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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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606 results found

  1. bug dream trawler

    I just played a game where Dream Trawler was on the field. One of Dream Trawler's abilities is that if you discard a card, it gains hexproof and it gets tapped. I waited til the attack phase, and the Dream trawler was attacking me. I then played Reflection Net, which has Flash. I was expecting to remove it from the field, but the other player was allowed to discard a card, and Dream Trawler gained hexproof. Then he was allowed to attack me with his hexproof Dream trawler.
    This should not have been allowed to attack. The creature's…

    1 vote

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  2. leyline of the void and dies

    My opponent in a ranked match killed me with dies triggers when i had leyline of the void in play. Per official rules none of their cards die and so none of their dies triggers occur. Please fix this issue and award me the pips i would have for winning as this issue clearly prevented me from doing.

    1 vote

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  3. Creature destroyed when Equpment changed to another creature

    I had Virulent Silencer equipped with Goldvein Pick and when I changed the creature Golvein Pick was attached to, my Virulent Silencer was sacrificed/destroyed as well, there was no interaction that would have sacrificed this creature. I lost a match on ranked gold because of this..... Ther creature it was equipped to was Mm'menon, Uthros Exile.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Mastery Pass Dailies Not Working

    I’m not receiving credit for completing the Mastery Pass dailies. This started yesterday and is continuing into today. I’ve tried playing in both Ranked and the bot without success. I’ve also tried different decks without success. I’m using an iPad Pro to play. I haven’t found any “work around” to be successful.

    1 vote

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  5. Failing to pass priority

    While playing ranked on mobile the game sometimes fails to pass priority to allow me cast instants during my opponents turn. An example is I have 3 blue red lands untapped ( verges and spirebluff) an opt, torch the tower, and a blue instant bounce spell and was unable to cast them in response to any of my opens actions before my turn returned.

    1 vote

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  6. Only 7 sideboard cards show in Best of 3

    When I'm playing Best-of-3, I only have the option to sideboard with the first 7 cards.

    The deck is listed as a Traditional Pioneer deck instead of BO1, so TBH I don't even know why y'all have the 7-card sideboard option enabled in the first place. This is incredibly inconvenient for ranked matches and actively hinders testing.

    1 vote

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  7. Losing Feels Bad

    Whenever I play brawl, I want to play with fun decks that dont necessarily help me win games but feel good to play. Unfortunately I cant do this because losing gains me nothing. A little bit of XP and some pity gold would go a long way to making huge losing streaks in MTGA feel like Im not just wasting my time.

    1 vote

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  8. Brawl Needs a Casual Space

    Lately, Brawl feels way too competitive. I love the format for its creativity, but it’s hard to enjoy when every match is against a netdecked, optimized list.

    There’s no way to test Brawl decks with bots, which makes it even harder for casual players to try new ideas. A Ranked Brawl queue or Bot Match support would help separate competitive and casual play — and bring back the fun.

    1 vote

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  9. Rune of Sustenance/ Dawnsire Sunrise Dreadnaught

    This is more of a bug via rules interaction. Rune of Sustenance states that it gives its enchanted permanent lifelink however when used to enchant Dawnsire, Sunrise Dreadnaught the 100 damage dealt by Dawnsire does not seem to replenish life. That being the case the rules for life link clearly state that it is not restricted to combat damage so I should be gaining life in the aforementioned situation however I am not

    1 vote

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  10. Arena crash

    Whenever I activate ugins binding from graveyard the game completely crashes and I am sent to my phone home screen. I have played on the same device for over a year. With no issues and this is happening in the same ranked historic deck that I have been running with no issues. It only crashes ugins binding triggers from the graveyard and it has happened multiple times now

    1 vote

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  11. Crash

    My game crashes frequently. This started some time in the last 7 days. The majority of the crashes happen right when a match is found. Not a huge issue as I can open the game again and get back into the match mostly. But recently it crashed then signed me out in the middle of a ranked draft match two separate matches which caused me to time out and lose and ultimately lose my draft run.

    1 vote

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  12. +1/+1 and -1/-1 interaction causing integer underflow on the UI

    In a ranked BO1 pioneer game, I had my Nemesis of Mortals become monstrous while it had 2 -1/-1 counters on it. It had the correct stats of 8/8 but it appeared with 1 +1/+1 counter and 4294967294 -1/-1 counters.

    The expected result is 3 +1/+1 counters, which it appeared to correctly be under the hood, but the UI got confused and underflowed the -1/-1 counters by 2.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  13. Worst Match ups…

    There is absolutely no reason for me to get matched up vs my worst match ups 90% of the time….like cmon it’s getting ridiculously bad…how am I suppose to play the game when this is happening? I’m not a pro by any means nor am I a good player I’m avg maybe above at best but I consistently make mythic in ranked. This 50% is ********.

    1 vote

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  14. scury oak

    scury oak gains a counter without other cards present to give him the +1/+1 counter. I don't know which combination is triggering this but I had my scury oak, bishop of wings and thunderbond vanguard. as soon a a token is created scury oak gets a counter and creates another token. I would expect this when using cathat's crusade, it was the whole combo idea but that happens even without it being in play.

    1 vote

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  15. GreError

    Any interaction that involves even a modest number of tokens crashes the game. Had issues with Myrel, had issues with echoes of eternity, all sorts of cards. Had to not play ranked because most of my matches end in GreErrors. Worst part is, the game CAN do the interaction. I watch it resolve on the screen while staring at the draw logo most of the time. Making numerous decks and combos unusable.

    2 votes

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  16. Wouldn’t let me play cards with available mana

    I was playing arena with 1 mountain and a 1 mana goblin in hand game wouldn’t let me play the card in ranked. It glowed blue like it was about to play it on my opponents turn and stayed fixed on the screen during their entire turn couldn’t select it following turn after my timer ran out as I tried to play the card. Either bad networking on wizards end or opponent was exploiting some latency issue their handle was ShameWizard

    1 vote

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  17. Could not discard for hand size

    During ranked powered cube game, I needed to discard by hand size, but I did not matter how many cards I selected, even if there were 7 cards remaining, the button to confirm and discard the selected cards never turned orange. There weren’t any effects on the board that made me have less than seven in the end of turn. It made me lose the game by time because I could never select the cards to discard.
    Mobile iOS 18.7.2

    1 vote

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  18. App freezes when selecting emotes during gameplay

    Since the latest update, I regularly experience a freeze during gameplay when I click on my profile image to select an emote. It is at a point where I will not interact with opponents during ranked matches in fear of the app locking up.

    I cannot reproduce it. It seems to occur after I’ve already had a couple matches played. This is on iOS I have not had this occur on desktop.

    1 vote

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  19. Blinking my artifact and it did not return to the battlefield

    Playing arena cube -

    My opponent had gained control of my batterskull. The batterskull was not equipped to anything, it was just idle. I casted a flickerwisp and targeted my batterskull that was controlled by my opponent. The batterskull blinked out of play from the flickerwisp's ability, but it never came back into play under its owners control. It went to my opponents exile, then to my exile, then it stayed in exile and never re-entered the battlefield.

    1 vote

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  20. Magic?

    Can’t feel the magic…nope. Impossible, glad I have not spent $ on this game.
    This is the second maybe even third account. Rarely did I encounter any performance issues or bugs.
    Playing Bof1 Standard Ranked has proven to have only 2 ways of success past Diamond :

    1. Climb over the pay-wall…. and more than likely the draw will actually represent the deck in the most random way but constructively similar as though it was real life game. If half the deck (60) is lands, there is no way 8 turns can pass and you don’t get a land and…

    1 vote

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