MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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623 results found
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Draft Match ended after trying to reconnect
My stats in pick 2 Draft were 3-1 in my 5th match the server lost connection and quickly after I clicked reconnect it went back to the Draft Screen and all I could do was claim my rewards, so the match was lost. This was the second time I experienced this issue, the first time was in Arena Cube a week ago. Normally I should have time to reconnect an reenter the match.
1 vote -
Draft problem -
I was drafting Through the Omenpath - Trad. Draft, when halfway through pack 3, the system reported of a network error, and I was kicket out of the draft. It was not a network error on my side, as I was able to access websites etc. When I was able to log back in, the draft was completed, and I had received a number of off-colour cards. Therefore, I would like to ask for a reimbursement of my draft.
1 vote -
Sudden Loss
While browsing emotes, I was subjected to a sudden loss, as if i conceded the match, but I did not. Both players were low on life, but non had received lethal damage. I suspect that the other player actually conceded, because there was no feasible way for him to win, but I ended up losing and the downtick on my ladder progress.
I did receive the rewards for a win, however, which were 50g and 25xp.
Playing on PC
1 vote -
Arena Cube Draft - To Expenive for regular play !
Hey MTG Arena community,
I've been a dedicated Magic: The Gathering player for years, and lately, I've really gotten into MTG Arena. One of my absolute favorites is the Cube Draft format—it's super engaging and offers a fresh way to experience the game with its unique card pools and strategies.
That said, I've got some thoughts on how it could be improved, especially around the costs and rewards. Right now, entering with 4,000 gold means you need at least 5 wins to break even and play "for free," which is a tough ask for a lot of us. Since…
1 vote -
LIMITE ECHANGE DE CODE
Sur les 2 codes présent dans le STARTER PACK FF, seule l'un des 2 a "fonctionner". Pour l'autre, je n'arrive pas a échanger un code, car cela me précise que le compte a atteint sa limite d'échange.
Alors que j'ai acheté le produit dans un magasin affilié et j'ai bien ouvert le DECK STARTER FINAL FANTSY en main propre.
Si je le met en pièce jointe tout le monde y auras accès... contactez moi par mail si vous le souhaitez.1 vote -
1 idea, 1 problem
Whenever you click a card to see it closer, in a game, pack and deck screens, it should tell you how many of that card is in your collection.... I could definitely see how being able to see how many of a card you have, when say...being beaten by something new, could sway me more easily towards deck building...and that's where the cha-ching ££ happens for all you WOTC marketing peeps..... Plus, ...I'm locked out of the email I registered with....can you help with that please? Haha. Since I just increased wildcard usage overnight with my idea phaha ✌️
1 vote -
Feedback on Pricing for Power Cup Draft Events in MTG Arena
Dear Wizards of the Coast
I am writing to express my strong dissatisfaction with the current pricing structure for the Power Cup draft events on MTG Arena. Charging 10,000 gold or 1,500 gems for entry into a phantom draft is unacceptable and feels like an egregious exploitation of the Magic: The Gathering player base.
This format, while enjoyable in concept as a unique cube-style draft ), does not justify such a premium cost. In phantom events, players receive no lasting cards to add to their collections, unlike keeper drafts such as Premier Drafts, which offer comparable entry fees but allow…
1 vote -
Less duplicates
Why am I getting the same cards over and over? It should be to where if I dont have the card in my collection there is a higher chance for it to come into the pack. I shouldn't be getting the same commons, uncommon, etc. Why isn't there like a gold rush on weekends too? So many issues with the game. I might just stop the grind too because I can't get any of the cards I want. Plus there is no real reason I should have go grind so hard whenever I can get cards for free on other…
1 vote -
Suggested suggestion
Please PLEASE consider making a feature where you can rematch. Ideally after your match ends make a button feature that reads "rematch" and if both players select then allow those players to play again. I do t know how you would handle the rewards; if a player wins one match and not the second do they still get credit or if two or more matches are won do they accumulate... IDK BUT a feature to rematch would be great. Just my thought. Thank you for this game, I am an older professional now that played this when it came…
1 vote -
Cards disappearing during draft
This is a bug report, not a product suggestion. Whether or not you want the product to do this, I am unable to replicate it thus far.
Steps/description:
During a through the omenpaths pick 2 draft, pack 2 pick 2 I selected two cards. Shortly before time ran out, the selected cards disappeared and two other cards were autoselected for me. I am unsure if all of the cards disappeared and were replaced with other cards or if the selected cards disappeared and two of the remaining cards were autoselected, as time was very short, leaving me stuck with two…3 votes -
Suggestion: Please find a way to discourage quick concessions
Hello! I hope you all are well today. I've noticed a problem in Brawl, but it may be an issue in other formats too. My opponents quit very quickly, turning many games into non-games. I might kill their commander on turn two or three, and they quit, even though they have 25 life and a full hand. It seems like many people quit the moment there's a chance they could lose. I'm assuming this trend has to do with daily wins – people don't want to waste time on a game that won't get them a win. This is problematic,…
1 vote -
Filter by format
When viewing the collection, have a toggle-able format option. Filtering by sets is nice and all, but is really not helpful if you don't even know what sets are legal in the format you are going for.
Seems simple enough to create a filter for format, though obviously on the back end that requires updating whenever the sets rotate out, but you have to do all that anyway already, so why not make format filters? Sometimes i just want to look at only cards valid for commander("brawl") and it's a pain to look through everything and then find out the…
1 vote -
Fix these connection issues and game crashes!!!!
The fact anytime there's any minor network or internet connection issue the game crashes is ridiculous. For the sher size of your company and the amount of revenue you receive from just arena this game should be perfect not a cash grab were u don't have to update and fix the fundamentals of the app this has been going on since I started playing years ago atleast then you wouldn't get booted and have to reload from the boot up screen and this has happened on every single device I've played arena on. There are thousands of post complaining about…
1 vote -
Unbalanced matchmaking
Why does your game keep offering unbalanced matches where other players have worse decks than mine, but still get to beat me without even trying to attack for the first time due to the cards I get. Don’t bring the argument that I don’t have the right pack of cards because I already got some of the best combination to make the game competitive, but all this nonsense will make me eventually leave this game because there’s no fairness. I don’t want to win every game, I just want to have fun and get a competitive game, no matter what…
1 vote -
Counter spell plus Card Milling is Stupid... It's a toxic form of play and Your stupid for Facilitating it....
Counter spell plus Card Milling is Stupid... It's a toxic form of play and Your stupid for Facilitating it.... Same with Pure removal Decks... It's a style of play that exploits those who build combos with your cards and rewards those you gain pleasure from denying the opponent the ability to play the game.... You have FAR too many ways to remove cards than you do to protect them.... It's Garbage.... I only play the game cus its online... and I can quit whenever I want... I could NEVER sit across the table from an *** that plays this…
1 vote -
Reducing toxicity
There are many MTGArena internet communities and all of them are full of users expressing frustration over their matches and toxic players. After a 1.5 year of playing Arena I see what they mean. I am also becoming tired of playing but I care about collection and I am forcing myself every day, just so I can get gold from daily wins. I have stopped using fun and skillfull decks and started to use cheesy, practical decks, that have a chance to win fast without much interaction with opponent. This way I have become like those other players, who I…
1 vote -
Brawl/EDH - Matchmaker isnt Working
Would be most excellent to make a dynamic matchmaker. If a player has found secret sauce and actually stands a chance, let them pair up.
However opponent here has 5 colours. What am I supposed to do with 1 colour. Green. The fairest of them all. I’m not talking about the odd game I can win against a slow Golos player. Wishing on my opponent to be bad or to give me a handicap isn’t playing Magic.
Monocounter spells happens to be ok against Golos but opponent can figure out other ways to play the game.
I've noticed Bill and…
1 vote -
To avoid banning “Authority of the Consuls,” I propose removing color quests.
Magic: The Gathering has many exciting cards and some decidedly unexciting ones.
I contend that the least exciting card currently in Standard is “Authority of the Consuls.”
But being unexciting isn't inherently bad. It's a powerful defensive card used “as a sideboard” against aggro decks.
The attacking side adjusts their deck strategy from game two onward, factoring in its potential appearance. This is a genuinely exciting approach.The problem lies in Arena's environment, where this card sees four copies in the main deck.
As you know, color quests refresh daily, requiring you to cast a specified color's spells 20+ times.…1 vote -
Fix Arena
Fix Arena - The arena is ....... there are no words to describe the absolute dumpster fire of manipulated gameplay that arena is - I guess since WOTC doesn't really care about the quality of the gameplay, just that they few people who actually spend real money on pixel worthless products, keeps the cash flowing. The is no ingame economy, they matches are so badly manipulated to ensure as close to a 50% win rates as possible to keep the snowflakes happy and spending money to try to become the next "pro gamer", the shuffler seems to have had a…
1 vote -
Magic?
Can’t feel the magic…nope. Impossible, glad I have not spent $ on this game.
This is the second maybe even third account. Rarely did I encounter any performance issues or bugs.
Playing Bof1 Standard Ranked has proven to have only 2 ways of success past Diamond :Climb over the pay-wall…. and more than likely the draw will actually represent the deck in the most random way but constructively similar as though it was real life game. If half the deck (60) is lands, there is no way 8 turns can pass and you don’t get a land and you’re…
1 vote
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