MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5980 results found
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Trample bug with phyrexian vindicator
So, I attacked with a trample creature, and opponent blocked with the Phyrexian Vindicator, thus he would prevent the damage. But then, damage step could resolve, because I couldn't press anything except for concede, because I couldn't press CONTINUE or at least decline the damage, nothing.
3 votes -
Powered Cube Prizing Inaccurate
The prizing for Powered Cube Traditional Draft is issuing a different number of packs than indicated on the event information inside Arena. Hovering over the prizing for 3 wins, it states "Reward: 2,500 gems & 3 Cube Prize Packs & 2 Packs". However, the actual prizing issued for 3 wins was 2,500 gems, TWO Cube Prize Packs, and THREE Packs. This means everyone going 3-0 had been issued a regular pack instead of a Cube Prize Pack as shown on the event page within Arena.
3 votes -
Astelli Reclaimer doesn't offer the option to return a card
After playing Astelli Reclaimer in my game, nothing was returned to the battlefield (no selection showed up) even though my graveyard was full of stuff to return.
6 votes -
Error code -1
Error code -1
Will not let me log in
“ A unexpected problem occurred (Error code: -1). Please try again.”
6 votes -
Sideboard in pioneer showcase don't shows the entire pool of cards, only 7 cards
i joined the event with a legal deck with 15 cards in sideboard, but when i start after g1 the sideboard was uncomplete, i couldn't side, and so i lose the game, please check this bug, i lose my gems. please refound my gems, this wasn't my fault.
14 votes -
Cosmetic Items not being reflected during gameplay - Bug
I play Magic the Gathering Arena. I recently purchased a new Avatar (Slimefoot) and Companion (Frost Cub). However, when I play games, those avatars and companions are not showing for me. I still have the previous avatars and companions as before. Yes, I have triple checked that I selected both Slimefoot and Frost Cub as defaults… but it still will not equip them to my account when I play. This is an issue for me because I paid real money to purchase these in-game cosmetics. So I would like for them to work.
I recently purchased an avatar (Slimefoot) and a companion (Frost Cub) from the MTG Arena store, but when I try to equip it, it does not take effect or show on my profile. I will show you screenshots with Slimefoot and Frost Cub so that you know what I’m talking about, and then I will show you screenshots of my gameplay that will show how neither Slimefoot nor Frost Cub are equipped to me. Instead I have some sort of angel as my avatar and some sort of goblin as my companion.
I play Magic the Gathering Arena. I recently purchased a new Avatar (Slimefoot) and Companion (Frost Cub). However, when I play games, those avatars and companions are not showing for me. I still have the previous avatars and companions as before. Yes, I have triple checked that I selected both Slimefoot and Frost Cub as defaults… but it still will not equip them to my account when I play. This is an issue for me because I paid real money to purchase these in-game cosmetics. So I would like for them to work.
I recently purchased an avatar…
2 votes -
Sprite bug on main UI
An an annoying 'Sprite' is repeating the same three phrases when I login or return to the main UI after I finish a game
3 votes -
Purchased Summon Chocobo foil styles not working
I just purchased the Summon Chocobo foil full art Final Fantasy bundle 3.800 gems and it isn't showing up in my collection or deck builder or anywhere else. the styles button isn't even visible in collection. It is showing in deck builder but when I click on styles button it doesn't even show the Chocobo foil art styles. It's no longer in the store because I already purchased them. I would like to be able to use the styles I purchased. please fix this issue.
2 votes -
Spell Queller Memory Deluge interaction bug
If Spell Queller has exiled Memory Deluge, when Spell Queller is killed, it gives you the option to cast Memory Deluge. When you select it to cast it, it goes to the graveyard but does not actually cast the spell. I have observed this bug two separate times. I have not seen this bug with Spell Queller exiling any other card.
2 votes -
Instant in battle
More than once if the turn of the guy I am playing with is too long, I cant play my instants spells during the batte phase are use my creatures abilities.
2 votes -
Iroh, Grand Lotus does not work with Gran-Gran
When casting spells with Iroh, Grand Lotus, cost reduction is not correctly applied. I had Gran-Gran with exactly three lessons in the graveyard, which means I should be able to cast them (at least the first one) for their flashback cost for 0. MTGA removes the spell from the graveyard before the mana cost is paid, which turns off Gran-Gran's cost reduction, making the spell cost 1, and returning it to the graveyard. Perhaps not coincidentally, the client crashed after the game ended.
3 votes -
Gran gran
Gran gran's discount on non-creatire spells still works once triggered for the whole game, even if she is in exile/ no long on the board.
3 votes -
Play Bundle Pricing
I was surprised to see the Play Bundle for Lorwyn Eclipsed is now at $49.99 and includes a few more items, rather than the previous $24.99 price. This now makes the bundle out of a price range that I would be able to afford. Please bring back a lower cost option that still includes the draft or sealed tokens!
3 votes -
Case of the Shattered Pact
I am writing to report a gameplay issue that occurred during my second Premier Draft of Murders at Karlov Manor on MTG Arena.
TL;DR for your convenience:
During my second MKM Premier Draft match (Jan 12, 22:25), Case of the Shattered Pact failed to solve on two consecutive turns, despite me clearly controlling permanents of five different colors both times. This prevented access to its solved ability and had a major impact on the game.This happened on January 12th, at 22:25
I had:
- Case of the Shattered Pact
- Multiple lands and permanents (with every color but white).
- Museum Nightwatch/its detective (white/white blue).Description of the issue
Case of the Shattered Pact didn't solve correctly twice on consecutive turns.
- On turn 1 I controlled four colors via lands.
- I played Museum Nightwatch (White), with the fifth color.
The case didn't solve, so I purposefully chump blocked with the Nightwatch to get the Detective with white, in order to try and solve the case with a new white permanent.
On turn 2 I once again clearly controlled permanents of five different colors (lands + the blue-white token).
I kept the token on the battlefield and expected the case to solve during the end step. It didn't.
Because Case of the Shattered Pact never solved, I was unable to use its ability on subsequent turns.
This was particularly impactful because if the case had solved, my Barbed Servitor would have been able to attack with flying and double strike on my second and third turns after the condition was first met, granting me 4 whole cards, which I never received.
This directly affected my ability to stabilize and compete in the match.
Thanks in advance for your time and for reviewing this report. Please let me know if any additional information is needed.
I am writing to report a gameplay issue that occurred during my second Premier Draft of Murders at Karlov Manor on MTG Arena.
TL;DR for your convenience:
During my second MKM Premier Draft match (Jan 12, 22:25), Case of the Shattered Pact failed to solve on two consecutive turns, despite me clearly controlling permanents of five different colors both times. This prevented access to its solved ability and had a major impact on the game.This happened on January 12th, at 22:25
I had:
- Case of the Shattered Pact
- Multiple lands and permanents (with every color but white). …2 votes -
Power and toughness not showing during gameplay
After downloading the latest update, my game no longer shows the power and toughness for creatures in hand, graveyard, and play.
2 votes -
black screen pc and mobile
MTG arena does not launch on both PC and android. The servers are up and so is my internet. When i open the application I just get a black screen
3 votes -
Timeout
Remove timeout countdown during automatic stax
When some stax are resolving, like card draw or anything else that doesn't require the player to take action, the timeout counter shouldn't be active. The app is very slow so when there are a lot of automated stax that are taking a long time to resolve and the time it takes is not a result of the player taking action, thinking, or just not going faster, it would be nice if the timeout counter wasn't actively removing time.
I just played a game where neither myself or the other player got to attack or play all the cards we could have played because of this. I personally had to discard my omniscience along with the other 15 cards I drew and didn't get to play more than 1-2 cards on the turn and no attacks. A small portion of my timer was used during stacks I had to make a selection on. The majority of time was waiting for card draw stax to resolve.
Remove timeout countdown during automatic stax
When some stax are resolving, like card draw or anything else that doesn't require the player to take action, the timeout counter shouldn't be active. The app is very slow so when there are a lot of automated stax that are taking a long time to resolve and the time it takes is not a result of the player taking action, thinking, or just not going faster, it would be nice if the timeout counter wasn't actively removing time.
I just played a game where neither myself or the other player got to attack…
2 votes -
Color challenge
Doing the color challenge as White vs Green, there's always a point at which my opponent's turn just doesn't end. Sometimes soo er' sometimes later.
4 votes -
Feedback button.
Please, there's still a lot of friction when submitting program improvements and bug reports. Add a button to the program itself, always visible in all sections where a form opens for submitting feedback. With AI, it's now much easier to categorize all received messages and prioritize them.
2 votes -
App is crashin
Since the update this morning the app doesnt work anymore. It just shows the loading bar and then close itself.
I’m on IPhone 15 but also tried on Google Pixel 10 same problem.
3 votes
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