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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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428 results found

  1. Brawl fails to load

    Give us the steps to reproduce the bug

    Attempt to play any form of Brawl with any deck, including midweek magic Brawl. No additional steps, the game will attempt to connect and appears to fail loading into the match. I will receive a win or loss depending on whether my opponent decides to wait for myself to timeout. I have received match “wins” due to an opponent conceding against me due to my own (involuntary) inaction, so it appears that I do “connect” to the game, but fail to load in fully to the point that I can then play…

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. I played a match against TB_Thedestroyer on arena and my judgement bolt did not kill his nova hellkite. He only had flying, nothing elseg.

    I played a match against TB_Thedestroyer on arena and my judgement bolt did not kill his nova hellkite. He only had flying, nothing else. Am I missing something? Is this a bug? Or was the player hacking?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. llanowar

    Drafted Llanowar Elves in pack one and then after the draft was met with a "some cards in this deck are not valid" screen. After inspecting deck only have 44 cards in draft pool and Llanowar Elves is missing.

    1 vote

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  4. Did not receive 'Edge of Eternities Mastery (Orbs) rewards;' "Adagia, Windswept Bastion"

    Summary

    I reached level 5 of the 'Edge of Eternities Master' and received an Orb (see image - MasteryLevelOrbReceived). I purchased the Mythic Rare Land, 'Adagia, Windswept Bastion' (see image - MissingAdagiaWindsweptBastionMastery) and (see image - MissingAdagiaWindsweptBastion_Inventory).

    Repro Step
    1. Reach level 5 of the 'Edge of Eternities Master' and received an Orb.
    2. Access the 'Edge of Eternities Mastery' screen/"battle pass" and click 'Spend Orbs'
    3. Scroll to and purchase 'Adagia, Windswept Bastion'
    -> Notice it will disappear form the options on the 'Edge of Eternities Mastery Emporium'
    4.…

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  5. Terrible customer support the worst I've ever experienced

    My idea is for you guys to actually help customers that are having a problem instead of just sending them the same automated robot produced vague answer describing how you can't help them how about that for an idea?

    completionist II Final Fantasy
    Can you please tell me why you are unable to help me with this?

    It clearly shows I have the entire set 4x of every single card in FF it's glowing golden and fully completed.

    The date was 7-19-2025

    My name is Brett Moad and I am the owner of this account.

    The achievement is…

    2 votes

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  6. traduction

    Multiple translation errors :
    - Demonic Counsel : french text says opponent reveal card even with delirium
    - Fear of missing out : french text says "mill a card" instead of "discard a card"

    both case change the power level of the card and lead in bad experience

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  7. Brawl is completely unbalanced

    Brawl, or historic brawl, has become a completely broken format, unbalanced, unfair and straight out unplayable. Let me elaborate. Brawl has seen in recent years the inclusion of many cards to the format. Some very positive additions include fetch lands and the MH2 elementals just to name a few. I personally was really happy to see these cards added to Arena. On the other hand, there have been some very questionable additions like Chrome Mox and the pool of alchemy cards. At the same time, for completely unintelligible reasons, Wizards decided to extend the nerfs from Historic to Brawl. So…

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. stop rigging

    Try to stop rigging matches? How is it I keep missing land drops when over half my deck is lands but some ******* idiot playing gets every removal spell known to man and hits his land drops. You people should be ashamed. Go kill yourselves.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Product Suggestion

    Can we PLEASE get Aether Vial to be added to the game. Out of every card I've ever seen in paper magic, this card seems to be the only one not in this game.

    I spend money and countless hours on this game, oppose to Magic online where I can actually play this card and the correct Modern format. I play mono white the majority of the time and this is the only card missing for me to have a digital copy of my deck I have been playing in real life for my entire magic career.

    It's such an…

    3 votes

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  10. barbed servitor blocking despite being tapped

    Barbed Servitor blocked despite being tapped. Am I missing something?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. FIC set is not listed on "Advanced Filters" screen

    Final Fantasy Commander (chocobo set symbol) cards were recently added to Magic Arena when the four Final Fantasy themed Brawl decks were added to the store, but although you can manually enter "S:FIC" in the search box on the Deckbuilding/Collection screen to see only Final Fantasy Commander cards, FIC is missing from the list of sets in the "Advanced Filters" screen. As a matter of fact, if you select the checkbox labeled "All Sets", the cards are actually filtered out of your view - the only way to see them is to make sure the Advanced Filters screen has no…

    3 votes

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  12. Fleem

    I completed a OM1 draft before the cutoff date but did not receive my Fleem cosmetics :(
    I really wanted them :(

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  13. Jump In cards not received

    I just discovered that I did not receive any of the cards from the second Avatar Jump In event I played on the day of release. I play in the IOS app. I specifically selected Aang and Musicians in that order. I have a list of the specific cards received that I wrote down if helpful in recreating (image shows the missing Aang featured card; I unfortunately didn’t save the deck to my Decks list). I did receive cards from the other five Jump In events I’ve played. Not sure if one of the forced updates may have been an…

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  14. Make Community Vintage Cube Possible By Allowing Crafting All Implemented Cards

    Vintage Cube is thriving on MTGO, including via community events. Arena has a similar history of community events, so why not allow Vintage Cube to happen here? I think that a large portion of the potential upside could be captured with surprisingly little work.

    Specifically:

    1) Make implemented-but-not-craftable cards craftable-but-only-legal-in-direct-challenge
    This is the only thing I realistically expect might happen as a result of this feature request, because it is a low-cost way to unlock marginal revenue and discover whether a market exists for the rest of this feature. (Note that Arena already warns when cards are not legal in…

    6 votes

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  15. Gold Pack Progression dont work.

    I have 6/10 on gold pack's to get a new gold pack and i dont gett eny progression to get a new pack.
    I did buy 10 takir dragenstorm, 13 phyrexian and 6 zendikar rising and im stil missing only 4 pack to get a gold pack now.
    What is wrong i dot know.

    1 vote

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    2 comments  ·  Store  ·  Admin →
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  16. Pain for All bugged

    Pain for All bugged

    Steps to reproduce: After "Pain for All" enters the battlefield attached to a creature and the ETB trigger goes on the stack, remove the creature from the battlefield in any way (exile, destroy, bounce).

    Platform: Steam, MTG Arena

    Actual result experienced: If the creature is removed after the trigger goes on the stack, the trigger will deal no damage.

    Expected result: The trigger should still deal damage based on last known information of the creature's power.

    Additional context: Tested in "Pioneer Storm Herald combo", where the old combo was Storm Herald + Colossification + Burning Anger.…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. These Art Styles Are Not Working (TLE / FCA / etc)

    When you think of the most readable cards ever made for Magic; the following are at the bottom for me.

    Some of these are just outright lazy whilst others are missing styles. Please weigh in on future art, cause I'm taking precious time to have to look at more simplified card that you can actually read.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. fleem not received

    I did not get fleem cosmetics after doing numerous drafts on arena before october 1. please provide the promised cosmetics.

    2 votes

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  19. fleem not received

    I did not get the promised fleem cosmetics. I did numerous drafts of OM1 before OCtober 1. Please provide the cosmetics.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  20. Modern Horizon Japanese Booster box event

    Hi ! I just bought for 8000 gems a run with the modern horizon 3 event today. And I can only see 7 of my cards (I'm not speaking about the rares opened in the begining). I tried all the filters and I already did a lot of sealed on mtg arena so it's not a classic miss of filters. I just can't make a deck at all as I don't have any visible cards but the 7 I just told you about. Is anyone experiencing that ?

    6 votes

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    3 comments  ·  Events  ·  Admin →
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