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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28892 results found

  1. Infinite loop Green and white

    Infinite loops are ridiculous. Using Scurry Oak, Prosperous Innkeeper and Heliod Sun Crowned. This creates an infinite amount of tokens, infinite health and a giant creature that is infinity/infinity

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. venture into the dungeon browser

    While venturing into the dungeon on arena playing sealed, I clicked view battlefield. Then clicked view browser to go back and make selection for dungeon room and the browser was not visible. I could not make a selection. My game timed out and I received game loss. Is it possible to get my gems refunded?

    47 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  3. Draft outage

    I was in the middle of a draft and I received a prompt that said "Exit arena now" and then it just froze. When I got back in I had lost the round. Now I suddenly get kicked out again and am getting a "waiting for server" "unable to login" message.... Frustrating

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  4. Elspeth Conquers Death won't exile cards

    The number of cards elspeth won't exile is climbing in number and costing me games with my best deck. Not playing anymore.

    2 votes

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  5. Artillery Blast indicator does not show when targeting.

    I was on full control.
    I attacked with a 4/4 token and Radra. Radra's ability went on the stack, an I chose the token.
    Opponent cast artillery blast.
    I was waiting to see what it was targeting before responding with
    a Colossal Growth to keep my creature alive.

    I couldn't see an indicator for the artillery blast so I pressed resolve.

    Artillery blast resolved instantly killing the token

    If you cant see what the opponent is targeting you cant play the game.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. magma opus

    Cast magma opus
    select damage for the two targets
    hit submit
    screen locks on select damage.
    lose because you get timed out

    84 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  7. Stuck in game

    I frequently get stuck in game in a status where I cannot do anything (even concede). The animation is normal. This bug shows up in both vsPerson and vsBot. I suspect it is a connection problem that the program does not detect the disconnection, so it stops reacting.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Test Of Talents discarded wrong cards and no draw

    An opponent played Test Of Talents on me after I played Rip Apart. Instead of searching my deck for extra Rip Aparts, opponent instead discarded all of my Crackle With Powers. I didn't get to draw any cards after Test Of Talents resolved either.

    5 votes

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  9. Mobile deck building bug

    Android Mobile deck building won't save decks. App waits for the server and a time-out error occurs. Multiple attempts will lead to loss of server connection and app needs to reconnect. The deck cannot be saved or created.

    1 vote

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  10. worknplaya@gmail.com

    When I click on the number above multiple creatures or token creatures or select all of them individually to block it won't let me block, it just cancels out when I put the arrow on the creature I'm blocking. I had to select each blocking creature while the timer ran down because I had to block an attacking creature that 'must be blocked by all creatures able to do so'. If this is not a bug, it would sure be a great feature to be able to select multiple blockers.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Can't log to my account that's been enabled after a ban

    Hello
    It's everything in the title, my account has been terminated about 6 month ago, recently I've been pleased to receive a mail saying that it was enabled. But since that mail I still encounter the same error message for a banned account:
    "an unexpected error occured (error code: fobidden), please try again".
    I sent 2 tickets, one is noted "solved" but none has been answered I absolutly don't understand what's going on and what to do or if there is a delay and how long in this case ????
    Thanks for helping

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Traditional draft queues do not show player names or correct avatars during draft portion

    during the draft portion of traditional draft, when viewing the state of the table, the avatars are all wrong, mine is in correct, all the other ones are the same avatar, and player names do not appear. this does not happen in premier draft

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Unable to rightclick or hover cards on the stack to view

    Right clicking on a card on the stack that is underneath other effects causes the card to appear momentarily on the left side of the screen for a brief moment but not long enough to read it.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Product Suggestion

    Marionette Master's "do damage when artifact is destroyed" didn't fire when I played Rampage of the Clans.
    This card is supposed to destroy all artifacts and enchantments on the field and turn each into 3/3 creatures.
    That fired fine. What didn't was M.Master's ability of doing damage once my artifacts had been destroyed.

    1 vote

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  15. Overwhelming Remorse Wrong Target

    I was playing against an oponnent with 2 1/4 linfelink, one had 2 +1/+1 counters, both cards where in a same pile. I cast overwhelming remose and clicks on the one with the +1/+1 counters, but when the card resolved, it was targeting the other one.

    1 vote

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  16. Card Style Blocking Text

    The alt arts for tovolar, brutal cathat ect dont show you any text or anything. Basically my opp got to play cards that I was not able to see the text of because of a card style.

    1 vote

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  17. Text box of cards in game not showing/showing different

    The effect of different illustration of werewolves is no longer visible. Had disappeared.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Severe lag in deckbuilder since Brothers’ War

    I’m getting a lot of lag in the deckbuilder, bad enough that it’s nearly impossible to build or edit decks. I’ve managed ok with draft decks since there’s a very small pool of cards that I’m working with, but can’t do anything else. When I swipe to scroll through cards it sometimes won’t move at all for several seconds or it will move 2 or 3 cards over and stick. When tapping and holding on a card, the detailed view takes a while to pop up. It often registers just a tap when I’m trying to swipe or hold, resulting…

    1 vote

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  19. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Move the skip turn button somewhere i won't accidentally tap it and ruin my turn li,e the top of the screen or customizable

    Move the skip turn button somewhere i won't accidentally tap it and ruin my turn like the top of the screen or make it customizable

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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