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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28964 results found

  1. Beginning Step out of Order

    I believe the beginning step is ordered incorrectly. I've been lead to believe the order is untap, upkeep, draw. However, when using the card Triskaidekaphile, I began my turn with 13 cards in hand, but it's win condition did not resolve. I believe this may be the result of the draw step occurring before upkeep. It could also be the count was off because I had a foretold card, but I cannot be sure. I was on android in a game of friendly brawl, if that helps.

    1 vote

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  2. Multiple Crashes in a single match

    I was playing a DMU Premier draft match and got the dreaded "Lost Connection to the Server" message. I restarted the client, was able to take a single action and it crashed again. This happened 3 times, causing me to skip multiple turns and lose the match. It was my third loss, so I can't play out the event. I'd like a refund for this event, thanks

    1 vote

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  3. Mystical Archive Japanese Art Mizzix's Mastery not translating

    When hovering over the Ukiyo-e version of Mizzix's Mastery, most of the text on the rules box are not translated, only the name of the card, the keyword "Overload" is translated.
    The rest of the rules text should be translated into the language I have set which is English.
    I am running Arena on Windows 11.

    1 vote

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  4. 1 vote

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  5. Dead creature token visually appears on the board

    There was a Zombie token on the board. I cast a foretold Poison the Cup on that token. My spell resolved without me being given the opportunity to scry 2 and the token remained on the board (visually). I was confused by this, but then cast several other spells to try to remove that token that was visually there but apparently didn't exist. Because I wasted several spells trying to remove a creature that didn't exist, I ended up losing the game, which was a huge dissatisfier.

    1 vote

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  6. Драфт

    Во время драфта, в последний ход перед по бедой, игра выдала ошибку разъеденения с сетью и засчитала мне поражание по итогу...Хотя ситуация была явно в мою пользу....

    1 vote

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  7. Too likely to fall behind

    Too likely to fall behind.
    Probability of attacking first and second or clearly not 50%.
    More than 70% will attack second on bad days.
    By the way, I played 6 games today, and all 6 of them went second,
    I closed the game.

    The same situation persists.
    There are almost no days when the probability of going first is over 50%.
    Isn't this probability determined by the account?

    1 vote

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  8. Change of an unintended minigame: The Play Blade

    Trying to queue into a match could be easier. Well the act of selecting what deck you want.

    Lets have 5 tracked slots (if your screen is large enough, show all 5 but also shrink the view to 3 or 4).

    Then each slot has a trait: Best of 1 vs Best 3 and format.

    Thus if you play Best of 1 and Best of 3 Historic but also EDH, these slots keep track of these settings (Even if you delete the deck and add a new one).

    It isnt good enough to do if deck is still in list…

    1 vote

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  9. Budding swamp

    I don't kow the description of this car in English, but in french it is very confusing...

    It would be better if it was arrive engaged if you possess 3 lands or more, instead of (french translation) arrive engaged unless you have 2 lands or less)

    1 vote

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  10. Cant play random matches

    I haven't play in some months, but since the recent updates, I am unable to connect to different events to play random people (or bots). I don't see the match section on the screen. Can only access match friends.

    1 vote

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  11. Sending cards to exile that shouldn’t be

    I discard Esika’s chariot to my Guardian of new benalia before combat. Then while Greasefang is on the battlefield it triggers returning my chariot, I crew, declare attacks swinging with the chariot. Chariot becomes blocked for lethal and instead of going to my grave it gets put into exile.

    1 vote

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  12. New update broke Arena

    There was a new update. Loading time takes forever! It seemed to have been fixed for cel phone version (only took 3 days) a lot of new cards were given to me when I was finally able to get past the loading screen, figured that must have been the issue. However on PC it just keeps saying "loading card database" and never gets beyond that or drops me from the server. :(

    1 vote

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  13. 3 votes

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  14. Issue with promo pack codes

    Promo pack codes are being completed by bots or something of the like. The last 10 promo packs I have received from my LGS have codes already redeemed when I go to enter them.

    7 votes

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    2 comments  ·  Events  ·  Admin →
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  15. conductive current / grapeshot Bug

    My Favorite deck stop working!!! I've been playing a combo burn deck that used conductive current to charge up a grape shot. That way you only needed a storm count of like 4 or 5 for the finish. Thus removing the need for those pesky permanents that don't seem to be there when you untap. it had been working great up until this patch. now none of the copies from storm have the buff. It leaves the entire thing feeling so flaccid.

    This wasn't mentioned in the patch notes. This must be a bug. conductive current modifies the spell it's…

    5 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  16. Matchmaking deck-size filter

    Please implement a configurable "deck size" filter. I play decks within the typical 60ish card limit built with particular strategies in mind.

    I have ZERO interest in playing against some rando's 200+ (effectively random draw) pile-o-cards.

    Auto-conceding at least 1/2 of my matches does not make for a competitive format and wastes my time as a competitive player and deck-brewer.

    Aside from removing offensive mill (a long-time concern), I would never wish to restrict creative deck-building. Don't restrict players' ability to make these large decks, but please allow those that wish to play an actual "strategy" go up against those…

    2 votes

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  17. Mythic Packs

    Hello, here some feedback:
    I came back to MtG Arena, because you implemented Mythic Packs and a display of the Vault progress! Finally, its possible to complete collections.
    I just saw this new features and I will again spend much money for MtG Arena.
    It is really rare that companies do such good moves!

    Next good move would be to make each and every cosmetic that ever existed available in the shop :) Don't have timely limited content!

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  18. Feedback on Alchemy

    I really like the idea of Alchemy and am looking forward to trying it. However, if its existence will lead to Standard stagnating and cards not getting banned when they need to be, I will certainly play less Magic overall and spend less money on cards, both physical and digital.

    14 votes

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  19. Cannot add cards from my collection to the deck

    I play MTGA on my PC with Win10. When I try to build a new deck and add second Luminarch Aspirant, the game displays the message that it contains cards not in my collection, which is not true. I have to copies of it, but anytime I try add the second copy to the deck, it displays the invalid deck warning and, while I'm still able to create the deck, it remains invalid. This is very frustrating.

    1 vote

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  20. 長所食い

    長所食いとゆうカードですが、華やいだエルズペスの効果で付与された能力は吸収されたさないのですがそれはバグですか?
    それとも元々そうゆうものなのでしょうか?

    1 vote

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