MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
6173 results found
-
No rare card when opening Foundations packs.
I don't have anywhere near a complete collection of rare foundations cards but am receiving gems instead of a rare card every time i purchase a pack.
14 votes -
The chain veil doesn't work
i've tried to use The chain veil in a game with Kiora, Behemoth Beckoner and Karn, the great creator, but once i activated it (before or after i've used the planeswalker ability) i can't click on the planeswalker to get the additional ability. I see their loyalty highlight but i can't use the.
19 votes -
Game crashed during premier draft
MTGA crashed during drafting. After that I couldn't restart the game immediately to rejoin a draft (An error occurred... screen appeared). I request full reimbursement for the draft.
19 votes -
Game stopped on opponent's turn, timer not working, softlock forever
Playing a game against an opponent. They had the upper hand, so I can't imagine them doing this on purpose, but the game would just sit there. No timers showed up (opponent had x2 ready to go) but the timers never triggered, and the game is just sitting there waiting for the opponent to continue their turn.
log is attached.
36 votes -
Card problems in tutorial
In the merfolk tutorial battle, after my first turn, all cards hover above the field and when a card is laid they float in the left side, clipping into each other. This makes the game **** near unplayable.
I already know how the game works but I can't access it until I pass the tutorial, which is impossible due to these issues.19 votes -
Invalid Decks & Sideboards
Decks that were previously valid a few hours ago are now invalid with red mark showing " 0 invalid cards" if I go into edit the deck (which is fine) it was say sideboard can't have more than 15 cards even though it's 15 or less. I'm on GeforceNow
16 votes -
Speed Match
Please add an option to create a speed match. I am tired of waiting for new players to exhaust their time on EVERY turn. Need a speed match where if the player doesn't play within a set time they have to discard a card or something of that nature. Or maybe a max amount of time to consume over the entire match like chess.
13 votes -
Hexproof bug in Duskmourn
In a Duskmourn draft an opponent targeted one of my creatures with Winter's Intervention. In response I played Shardmage's rescue to give it +1/+1 and hexproof. The damage went through the hexproof.
21 votes -
Please improve reconnection time / roping on disconnect
Right now, when the game loses connection to the server, it is better to force quit and start it again rather than wait for it to reconnect. On my internet, the former usually loses me one turn (and all 30-second extensions) while the latter often times me out of the entire game. Granted, in most games losing a turn also means losing the game.
I'd love if the game could handle this better, as disconnects have become too frequent for me to continue playing. Rather than tackling hard-to-debug network issues (there is nothing useful in the logs) I think it'd…
17 votes -
EXPLAIN HOW I'M SCREWED ON LANDS 6 GAMES IN A ROW!!!
Someone needs to explain to me how the **** my deck with 25 lands is Screwed on two lands SIX ******* GAMES IN A ROW!!!
6 ******* MULLIGANS IN A ROW!!! UNFUCKINGBELIEVABLE!
3 votes -
Allow Sparky to use already built deck that we own
Would be nice to make Sparky use the decks we built to test a deck againt another or having it use a random deck from ours.
14 votes -
Large Stack ended in auto loss.
Had an opponent end up with a 400+ stack with a combo of Mondrak Glory Dominus, 2 Dawn of Hope and 3 Ajani welcomes. Then they played a card with X cost and created 52 tokens. Which doubled to 104. During the stack processing, my opponents own timer ran all the way out. Then my timer counted all the way down, even though it was their turn and there wasn't anything for me to do to interrupt. Then when the stack finished resolving I lost due to my timer running out, even though their timer ran out first. ****** me…
15 votes -
Shuffle
I know multiple people have posted about shuffling, but something needs to be done. Multiple games I get the same cards in triplet with my first couple of turns. In real life, I six way shuffle, insuring that my deck is split properly. I’m losing games because I can’t get a decent draw, I’ve even mulliganed to nothing and still draw bad. It’s even worse when you play a paid tournament.
16 votes -
Indestructible creature gets destroyed
I had my Indestructible creature destroyed by a destroy target creature equal to the number of cards in graveyard. That shouldn't be destroyed when it hits it's indistructible phase. it is a destroy target creature not a untargetable destroy creature spell.
13 votes -
mythic pack did not have a mythic
Just bought a Mythic pack for Final Fantasy and I got a rare wild card instead of a mythic.
2 votes -
Block Players
It can be hard to keep on top of bugs, exploits, OP'd cards & 'cheat' metas, and toxic player behavior. I'd really love at least the option to block a player and never be paired again with someone spamming 'your go' at me, metagaming with some endless loop instant-win combo, Scute Swarm, or Second Sun, or purposely trying to annoy the opponent into quitting by taking a full timer every single turn. Please give us a block option along with a friendlist that prefers friends in random matches.
14 votes -
Bug reporter
I can't report a bug. I went to submit a request, I click "Report a bug or submit feedback (Powered by Uservoice)" then about 3 seconds later I am redirected to. https://feedback.wizards.com/forums/918667-mtg-arena-bugs
I am also trying to report a bug that says "Deck contains cards not in your collection." But I only use collected cards and nothing is marked red.
15 votes -
Stalling People
There are a few people who are not that good, but stall whenever they lose, so they do not have it count as a loss. The first time I encountered one, I waited 50 minutes until it timed out (I got up and did things while I waited, I wasn't just sitting there.) I found yet another stalling person. It is obnoxious. Please stop this kind of extreme stalling! Thanks!
18 votes -
Noticed a new breed of ropers?
Who else has noticed a recent uptick in the number of players who repeatedly rope from the first draw (i.e. without ever even playing a land)?
I get matched up with the same opponents multiple times every day, who do this in every single game, and have been doing so for the last few months, so it's clearly very deliberate (i.e. it's not something intermittent like a bad connection, as I sometimes see the cards in their hand light up as they're reading/reordering them). For instance, I've clocked over 100 games against a single player called "Mercuril", who has never…
2 votes -
My set collection section has a mistake
In my "set collection" section there's a mistake, in particular in my Final Fantasy collection I completed the uncommon cards, I have at least 1 copy of the 109 uncommon cards but the summary shows that still 1 card is missing. This should have been an error happening when I crafted the last uncommons that I was missing using my wildcards. Even if I go to the "collection" sub section and I filter Final Fantasy set, uncommons and not collected it shows nothing (images attached as proof) and also if I count the uncommons one by one I have 109.…
5 votes
- Don't see your idea?