MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6008 results found
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Etali Bug
I cast Etali, exiled Opponents Nadu and my own card. Usually both cards will be shown to cast them. This time no cards were shown, instead the action button was orange to resolve the effect. I clicked it, but then it didnt cast any of the cards exiled with etali. I lost the game because of this bug.
59 votes -
'Select Companion' list is empty
Per the screenshot, there are no companions found in the Select Companion list.
This occurs regardless if building a new deck or editing an existing one.
I have attached a screenshot showing that I do indeed own various companions.
Windows user.30 votes -
Mastery pass lorwyn level 4 gave 3 packs of edge of eternity
Got the wrong packs in the mastery pass for lorwyn
26 votes -
Lorwyn Mastery pack containing wrong cards
Bought the Mastery pass for Lorwyn Eclipsed, received what looked like 3 Lorwyn Eclipsed packs (granted for level 4), but they contained cards from Edge of eternities instead???
23 votes -
Deck builder Format switching
Deck Builder Format switching. When using the deck builder, if you access the deck details, when clicking the drop down menu for changing the format for that deck, it appears behind the panel for the bar graph stats for the mana distribution. The menu cannot be seen or used.
28 votes -
Avatar Jump In Decks
Jump in deck loaded the lands for my second pack, not cards. I used 2 jump-in tokens, and both of them spit out decks similar to the picture below.
30 votes -
Mastery
Mastery Pass Reward Bug: Level 4 of Lorwin Eclipsed Mastery gives me 1 Lorwin Booster and 3 Edge of Eternities boosters instead of 4 Lorwin Boosters
20 votes -
ナンバリングの相手にたいしてもハンデがあり過ぎ
ハンデをやりすぎ。
27 votes -
Yargle Day "Death by Vanilla" bug
Yargle Day achievement "Death by Vanilla" didn't complete. I cast 9 vanilla creatures before I won the game.
Replay of the game. https://mtga.untapped.gg/replay/YbZeo2D7S4UaqXjpYwtnzt?gameStateId=59354 votes -
sparky
hi, sparky keep coming back every time i go in the home on the game. It happen on pc and ios. How do i fix it?
27 votes -
Yargle Day Achievements.
I've won two games in which the only crestures I cast were vanilla (trying to get the Death By Vanilla achievement). Both games ended with my opponent conceding. In the second game in question I made sure that Yargle was the only creature in my whole deck, just in case their existence in the deck was messing with the achievement. However it still hasn't awarded properly
54 votes -
Deck type selector doesn't work anymore
Deck type (format) selector became unusable starting from Jan, 6 update. How to reproduce:
- Go to "Decks"
- Select any existing deck and click on "Edit Deck" button
- Click on the mana curve symbols
- Click on the deck format at the left top corner (Standard/Historic and etc)
The menu with deck format is shown under other elements and you cannot click on any entry to change the deck format.
26 votes -
Missing Companions
After updating to latest version, when attempting to customize a deck, all my companions are missing. Any workarounds or other ideas?
26 votes -
Cannot enter any match
Cannot enter any match
To reproduce, try starting a match of any sort: standard, draft, midweek magic, etc.
When hitting the Play button, a match is usually found quickly, then the game displays 'Entering match' status, after that one of the two things happen
1. either the status is being displayed for about a minute, after which the Cancel button appears, and the 'Entering match' status is being displayed indefinitely. Pressing Cancel returns me to the previous menu.
2. or the game displays 'Waiting for the server' loader and simply returns me to the previous menu.The issue persists on…
64 votes -
ECL Mastery Pass rewards wrong packs
In the new Lorwyn Eclipsed Mastery Pass, when you reach Level 4, you are supposed to get 1 ECL Card Pack as the free reward and 3 ECL Card Pack with the Mastery Pass unlocked. However, you get 1 ECL Pack and 3 Edge of Eternities Card Packs, as you can see in the screenshots.
18 votes -
Quick Draft Quest not completing
I started another draft and am still not receiving progress for the three quick draft matches however, and clicking thee quest doesn't appear to navigate to anything. Is this a known issue, or is there any other way to receive progress?
120 votes -
Avatar Jump Decks have Land Issues
The Avatar Jump Decks seem to have a wildly unbalanced set of lands. Users are reporting either extremely high amounts of lands or extremely low. Attached is an image of my second Jump Deck from Avatar, and it was worth playing. Unlike other Jump lines before, this one is unbalanced and not at all fun. It was a waste of 1000 coins. This needs to be corrected.
24 votes -
Lion's Eye Diamond bug
Playing the new powered cube. Have resolved Yawgmoth's Will this turn, LED on the battlefield, storm count 5 and Brain Freeze in the graveyard. Have just cast Brain Freeze from hand, and the last copy on the stack resolves. I am completely tapped out. They have 11 cards in deck so, presuming they do not have something that shuffles, I win this turn by cracking LED for blue mana and casting Brain Freeze from my graveyard.
Instead the turn immediately passes to my opponent, they play a haste creature and kill me.
34 votes -
Missing Fleem
Missing my Fleem cosmetics after purchasing OM1 packs
41 votes -
all cards are black
When drafting all cards were black, and I was unable to choose what I wanted. I would like a refund.
23 votes
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