MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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5963 results found
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Didn't receive mythic card reward from mastery
I was playing standard ranked and was going to hit level 29 on the mastery pass rewards. After the match, I gained enough experience for level 29 but I never received the mythic card reward from mastery. The Zendikar Mastery shows that the mythic reward has a check mark over the mythic card reward but I never received it.
45 votes -
Two-headed Giant mode
friends!
Let me just start by saying, I’m not sure if this is the right method of contact for my inquiry but after hunting for a contact method for a long time, this is what I stumbled upon. I wanna say thank you for all the hard work you folks do and the amazing products you create. I love magic with all my heart and I’ve made so many friends because of it. That’s actually what my inquiry is about.
Mtg duels. The old client of MTGA, had a 2HG mode and it was amazingggg!! I loved it. Me and my friend played it nonstop. There’s a huge demand for 2HG. I just got 4 new friends into magic! That’s right! 4! And they all play MTGA with me now! But it breaks my heart that there’s no 2HG mode. It becomes very mundane fighting your new friends. Fighting along side them would be endless hours of fun. I would drop money on cards that would be good for decks in 2HG. The community at large wants this and I want it with my whole heart. It is hands down my favorite format and the coolest thing ever. The demand and financial support is there; people would definitely play, I know my friend group would! I’ve been on forums and Facebook pages looking at whay the community is saying and they all agree! Please let me know what more we can do to convince you folks to implement it. Or what the timeline of it’s creation would be. You folks are amazing and I know if anyone can do it, you guys can!!
Thank you so much.
Love Hope.friends!
Let me just start by saying, I’m not sure if this is the right method of contact for my inquiry but after hunting for a contact method for a long time, this is what I stumbled upon. I wanna say thank you for all the hard work you folks do and the amazing products you create. I love magic with all my heart and I’ve made so many friends because of it. That’s actually what my inquiry is about.
Mtg duels. The old client of MTGA, had a 2HG mode and it was amazingggg!! I loved it. Me and…
36 votes -
Daily Quest Progression Frozen
I'm completely full on Daily Quests, and although I've been performing the actions required to complete them, they are not progressing, so I am unable to complete any of them and earn their gold rewards.
Not sure how big a deal this is, or how prevalent it is across the service, just something I noticed and thought I'd bring up. It would be unfortunate if I were no longer able to progress.
581 votes -
土地事故、後攻が多すぎてゲームにならない
土地事故や後攻が多すぎてゲームになりません。対戦相手が先攻の時は全く土地事故の気配が無いのに自分が先攻の時は高確率で土地事故です。調整するにしてももっとさり気なくやってください。露骨すぎます。
それともシャッフル機能を改善して偏らないようにすることもできないのでしょうか。
そうだとすればこのゲームに費やすユーザーの時間が無駄になるのでアリーナはサービス終了してほしいくらいです。77 votes -
Speed Match
Please add an option to create a speed match. I am tired of waiting for new players to exhaust their time on EVERY turn. Need a speed match where if the player doesn't play within a set time they have to discard a card or something of that nature. Or maybe a max amount of time to consume over the entire match like chess.
13 votes -
Paradox Engine is Legal on Arena...
You allow a broken infinite combo card like Paradox Engine to be legal on Arena... not only in Historic ...where a card like Sheoldred was too broken to reprint for the game... but in Brawl when it's actually banned in Commander. I'm not sure where the bug is but it's somewhere between thought process and reasoning.
23 votes -
Constructed Rank is not changing
My rank for constructed rank is not changing up or down after a match.
221 votes -
game froze during draft game
Games froze during draft game, i disconnect, and when enters it remains in the same froze game. I cannot play.
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146 votes -
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Opponents triggers counting down my timer after I hit resolve all
I get that if I have priority, I need to do something and my timer starts. But after I've already hit "Resolve All", why should I be punished for my opponent playing a deck that has a million triggers?
70 votes -
Mana *****
There are days that your software flags me for mana *****. I have quite a few well balanced decks with either the exact or slightly more mana than is required to play my spells. I have to mulligan on these days constantly for mana issues or if I don't the software will load my hand with every card I cannot play and fill my mana pool with worthless mana. This is total BS. I have had games where every double mana card I have in my deck that I have only 1 mana for is in my hand while I pull 8 to 10 of my other color mana. Do you really expect people to want to spend money on this kind of brutalizing. GET REAL!!!
There are days that your software flags me for mana *****. I have quite a few well balanced decks with either the exact or slightly more mana than is required to play my spells. I have to mulligan on these days constantly for mana issues or if I don't the software will load my hand with every card I cannot play and fill my mana pool with worthless mana. This is total BS. I have had games where every double mana card I have in my deck that I have only 1 mana for is in my hand while I…
28 votes -
37 votes
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Limited rank dropped after winning a constructed match
I was playing in a traditional constructed event (Historic), and after winning a match, my limited rank dropped. This has happened multiple times, and will likely prevent me from getting to mythic if it continues.
32 votes -
Hacking problem?
Dear Sirs, During my attack phase I often can't seem to move forward. I click on the "Attack with all" icon but it doesn't send me forward. This happens in particular with a deck I have created that makes the opponent discard cards. This problem is very humiliating because I have to quit the game. It does not seem to me a technical problem but a hacking problem.
8 votes -
Game crash
When i start a battle or the opponent cast a spell, the game crash and impossible to join the battle after, the game crash systematicaly and i loose the game.... In a ranking match...
67 votes -
Please improve reconnection time / roping on disconnect
Right now, when the game loses connection to the server, it is better to force quit and start it again rather than wait for it to reconnect. On my internet, the former usually loses me one turn (and all 30-second extensions) while the latter often times me out of the entire game. Granted, in most games losing a turn also means losing the game.
I'd love if the game could handle this better, as disconnects have become too frequent for me to continue playing. Rather than tackling hard-to-debug network issues (there is nothing useful in the logs) I think it'd make sense to improve disconnect handling so that it does not automatically mean a game loss. Perhaps keep the chess clock ticking down but don't yield priority when a disconnect is detected.
Right now, when the game loses connection to the server, it is better to force quit and start it again rather than wait for it to reconnect. On my internet, the former usually loses me one turn (and all 30-second extensions) while the latter often times me out of the entire game. Granted, in most games losing a turn also means losing the game.
I'd love if the game could handle this better, as disconnects have become too frequent for me to continue playing. Rather than tackling hard-to-debug network issues (there is nothing useful in the logs) I think it'd…
17 votes -
Rage Quit Cheating
It seems that some people have mastered the art of rage quitting without losing. (Similar to pulling the ethernet plug when you were the host on xbox games so you don't get a loss) This is the second person who was about to lose when their countdown timer just stopped and no move has been made for over 10 min on their turn. The only way for the match to end is for me to concede the game. BS.
10 votes -
MTGA is trash, WoTC is greedy
For all the money WoTC makes every year you would think they'd offer a better quality service than this MTGA bullsshhiitt. Just about every aspect of the software is awful. I've also noticed that the bullshiitt "unity crash handler" they run along with the main software causes more hangups and crashes than it helps, it also eats up an unbelievable amount of memory for all it functions as. You can run the game without unity crash handler with absolutely no problems at all. Also, with the advent of this game on mobile devices I see a lot of lawsuits on the horizon for damaged devices, I am certain unless you have an OP phone or tablet this game will cause the average device harm.
For all the money WoTC makes every year you would think they'd offer a better quality service than this MTGA bullsshhiitt. Just about every aspect of the software is awful. I've also noticed that the bullshiitt "unity crash handler" they run along with the main software causes more hangups and crashes than it helps, it also eats up an unbelievable amount of memory for all it functions as. You can run the game without unity crash handler with absolutely no problems at all. Also, with the advent of this game on mobile devices I see a lot of lawsuits on…
11 votes -
4 player
Since Brawl is a multiplayer format, any plans to bring it into Arena with the support for the format as a multiplayer (4 play option) Brawl as a singleton variant to 1 v 1 plays more like duel or who can counter who, the appeal of the format in paper is it's likeness to Commander and a deeper social mechanic that influences the game deeper than just cardpool. The roadmap currently for Arena doesn't mention this.
In the meantime, Brawl needs to be consistent and free play including the historic Brawl option for players to get more people into the format, but it seems like a tough hill to climb until the multiplay aspect is added.
Since Brawl is a multiplayer format, any plans to bring it into Arena with the support for the format as a multiplayer (4 play option) Brawl as a singleton variant to 1 v 1 plays more like duel or who can counter who, the appeal of the format in paper is it's likeness to Commander and a deeper social mechanic that influences the game deeper than just cardpool. The roadmap currently for Arena doesn't mention this.
In the meantime, Brawl needs to be consistent and free play including the historic Brawl option for players to get more people into the…
20 votes -
Please add Planechase and Two-headed Giant.
Me and my friends are all huge fans of Planechase, and to a lesser extent Two-headed Giant. I had never heard of Planechase until duels of the Planeswalkers 2013 but it quickly became my favorite game mode. So much so that I bought the Planechase anthology. I took it to my local game shop and now everyone there who had never heard of it before are addicted to it.
For anyone who does not know what Planechase is, it is a gamemode where there is a extra deck of cards in the middle of the board. At the start of the match the top card is flipped face up. These cards are cards representing the different planes in the mtg lore. Each of these cards have special effects that effect all players (for better or worse), and these effects stay in play until the current plane leaves the board. During each players turn, that player may roll a special 6 sided dice that only has 2 symbols on it. Where the 1 would be is the Chaos symbol and where the 6 would be is the planeswalk symbol. A player can roll the dice as many times as he wants with the first roll being free and each subsequent roll costing 1 more mana than the last roll. If the dice lands with the chaos side up then the special bonus effect of that planes card goes into effect (this is usually a really beneficial effect). However if the planeswalk side lands face up then the current plane is discarded and a new one is revealed from the top of the deck and it's effects go into play replacing the previous planes effects. There are also special event cards called phenomenon that when revealed have a specific one time effect, then are discarded and a new planes card is flipped from the deck. It's a lot of fun and ensures that no two matches are ever the same, even if you and your open keep using the same decks over and over.
As for Two-Headed Giant, it's just magic but with teams. 2v2. Where teammates share a single life pool of 30.
Me and my friends are all huge fans of Planechase, and to a lesser extent Two-headed Giant. I had never heard of Planechase until duels of the Planeswalkers 2013 but it quickly became my favorite game mode. So much so that I bought the Planechase anthology. I took it to my local game shop and now everyone there who had never heard of it before are addicted to it.
For anyone who does not know what Planechase is, it is a gamemode where there is a extra deck of cards in the middle of the board. At the start of…
21 votes -
Server loss connection
Since last update my game is losing connection constantly, while my internet still working fine. So the server lost connection, then the game get freezed. If i restart the game, i get long reconnection time, and after some retrys i enter the game again but it still freezed ...
164 votes
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