Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


  • or

1446 results found

  1. Stuck in Waiting for Opponent Even After Multiple Restarts

    After Game 1 of a private challenge worked normally, I got randomly sent to the start up menu in the middle of sideboarding. Then, when I tried to challenge the person to finish the match, he got stuck in the "Waiting for Opponent" scene while I remained with "Challenge Sent" or something like that. When I restarted I was similarly stuck in "Waiting for Opponent". This does not resolve with a restart. And it is impossible to access any menu other than friends.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Enchantment only partially triggers

    Intangible Virtue x 2 on the battlefield did not apply the +1/+1 trigger each on creatures, however it did trigger Vigilance. IOS iPad, Historic on MTG Arena. I expected the Enchantment to add +1 +1 and Vigilance to all of my creatures on the Battlefield. I observed this while I had between 1-15 various creatures and tokens in play through the match while Intangible Virtue was cast.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. wont stay in full screen

    So the game will not stay in full screen. I have a 49inch lg oled.. its always worked fine in the past. But now it starts in a window at a lower res. I go into setting and make it full screen again but when the game changes scenes it reverts back into a lower res window.. please help

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Sealed event disappeared

    I was mid way through an EOE Sealed when the app kicked me back to the main screen, and the event is no longer listed and my deck is gone

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. deck having all the cards but still needing to be crafted

    Deck is complete but is coming up with the craft all button. this appeared on my Marrow Gnawer brawl deck after i crafted the Special Guests for Rat Colony after I had already maxed out the card from Dominaria. I have hit the craft all button multiple times but the button doesnt work and the deck wont be registered as a complete deck

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Swiftboots

    My opponent was able to target my creatures more than once while equipped with Swiftboots. The Hexprof is not working.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Instant Casting resolve order

    Your instant casting is not working by your own rule book. Opponent cast a sorcery targeting my card. I cast an instant giving it hexproof. He than cast an instant targeting the same card to destroy it. Yet his instant resolves first. Via your own rule book the first instant cast should resolve first.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. sideboard

    If i have more then 7 cards in my sideboard I can't save my deck-list due to the client registering that I have more then 7 cards in sideboard. I get a message saying " you can't have more then 15 cards in sideboard "

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. daily quest timer reset but no new quest

    1. Third Daily Quests not resetting. Every day i don't get my 3rd daily quest. I'm unsure how i can recreate that.

    2. PC

    3. When the daily quest ticks over i'm only getting the daily win rewards quests as you can see in the below image. (the middle completed one is the weekly)

    4. It should give me a quest.

    5. Attached

    6. no work around found.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Brawl Error - Seven Dwarves, Hare Apparent, & Rat Colony

    Since the update this week, three confirmed cards Seven Dwarves, Hare Apparent, & Rat Colony potentially others that have similar mechanics of going beyond the singleton limit in Brawl, but all three mark a Brawl Deck invalid, despite no bans, the error has invalidated three of my decks, and they are unplayable as they all work around the concepts of having THESE cards in them. This is a SEVERE bug and needs to be fixed ASAP

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. The card "Vincent's limit break" crashes the game on android during quick draft.

    I can't play the card "Vincent's limit break" without crashing the game. I am playing a quick draft and now I don't want to play anymore because of this dreaded bug. Already lost a game, it was so infuriating having this card in hand while my opponent was casting removal on my creatures with ETB triggers and casting it just to have the game crash before I could choose which tier of the card to cast. I really hope this will get resolved soon. A compensation for everyone who suffered from this nasty bug would be nice too. Good luck…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Constant disconnect from game in progress

    I get disconnected repeatedly from games getting sent back to the home screen. I can rejoin the match in progress but will still get disconnected after. This is on PC. I have had no issues playing games on iOS. I will also get disconnected messages on PC when on the deck building screen. I have tried repair the game files, restarting my PC, fully uninstalling/reinstalling Arena, and none of these have solved.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Adventure cards don't work in Tarkir draft

    I cast two cards for their adventure cost during a draft game of Tarkir. Both resolved but neither ever appeared any where on the screen or in any zone again. They just disappeared. I lost the game bc of it.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. HAND SMOOTHING

    i AM SO TIRED OF YOUHAND SMOOTHING GARBAGE. i DON'T WANT IT AND WOULD LIKE TO NOT HAVE TO USE IT. IT IS TOTAL GARBAGE AND DOES NOT WORK. LAST SEVERAL GAMES I HAVE HAD TO MULLIGAN BECAUSE OF WHAT HAND SMOOTHIG IS SUPPOSED TO PREVENT. ONCE CAN UNDERSTAND BUT I HAVE A REAL VERSION OF MY DECK AND IT NEVER BEHAVES THE SAME WAY AS ON HERE. I FEEL IT IS WRONG THAT YOU FORCE US TO USE AN ALGORITHIM YOU BUILT FOR BEGINNERS, I AM NOT A BEGINNER AND I HATE CHEATING. GIVE ME THE OPTION TO USE…

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Network Error

    I got on to launch my game and I keep getting a network error message. My internet works but the website says there are no issues.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Achievements Not Logging

    I've been working on Achievements and noticed that they aren't being logged correctly. I've completed the following achievements and didn't get a notification of their completion:
    Going Wide (Attach with 15 or more creatures in a single combat step)
    Who Needs Cards? (Win a game with no cards in hand)
    Suprise Attack (Attack with 5 or more creatures the turn they entered the battlefield during a single combat step)
    Turbo Mana (Pay 6 or more mana for a spell while you have 3 or fewer lands in play)

    I tried force closing the app and reopening it in hopes they'd…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Death by Vanilla

    I won a game where I cast at least 5 vanilla creatures and it did not trigger Death by Vanilla.
    Here are some extra details: Was playing on Mobile.
    As you can see there are no creatures in here with abilities. I do have ways to give creatures abilities AFTER I cast them, but the achievement doesn't say the creatures have to never gain gain abilities or not enter with abilities. It says they only creature spells you cast must have no abilities and you must cast at least 5 creature spells. I did. My plan was cast creatures then…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Separate Alchemy from other formats

    Myself and as anyone can see with a quick search many people play MTGA to scratch the itch of playing MTG when other avenues aren't available. Alchemy in my opinion can work on it's own, but mixing it with the other formats especially historic is just making the experience worse.

    The rebalanced cards only set a bad example of showing that the printed cards weren't play tested enough. The cards which can only work on a digital platform only remind me at least that there are other better games with digital only on mind. I understand the work and development…

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Achievements not being counted

    Achievements not counting games played. Working on Historic and Alchemy. Games are not being counted. Count has remained static for a while now.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Decks with Cards Banned in Historic Artisan do not contribute to "Admirably Artisan" Achievement Progress

    The following deck was used in Historic Ranked. After any wins the progress on the "Admirably Artisan" would not move up. I believe the issue is that the achievement is checking whether the deck is legal in Historic Artisan or not. Zenith Flare is currently not legal in that format, thus it is not contributing to any progress. Since the achievement requires winning in the regular Historic Ranked queue and not a Historic Artisan event, decks that feature cards on the Historic Artisan banned list should be allowed for the achievement progress.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base