MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3462 results found
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Fix your game
Magic: The Gathering Arena’s shuffler is the digital equivalent of a spiteful toddler being handed a 60-card deck and told to "make it hurt." What used to be the gold standard of strategic card gaming has been reduced to a rigged slot machine that fundamentally refuses to simulate reality. The sheer statistical impossibility of the "Arena experience" is breathtaking.
In paper Magic, a bad draw is a fluke; in Arena, "mana *****" and "mana flood" aren't bugs—they’re the core gameplay loop. You either keep a two-land hand and never see a third source of mana for the rest of your natural life, or you draw twelve consecutive basic lands while your opponent curves out with the precision of a Swiss watch. The "Hand Smoothing" algorithm in Best-of-One is the ultimate gaslighting tool. By trying to "fix" variance, Wizards of the Coast has created a predictable, sterilized version of the game where deck-building nuance is dead. It rewards greedy, degenerate mana bases and punishes anything resembling a fair deck, turning every match into a coin flip determined by the algorithm before a single card is even played.
This isn’t just incompetence; it’s a calculated, pathetic money grab. By engineering "non-games" through a broken shuffler, the system pushes players toward a predatory pay-to-win cycle where the only solution to the algorithm’s whims is to dump more money into "optimized" power-crept cards. The focus has shifted entirely from competitive integrity to a disgusting obsession with gem sales and FOMO. It has single-handedly sucked the soul out of the game. The tension of the draw is gone, replaced by a cynical realization that the shuffler is actively working against you to keep your win rate tethered to a forced 50%. Arena hasn’t just failed at being a simulator—it has managed to make playing Magic feel like a chore you’re paying to complete. It’s a cowardly betrayal of the game’s legacy.
Magic: The Gathering Arena’s shuffler is the digital equivalent of a spiteful toddler being handed a 60-card deck and told to "make it hurt." What used to be the gold standard of strategic card gaming has been reduced to a rigged slot machine that fundamentally refuses to simulate reality. The sheer statistical impossibility of the "Arena experience" is breathtaking.
In paper Magic, a bad draw is a fluke; in Arena, "mana *****" and "mana flood" aren't bugs—they’re the core gameplay loop. You either keep a two-land hand and never see a third source of mana for the rest of your…
2 votes -
Cards being placed on opponents side or in one big mass in the middle of the playing field
Playing on Android. When I am forced to "reconnect" due to whatever issue, either the playing field will show up extremely glitchy, or my cards are placed in the wrong spot, and so are my opponents. Which leads to it being impossible to see what's going on. The most recent time it happened, I even closed the game and cleared the cache, after getting kicked in the middle of a draft.
3 votes -
Dark patterns. Forcing us to events in game menus.
Feedback for WOTC.
The ability to give feedback is extremely polluted, by your design. Do you believe this is good for your customers to not be able to report players easily for stalling? And leaving feedback for you to improve?
You have changed the in game menus so that instead of being able to play Standard, Alchemy games etc you are priming me for the events I have 0 interest in. This is a dark design pattern and a manipulation trick that is toxic. I do not want to have to press esc just to get into the menu I want to have to press "Play" again to get into my games. You should be ashamed of yourselves for milking out every cent from your customers and also providing a ton of useless content that does absolutely nothing for most players other than increasing game time. You have lost my respect. I hope you regain it.
Feedback for WOTC.
The ability to give feedback is extremely polluted, by your design. Do you believe this is good for your customers to not be able to report players easily for stalling? And leaving feedback for you to improve?
You have changed the in game menus so that instead of being able to play Standard, Alchemy games etc you are priming me for the events I have 0 interest in. This is a dark design pattern and a manipulation trick that is toxic. I do not want to have to press esc just to get into the menu I…
3 votes -
MTG Arena not allowing me to respond with instants
I had an available red mana source and a redirect lightning in hand.
Opponent casts shock -- the game does not allow me to respond.Next turn I have 2W and 2R untapped.
Opponent moves to attack phase and I an not able to respond with unwanted remake.3 votes -
Etrata, Deadly Fugitive card turning bot working
This has happened two times already. I have gotten two face down, non-creature cards with Etrata on my battlefield. Both of the cards were a result of cloaking from the opponents library from previous attacks. I try to exile the face down card and cast it for free with Etrata's ability, but instead nothing happens and the card goes straight to the opponent's graveyeard. Cost me the win in two games as i spent four mana to do nothing. I was playing on Android version 2026.58.20.6022.1265441
2 votes -
"Mana Sculpt" not working
I did not get Mana by the countered spell. I used Mana Sculpt to counter a spell. But i did not get the mana of the countered spell in my next turn.
2 votes -
Turn skipped after playing card
Turn gets skipped after I play a land. Could not play a second card and turn skipped to opponent. Getting timed out every turn without interaction. Instant did not resolve properly and led to a face down card in my hand that I could not interact with. When I clicked concede, the Options menu button simply disappeared. Eventually had to force quit the entire application. Cost me a game in Premier Draft.
3 votes -
mutagen token says it requires mana to activate but players are just tapping it without any mana!
The mutagen token says it requires mana to activate but players are just tapping it without any mana!
2 votes -
Can't access the game after getting kicked while drafting cards for an error of the game
I got kicked while i was drafting and now every time i open the game it tells me i'm not connected and even if i try to recconect or i exit and enter again it doesen't work
3 votes -
Mutagen tokens free
Was playing against a mutant/mutagen deck, and the other player could activate their mutagens without paying any mana.
Help!
4 votes -
Game freezing on android
I've already posted that my game is Freezing but I failed to include it's on the android app.
I've gathered a lot of instances that trigger the freeze such as:
-Attacking
-looking at opponent's hand
-ultima resolving and ending the turn
-Phelia exiling a token
-watching a card on my own hand
-Annihilator sacrificing a token
-trigger from weaver of souls
-opp casting their commander
-Any sweeper
-looting with pirate's pillage
This has been happening at least since Feb 25th (I'm not sure, as I could've given grace that it was my phone for some days), and I'm afraid to play the new set as I fear my game will freeze and I'll be awarded a loss, losing my money.
I beg for any acknowledgement on this issue, or any hope on y'all fixing it.
I've got screenshots of every one of these instances.I've already posted that my game is Freezing but I failed to include it's on the android app.
I've gathered a lot of instances that trigger the freeze such as:
-Attacking
-looking at opponent's hand
-ultima resolving and ending the turn
-Phelia exiling a token
-watching a card on my own hand
-Annihilator sacrificing a token
-trigger from weaver of souls
-opp casting their commander
-Any sweeper
-looting with pirate's pillage
This has been happening at least since Feb 25th (I'm not sure, as I could've given grace that it was my phone for some days), and I'm afraid to…5 votes -
Brawl bug
Trying to enter any Brawl match inevitably leads to the timer stalling out while allegedly “Waiting for opponent”. But that means I can’t exit the queue without having to restart the whole app. On iPad
4 votes -
Bug with Control Magic and Invalid deck
as of today any deck with COntrol Magic in it draws and invalid deck error. tried all suggested fixes.
2 votes -
magus of the moon with ability removed did not remove ability
I unstabled magus and he does indeed have no abilities left.
however all non-basic lands are still mountaints. broken. bug.
2 votes -
pack opening alternate art styles are always marked as 'First'
The pack open interface has a small bug.
When opening an alternate card style it is marked as 'first' even if you have 4X of that very style .2 votes -
Give me my money back
This problem with the screen locking, game freezing, unable to even concede the match has been happening to me since the last update. Now, with absolutely no cards in hand, and no abilities to activate, my timer rope comes up and I'm unable to do anything. I was already upset because of the amount of matches I'd lost during ranked limited play because of this bug, but now I had to restart the client in the middle of a match during the Lorwyn Eclipsed win a box event, and it counted the match as a loss. You are losing my confidence that you care about anything other than money. This the 4th time I've reported this bug and I've seen no responses, no attempt to refund any gems that have been lost because of this bug. I'm sure you don't care, but you about to lose a customer, that actually spends money btw.
This problem with the screen locking, game freezing, unable to even concede the match has been happening to me since the last update. Now, with absolutely no cards in hand, and no abilities to activate, my timer rope comes up and I'm unable to do anything. I was already upset because of the amount of matches I'd lost during ranked limited play because of this bug, but now I had to restart the client in the middle of a match during the Lorwyn Eclipsed win a box event, and it counted the match as a loss. You are losing my…
4 votes -
food chain
food chain being played in historic. lost twice on the ladder to food chain decks. player NTHBC abusing bug
4 votes -
force of negation and dark depth copies are disappeared
Hi, my non-avatar copies that I crafted of force of negation and dark depth are disappeared. in fact my decks are invalid at the moment.
can you help me?
thank you4 votes -
Disrespectful MTG Arena Customer Service Agents closing my tickets without explanation or resolution
Disrespectful Customer Service Agents closing my tickets without explanation or resolution - Where to report apart from their own platform?
Any request I create, are automatically closed now and tagged as "Solved".
1 vote -
Cards removed from deck list
I opened up my deck lists today & found multiple Brawl deck lists with cards removed from the deck without telling me which ones are invalid or why.
The message I got when opening these lists only said there was invalid cards that were auto-removed, not what those cards were.
3 votes
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