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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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51 results found

  1. 2 votes

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  2. BUG: Could not respond to opponent's Imprisoned in the Moon

    I had a Mythweaver Poc in play and an untapped Promising Vein. Opponent played Imprisoned in the Moon targeting my Commander (Bristly Bill) but the game did not give me a chance to respond on the stack and ***** my Promising Vein before the spell hit Bill.

    There wasn't anything in play that prevented responses as far as I can tell, so I believe I should have had a chance to respond on the stack and activate my Promising Vein before the enchantment hit my Bill.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Purchased Summon Chocobo foil styles not working

    I just purchased the Summon Chocobo foil full art Final Fantasy bundle 3.800 gems and it isn't showing up in my collection or deck builder or anywhere else. the styles button isn't even visible in collection. It is showing in deck builder but when I click on styles button it doesn't even show the Chocobo foil art styles. It's no longer in the store because I already purchased them. I would like to be able to use the styles I purchased. please fix this issue.

    2 votes

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  4. No pack for advancing mastery level

    Advanced to mastery level 6, no pack as promised. iOS.

    Version- 2026.57.10.4081.1245036

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. draft

    Hello Wizards of the Coast Support Team,

    I am writing to report a technical issue I experienced today, December 28th, 2024, between 6:00 PM and 7:00 PM (UTC-3).

    While playing a Quick Draft match, the game client encountered a critical bug. I was in a winning position, simply waiting for the opponent to pass the turn to deliver the final blow, when the match was abruptly canceled/voided by the system.

    As a result, I ended my Draft run with a record of 6 wins and 3 losses. Without this technical failure, I would have achieved the maximum 7 wins and…

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  6. MTG arena color challenge rewards issue

    After coming back from a long brake (before game update). Color challenges show as completed and claimed but final reward is unclaimed (card styles/wild cards). Even after completing final duel card styles/wild cards are not unlocked.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  7. Loss connection

    Yesterday, while I was in the middle of a draft, I suddenly got disconnected with a prompt saying the resources were not updated. While reconnecting, it took a long time to download the resources. When I finally reconnected, it was already down to the final picks of the second pack. It severely impacted the gaming experience.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  8. samurai's katana

    Samurai's Katana is still showing as a season reward despite Final Fantasy being released several months ago. Probably just needs a flag reset on it.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  9. Vincent only got 1 counter from Zell Dincht dying

    While playing Jump into Final Fantasy, I destroyed Zell Dincht, sacrificing a creature to give Vincent Zell's power, which was 7 due to lands, but when Vincent's ability triggered, it only gave him one counter.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Add the Doctor Who set to MTG Arena

    Since the sets for Avatsr the Last Air Bender, Lord of the Rings and Final Fantasy are on Arena, why not Doctor Who? I know they are commander sets, but a standard deck could be made from the cards.

    1 vote

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  11. Ygra, Eater of All receives a bonus (but no counters?) when Summon: Esper Maduin die-exiles

    To reproduce the bug, flash Esper Origins back (from the graveyard). Let it resolve and return to the battlefield as Summon: Esper Maduin. The next turn, play Ygra, Eater of All. Summon: Esper Maduin now is an Artifact Enchantment Creature — Saga Food with two Lore counters and one Finality counter (so far, so good).

    Finally, the next turn, Summon: Esper Maduin's last chapter triggers. Let it resolve without activating the food ability. Summon: Esper Maduin sacrifices itself (because it's out of chapters) to the exile zone (because of the Finality counter). Ygra, Eater of All shouldn't trigger, because the…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Bug of Elspeth Storm slayer et al

    There is a bug I think. I cast the spell Cruelclaws heist. I promised the gift and exiled Elspeth Storm Slayer from the opponent. II later cast it from exiled had it under my control. Then the opponent cast Banishing lights and took "my" Elspeth Storm Slayer. Then I destroyed his Banishing lights (probably I casted Withering Torment or maybe Feed the Swarm). But instead of Elspeth going back to my control, it went back to the opponents control. I think that is wrong. i think it should have gone back to my control.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. odin

    Alternate art for some or all of the Final Fantasy summons (like Summon: Primal Odin) is bugged, and displays the card text, while the card is on board, in the form of a long list that extends past the border of the card and covers half the art.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Game crashes when player hp is too low

    The game crashed when I got an opponent who used a pair of double enchanment "Doubling Season" got his cards with counters beyond 5200 causing a final total life on my player of -41828. Looks like the code can't handle such a low value and it crashed.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Multiple graphical glitches

    Multiple crippling graphical bugs on Android mobile in mid-March 2026. Cards would resolve out of order, creatures that had been killed remained on board, but purely visually. Opponent graveyard mashed into one card, would not let me exit the graveyard. All of these caused massive delays in gameplay, with the final (graveyard) forcing me to hard exit the game. Extremely unplayable.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. timeout extensions are being given out when they shouldn't be

    Example: My opponent spent along time on their turn three and burned almost their entire timer. After finally passing the turn to me, they were awarded a time extension. Time extensions are only supposed to be awarded to a player when the complete three full turns without seeing the "rope". I tried to submit a log file but I get a "Sorry, we couldn't submit your request" error when it's attached.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  17. Rare wild card bug

    Open enough packs to earn a rare wildcard, open final pack and little wheel turns over and resets, went to look for the wild card so I could use it and nothing, closed and reloaded game and nothing. This has happened multiple times to me now and it's BS cuz this is suppose to be the game play loop of this whole game, and it's broken. Please fix now.

    1 vote

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  18. Cosmetic Repeating

    I started around the time Final Fantasy was running on Arena, but I didn't go through the tutorial quests fast enough to get access to the store until after the Final Fantasy cosmetics had left. From my understanding, Arena is a little limited on repeating cosmetics, and it may not repeat cosmetics from a UB release after the UB event ends.

    I would love if Arena could try cycling a "Retro Store" where they re-run older cosmetics or older deck bundles. You could make it fairly infrequent, delayed, brief, or unpredictable so you aren't cutting as much into initial buy-window…

    1 vote

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  19. Vecna/CARNAME

    It's more of a translation into code than an actual translation issue.

    When you complete Vecna by merging its 3 parts, there is a CARDNAME in its text instead of what I presume would be that creatures name showing.
    Also, by pressing the right mouse botton while examining The Book of Vile Darkness, Vecna's text is only ''Indestructible''. May be intended, butnot consistent with the final result.

    Steps:
    1-Have all 3 Vecna's artifacts in play, (Book, Eye, Hand)
    2-Merge them to get Vecna
    3-Check text.

    Screenshots attached.

    Have a good day

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  20. Allow toggling off alternate art styles

    Magic is a complex game that taxes working memory heavily. This is compounded by complicated art styles that don’t match the printed cards, especially so when the art is “out of universe” like final fantasy etc. we rely on mental shortcuts like art to quickly identify cards. In my screenshot you can see art for “battle at the big bridge”, which isn’t a magic card. Making it worse is the poor accessibility and readability of the text, especially on mobile. While there is a button that seemingly hides these art styles, it doesn’t seem to work. Please allow us to…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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