MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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651 results found
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Opponent is active player, but time counter that is running is mine
So, I was playing on historic ranked. My opponent pulled a ocelot pride combo.
But while HIS combo was going off, on HIS turn, it was MY time limit that was being spent???1 vote -
Unable to get back in after round 1 of a bo3 direct challenge match
I was playing a direct challenge timeless bo3 match, and after my opponent conceded in round 1, the game stopped working for either of us, so we both restarted but then have been stuck in the 'waiting for opponent screen' for over 15 minutes, and restarting the game does nothing
2 votes -
Can't cast strategic betrayal in last game.
In my last ranked Diamond standard ranked game I was unable to cast Strategic Betrayal two turns in a row. I had 5 or 6 mana open and my opponent was called Jurgen. There was no stack pieces on board, I just was not allowed to cast it even though I had 6 open mana. Its just a game and I dont mind losing to a better deck or better player but when I can't cast the spells I want.....Well that just makes me want to go play something else.
1 vote -
winnowing / Syg
Winnowing says player sacrifices HIMSELF all creatures doesn't sharing the selected type.
Problem, it does not affect Syg (protected against OTHER player)This bug made me lose my draft. Please give gem compensation !
1 vote -
Game stuck on a triggered effect
Game stuck on this triggered effect? Why does this keep happening? It's like the other player left, but the game hasn't registered their quit.
2 votes -
Bug or other
Fight spell x2 would not hit target with no cards preventing it doing so. Bug or other.
1 vote -
time out for token triggers
There are a lot of posts stating that there is an issue when token doubling causes an exceptional amount of stack triggers.
I have a proposed solution in your coding:
You should treat any trigger that is
-a duplicate
-repeated more than 10 times in a row with no interceding trigger
-stacks on top of such a trigger
-the 250 token limit has been reachedThen, ask each player in succession of priority whether they want to break the "infinite loop triggers", acting as if they are infinite.
Give the players a "stop point" (i.e.- after how many triggers…
3 votes -
Crystal Barricade isn't consistent
Crystal Barricade : "Prevent all noncombat damage that would be dealt to other creatures you control".
Technically, this means that the only way to destroy a creature (other than Crystal Barricade) in this case is by using a spell that has the word "destroy" or through combat damage.
A player used the card : "Wick's Patrol" : "When this creature enters, mill three cards. When you do, target creature an opponent controls gets -X/-X until end of turn, where X is the greatest mana value among cards in your graveyard."
The opponent was able to use this card on my…
1 vote -
deck format + companion bug
Dear technical support. It is happening for some weeks now and I reported via ticket system that I am unable to change deck format and companion.
Please fix asap.
Respectful advice: Don't forget to keep in mind which hands give you money and pay your dues please!
Thank you and stay safe4 votes -
Lorwyn Eclipsed horrendous mana bases for jump in packs
Why on earth would you build a mana base like this for jump in packs?
And why not allow the player to change it for the event?
2 votes -
Token destruction freezing game
This has been happening for 3 days now, I’ve seen multiple other reports but there’s been no response whatsoever from wizards so here I am again. Upon any token destruction, the player who should have an opportunity to respond will be locked out of making any moves. The timer will run out while the pass button is nowhere to be found. Additionally cards that theoretically you can respond with are not able to be used, mana is not able to be tapped. I am starting to see decks made to force this token destruction and consequentially a surrender from the…
11 votes -
Timeouts occur when they shouldn't (Android)
Ever since the TMNT update released I keep experiencing a bug where my timer ticks down while I'm unable to respond to a trigger that is on the stack that I can't interact with. I have to close the app and rejoin which results in losing matches either because I run out of timeouts or actions are chosen for me/skips to my turn have occurred.
5 votes -
Static Priso（JP text）
In the Japanese card text for Static Prison, it is written as “target a nonland permanent with mana value 2 or less.”
However, in actual gameplay, mana value is irrelevant, and the card can target any nonland permanent.This is an extremely poor mistranslation that can directly affect the outcome of games, so please correct it as soon as possible.
1 vote -
Here we go again
I fixed the game files, reinstalled, everything. As others have said the freezing is still occurring. I know you ********* numb nuts don't even care about player reports so I'm sure you're rolling your eyes from your beanbag right now and sipping a latte while you squeeze a stress ball and answer emails from Maro attempting to organize the next demonic consultation to figure out which franchise you're gonna give the Disney treatment, but just know that you're a loser working a loser job
5 votes -
Spark is back
The stupid spark for new players is back in what I assume is a bug with the latest update. It is really annoying and there is no easy way to turn it off forever. It was so annoying I decided not to buy gems and draft in case it appeared there.
Please fix.
38 votes -
return the favor bug
opponent played ugin, i responded to his when cast exile colored permanent ability with return the favor as it is a triggered ability with a target. I was not given the option to redirect it , only copy it . But at resolution it showed the ability copy in the stack but did not allow me to target with it.
1 vote -
Blighting creatures with +1/+1 Counters is broken
Blight against +1/+1 counters is broken. When blighting, a player is supposed to add -1/-1 counters. If the player selects a creature with -+1/+1 counters, the counters end up not existing, even though there should be both -1/-1 AND +1/+1.
This causes headaches if you go to proliferate the -1/-1 counter, because it suddenly doesn't' exist.
This extends all the way to ANY interaction which adds or removes -1/-1 counters.
2 votes -
Time penalty for players roping
MWO gives an increasing time penalty for players who rope. It's easy if you timeout the next game you play gets a 1 minute penalty, then a 3 minute then a 15 minute etc etc. It's wastes so much time waiting for some spoilt brat to show you what a bad sportsman they are.
4 votes -
Ban Doc Aurlock in Standard (or at least BO1)
This enablement with airbending leads to extremely lengthy turns with no win condition in sight as a player often times slowly assembles a stack of 1/1 tokens and eventually passes the turn or worse (exploit/glitch?) causes their opponent to timeout and lose the ability to react. The latter occurs if the opponent has a response that they must continuously acknowledge. The airbending player never seems to time out and can perform the loop as frequently as they wish while causing their opponent to timeout (certain circumstances). This playloop is reminiscent of copycat in Kaladesh Standard or in more recent times…
3 votes -
Countering Warp Trigger
I'm unable to counter my own warp ability (quantum riddler) with a counter spell i.e. cosign to memory. Even when in full control the client isn't allowing me to counter my own warp ability to cheat in riddler.
3 votes
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