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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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824 results found

  1. Auto-Passing for reduced enchanment costs

    The program is auto-passing with an enchantment cost reduction (glimmer) and enchantments in hand that could get cast with mana available.
    Twice in a row - unable black mana, autopassed with enchantment in hand that now cost 1 black mana, next turn, same auto passing with 1 red, 1 white, and a 2 mana (1 red, 1 generic) in hand.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Blockers can't be selected but other inputs work

    During a draft event BO1 game, I was unable to declare blockers to defend against lethal damage, despite having blockers available and there being no effects that would prevent blocking. This caused a game loss as I timed out while trying to select blockers

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. Can't Rejoin Draft - Quick Draft Magic: the Gathering Foundations

    Before the latest big update (yesterday, Sept. 16, 25) I joined Quick Draft Magic: the Gathering Foundations. While drafting (picking cards) I had some work business and I stopped drafting. After the update (now) I am trying to rejoin draft, but when I I try to "Rejoin Draft" the game says: "Network Error. Unable to get draft progress. Please try again later"

    I tried doing it on 3 different networks with 3 different devices - my home PC, my Office PC, and my Android phone - all with the same result.

    All other game modes, including Premier Draft, work fine.…

    23 votes

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    11 comments  ·  Events  ·  Admin →
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  4. Land

    Lands with conditional effects like Riverpyre Verge aren’t showing the color they add as before, this land adds red and blue when you control an island or a mountain, but since the last update is showing both colors instead of just the one can be added

    3 votes

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  5. Disconnection During Draft – Request for Refund

    Hello,

    I’m reaching out regarding an issue I experienced during a draft I entered for the Final Fantasy set release on MTGA. I was disconnected during the card selection phase and was unable to reconnect in time to complete the draft properly.

    This significantly affected my ability to build a viable deck and enjoy the event. Would it be possible to receive a refund or some form of compensation for this draft?

    I’m happy to provide any additional information if needed.

    Thank you in advance for your assistance.

    Best regards,

    7 votes

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    0 comments  ·  Events  ·  Admin →
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  6. Decks not being valid on multiple formats

    My decks from pioneer and standard are not valid on their formats, despite not having any invalid cards, I've been unable to play ranked for days!! I have tried making a new deck from scratch, exporting and importing again and deleting the old one and nothing works!!

    4 votes

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  7. Land draw issue in standard

    For the last few days, my first hand is almost always one color of land (not in a mono color deck), despite having balanced amounts of lands. I’ll mulligan, and same result. It basically takes me to start a new game to finally get a correct type of draw. I know this happens sometimes, but it’s been happening almost every game.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. land issues due to hand smoothing

    still running into issues with my land draws being based on the opponents deck percentages not just mine. it happens very often where opponents playing extremely low or high land counts disrupt my odds of drawing land. this also effects color of lands too. also the hand smoothing doesnt take verge's land types and opening color ability into account like if im playing riverpyre verge it thinks it is a blue source so it will make me draw three of them and a bunch of blue cards. the hand smoothing mechanics really need an overhaul!!!!

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. stuck

    While playing, unable to block or attack and forcing me to timeout and discard cards, unable to do anything.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Unable to counter Kaalia of the Vast attack trigger with Repudiate

    Opponent attacked with Kaalia of the Vast, and the attack trigger went on the stack. I had Repudiate//Replicate in hand with correct mana, but the game wouldn't let me cast the card to counter the attack trigger.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Get a ******* fair shuffle algorithm god all mighty, people have been ******** about this forever and I’m getting ******* sick of it!!!

    Get a ******** fair shuffle algorithm it’s getting really ******* old!!! I can have even mana in a dual color deck, and only get one color, even after multiple mulligans, if one of my decks win too many times, I’ll ether get all mana or no mana, and all the high cost cards in the ******* deck. Fix your ******* ****!!!!!!!!!!!!!!’nnnnnn

    2 votes

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  12. Unable to add new cards to sideboard in deck editor [mobile]

    When editing a deck I am able to remove cards from sideboard but cannot drag and drop cards into the board once removed. On iOS

    1 vote

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  13. "Network Error: Unable to Join the Event. Please try again later."

    Whenever I try to play any game mode, I get the above error. Reinstalling does nothing. Repairing does nothing. I'd very much like to be able to play so as not to lose out on daily rewards.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Game suck shitholes

    Fix the matchmaking and Shuffler
    The rigging is obvious
    wait 45 seconds for a game - go second - instant loss - flood
    wait 45 seconds for a game - wow instant win - go first - perfect draw
    wait 45 seconds for a game - go second loss - drought
    wait 45 seconds for a game - go second - loss - all single color lands -
    wait 40 seconds - switch decks - instant game time - rinse and repeat

    12000 games = exactly 50% win rate - even after many, many instant concedes - how wierd -…

    9 votes

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  15. Premier Draft Through the Omenpaths

    I used a draft token for a Premier Draft Through The Omenpaths and tried to make the deck twice but it said unable to submit deck please try again later. When I later returned the draft was entirely gone and so was my token and the cards from the draft.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. waiting for server bug

    Application gets stuck on "waiting for server" screen while trying to edit some of my decks, editing sideboard seems to be broken as well with decks that manage to get past the waiting bug. Sideboards are unable to be editing or the textures are broken and appear washed out or do not track how many copies of a card there are in the sideboard itself. "Waiting for server" bug is specific and consistent to certain decks it seems, even after rebooting.

    6 votes

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  17. Cards removed from sealed pool

    Just entered the sealed arena direct challenge for EoE. It showed me the rares/mythics that i opened (2 archenemy charm, frigate, mightform harmonizer, the mythic white angel, and i believe the boros shock land) but when i got to deck building 4/6 rares were removed.

    There is no way I only opened 2 rares in y packs of sealed. This will likely ruin my sealed run, which is horrible especially for a premium event like Arena Direct. Im ****** i payed $70 to buy in just to get screwed by a rigged client. I dont think ill ever play arena…

    7 votes

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    2 comments  ·  Events  ·  Admin →
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  18. Stuck at Retrieving asset manifest

    I am stuck at Retrieving asset manifest.

    I have tried numerous things to get this issue to resolve. I am unable to boot the game or produce any logs.

    This is via steam.

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  19. slow

    Whenever I try to do anything at all, including clicking the PLAY button, everything slows to a crawl--to the point I was able to take a screenshot mid-animation of the PLAY menu coming in--I'm unable to click any buttons, and my CPU fan turns to screaming turbo mode.

    4 votes

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  20. Kicked during EoE draft

    Accessed an EoE draft with a draft token. Completed all of the picks (lucked out on 3 mythics) then have been repeatedly unable to access the app on both mobile and Mac. Once the function is reinstated, if unable to access the draft, I would like a refund for the draft token. I imagine I'll be out of luck for the awesome picks.

    Edit: I'm able to access the app, but not the limited formats and 3 packs are gone but the cards are not there. The draft picks are in my library, however.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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