026-01-27 07:44:20,593Z - [4] INFO DefaultLog : LauncherVersion From Doormat:1.0.98.1122876
    2026-01-27 07:44:20,593Z - [4] INFO DefaultLog : ClientVersion From Doormat:0.1.11072.1228610
    2026-01-27 07:44:20,595Z - [4] INFO DefaultLog : Parsing Launcher version:1.0.98
    2026-01-27 07:44:20,595Z - [4] INFO DefaultLog : Got local launcher version file:1.0.98
    2026-01-27 07:44:20,599Z - [4] INFO DefaultLog : Checking version
    2026-01-27 07:44:20,599Z - [4] INFO DefaultLog : Getting local version file
    2026-01-27 07:44:20,616Z - [4] INFO DefaultLog : Got Local file:MTGALauncher.VersionFile
    2026-01-27 07:44:20,616Z - [4] INFO DefaultLog : newest version:0.1.11072.1228610
    2026-01-27 07:44:20,616Z - [4] INFO DefaultLog : current version:0.1.11072.1228610
    2026-01-27 07:44:20,616Z - [4] INFO DefaultLog : On current version already. Launching MTGA!
    2026-01-27 07:44:20,706Z - [4] INFO DefaultLog : Adding message to queue: clientID:0323226a-3322-481e-8a08-3709325658f6 environmentID:Prod region:USA logLevel:Info sourceType:Installer messageType:ReinstallData details:{
    "LauVer": "1.0.98.1122876",
    "Ver": "0.1.11072.1228610",
    "sessID": "9a1403e0-2271-4166-96a3-bf1113bf0a51",
    "LaunchMTGA": "2026-01-27T07:44:20.7045690Z"
    }
    2026-01-27 07:44:20,708Z - [13] INFO DefaultLog : Starting SendThread
    2026-01-27 07:44:20,708Z - [13] INFO DefaultLog : Stopping SendThread
    2026-01-27 07:44:20,708Z - [1] INFO DefaultLog : Closing Window
    2026-01-27 07:44:20,708Z - [1] INFO DefaultLog : mtgaGlobal.CloseConfirmed:True
    2026-01-27 07:44:20,708Z - [1] INFO DefaultLog : mtgaGlobal.Stage:CheckingVersion

    game is not working on windows/mac/ios. reinstalling doesn't help - i see login but when I login its black screen again. how can i paly the game that i paid money for?

    logs below

    graphicsDeviceName NVIDIA GeForce RTX 5080
    graphicsDeviceType Direct3D11
    graphicsDeviceVendor NVIDIA
    graphicsDeviceVersion Direct3D 11.0 [level 11.1]
    graphicsMemorySize 15889
    graphicsMultiThreaded False
    graphicsShaderLevel 50
    deviceModel MS-7E62 (Micro-Star International Co., Ltd.)
    deviceType Desktop
    operatingSystem Windows 11 (10.0.26200) 64bit
    operatingSystemFamily Windows
    processorCount 16
    processorFrequency 4700
    processorType AMD Ryzen 7 9800X3D 8-Core Processor
    systemMemorySize 63033
    maxTextureSize 16384
    [0] DETAILED LOGS: DISABLED
    [0] Startup Timestamp: 1/27/2026 8:44:25 AM
    [0] Loaded embedded metadata
    [0] Skipping… more

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18. gem store empty

    When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.

    2026.57.20.11631.1247675

    Things I tried to fix:
    - Verified files with steam - Found 8 corrupt files and redownloaded them
    - Launched again, logged out of account, logged in, still no gem shop purchase items available
    - Reproduced 3 times in a row (I was not on a VPN)

    Steps to reproduce:
    1. Launch Steam on a windows 10 computer
    2. Launch MTG Arena
    3. Log in to account
    4. Click Store
    5. Click Gem tab at the bottom of the screen
    6. Notice there are no options to buy gems in the store at all, absolutely nothing shows, just empty UI, no errors pop up

    Log info (I removed my personal device info since your bug report system doesn't seem private):

    [0] Startup Timestamp: 3/27/2026 12:35:27 PM
    [0] Loaded embedded metadata
    [0] Initializing Steam
    [0] Steam status: Available
    [0] CredentialLoginContext created
    [0] Environment set to Prod, AWS
    [0] Could not find autoplay holder, autoplay disabled
    [0] [SocialManager] Social manager for HasbroGo is being used
    [0] Version: 2026.57.20.11631 / 2026.57.20.11631.1247675 /
    [0] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [1] WwiseUnity: Wwise(R) SDK Version 2023.1.14 Build 8770.
    [1] WwiseUnity: Setting Plugin DLL path to: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Plugins\x8664
    [1] WwiseUnity: Sound engine initialized successfully.
    [2] [TaskLogger]Ringing Doorbell at https://doorbellprod.w2.mtgarena.com/api/v2/ring
    [6] [TaskLogger]Steam AuthToken retrieved.
    [93] [TaskLogger]Doorbell response: {"fdURI":"tcp://frontdoor-mtga-production-2026-57-40-4.w2.mtgarena.com:30010","bundleManifests":[{"category":"Audio","priority":50,"hash":"c3132f0e7c81ff8ef8acd32d0b1f859d"}]}
    [98] [TaskLogger][Accounts - Startup] Player has rememberMe ID (refresh token) saved. Attempting fast login.
    [213] Connecting to Front Door: frontdoor-mtga-production-2026-57-40-4.w2.mtgarena.com:30010
    [254] [UnityCrossThreadLogger]Got non-message event: Wizards.Arena.TcpConnection.TcpOpenedEvent
    [255] [UnityCrossThreadLogger]FrontDoorConnectionAWS.Open {"creator":"ArenaGlobals.Constructor"}
    [301] [UnityCrossThreadLogger]Sending message GraphGetGraphDefinitions while in queue, the message will be ignored. msg details: {"RequestedType":"None"}
    [437] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [437] [Manifest]Bundle download destination: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Downloads
    [437] [Manifest]Found 0 manifest metadata entries from configuration.
    [437] [Manifest]Found 1 manifest metadata entries from doorbell.
    [437] [Manifest]GET manifest pointer from https://assets.mtgarena.wizards.com/External2026.57.20.11631.1247675-windows.mtga ...
    [438] [Manifest]Using manifest metadata: General|ManifestAudioc3132f0e7c81ff8ef8acd32d0b1f859d.mtga
    [439] [Manifest]Found 1 manifest metadata entries from pointer file.
    [443] [Manifest]Using manifest metadata: Automatic|Manifest451cd059754af191b3ce5295e2106c81.mtga
    [448] [Manifest]Manifest451cd059754af191b3ce5295e2106c81.mtga has incorrect hash; redownloading...
    [448] [Manifest]Downloading Manifest451cd059754af191b3ce5295e2106c81.mtga...
    [448] [Manifest]GET manifest from https://assets.mtgarena.wizards.com/Manifest451cd059754af191b3ce5295e2106c81.mtga ...
    [571] [Manifest]Manifest download complete
    [660] [UnityCrossThreadLogger]Loading SqlLocalizationManager from file: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Downloads\Raw\RawClientLocalizationa603355767510b8901833cbb90cb5419.mtga {}
    [708] ALTCardViewBuilder.Prefabs
    [1271] 3/27/2026 12:35:35 PM LoadWrapperScene
    [1271] Caches cleared
    [1272] Unloading the last loaded scene Assets/Core/AssetPrep/AssetPrep.unity(build index: 1), is not supported. Please use SceneManager.LoadScene()/EditorSceneManager.OpenScene() to switch to another scene.
    [1283] There can be only one active Event System.
    [1283] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [1283] MainNav load in 80ms
    [1284] [UnityCrossThreadLogger]Creating SteamPurchaseController
    [1284] 3/27/2026 12:35:35 PM CoroutineStartupSequence
    [1917] [UnityCrossThreadLogger]GeneralStore Initializing
    [1917] [UnityCrossThreadLogger][IAPPurchaseController] Initializing
    [1917] [UnityCrossThreadLogger][IAPPurchaseController] Connected successfully
    [1950] [UnityCrossThreadLogger]Fetching products for ContinuationPromise(Wizards.Arena.Promises.WebPromise -> WAS.ItemsResponse)
    [1950] [UnityCrossThreadLogger][IAPPurchaseController] Filling catalog with 0 products from catalog
    [1950] [UnityCrossThreadLogger][IAPPurchaseController] Purchases fetched from store, 0 Pending
    [1950] [UnityCrossThreadLogger][IAPPurchaseController] Catalog finalized and finishing initialization
    [1950] [UnityCrossThreadLogger]Process pending purchases 0 @ 10.54843
    [1951] 3/27/2026 12:35:39 PM CoroutineStartupSequence - Data retrieved
    [2055] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"None","toSceneName":"Home","initiator":"System","context":"Landing Page 'Home'"}
    [2102] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [2103] PreviousPlayBladeVisualState is being set to the same value as previously: Events
    [2191] BEGIN home page notification flow
    [2204] END home page notification flow
    [2999] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"Home","toSceneName":"Store","initiator":"System","context":"NavBar button"}
    [3064] Beacon does not have identifier assigned! Please assign to: StoreTabDesktop16x9(Clone)
    [3064] Beacon does not have identifier assigned! Please assign to: StoreTabDesktop16x9(Clone)
    [3064] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [3241] [UnityCrossThreadLogger]GeneralStore Initializing
    [3241] [UnityCrossThreadLogger][IAPPurchaseController] Initializing
    [3241] [UnityCrossThreadLogger][IAPPurchaseController] Connected successfully
    [3274] [UnityCrossThreadLogger]Fetching products for ContinuationPromise(Wizards.Arena.Promises.WebPromise -> WAS.ItemsResponse)
    [3274] [UnityCrossThreadLogger][IAPPurchaseController] Filling catalog with 0 products from catalog
    [3274] [UnityCrossThreadLogger][IAPPurchaseController] Catalog finalized and finishing initialization
    [3274] [UnityCrossThreadLogger]Process pending purchases 0 @ 17.87684

    When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.

    2026.57.20.11631.1247675

    Things I tried to fix:
    - Verified files with steam - Found 8 corrupt files and redownloaded them
    - Launched again, logged out of account, logged… more

    1 vote

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    0 comments  ·  Store  ·  Edit…  ·  Delete…  ·  Admin →
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19. Account-specific -32603 crash — one account works perfectly, $3k main account dies on same server

    This is not generic feedback. This is a reproducible account-specific backend crash on your end.
    Free account (realt1mg#40407) logs in and stays connected instantly on frontdoor-mtga-production-2026-57-40-2.w2.mtgarena.com:30010.
    Main account (Superdave3000#06359 — $3,000+ spent) gets -32603 “An exception occurred” every single time ~12-15 seconds after successful credential login on the exact same server.
    I have already tested: normal connection, NordVPN (multiple locations), phone hotspot, and a remote dev server 2700 miles away. All produce the identical result.
    This is clearly your backend choking on something in my account data.
    Please escalate this ticket to engineering immediately instead of sending me to the feedback forum. Logs and screenshots attached.
    Ticket reference: 5060318

    This is not generic feedback. This is a reproducible account-specific backend crash on your end.
    Free account (realt1mg#40407) logs in and stays connected instantly on frontdoor-mtga-production-2026-57-40-2.w2.mtgarena.com:30010.
    Main account (Superdave3000#06359 — $3,000+ spent) gets -32603 “An exception occurred” every single time ~12-15 seconds after successful credential login on the exact same server.
    I have already tested: normal connection, NordVPN (multiple locations), phone hotspot, and a remote dev server 2700 miles away. All produce the identical result.
    This is clearly your backend choking on something in my account data.
    Please escalate this ticket to engineering immediately instead of sending me to… more

    • 

    1 vote

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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20. Cards to Add to MTGA

    To whom it may concern,
    Currently on Arena, some modern decks are craftable and playable, with the option to test them in challenges against friends. Others are missing a card or two, sometimes cards that are in the arena but just aren't allowed to be collected.

    This message is an attempt to have those cards added/get an update on when they will be added, as it is incredibly helpful for testing the format. Below is the list of cards I am inquiring about. Thank you for your assistance!

    Cards that are on Arena but not able to be collected:

    Urza's Saga
    Urza's Mine
    Urza's Power Plant
    Urza's Tower
    Cards that are not on Arena (would like them to be added):

    Obsidian Charmaw
    Celestial Purge
    Desperate Ritual
    Pyretic Ritual
    Scion of Draco
    Dryad Arbor
    Summoner's Pact
    Amulet of Vigor
    Gruul Turf
    Simic Growth Chamber
    Tolaria West
    Vesuva
    Allosaurus Rider
    Nourishing Shoal
    Shardless Agent
    Street Wraith
    Living End
    Flooded Grove
    Murktide Regent
    Lava Dart
    Mutagenic Growth
    Disrupting Shoal
    Lotus Bloom
    Goryo's Vengeance
    Cards for Sideboards

    Ensnaring Bridge
    Trinisphere
    Walking Ballista
    Claws of Gix
    Engineered Explosives
    Whipflare
    Collector Ouphe
    Firespout
    Inevitable Betrayal
    Foundation Breaker
    Hurkyl's Recall
    Tezzeret the Seeker
    In total its making 4 cards collectable on arena, 24 cards to make the top 15 decks in modern playable with their 60 mainboard cards and then an additional 12 cards to make their sideboards fully playable as well.

    To whom it may concern,
    Currently on Arena, some modern decks are craftable and playable, with the option to test them in challenges against friends. Others are missing a card or two, sometimes cards that are in the arena but just aren't allowed to be collected.

    This message is an attempt to have those cards added/get an update on when they will be added, as it is incredibly helpful for testing the format. Below is the list of cards I am inquiring about. Thank you for your assistance!

    Cards that are on Arena but not able to be collected:

    Urza's… more

    1 vote

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    0 comments  ·  Product Suggestion  ·  Edit…  ·  Delete…  ·  Admin →
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