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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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3805 results found

  1. Sideboard Issue in BO3

    Playing BO3 Standard Ranked matches, the sideboard doesn't work correctly and doesn't let me add cards to the deck,

    31 votes

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    4 comments  ·  User Interface  ·  Admin →
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  2. Deck import uses mismatched versions of cross-set cards despite card unification

    Following the card unification update in MTG Arena, reprints across different sets are no longer counted separately in collection totals. However, when importing a deck, the game still appears to remember which specific versions of a card were previously owned, and defaults to importing inconsistent versions of the same card (e.g., a mix of different set printings). This behavior requires manual correction after every import, and may also lead to gameplay disadvantages—such as revealing deck information.

    Expected behavior:
    When importing a deck that includes cards with multiple printings, MTG Arena should consistently choose the same version of each card (preferably…

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  3. Break Out not functioning correctly

    The card “Break Out” from Murders at Karlov Manor is putting cards on top of my library instead of into my hand, which is not what the card says to do. It is now a net card-disadvantage and is unplayable.

    46 votes

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    10 comments  ·  Product Suggestion  ·  Admin →
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  4. Algorithm Improvement

    I'm sure you're getting a lot of complaints about how one-sided your algorithm is not being impartial and often times screwing over players with land draws that should not be happening in a purely random sample - so my complaint can be added to that pile.

    But, an idea for changing the algorithm to improve randomization would be having the program assign a number to each card remaining in a deck and pile shuffling the cards into X amount of piles (let's say 6). It can repeat this process Y amount of times then take the middle of the pile…

    974 votes

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    1127 comments  ·  Product Suggestion  ·  Admin →
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  5. Opponent Did Not Lose With Negative Health

    I was playing in the ranked ranks and I came across an opponent who did not lose the game after the hit points were below 0, he continued playing as if nothing had happened.

    65 votes

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    57 comments  ·  Gameplay  ·  Admin →
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  6. Sideboard

    I am having an issue during deck construction where it wont let me save the deck because it says I have over 15 cards in the sideboard, but I do not have over 15 cards in the sideboard

    17 votes

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    2 comments  ·  Deck Building / Collection  ·  Admin →
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  7. Tinybones, Bauble Burglar needing specific mana

    cards exiled with Tinybones, Bauble Burglar can be cast with mana of any type, but ingame it now needs specific mana

    30 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  8. Take Alchemy out of Historic Brawl

    I use Historic Brawl to playtest REAL cards in a format which is the closest relative to EDH. Separate alchemy from historic brawl! It's hard enough reading a double sided card when you're on a timer let alone a specialize card with 5 different variations. Also Oracle of the Alpha was a mistake, especially in a format with a max deck size. The fact that only blue players can play a card which adds 9 cards to a 100 card limit deck and the fact that those cards are not available to other players in the format unless…

    16 votes

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    3 comments  ·  Product Suggestion  ·  Admin →
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  9. Tutorial glitched

    On the 3rd tutorial match, The card placement is glitched, and the played creature and enchantment cards are overlapping in one spot. The tutorial wants me to enchant my strongest creature (which is in the glitched card pile) and I can't select that creature at all. How is this game so broken?

    134 votes

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    30 comments  ·  Gameplay  ·  Admin →
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  10. Vintage Cube Alternative Art Bug

    When I drafted vintage cube, I got an error that my deck was invalid. Some cards in my pool had alternative arts to the art used in vintage cube, for example, Thalia and Lurrus. These cards were both in my mainboard and in my sideboard with the default vintage cube art.

    I suspect that the deck creator was double counting these, which threw the error. To fix the bug, I unhearted the arts of the duplicated cards and when I returned to the deck builder, the duplicated cards were removed and I was able to validate my deck.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  11. Songcrafter Mage Harmonize Bug

    Songcrafter Mage is bugged when giving Harmonize to a card with bargain, you are unable to cast the card if you have something on the board that can be bargained, it doesn't let you submit 0 for the may trigger.

    16 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  12. Bad programming and broken cards! Mana ratio pay 1 get 5 abilities that trigger continuously?!? Wizards are cheats! Magic is dead…sad

    Hire an entirely new staff because nobody knows mana ratio or card balance at your company anymore! Any idiot can see that, it’s posted every other complaint on your board!!! For years now!!!!
    The cards you ban versus the ones you keep makes no sense. As little sense as the even more broken cards you create and release?!? Actually calling these ludicrous cards legal??? It’s absurd!!!!

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Same decks of the same cards

    How many times do I have to play the same 60 card decks over and over with the exact same card over and over like is this a joke? Where are the other decks man? All I do is do play the exact same thing over and over and over and over and over and over and over and over and over like make some decks man or at least make me play against real people cuz this is a joke

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Can't side in at match

    I couldn't side in cards from my sideboard.
    I can only side out cards of mainboard.

    When this bug happened:
    Rank Match Explorer
    My device:
    iOS(iPhone XR)

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Sideboard for BO3 is not visible

    I cannot see the sideboard for BO3 while building the deck.
    It seems to be possible to add cards.
    Also, I could see the sideboard as usual during the match.
    The versions are as follows
    2024.36.0.5576.1062784

    26 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  16. Explorer games not counting for achievement when opponent concedes

    In this new era of people playing 0 mana spells and then surrendering, it interferes with the ability for the rest of us to try to get the Explorer related achievements as them surrendering after playing a few cards counts for them but not for us. This leads to having to play way more than the requisite 450 games to get the same achievement. Please temporarily ban all 0 cost spells in Explorer until the 11th.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Booster Tutor doesn't work like it says on the card

    Booster Tutor reads "open a sealed magic pack and reveal the cards." However, I didn't see the cards my opponent got to select from when they cast it.

    Don't want a refund or anything, but I think this should be fixed. It's important game info.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Marketback Walker Bug

    Opponent had Marketback Walker with two +1/+1 counters on it. I have Soul-Scar Mage. I Burst Lightning Marketback Walker, which should have removed the +/1/+1 counters from it because of Soul-Scar Mage, making it die a 0/0 with no counters on it. However, Arena had my opponent draw the cards as if he had two +1/+1 counters.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Gems instead of rare card in EOE pack

    I just got 20 gems in my EOE pack instead of a second rare card, although i dont't have all the rare cards in the set.

    5 votes

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    1 comment  ·  Store  ·  Admin →
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  20. Can't cast Lightwheel Enhancements from graveyard

    I'm playing Aetherdrift Quick Draft, discarded Lightwheel Enhancements to graveyard, got max speed but can't cast it. Other max speed cards work. Pretty detrimental to how match is going

    43 votes

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    37 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues