MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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824 results found
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Bug while using “Aetherize”
Hello,
I Played two games on arena today and experienced the same bugs. In both matches I had the required mana to utilize the card “aetherize” which returns attacking creatures to their owners hand. However, in both games I was unable to use it when being attacked. My opponents creatures did not have abilities that would nullify the use of the card nor did I lack the mana to play it. Additionally they did not have artifacts or enchantments that would nullify the card either.
4 votes -
Yavimaya, Cradle of Growth made me unable to activate fetch land in response to trigger
Here's what I think is a bug during my games yesterday in Powered Cube.
I had in play [[Yavimaya, Cradle of Growth]] and [[Titania, Protector of Argoth]] enchanted with [[Springheart Nantuko]].
- I played a land and copied Titania with the Nantuko.
- The copy of Titania returned [[Fabled Passage]] from my graveyard to the game, again triggering Nantuko.
- In response to the trigger I wanted to activate Fabled Passage to fetch another land, but it only allowed me to tap it as a forest and I could not see the option to fetch instead.
1 vote -
Awful display of cards
New update on IPAD IOS has a terrible presentation of cards during opponents turn where cards are barely visible on the bottom of the screen. when it is your turn the card just rise to a level where the picture is visible but text is not unless you click on the card and it expands individually. This is a significant challenge fore someone playing a deck of cards one is not familiar with. It was better before but arguably I would say it should be a setting at the very least for selecting if you want your cards to reduce…
3 votes -
Achievements Awards not being given
Several Achievements Awards are not being given, as seems you already know based on previous reports. Two more that have not been awarded are Test of Endurance and Going Wide, as shown in the attached image. Also, if colors don't matter (based on Green's "Count on it" being awarded to me for counters on white creatures), there are others as well.
16 votes -
Achievement
Several of the "Color Masteries" achievements seem bugged. I didn't get "Going Wide" even though I attacked with 19+ creatures in a single combat step. I didn't get "Test of Endurance" though I reached 55+ life total. It seems like all of the Color Masteries achievements that are "in a single game" or similar have the same issue.
1 vote -
shuffle
Why do the pole sitting developers suck at their job so much? Is it intentional? For greed? Are they mentally challenged? Should they go back to school? Legit curious. Are they on the pole and just too weak-willed to do anything about it? Like being bullied in grade school. Are they fake and just like pretending to be derpalerp? Do their bosses know they cant code? Can they be replaced? Do they suck that good that it doesn't matter how bad they suck? Do they let their children do the coding? Do they outsource it to India? Have you…
21 votes -
Unable to use Draft Token in Quick Draft event
I want you to support draft tickets for this.
There was no prior information that draft tickets could not be used.
If I can't participate in the latest draft rank, the tickets I received have no role.
2 votes -
unable to choose blocking order on creatures while attacking
I just lost a game because it wouldn't let me choose blocking order on creatures while I was attacking, the “done” button wouldn't highlight. I had a ton of equipment on the field, sword of wealth, cloudsteel curin so I couldn't lose the game. I had negative 700 life and opponent had over 1,000. I went to attack him, and it happened.
2 votes -
no gems available
No gems are available to purchase at the store so I'm unable to buy card packs
1 vote -
Historic Brawl does not appear in Play > Find Match on my account.
I have:
Completed all five Color Challenges (all show completed with green ticks)
Played Jump In
Played Standard Play and Alchemy Play
Restarted and logged out/in multiple times
Standard Brawl is available, but Historic Brawl never appears.
This appears to be an account unlock bug rather than a gameplay issue.
1 vote -
Fix the shuffler
I draw poorly regularly and yet two games in a row my opponent draws everything he needs and has no color problems. This means your shuffler is not working. A shuffler that works properly would always ***** over my opponent instead of always screwing me over.
2 votes -
Strip mine
Strip mine should be restricted in timeless, it seing the light on arena is a shame and it not already being restricted is even worse, wasteland would and should be in the format (punish multicolor or fancy land base is good for the format) yet strip mine hits basics and thus with low free interactions and not much nonland fast mana the format is turning into cancer time with a bunch of strategies unable to follow on land destruction from usual midrange sultai decks, frogs, strip, tamiyo, recure strip mine (there's a green creature on 3 mana that get…
6 votes -
Deck details/ change name issue
When deck building if I select deck details I’m unable to return to deck building as it won’t allow me to select the back button and instead selects the change name option and forces me to exit deck building every time
2 votes -
Wont let me start a match says network error: unable to join event. Try again later
Internet is fine tells me it's a network error and to try again later happened immediately after the new update
1 vote -
Sideboard
Unable to move cards to sideboard by dragging from main deck. Noted on iOS and Mac.
1 vote -
Karn's Temporal Sundering
I cannot cast Karn’s Temporal Sundering. I have the mana for it and as far as i can tell nothing on the enemy board is stopping me. Has happened every game I have the carsd and mana. It happend in All-Access Brawl Modified Metagame Challenge please refound.
1 vote -
Osteomancer adept forage ability broken
Osteomancer adept is broken does not allow you to use a food token to forage and cast a creature from the graveyard. When you tap the osteomancer with a food token on the board it shows creatures in graveyard as castable but will not allow you to cast and gives no option to forage a food token. Yes, I have the right amount and colors of mana available, that is not the issue.
15 votes -
unholy annex
unable to cast annex despite having the mana in ranked bo3 on steam. bug cost me the game
1 vote -
Achievements not recording
There are two achievements I should have received over the last couple of days that have not triggered. The first was Test of Endurance, where I ended the game with exactly 50 life and had more prior to the end of the game. The second, which just happened, was All According to My Calculations, where I ended the game with 0 cards in my library and my opponent had 0 cards in their library at the start of their turn giving me the win. Neither of these matches were against Sparky or a direct challenge. These achievements that I…
3 votes -
Keep getting disconnected on mobile even with full 5G+ signal. Frequently happening since latest patch.
Keep getting randomly disconnected since last patch on mobile. On top of that I still am unable to rejoin games if disconnected whether to the home screen on mobile or if the app crashes and I immediately reload into the app. It's been months now.
3 votes
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