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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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607 results found

  1. Few suggestions.

    As I'm sure you the developers are aware this game is not a cheap one if you want cards. Yeah you can play with the minimum granted cards when you start the game and then slowly gain one pack of cards every 2 days, or you could Implement a feature that allows us to scan our owned cards up to four of each one and allow us to add them to our game inventory if we own the physical cards. Or don't put a 15 win cap with only being able to earn at maximum 1250 gold everyday. That's only…

    1 vote

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  2. kick time cheaters out

    how can you take a good game and turn it to complete sh** you fake wizard losers. you wonder why you get so much hate? because you moron idiots don't take any suggestions from the players.

    there are of tons of cheaters who purposely play slowly and waste people's time. it's total bullsh** garbage.

    reduce the timer to 15 seconds or make a PRO STANDARD RANKED QUEUE. where the timer is set to 15 seconds or at most 30 seconds. for players who know how to play and don't need their time wasted by idiots and morons.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Nine Lives and poison counter.

    When I gained nine poison counters, I lost the game to the effect of Nine Lives when I gained nine incarnation counters.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Viconia is defective

    When viconis specializes she gains power and toughness, but nothing else ever happens- discarded card is not copied/no additional abilities are gained. (Bloodghast was discarded as specialization cost.

    1 vote

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  5. BUG:Kaito Bane of Nightmares + Hexproof

    Kaito, Bane of Nightmares' -2 ability is not countered by the target gaining hexproof. The targetted creature was both tapped and had stun counters put on it after gaining hexproof.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Random Defeat in the middle of a Traditional Draft

    I was playing an EOE Traditional Draft, match 1. It was game 3, and I had attacked with a Comet Crawler, unbuffed from the sac buff. It had the Requiem Monolith active ability on the creature and a Dark Endurance buff active. The opponent triple blocked with 1/1s. After damage was dealt, a big ol DEFEAT appeared on my screen and it kicked me out to the menu.

    I tried thinking of a way this could have potentially decked myself but I just don't see it.

    1.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS) - PC
      
    2.   Enter
    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Banned cards alchemy std

    Banned cards still showing up in alchemy ranked...

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  8. menu headache

    i have been playing basically since this game came out and ever since this new update... every time i switch between the tabs like from ranked to standard or go to events or any menu navigation the little blue flame ball tutorial thing won't stop talking... and starts an intro each time. like if i go to ranked it starts an intro into ranked but if i switch to standard, she starts an intro into standard and if i switch back to ranked it starts all over about ranked and if i go to deck…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. Magitek Scythe card - Did not behave as intended

    Platform: Steam PC

    Magitek Scythe card description:
    "When this Equipment enters, you may attach it to target creature you control. If you do, that creature gains first strike until end of turn and **** must be blocked this turn if able.****"

    1. Give us the steps to reproduce the bug

    --- Equip this card on a creature and attack while the opponent has untapped creatures able to block

    2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

    --- Steam on PC

    3. Enter the actual results you’re experiencing

    --- The enemy can still choose and distribute…

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Persistant crashes when entering standard matches

    Hello!

    The issue I am having is when I try to load a game/match with an online player, I receive a crash and I am kicked out of the game immediately. Every other aspect of the application works, deckbuilding, opening packs etc.

    What happens; Whenever I load up a match, during the screen when it says it is finding an opponent etc. When the screen shows ‘ready’ on the screen I then hear the intense horn-like sound that usually plays when you see your opponent, their name/rank/avatar etc. Seconds later I receive a crash.
    Sometimes, I am told…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Game crash

    Game crash randomly. In ranked is kinda annoying. Thanks

    1 vote

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  12. Tifa triggered 3 times from a single landfall?

    While playing Standard Ranked, Tifa triggered 3 times from a single land dropping?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Random encounter/top deck bug

    So I am a brewer in best of one standard on my android, I play a random encounter gruul deck right now. I wasn't sure what happened the first time I came across this problem but it just happened again. I run surveil lands to manipulate my top deck for random encounter. I got to my turn, I drop my surveil land, overlord of the hauntwoods on top so I keep it there. I then cast my random encounter and among the 4 cards milled the overlord wasn't there. I always suspected that this was how card draw…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. unholy annex

    unable to cast annex despite having the mana in ranked bo3 on steam. bug cost me the game

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Server issue, infinite timeout, can't concede or go back to game

    Server issue caused infinite timeout during a ranked standard game, can't concede or go back to the game.

    1 vote

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  16. Orah not working in Brawl

    Playing Brawl, Orah Skyclave Hierophant is the commander for my deck.
    Orah is on the battlefield under my control alongside with Lunarch Veteran and Inspiring Overseer.
    Meathook Massacre II is on the battlefield for the enemy player
    After I play Meathook Massacre and kill off Lunarch Veteran and Inspiring Overseer that were on the battlefield under my control
    The Meathook Massacre II's ability triggers, which I pay 6 life to not give those two away.
    BUT Orah's ability never trigger to get Lunarch Veteran back since Orah is on the battlefied
    Meathook Massacre's Ability trigger for both of them and…

    0 votes

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  17. Time to do all actions are to low. Animations and forced priority passes consumes a lot of time

    I'm playing omniscience draft and am experiencing a lot of problems with the timers.
    - There are a LOT of game actions in this format
    - The board gets cluttered really fast. More sprites = lagging.
    - Due to waterbending all players constantly have actions to do, which consumes timer when having to pass on every game action the opponent do. Thus, it is not possible to accumulate additional game timers. Even when autopassing this will not work as for every new action opponent do I still have to actively pass.

    I have now lost several games due to not…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Missing play in points

    I ranked around top 800 for Dec season constructed, but did not receive 20 play in points.

    1 vote

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  19. Sephiroth, Didn't Trigger

    Sephrioth did not trigger when sacrificing creatures. I believe it is an interaction with crystalline barricade. This cost me a ranked match

    1 vote

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  20. Brawl matchmaking stuck at “Waiting For Opponent”

    I can play any other game type, but Brawl matchmaking fails 100% of the time.

    iPad, up to date on iOS. Attempted fixes:
    * Delete & Reinstall
    * Repair Game Files
    * Tried Several Decks
    * Made new decks
    * Tried to use a VPN
    * Factory Reset iPad
    * Tried different wifi networks
    * Played 20 games of Historic Ranked to establish ranking after months of inactivity

    None of these has affected the outcome

    1 vote

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