MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6173 results found
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Freezes and crashes since last update
Hi,
I've done the 9.53Gb update this morning and since then I'm experimenting different issues on my account (mainly freezes and crashes but also some lags).Roughly : I connect, I try to click on the store or on the daily challenges if I want to modify them and the game becomes unresponsive. To the point I get a Windows popup asking me if I want to wait for Arena to answer or to quit. Waiting is to no avail so far, the game never comes back. I can play games (with 'waiting for server' lags sometimes), I can access…
130 votes -
Tutorial bug
There is a big issue on the 4th ennemy on the tutorial !
Can you fix it ? There is a bunch of cards blocking and I can't choose the card to summon monster for the last steps !!!
Please fix it ! I want to play Magic Arena !!!36 votes -
Sideboard
When playing standard ranked best-of-three, I am unable to sideboard after game 2. I select the cards from my sideboard but they do not move to my main deck. I am playing 60 cards main, 15 side. I can sideboard after game 1 with no issues. If I select a card to remove from my deck after game 2, it does move it to my sideboard, but I still cannot add cards to my maindeck.
84 votes -
A MISTAKE!!!
A MISTAKE!!! That's what certain cards are. The "Ouroboros Orb" card is extremely abusive; I don't understand how, with your experience, you manage to make such a mess in every collection. It's unbalanced in every format. Whoever created this card should be BANNED from the company.
2 votes -
Unplayable on Mac
Game unplayable on Mac
Since the latest update, the game is unplayable on Mac. Initial screen and shop work fine, but as soon as I enter a game, the client is unusable. Everything has a lag of several seconds, cards hover very slowly and cannot be draged onto the battlefield.
36 votes -
scute Swarm costs
Scute Swarm cause me timeouts even with resolve all. I was playing against a scute swarm and I kept getting charged timeouts. Why would I get charged timeouts because they played scute and it generated 500+ tokens?
53 votes -
Rigged
Love how you ignore the comments regarding how rigged the game is. Just adds validation to the issue. Shamelessly rigged and a blight to the MTG world. Sad that such a beautiful game has stooped to such petty greed. Speaking of greed, here is something that even imbecilic money grabbers like yourselves should understand.
; you would make so much more money if you enticed people to keep playing instead of turning them off the game due to its rigged functionality.46 votes -
Stop asking me if I had fun.... until the shuffler is completely random the answer is NO!
How about you and anyone involved with programming the shuffler go outside get a rope and kill yourselves... this site will always be complete JOKE till the shuffler is COMPLETELY RANDOM... its ******** that no matter how much mana is in the deck you draw at 20% if best thats with a 50% mana deck .... ******** i have trsted this its a FACT.... until we are as even as it is on a tabletop this site will always be a joke I will always be that rock in your shoe ... fyi ... my computer science degree is coming…
28 votes -
sideboard
I currently have standard decks with 15 cards in the sideboard. When I attempt to save a deck with 15 cards in the sideboard, I am getting an error message saying that "a deck cannot have more than 15 cards in the sideboard"
34 votes -
Unable to Connect, Login, etc. Authentication failed: Timeout.
Unable to Connect, Login, etc. Authentication failed: Timeout. Waiting for server. There's a white box spinning. Game has been working all day. Took a break and now it's not working.
33 votes -
Why does a 5/5 double strike die vs. a 1/1 deathtouch?
5/5 double strike (Old Growth Troll equipped with Leyline Axe) fought a 1/1 deathouch (Baleful Strix) using Bushwhack. Troll and strix both died on first strike touch; there was no regular damage. Rules say if first strike damage kills the deathtouch creature, deathtouch should not resolve. This is a bug.
3 votes -
opponent concede, game continues
Got a probmem: opponent concede but the game wasn't ended: I got no reward, can't exit the match but still can interact with the table.
47 votes -
No Alchemy WHY?
William Gaston
Dec 10, 2021, 11:51 AM PSTAlchemy is a terrible decision, and I hate it beyond words. You just have a major championship in Historic, people get excited about the format then you wreck it by introducing Alchemy cards and changes to nerf or boost cards that affect cards we already spent wildcards on for historic. The Alchemy cards should only be played in Alchemy, I don't think they should exist at all....especially if you want people to be able to go back and forth between MTG arena and paper MTG. I've been playing this game off an…
60 votes -
jump in event stuck
jump in event button "play" became 'home' for a long time, but no fix and replay, click home will turn to main home page, plz fix it!
53 votes -
Land
You are dealing with a high number of tickets, well here is one more to tell you to fix your game. The land distribution is a mess. Its either flood or sxrew. Come on, think of something to make this work. Separate the land distribution from the randomness on shuffles.. its awful.
35 votes -
Opening Edge of Eternity booster gives rare from other set instead of giving wild card or gems.
As title reads. I have complete base set of Edge of Eternities and instead of getting wild card, gems, or bonus sheet rares I got a rare from a completely different set. This is not alchemy packs either it was a normal pack. As seen in photos I did not open any other set packs as all pack cards are EOE or Bonus Sheet.
2 votes -
extra loss in a premire draft
I should be 3-2 after a loss in a premire draft. But I got an extra loss. It beacme 3-3.
10 votes -
Not allowed to break singleton rule with ***** Against Humanity in Brawl
When trying to craft a Brawl deck based around ***** Against Humanity, I get an error saying that "This deck contains too many cards of a card" despite this contradicting the rules text on ***** Against Humanity
12 votes -
Alchemy
Hey Wacky Wizards stop forcing Alchemy on us. Stop rewarding
me with Alcrummy cards. I don't want you garbage. Any coincident
that when I start a game cue or deck build it defaults to Alchemy??
It shows your desperation. Stop your illegal practices.49 votes -
Spark post tutorial dialogue
Spark post tutorial dialogue is replaying in the main menu despite the fact I finished the tutorial around a year ago. I just wanted to let you know this was happening
42 votes
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