MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9856 results found
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Demonic Pact
This card does not properly display which modes have been chosen on the battlefield. Makes it particularly difficult to select the correct one to harmless offering when two are in play. UI is a mess as well when it displays options on upkeep (sometimes the modes you select move around between upkeeps)
9 votes -
Achievements not triggering
I've noticed a trend with achievements not triggering - if it's an achievement that is tracked over multiple games, it seems to be tracked correctly.
However, if it's an achievement that is tracked over one game, it won't trigger correctly.I've noticed this specifically in the "reach over 50 life in a single match" and "attack with 15 or more creatures in a single combat step" achievements.
I've achieved both of these multiple times, in the starter deck duel event.
I know this is a valid event to get these achievements in, as I've earnt multiple other achievements while playing this event.As I said, it seems to work fine with the achievements that are tracked over multiple games, so the issue must be related to the individual game tracking.
I've noticed a trend with achievements not triggering - if it's an achievement that is tracked over multiple games, it seems to be tracked correctly.
However, if it's an achievement that is tracked over one game, it won't trigger correctly.I've noticed this specifically in the "reach over 50 life in a single match" and "attack with 15 or more creatures in a single combat step" achievements.
I've achieved both of these multiple times, in the starter deck duel event.
I know this is a valid event to get these achievements in, as I've earnt multiple other achievements while playing…13 votes -
Unable to get draft progress
Started a Foundations quick draft the other night, and when I came back to it next morning it gave this error.
Asked Customer Service for help, they gave me gold but the error remained.
Asked again, they said "reinstall the app." I did, and the error remains.
Asked yet again, and they passed the buck to you good folks.
So, can someone please go in and clear/reset/grease whatever needs to be fixed?
Help me, Product Suggestions Kenobi. You're my only hope.
5 votes -
step 4 of the tutorial does not function properly
In tutorial step 4 against "Dragonhand shadow", the 5th land freezes mis screen but is still functional. The next turn, when playing "Confront the Assault" the 3 creatures aren't created. This prevents me from blocking with them as the tutorial wants and prevents progression without conceeding.
This happened on both my Samsung android phone version and on the PC version.
The issue may begin as early as turn 4 with the "Soulhunter Rakshasa" staying in the stacks pile and not moving to the battlefield after resolving.
8 votes -
Bug in game tutorial
I am new to this game and am on one of the tutorials. The tutorials have been buggy with mostly everything and on one of the tutorials battles I can’t continue because I can’t choose a blocker when it makes me place down a card that places down 3 1/1 serpents for the blockers
10 votes -
Skipping priority
Happened to me twice this morning in 2 different games with 2 different decks. I captured the logs after the second time it happened. Please fix because this will ruin the entire experience and cause ppl to quit.
9 votes -
download
After the latest update and an 11GB download, MTG Arena fails to load the game data upon reopening the program. Every time I close and try to launch the game again via Steam, it starts downloading the same 11GB update all over again.
I tried uninstalling and reinstalling the game, but the problem persists.10 votes -
Constant waiting for server and disconnection
Have had constant Waiting for server and disconnections from games without the ability to rejoin. Games freezing on my turn unable to play cards then timing out and the other player playing cards before i get disconnected. 7 out of the last 10 games I've been about to win the game then out of nowhere get a waiting for server error and disconnected. Have closed and reopened the game multiple times which hasn't seemed to help as it keeps happening.
12 votes -
Old Flitterfang issue?
I played with Old Flitterfang and Voice of Victory. I attacked, mobilized, then sacrificed the warriors in the end step. However, Old Flitterfang‘S ability didn’t trigger. I have the option to choose the order triggers apply on, and that choice didn’t come up. Seems to be a bug.
2 votes -
BUG - Arena Cube draft won't start
I did complete my last Arena Cube Draft and got a message saying the system couldn't confirm my last pick. When I try to rejoin the event, only the button ˜Start Draft˜ is available, and when I click it, I stay in the queue forever. I can't drop or enter the cube queue again.
7 votes -
Can't Login
Authentication timeout. On both phone and computer. Even pausing my VPN didn't help.
7 votes -
Tutorial bug
Impossible de faire le tutoriel, un bug visuel empêche de sélectionner mes créatures pour bloquer l’adversaire.
10 votes -
I cannot create a pioneer deck whit more than 7 cards in sideboard
Whenever i add more than 7 cards to the sideboard i get the invalid deck image about my deck having more than 15 cards in sideboard please need help on a fix for this
10 votes -
Endless 1 point hit/heal Cheat.
When using Bloodthirsty Conqueror in combination with Enduring Tenacity, Starscape Cleric or Marauding Blight- Priest a 1 point damage/1 point heal loop starts that ends the game no matter the hit points of the opponent. BS way to win a game.
2 votes -
Vincent Valentine Not Proc'ing Correctly
The Flip Vincent Valentine that puts a number of 1/1 counters on it according to the power of the death of an opponent's creature dying did not proc correctly for me. I destroyed a 3 power, 1 toughness creature and only got 1 1/1 token instead of 3.
10 votes -
Card trigger issue
Had a bug with Ragnarok (meld card thanks to Vanille and Fang). After attacking, my opponent played the white removal, Fate of the Sun-Cryst (as per the screenshots enclosed). My Ragnarok died but his ability (destroy a permanent and return one from your graveyard didn't trigger)
8 votes -
Please institute a 30 minute 'no play' timer for players who conceded or timeout.
Please institute a 30-minute 'no-play' on players who concede or timeout during a game. The abuse is getting ridiculous.
3 votes -
Set Completionist II achievement not triggering after May 10th update (Reprint Collection Improvements)
I'm trying to complete Outlaws of Thunder Junction (the standard version; not alchemy), but the achievement won't trigger.
- In the set collection overview, it shows the set as fully collected (see image)
- When browsing collection and setting a filter to Collected 1x, 2x, 3x it shows Terror of the Peaks (see image)
- Typing set:OTJ q<4 yields the same result
- Opening a Mythic Booster gives me 40 gems (shame about the 1,300 gold, but wanted to be thorough)
I own 1 copy of TotP from M21 and 3 from OTJ. With the recent update, that now counts as 4 of either set. I can't craft the "missing" card, and I can't open it from a booster. Seems like a real shame of all those Mythic Boosters I bought, if I now can't actually complete the achievement.
I'm trying to complete Outlaws of Thunder Junction (the standard version; not alchemy), but the achievement won't trigger.
- In the set collection overview, it shows the set as fully collected (see image)
- When browsing collection and setting a filter to Collected 1x, 2x, 3x it shows Terror of the Peaks (see image)
- Typing set:OTJ q<4 yields the same result
- Opening a Mythic Booster gives me 40 gems (shame about the 1,300 gold, but wanted to be thorough)
I own 1 copy of TotP from M21 and 3 from OTJ. With the recent update, that now counts as 4 of either…
12 votes -
bloodthirsty conqueror & Enduring Tenacity infinite combo
As the title says. It seems that Bloodthirsty Conqueror heals the controller for the damage it does to an opponent. Enduring Tenacity damages your opponent for the amount you heal. And there it goes on... and on.... and on... until they're dead, of course. So not infinite in that regard... still. It appears that Bloodthirsty Conqueror is a trouble card.
39 votes -
Cards too low on iPad MtG Arena
On MtG Arena iPad cards in hand are now so low down they can not be selected without accidentally using the swipe up bar. Makes it difficult to play and leads to poor user experience.
7 votes
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