MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9371 results found
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Color Challange Computer Opponent Freezes
Throughout the Color Challange, there be times when the computer seems to be thinking longer. Many of them usually continue, others either take longer or seem to noth function. Many of the other asthetics/features are functionable. How many others hath reported this & noth be fixed?
1 vote -
App freezes when selecting emotes during gameplay
Since the latest update, I regularly experience a freeze during gameplay when I click on my profile image to select an emote. It is at a point where I will not interact with opponents during ranked matches in fear of the app locking up.
I cannot reproduce it. It seems to occur after I’ve already had a couple matches played. This is on iOS I have not had this occur on desktop.
1 vote -
Waiting for Server
Everytime I am in the store and click on the button to purchase Gems, I get the black screen overlay with the message "Waiting for server" and the application gets stuck on this loading screen. Normally, I get a popup window within the app to make a purchase but that window never opens, just the waiting for server message. I think this started happening with the Avatar release. I am on a Macbook Pro with an M1 chip.
1 vote -
Two turns on first turn bug abuse
I just had someone abuse the timer mechanic or something to get two first turns. it was the first turn, they played a land, and then waited until their timer was about to run out. suddenly game said it was their turn and they played a land and 2 creatures faster than the game animation could handle it. then they had 2 untapped lands, two creatures, and played ANOTHER land. after finishing their turn "normally" it was my turn and i drew my first card.
1 vote -
internet disconnecting back to menu
Technically two issues.
1. If my internet disconnects for a second, the game boots me, mid-match, back to the previous menu.
2. Ending the process via Task Manager will get me back in the game, but sometimes won't allow me to block with my creatures if it happened during the Declare Blockers step. (this has happened more than a couple of times)1 vote -
The Fire nation Drill priority
In draft I was not given the opportunity to activate The Fire Nation Drill to remove Hexproof in response to Enter the Avatar State. So the drill's own ability fizzled.
I should not have to enter Full Control to do something as simple as this. It cost me the game.1 vote -
Voices on emotes sound even when voices are turned out
Voices on emotes should turn off when voices are turned off. I should not have to listen to my opponent spam "secret tunnel" at me if I specifically have voices turn off. Please fix this bug/oversight.
1 vote -
AI Art Winter Avatars
I understand that A.I. is everywhere and essentially unavoidable. (Heck, I even used it to edit this complaint.) It can be a valuable tool that, when used responsibly, can enhance an artist’s work. However, the winter avatars cross the line from “A.I. assisted” to “A.I. created” for me and the inconsistencies in the artwork make that hard to ignore.
Issues with Oko:
-Oko’s belt has metal rivet holes, but the belt’s needle doesn’t pass through a rivet.
-There are two belt segments with holes, implying two belts, yet only one buckle.
-The end of the tucked belt can’t be tucked into the buckle as drawn.
-The belt wraps three times around his left hip but only twice around his right.
-The belt should end after the rivets, but it continues behind the dagger.
-Oko’s scarf wrappings don’t follow a coherent structure. Both ends seem to wrap clockwise around his neck.Issues with Vivian:
-Vivian’s belts appear completely flat to the viewer despite her dynamic pose.
-Her corset’s base leather layer should have a seam that’s missing.
-The buckles vary in size and shape in ways that look unintentional rather than stylized.
-The fingers on her right hand are all the same length.Individually, any one of the issues above could be dismissed as an artistic choice. Taken together, though, they point to the irresponsible use of generative art. If these avatars are meant to represent handcrafted artwork, the inconsistencies need to be addressed.
I understand that A.I. is everywhere and essentially unavoidable. (Heck, I even used it to edit this complaint.) It can be a valuable tool that, when used responsibly, can enhance an artist’s work. However, the winter avatars cross the line from “A.I. assisted” to “A.I. created” for me and the inconsistencies in the artwork make that hard to ignore.
Issues with Oko:
-Oko’s belt has metal rivet holes, but the belt’s needle doesn’t pass through a rivet.
-There are two belt segments with holes, implying two belts, yet only one buckle.
-The end of the tucked belt can’t be tucked…1 vote -
Ajani, Sleeper Agent and Tamiyo field researcher
Whenever I play Ajani, Sleeper Agent or Tamiyo field researcher the game crashes.
This only happens on the app and I am using an Android device.
Please help, as soon as these cards are played the whole thing crashes and then the game can't be re-opened for at least 5 minutes or else it crashes again.1 vote -
Camellia, the Seedmiser Forage ability does not work correctly.
Camellia, the Seedmiser's Forage ability will work even with mana available and food token available.
1 vote -
bonders enclave draw bug
I removed from the battlefield at the same time bonders enclave was activated and it still drew them a card when it shouldn't
2 votes -
Let us send out bug issues in instead of having to go through these idiotic suggestions
Let us send our bug issues in instead of having to go through these idiotic suggestions
2 votes -
mill animation too slow.
With Water Crystal and Sphynx’s tutelage, you can end up milling a lot of cards with a single event. But the game does each group of six VERY slowly. I have lost multiple games to timeout waiting for this to resolve, especially when an opponent has Gaea's Blessing and keeps restocking their library.
Please at least speed up the animation, but preferentially, just MILL the cards and don’t animate them at all.
3 votes -
Overkill: move could not be executed - Bug
I couldn't cast a spell (instant) during a ranked game (Standard League).
Even though the spell cost was paid (2B), the message "The action cannot be completed because the cost cannot be paid" appeared. Bug?
Insane. Crazy... It's annoying when you get relegated in the rankings because of it.
I'm enclosing two screenshots and one video so you can see for yourself.
2 votes -
Instants in the 4th introduction match
In the 4th intro match the instant to create 3 1/1 spirit creatures fizzles out and doesn't actually create the tokens. I can't move on with getting through these intro matches.thisbis happening on both Android OS and Mac OS. This more of a system error itself.
3 votes -
incorrect vault progress
Opening packs of Aetherdrift frequently gives less vault progress than it should. This is easy to detect as I already have 100% of the commons in the set, yet frequently receive only 0.2 or 0.3 progress when opening a pack. This particularly seems to happen when I open two uncommons that I already have 4s of - meaning that I am losing the progress for them as well.
For example - the pack that I opened just before obtaining this logfile contained 4 commons (plus 1 common wildcard) that I already had 4 of each, and 2 uncommons that I already had four of each, yet my vault progress only increased by 0.3.
Opening packs of Aetherdrift frequently gives less vault progress than it should. This is easy to detect as I already have 100% of the commons in the set, yet frequently receive only 0.2 or 0.3 progress when opening a pack. This particularly seems to happen when I open two uncommons that I already have 4s of - meaning that I am losing the progress for them as well.
For example - the pack that I opened just before obtaining this logfile contained 4 commons (plus 1 common wildcard) that I already had 4 of each, and 2 uncommons that I…
8 votes -
3 votes
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Skullspore Nexus not triggering on creatures with finality counters
A dinosaur creature exiled and subsequently played using Intrepid Paleontologist enters the battlefield with a finality counter on it. While Skullspore Nexus is on the field, whenever one or more creatures are destroyed, a fungus dinosaur token is created with power and toughness equal to the total power of the destroyed creatuers. If a dinosaur that has been played using the exile ability of Interpid Paleontologist is destroyed, it does not trigger the ability of Skullspore Nexus. SkullSpore Nexus makes no mention of finality counters, and the dinosaur played by the ability of Intrepid Paloentologist is not a token; it is the original creature, but with a finality counter. Therefore, the destrution of a dinosaur played with the ability of Intrepid Paleontologist should trigger the token creation of Skullspore Nexus.
A dinosaur creature exiled and subsequently played using Intrepid Paleontologist enters the battlefield with a finality counter on it. While Skullspore Nexus is on the field, whenever one or more creatures are destroyed, a fungus dinosaur token is created with power and toughness equal to the total power of the destroyed creatuers. If a dinosaur that has been played using the exile ability of Interpid Paleontologist is destroyed, it does not trigger the ability of Skullspore Nexus. SkullSpore Nexus makes no mention of finality counters, and the dinosaur played by the ability of Intrepid Paloentologist is not a token; it…
2 votes -
Auto-Tap Issues
So far - I'm the only airship themed deck I've seen so this may not be a big issue, but it's driving me absolutely crazy that auto-tap wants to tap my Cargo Ship (which has vigilance) before it taps land. Every single time I'm entering my attack phase and I notice that my Cargo Ship is tapped and I have a land untapped - I just feel like conceding. For my build, there is absolutely no sane reason why I would want to tap the Cargo Ship before my attack phase, but auto-tap prioritizes tapping the Cargo Ship over land every single time. Obviously, I can turn off auto-tap, but then I find my games progressing much slower. Currently, I just try and catch it in the act but I often don't notice. Now I don't do any coding - but I imagine it can't be that difficult to make auto-tap focus lands over any other card type, or, even better - put in a function where you can choose which card types auto-tap prioritizes. It may sound like a very small change, but for my deck at least - this would greatly enhance my experience with the game.
So far - I'm the only airship themed deck I've seen so this may not be a big issue, but it's driving me absolutely crazy that auto-tap wants to tap my Cargo Ship (which has vigilance) before it taps land. Every single time I'm entering my attack phase and I notice that my Cargo Ship is tapped and I have a land untapped - I just feel like conceding. For my build, there is absolutely no sane reason why I would want to tap the Cargo Ship before my attack phase, but auto-tap prioritizes tapping the Cargo Ship over land…
3 votes -
Diamond Weapon Bugged Interaction
my diamond weapon was blocked by his tonberry somehow took damage even though it says negate all combat damage and died
3 votes
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