MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9857 results found
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Set Completionist II
The achievement for 4x copies is not giving credit for completing the Final Fantasy set. I have Set completionist I, which I got for the Final Fantasy set but the second will not credit. I have spent multiple rares trying to complete. I pulled up Untapped to see cards and the only thing that I notice is not getting credit for having all 4 of Cid, Timeless Artificer. I have every artwork but Untapped shows only having one of each. I am unable to craft the remaining ones Untapped shows as missing since Arena shows I have all 4 of…
8 votes -
Lightwheel enhancements
i was unable to cast lightwheel enhancements from my graveyard. due to this i lost multiple games in my draft. please refund me what i paid for the draft
9 votes -
standard
I seem to be confused about something. I read an article that said Standard was flourishing. It seems degenerate and abusive. I'm curious if this abusive and degenerate playstyle is intentional and if I should change my definition of flourishing. It seems as though the cost of entry to play what I am accustomed to being the cheapest format is now prohibitive. And the format's meta changes so rapidly that I must now spend more than I am willing to remain competitive. And my cards lose value in random and chaotic ways. I was told these changes to the standard…
2 votes -
EoE Quick Draft Arena Ended Early
I was playing MTG Arena EoE quickdraft and it ended early when I was at 5-2. Can I get my run back?
2 votes -
xp points
XP points are not added to my mastery
65 votes -
Received 20 gems in rare slot of a pack despite NOT having all of the rares from that set.
I bought a pack of Foundations and it gave me 20 gems instead of a rare, with the mouseover text "You have collected all of the rares from this set". Except I haven't collected all of the rares. Please see attached images and log file. Could you please give rare wildcards instead of gems? This 20 gems instead of a wildcard feels like I'm being cheated, and lord knows I've spent enough money on this game.
Thank you for your consideration,
Duncan4 votes -
He wins by stalling at the beginning of a match
Nikoloplast, That is his in-game name, wins by stalling at the beginning of a match until the person quits.
4 votes -
the ai cheats
anyway we can give refunds to people that play the ai bots and the ai bots cheat? drafting the same rare and having both in their hands. having playsets of uncommons and commons. having the right cards at the right moment. customer service says that the players don't cheat on arena but don't say anything when you tell them that the ai bots cheat.
3 votes -
Feature request: Please add an option to flag opponents who go AFK
Please add an option to flag opponents who go AFK or rage-quit without conceding in ranked matches. A reporting system would improve fairness, discourage unsportsmanlike behavior, and make ranked play more enjoyable.
3 votes -
The game changed my card choices.
The game swapped the cards I chose in the draft. When I saved the deck, it gave an error. I opened it and it had swapped the cards again. I remade a new deck and the card that had disappeared reappeared in the match, but I didn't have hand to play. I won, I lost, I went to change the deck, guess what? The cards disappeared! I closed it, rotated the deck, the cards appeared, but no lands came up. I swapped two hands, tried to play, but it didn't work. I'm only opening this ticket to inform you, and…
3 votes -
Ancient vendetta
so I used Acient Vendetta, and it is not giving me all the names of cards, this has happen in a couple of my games. Prime example is Krenko in this picture. I can't make an inform decision if the list is not complete.
1 vote -
Evolution Witness's ability is not working after the first turn it is on the battlefield
Evolution Witness's ability is not working after the first turn it is on the battlefield. I've tried using it's ability to return a card into hand on following turns after the first time it gets +1/+1 counters on it but it does not activate. Why?
1 vote -
Game suck shitholes
Fix the matchmaking and Shuffler
The rigging is obvious
wait 45 seconds for a game - go second - instant loss - flood
wait 45 seconds for a game - wow instant win - go first - perfect draw
wait 45 seconds for a game - go second loss - drought
wait 45 seconds for a game - go second - loss - all single color lands -
wait 40 seconds - switch decks - instant game time - rinse and repeat12000 games = exactly 50% win rate - even after many, many instant concedes - how wierd -…
9 votes -
All My Cards Today Suddenly Have Cracked Borders
I suddenly have this weird distracting border on all my cards in all my decks.
10 votes -
Tutorial bug
Can't finish the tutorial on android OS for the Blue island deck with the Merman. The cards bunch together and can't select cards.
5 votes -
crabomination
Played Crabomination, let me select of it's modes but after that it skips the effect
Resolving Crabomination skips its trigger. Happened twice.
4 votes -
Sideboard Size Problem
Game will not allow the creation of a deck with between 8-15 cards in the sideboard. The error message reads "Decks cannot have more than 15 cards in the sideboard" when there are not more than 15 cards there. This bug prevents me from playing with a full sideboard with my existing decks in bo3 as well.
7 votes -
When opponent's "Joshua, Phoenix Dominant" transformed back, my opponent gained control of my own "Joshua"
Me and my opponent played Joshua, Phoenix Dominant. On his turn, they used its ability to turn it into a Saga Creature. On my turn, I did the same with my own Joshua, Phoenix Dominant. When the last Lore counter was placed on my opponent's Saga, it transformed back to Joshua. But! It also transformed back my Joshua under my opponent's control. I could see any card on their side that could explain how they gained control of my Joshua. I suspect the engine might have consider that it needed to transform all Joshuas and place them under my opponent…
6 votes -
Infinite combo fix
Please add the ability to either concede or skip an infinite combo like the one found with Marauding Blight-Priest and Bloodthirsty Conqueror. It's just plain unfun to be on the receiving end and have to sit there for a good minute while it pings down one by one by one by one by one by one by one by one. It's frustrating and if you're not gonna ban the combo at least let me skip through it like I would irl.
6 votes -
Saga Creatures Causing Crash on Android Mobile
Saga Creatures from the new Final Fantasy are causing crashes on Mobile and being unable to rejoin game, resulting in game loss. Steps to recreate: play Arena on Android S25, play any Saga, crash. Have tested with Summon: Fat Chocobo and Summon: Fenrir.
8 votes
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