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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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343 results found

  1. Daily wins and ranking not working

    I've won 3-4 games now, no rank change, no credit for daily/weekly wins. Also your website crashes when I try to add a log (Google Chrome and Firefox).

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Daily Wins and Missions not registering progress

    On iOS, daily win progression and missions/quests are no longer tracking across any game mode. Progression stays on 0 despite meeting wins/criteria.

    11 votes

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  3. Daily wins not being awarded, rank not updating or moving at all.

    My rank is not changing, win or lose and daily wins are not counting towards any progression.

    24 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. daily quest

    I've been playing for about a month now and I just realised that everyone else has daily quests that give them gold and mastery. I feel I've missed out on a lot but with the time and money I've already invested, I don't want to start a new account.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Excessive daily victories required

    I just needed to let you know that this amount of daily victories you demand is just ridiculously absurd. I takes a LONG LONG TIME to finish. In any other game you can complete daily tasks much faster and the rewards are generaly better. Guess you should reduce to ten, maybe. Or it should be at least 15 matches played, not necessarily won.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Daily quest doesn't light up and my wins doesn't count too

    Being playing a couple of games I noticed my wins don't count trying to make it to 15 wins for the daily wins. Got stuck at 14, then the reset came played no counts still for both the wins and daily quest casts.

    11 votes

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  7. Not receiving any gold for daily wins

    Since this morning I haven’t been able to progress daily/weekly win progress or mythic ranking even when I win games. It also shows me as being sparky rank 0

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  8. Daily Quests, No Progression

    I’ve been stuck with my daily requests for the past 4 days. No matter what game mode I try, I get zero progress on them. I can swap them as normal, and even the new quests don’t gain progression. I have no idea how to resolve this. I’ve reset the app, refreshed the game, and even deleted and redownloaded the app. Zilch

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Give Daily and Weekly reward Progress for Direct Games

    I mostly play Gladiator against other players using the direct challenge feature. So I often complete my Weeklies but get no daily or weekly gold progress. This is punitive and punishing to players who want to play unsupported community run formats with no official queue and players who just want to jam with friends.

    I presume it's the way it is to prevent abuse, but it's been a long time and we deserve a better solution.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  10. Better Daily Deals

    I just feel that the daily deals could be better. Like I feel like there should be an Avatar and/or Companion every day, there are so many avatars and companions I see when playing I really really want and I literally check the daily deals everyday hoping that one of them is in the shop, but it's really rare to see them in the deals. Most of the card arts we can get any day, avatars and companions are super limited if you weren't there when they first drop.

    2 votes

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  11. Wins do not count in any format/mode. No progress in daily quests.

    Wins do not count in any format/mode. No progress in daily quests.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. daily quest not showing

    FFs this is a regularly reported issue. I have been playing and no daily quests have popped up when the time runs out. I hate to go 0-100 on you, but the money I have spent on this game seems a waste. I either ask for a fix or a refund. Looking forward to your response. I buy a broken toaster, I return it.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Color Challenge stuck on Resume

    In the home page you have a “ Color Challenge ”. I have, from what i think, finished it. Still, when i enter the game it says “ Resume ”, and for me its really annoying, im sorry. Maybe its my OCD but it is always there flashing and I cant do nothing. Please help

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Daily deal pack

    2025.12.30. I bought a discount Foundations pack today in the daily deals for 900 Gold and THE RARE HAS BEEN REPLACED BY 20 GEMS but I have NOT COMPLETED my collection of rares from the set! Can I have a replacement pack or reimbursement, please?

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  15. pioneer bo3 ranked not giving progress on the ladder or contributing towards daily quests

    pioneer bo3 ranked not giving progress on the ladder or contributing towards daily quests. I played 3 games on android this morning and nothing.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Note able to purchase daily deal

    Purchased 4 out of the 5 John Avon Lands from the daily deals. The island disappeared from purchasable items and I'm not able to buy it. I would like to be able to buy that one

    3 votes

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    4 comments  ·  Store  ·  Admin →
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  17. Deck Image is shared with opponent before the game starts in new Challenge feature

    In new Challenge Match feature, Deck Image of the selected deck is shared with my opponent when I clicked "Ready" button.
    Not only this reveals some deck information in a out-of-game way, it spoiled our experience of popping out surprising cards in the game.
    To avoid this, I need to use unrelated card image for all of my decks.

    I hope this "deck image feature" is removed as soon as possible, or at least, let me disable this feature.

    5 votes

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  18. When playing in a challenge, the deck image is displayed

    auto transration
    The UI specifications for direct matches have changed, but when you play in a challenge, your deck image will be displayed.
    This is fine if it's just casual play, but it's problematic to have it displayed in competitive events as well.
    This is because it shows your key cards and the cards you've put in, giving your opponent some room to guess your deck.
    In real card games, the only information your opponent knows is the sleeves and the number of cards in your deck (excluding generals and companions).
    Furthermore, the deck image used on the Arena…

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. i was playing with my friend when he got disconnected and i got stuck in the loading screen of the challenge

    i was playing with my friend when he got disconnected and i got stuck in the loading screen of the challenge

    3 votes

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  20. Midweek Magic: Brawl Builder Challenge says to use "Commander from the latest set" but only accepts FIN commanders

    Midweek Magic: Brawl Builder Challenge says to use "Commander from the latest set" but only accepts FIN commanders.
    I have a deck created with a commander from the latest set (TLA) but it is shown as invalid. Instead the event accepts only decks with FIN commanders.

    8 votes

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    1 comment  ·  Events  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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