196 results found

1. Game crashing/freezing on more demanding actions

   I am repeatedly running into optimalization issues while playing on iPhone. I run a stupid commander deck, Tatyova landfall, that has few wincons in going infinite. Some actions that triggure a large events (not large stacks, but one action trigguring on a larger scale) the game can’t handle it and after a short freeze, ends the game prematurely as a draw with an error message.

   Two situations where this happens.

   1. I build my board to go gather large amount of resources (treasures or direct mana) A) I play Mathemagixs, where X is larger than 8 (i try to make my opponent overdraw) B) i play mirrorform, transforming 25+ entities on board

   Both of these events result in the game ending in a draw.
   I understand that some actions are not optimized, however choosing to not play MtG with available resources, because they are not optimized seems like a incredibly shallow flaw I have hard time swallowing.

   On the same note, in some cases, it is impossible to play with scute swarm. It not only floods the board, but floods the device processing power. Once your scuteswarm is 250 units, it hit’s a cap and when a new one is created, it deltes the oldest copy.
   Ok, fair enough, need to limit the space on board. But why does 250 scute swarm resolve on stack one by one? Why not have some solution the have the duplicate triggure resolve in an optimzed action.
   It becomes impossible to play anything that could put 2 or more lands on the board, or if there is a landtriggure multiplication. 750 events on stack and the game ends in a draw. Please, optimize 🙏

   (Happens in like 33% of games that would have resulted in my win)

   I am repeatedly running into optimalization issues while playing on iPhone. I run a stupid commander deck, Tatyova landfall, that has few wincons in going infinite. Some actions that triggure a large events (not large stacks, but one action trigguring on a larger scale) the game can’t handle it and after a short freeze, ends the game prematurely as a draw with an error message.

   Two situations where this happens.

   1. I build my board to go gather large amount of resources (treasures or direct mana) A) I play Mathemagixs, where X is larger than 8 (i try to make my… more

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2. Freezing

   Four days after the TMNT update...and you still haven't fixed the freezing and crashing issue? Maybe it's time to start hiring people who actually know something about programming, since the morons you have now tend to break the entire game every time they try to add something... What a bunch of idiots. It takes some absolute retards to take the greatest game ever made...and make people hate it.. But you always find a way.

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3. opponent found a way to force me to lose using server connectivity

   I was playing an opponent on ranked when the game "crashed" it locked up and said server disconnected. It force resets the client than i load back up against the same opponent when the client locks up again at the player vs screen. No problem on my opponents before, after or during until I was about to win. This interaction has caused me to receive two loses on ranked against the same player. I have a screen shot of the opponents name. The time was about 13:47 UTC.

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4. Never had issues resolved - 4th try!

   My last two issues for playin points and a premier event never got resolved but were marked as such. 20 points and 4000 gems was what i was asking for back. I suspect something went wrong with the system in refunding as I never received points or gems which is out of the usual fast response. I think the original issues were all due to server crashes at the time. While not a big deal, I do spend thousands on this app each year and expect it to work correctly when playing in events. Thank you for looking back into this.

   My last two issues for playin points and a premier event never got resolved but were marked as such. 20 points and 4000 gems was what i was asking for back. I suspect something went wrong with the system in refunding as I never received points or gems which is out of the usual fast response. I think the original issues were all due to server crashes at the time. While not a big deal, I do spend thousands on this app each year and expect it to work correctly when playing in events. Thank you for looking back… more

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5. Bug - Audio and Visual issue.

   Platform - Android Samsung Galaxy S22 Ultra.
   Game was up to date and recently reinstalled a couple weeks back because of previous audio crashes/issues. Jumped into a brawl match and the game disconnected straight away, had to click reconnect (this was on stable WiFi as well) sent me back to the main screen but with the match audio/ music still playing. Hit play for it to put me back into the same match only now I had 2 game audios and songs playing over the top of eachother. The texture on the board was also real screwy with weird black lines all over. My opponent was unresponsive (didn't choose mulligans and timed out) although not sure if this is related or they were just actually roping/afk.

   Platform - Android Samsung Galaxy S22 Ultra.
   Game was up to date and recently reinstalled a couple weeks back because of previous audio crashes/issues. Jumped into a brawl match and the game disconnected straight away, had to click reconnect (this was on stable WiFi as well) sent me back to the main screen but with the match audio/ music still playing. Hit play for it to put me back into the same match only now I had 2 game audios and songs playing over the top of eachother. The texture on the board was also real screwy with weird… more

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6. Issue with Quick Draft, Again...

   So this is probably the 3rd or 4th time where the system crashes, then when reconnected I get an interface which misrepresents game states or is not able to function in a way to allow gameplay. I believe all have been in Quick draft. All on my Google Pixel 9(Most recent software) It is frustrating to spend time to draft and construct a deck but not be able to play out the event.

   Your team has been wonderful in making the experience whole by refunding the entrance fee to allow me to start an event not compromised, but if there is something I can do to prevent or repair the issue I'd prefer to be able to finish an event and learn from the experience.

   So this is probably the 3rd or 4th time where the system crashes, then when reconnected I get an interface which misrepresents game states or is not able to function in a way to allow gameplay. I believe all have been in Quick draft. All on my Google Pixel 9(Most recent software) It is frustrating to spend time to draft and construct a deck but not be able to play out the event.

   Your team has been wonderful in making the experience whole by refunding the entrance fee to allow me to start an event not compromised, but if… more

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7. Black screen (or "Waiting for Server") when trying to access my account

   Dear team,
   since the Jan 13, 2026 - Game Maintenance - Lorwyn Eclipsed Update, I'm having trouble with my account. First it was sudden crashes, which is inconvenient but overall ok. But since Wednesday Jan 14, I cannot access my regular account any more. When I log in, the screen goes black or has a stuck “Waiting for server” wheel. Nothing happens any more.

   I tried all the suggested measures in the Q&A. Nothing helps. Also tried different devices. Same thing.

   However, if I create a new account, this will work and I can play games just fine. Which tells me my device and client are fine. Just my regular account seems not to be able to connect with your server somehow.

   Please take a look into this issue. At the very least, please take a look at my account if the data is still there and uncorrupted. I am very worried that all I built up over the years is just gone now.

   Thank you.

   Dear team,
   since the Jan 13, 2026 - Game Maintenance - Lorwyn Eclipsed Update, I'm having trouble with my account. First it was sudden crashes, which is inconvenient but overall ok. But since Wednesday Jan 14, I cannot access my regular account any more. When I log in, the screen goes black or has a stuck “Waiting for server” wheel. Nothing happens any more.

   I tried all the suggested measures in the Q&A. Nothing helps. Also tried different devices. Same thing.

   However, if I create a new account, this will work and I can play games just fine. Which… more

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8. I can not connect my account to the server => Black screen

   Dear team,
   since the Jan 13, 2026 - Game Maintenance - Lorwyn Eclipsed Update, I'm having trouble with my account. First it was sudden crashes, which is inconvenient but overall ok. But since Wednesday Jan 14, I cannot access my regular account any more. When I log in, the screen goes black or has a stuck “Waiting for server” wheel. Nothing happens any more.

   I tried all the suggested measures in the Q&A. Nothing helps. Also tried different devices. Same thing.

   However, if I create a new account, this will work and I can play games just fine. Which tells me my device and client are fine. Just my regular account seems not to be able to connect with your server somehow.

   Sadly the Jan 20, 2026 - Game Update - Lorwyn Eclipsed didn't change a thing.

   Please take a look into this issue. At the very least, please take a look at my account if the data is still there and uncorrupted. I am very worried that all I built up over the years is just gone now.

   Thank you.

   Dear team,
   since the Jan 13, 2026 - Game Maintenance - Lorwyn Eclipsed Update, I'm having trouble with my account. First it was sudden crashes, which is inconvenient but overall ok. But since Wednesday Jan 14, I cannot access my regular account any more. When I log in, the screen goes black or has a stuck “Waiting for server” wheel. Nothing happens any more.

   I tried all the suggested measures in the Q&A. Nothing helps. Also tried different devices. Same thing.

   However, if I create a new account, this will work and I can play games just fine. Which… more

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9. Tokens not generating

   Max Tokens reached, no new tokens being generated.

   Was playing a Simulacrum Synthesizer deck against a discard deck with no wincon. Opponent cleared my deck of useful cards, but left some wincons for me. However, after repeatedly copying Worldwalker Helm and generating map tokens, the game seemed to max out the number of tokens at around 230 tokens.

   This is probably to prevent the game from crashing.

   However, multiple times when I got my wincon and had opportunities to create artifact creature tokens or copies of Perilous Snare, etc. the tokens would not generate. Frustrating because I actually would have had several opportunities to win, but instead the tokens simply did not generate and I ended up resigning after probably an hour long game because I was finally about to have milled myself waiting.

   The only solution in game was to clear my own tokens using Starcage, which would allow me to create tokens again. But if I accidentally created too many tokens again, and had no way to clear them anymore, then I was in the same situation.

   Frustrating that I lost this game after such a long time playing when the other player had no win cons, I did have win cons that wouldn’t trigger, and it’s all due to an arbitrary limit on token generation.

   Max Tokens reached, no new tokens being generated.

   Was playing a Simulacrum Synthesizer deck against a discard deck with no wincon. Opponent cleared my deck of useful cards, but left some wincons for me. However, after repeatedly copying Worldwalker Helm and generating map tokens, the game seemed to max out the number of tokens at around 230 tokens.

   This is probably to prevent the game from crashing.

   However, multiple times when I got my wincon and had opportunities to create artifact creature tokens or copies of Perilous Snare, etc. the tokens would not generate. Frustrating because I actually would… more

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10. Game loses connection

    On android mtg arena looses connectivity anytime you minimize it it doesnt matter if it's only for 1 second. Also what's more irritating is that if you have your android device to automatically connect to wifi if you are playing arena on 5g and you come in range of a saved wifi network when you automatically comment the game crashes as well. You have to close arena down reopen it just to be logged back into the match you were playing before the problem occurred just to be 2 or 3 turns behind having done nothing to your boardstate nor interacted with the opponents board either. It used to not do this. Ive played arena on android predominantly since the day it came out on android and I olay very frequently. There was a time when neither of these issues occurred. Used to be you could at least switch from wifi to 5g or vice versa and not have to close arena down then log back in and then actually hop back into the previous match and concede it. And I dont care how long its been. You can have 3 timeouts and all the time in the world left on your turn its going to end your turn. You will be at least 1 while turn behind no matter if this process of logging out logging back in takes 20 seconds. I have literally lost connection closed the app immediately logged back in and gotten back into the match I was just inviting 20 seconds or less had a dull 3 timeouts and im still docked a turn. That is what really .makes me angry about it. The game has always done this if you mi i.ize the arena app for too long but it used ti let you stay in the game if you lost connection fir a split second or if you needed to mi i.ize arena ti look at a text message or aomwtbing dor a couple seconds then go back to arena and the game be just fine. Please fix this. Its 2026. I should be able to lose connection for the split aecond it takes my phone to go from 5g to wifi or vice versa. Every other app i have can handle this remedial task. I know you devs can make this happen. I have faith in you

    On android mtg arena looses connectivity anytime you minimize it it doesnt matter if it's only for 1 second. Also what's more irritating is that if you have your android device to automatically connect to wifi if you are playing arena on 5g and you come in range of a saved wifi network when you automatically comment the game crashes as well. You have to close arena down reopen it just to be logged back into the match you were playing before the problem occurred just to be 2 or 3 turns behind having done nothing to your boardstate… more

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11. gem store empty

    When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.

    2026.57.20.11631.1247675

    Things I tried to fix:
    - Verified files with steam - Found 8 corrupt files and redownloaded them
    - Launched again, logged out of account, logged in, still no gem shop purchase items available
    - Reproduced 3 times in a row (I was not on a VPN)

    Steps to reproduce:
    1. Launch Steam on a windows 10 computer
    2. Launch MTG Arena
    3. Log in to account
    4. Click Store
    5. Click Gem tab at the bottom of the screen
    6. Notice there are no options to buy gems in the store at all, absolutely nothing shows, just empty UI, no errors pop up

    Log info (I removed my personal device info since your bug report system doesn't seem private):

    [0] Startup Timestamp: 3/27/2026 12:35:27 PM
    [0] Loaded embedded metadata
    [0] Initializing Steam
    [0] Steam status: Available
    [0] CredentialLoginContext created
    [0] Environment set to Prod, AWS
    [0] Could not find autoplay holder, autoplay disabled
    [0] [SocialManager] Social manager for HasbroGo is being used
    [0] Version: 2026.57.20.11631 / 2026.57.20.11631.1247675 /
    [0] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [1] WwiseUnity: Wwise(R) SDK Version 2023.1.14 Build 8770.
    [1] WwiseUnity: Setting Plugin DLL path to: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Plugins\x8664
    [1] WwiseUnity: Sound engine initialized successfully.
    [2] [TaskLogger]Ringing Doorbell at https://doorbellprod.w2.mtgarena.com/api/v2/ring
    [6] [TaskLogger]Steam AuthToken retrieved.
    [93] [TaskLogger]Doorbell response: {"fdURI":"tcp://frontdoor-mtga-production-2026-57-40-4.w2.mtgarena.com:30010","bundleManifests":[{"category":"Audio","priority":50,"hash":"c3132f0e7c81ff8ef8acd32d0b1f859d"}]}
    [98] [TaskLogger][Accounts - Startup] Player has rememberMe ID (refresh token) saved. Attempting fast login.
    [213] Connecting to Front Door: frontdoor-mtga-production-2026-57-40-4.w2.mtgarena.com:30010
    [254] [UnityCrossThreadLogger]Got non-message event: Wizards.Arena.TcpConnection.TcpOpenedEvent
    [255] [UnityCrossThreadLogger]FrontDoorConnectionAWS.Open {"creator":"ArenaGlobals.Constructor"}
    [301] [UnityCrossThreadLogger]Sending message GraphGetGraphDefinitions while in queue, the message will be ignored. msg details: {"RequestedType":"None"}
    [437] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [437] [Manifest]Bundle download destination: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Downloads
    [437] [Manifest]Found 0 manifest metadata entries from configuration.
    [437] [Manifest]Found 1 manifest metadata entries from doorbell.
    [437] [Manifest]GET manifest pointer from https://assets.mtgarena.wizards.com/External2026.57.20.11631.1247675-windows.mtga ...
    [438] [Manifest]Using manifest metadata: General|ManifestAudioc3132f0e7c81ff8ef8acd32d0b1f859d.mtga
    [439] [Manifest]Found 1 manifest metadata entries from pointer file.
    [443] [Manifest]Using manifest metadata: Automatic|Manifest451cd059754af191b3ce5295e2106c81.mtga
    [448] [Manifest]Manifest451cd059754af191b3ce5295e2106c81.mtga has incorrect hash; redownloading...
    [448] [Manifest]Downloading Manifest451cd059754af191b3ce5295e2106c81.mtga...
    [448] [Manifest]GET manifest from https://assets.mtgarena.wizards.com/Manifest451cd059754af191b3ce5295e2106c81.mtga ...
    [571] [Manifest]Manifest download complete
    [660] [UnityCrossThreadLogger]Loading SqlLocalizationManager from file: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Downloads\Raw\RawClientLocalizationa603355767510b8901833cbb90cb5419.mtga {}
    [708] ALTCardViewBuilder.Prefabs
    [1271] 3/27/2026 12:35:35 PM LoadWrapperScene
    [1271] Caches cleared
    [1272] Unloading the last loaded scene Assets/Core/AssetPrep/AssetPrep.unity(build index: 1), is not supported. Please use SceneManager.LoadScene()/EditorSceneManager.OpenScene() to switch to another scene.
    [1283] There can be only one active Event System.
    [1283] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [1283] MainNav load in 80ms
    [1284] [UnityCrossThreadLogger]Creating SteamPurchaseController
    [1284] 3/27/2026 12:35:35 PM CoroutineStartupSequence
    [1917] [UnityCrossThreadLogger]GeneralStore Initializing
    [1917] [UnityCrossThreadLogger][IAPPurchaseController] Initializing
    [1917] [UnityCrossThreadLogger][IAPPurchaseController] Connected successfully
    [1950] [UnityCrossThreadLogger]Fetching products for ContinuationPromise(Wizards.Arena.Promises.WebPromise -> WAS.ItemsResponse)
    [1950] [UnityCrossThreadLogger][IAPPurchaseController] Filling catalog with 0 products from catalog
    [1950] [UnityCrossThreadLogger][IAPPurchaseController] Purchases fetched from store, 0 Pending
    [1950] [UnityCrossThreadLogger][IAPPurchaseController] Catalog finalized and finishing initialization
    [1950] [UnityCrossThreadLogger]Process pending purchases 0 @ 10.54843
    [1951] 3/27/2026 12:35:39 PM CoroutineStartupSequence - Data retrieved
    [2055] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"None","toSceneName":"Home","initiator":"System","context":"Landing Page 'Home'"}
    [2102] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [2103] PreviousPlayBladeVisualState is being set to the same value as previously: Events
    [2191] BEGIN home page notification flow
    [2204] END home page notification flow
    [2999] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"Home","toSceneName":"Store","initiator":"System","context":"NavBar button"}
    [3064] Beacon does not have identifier assigned! Please assign to: StoreTabDesktop16x9(Clone)
    [3064] Beacon does not have identifier assigned! Please assign to: StoreTabDesktop16x9(Clone)
    [3064] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [3241] [UnityCrossThreadLogger]GeneralStore Initializing
    [3241] [UnityCrossThreadLogger][IAPPurchaseController] Initializing
    [3241] [UnityCrossThreadLogger][IAPPurchaseController] Connected successfully
    [3274] [UnityCrossThreadLogger]Fetching products for ContinuationPromise(Wizards.Arena.Promises.WebPromise -> WAS.ItemsResponse)
    [3274] [UnityCrossThreadLogger][IAPPurchaseController] Filling catalog with 0 products from catalog
    [3274] [UnityCrossThreadLogger][IAPPurchaseController] Catalog finalized and finishing initialization
    [3274] [UnityCrossThreadLogger]Process pending purchases 0 @ 17.87684

    When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.

    2026.57.20.11631.1247675

    Things I tried to fix:
    - Verified files with steam - Found 8 corrupt files and redownloaded them
    - Launched again, logged out of account, logged… more

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12. Mox Diamond

    As soon as I played Mox Diamond it caused me to be unable to interact properly with the client for a few seconds, before the game then crashed.

    2 votes

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13. Here's a clear report you can copy and paste: "I'm experiencing a game-breaking bug in The Magic. Every time I try to record something, the

    Here's a clear report you can copy and paste:
    "I'm experiencing a game-breaking bug in The Magic. Every time I try to record something, the game crashes and closes completely. This happens consistently and makes the recording feature unusable. Please fix this as soon as possible."

    1 vote

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14. Draft bug

    Good morning, while I was waiting for my opponent during the draft, the game crashed. When I restarted it, the file preparation percentage was progressing very slowly, causing me to lose the match. The game resumed several minutes later. I was in the Premier Draft and I would like to request a refund of 1500 gems. Thank you very much. Have a good day.

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15. Deck Contains More Than 60 Cards in Standard Ranked

    Opponent's deck contained more than 60 cards in the Standard Ranked mode, which should not be possible. I attached a screenshot of the error with the IDs edited out. I also have an error log, but this website crashed whenever I tried to upload it (although it was 40MB which is under the 50MB limit). Not sure if this was just a visual bug or if the player was actually able to use more than 60 cards.

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16. Restarting client during sideboarding fails to enter sideboarding screen

    During a sideboardable (Bo3) game, my Arena client crashed. I Alt-F4'ed (Windows) to exit the game, then reopened Arena. It loaded, but got stuck at the Duel Scene: it registered as waiting for my opponent to join the game for two minutes. When I finally timed out of sideboarding, the game began with my unsideboarded deck.

    If the client opens and there's an active match in which I haven't submitted my deck during sideboarding, it shouldn't wait for the opponent. Instead, it should just go straight to sideboarding.

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