MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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186 results found
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Random Shuffler
I was playing Arena today, I play and enjoy the game A LOT. I mean no disrespect by this post I just would like an explanation.
So I usually just play historic casual matches. But lately (past week or two) Ive been getting into games where the opponent concedes immediately, or they are AFK and the timer forces them to concede. Like 9/10 they would concede before the first card is even played.
So I decided to try ranked, to see if there was less of that going on.
(I play life gain mainly. Its a 60 card custom deck…
12 votes -
Fix the shuffler 12
Mythic ranked, deck with 18 lands 21 creatures 21 spells,used fugitive codebreaker to draw extra 3 cards on turn 4, by next draw i had seen 8 lands and 7 non lands in total. wtf is this ****. Literall impossible odds that would never happen in real magic, fix the shuffler this is why arena is dying.
7 votes -
shuffler still sucks
It is unusual for me to outland mono red, even though I have 26 lands in the deck, and they probably have 20. Played about 15 games today. I couldn't get a 3rd or 4th land in 8 of them. That's absurd. When are you going to fix this. ********, everyone knows you rig the shuffler to do this to force winrates. Did you forget that you need to put out an enjoyable product to make money? There are several platforms to play Magic on. Arena might be the worst one.
6 votes -
IMPROVE THE CARD SHUFFLER CODE!!!
I rest my deck 100 times a standard ranked and it runs smooth. The first standard event I play the shuffler screws me! I want my 2500 coins back for that event!!!
3 votes -
Fix the shuffler, number 7
Standard event, diamond 1 deck/player
run 18 lands, 21 creatures 21 non creatures.
hand started off 1 creature, low but possible, on the play, up to turn 4 ive seen 2 creatures 4 lands and 5 spells. odds are pretty **** low.
turn 5 drew another non creature spell, making it 2,4,6 for a deck that runs 1:3 ratio those odds are unbelievable. and this keeps happening repeatedly, so fix the shuffler, stop letting players cheat off it, we came to play fair magic, not bend over for the shuffler4 votes -
Match making and the shuffler
I like mtga but I feel that the program is rigging matches. Im tired of drawing 2 lands every game. My hands are either mana flooded or mana screwed. I don't even try using a mulligan anymore because I either get screwed harder or flooded. For some reason I get flooded or screwed hard against mono red. I noticed that most of my lost games have been because of this. I understand that no hand is perfect but I NEVER had an issue this consistent in paper magic. Please stop rigging our ranked matches. Or please fix your shuffler.…
19 votes -
fix shuffler number 8
Running deck with 18 lands, 21 creatures, 21 non creature spells. started hand with 2 land 4 creatures. proceeded to draw 3 lands. making the total cards seen by turn 4 5 lands 4 creatures 2 non creatures. Odds are extremely off from 1:3 deck ratio. Fix the shuffler, this is why arena is dying
5 votes -
Rigged shuffler
So an analog paper card shuffler thats 100% random (without clumping and Hastarded manipulations) can demonstrate how 22 mana could run a healthy deck with a mana curve of 4.That said, somehow 24 is needed for a mana curve apparently of 2-3.So offset,and with that data accrued it makes sense for this ****** fish barrel for whales.
I thought of going for the championship by spending the time to play that long everyday but if I did that it would only be so I could go live and in the middle of playing point out all this BS.
Anyhow someone…2 votes -
Fix the shuffler
Unrig the shuffler. There is absolutely no reason and no real world chance of me drawing 9 or more of my 22 lands in a 70 card deck. You rig the game against people that don’t pay to play. All of this has been proven through game data collection. Stop trying to force people to play money to have fun. We can easily uninstall and never play again.
3 votes -
Auto tapper and shuffler f
Fix the tapper and shuffler how can I go for from seeing every land to not seeing any land I know you guys like cheating people out of **** but give people the chance to play the game come on TRASH TRASH TRASH
2 votes -
Create a better shuffler
How bout y'all make your shuffler better?? Consistently losing in standard because I get land 4 or 5 turns in a row is insane. Or starting with two lands, having to mulligan, and being rewarded with even less land and have to put a card back??!!! What the **** guys?
1 vote -
fix shuffler, keeps ******* me with unbelievable odds
using a deck with 18 lands, 21 creatures, and 21 non creatures. mana curve 1.4, i keep on loosing matches due to shuffler ******* me. We want to play magic not bend over for the shuffler.
This match, half the total cards i saw in the game were lands. no way in **** that is possible using an 18 land deck.
This is why arena is dying, fix it7 votes -
Fix the rigged shuffler
Your shuffler is comically rigged. I’m coming off roughly fifteen games in a row where I never saw a 4th land in a 23 land deck. It isn’t subtle, it is reducing the quality of the game, and it further damages your company’s already tarnished reputation. Outright forcing wins and losses defeats the purpose of playing. I know player satisfaction doesn’t matter to you, only money does, so I will speak your language. WIZARDS OF THE COAST WILL NOT SEE ANOTHER DOLLAR OF MY MONEY UNTIL YOU LEARN TO OPERATE WITH INTEGRITY. 0 micro transactions in mtg arena. 0 purchase…
10 votes -
Shuffler, match making draws
Ya know, this is starting to get old, getting matched up with single numbered rank players on top of that trying to make the right plays and then getting flooded cause shuffler is rigged AS ***. Yall seriously need to fix your stupid ** system cause this is infuriating. Can’t even have fun cause it’s bad match ups after bad match ups. It’s upsetting.
4 votes -
viewer question about shuffler
On of my viewers asked a question about your shuffler. The question was " How can this be so obviously broken and they dont attempt to fix it? . My opiion is you just dont care about the community only their money. So do you guys have a better answer? Its a non profit twitch channel tagged why MTGA isn't worth paying for.
4 votes -
Serious shuffler problems
I usually play with a deck that has 20-21 lands. For some months now, flooding in one or both games of a Bo3 match has become very common. That is, in the first twenty cards, at least ten lands are drawn—something that can certainly happen, but not with this frequency in reality. About half of the matches go this way, to be precise, 49.67%. I have kept a statistical record of it.
There is therefore a serious issue with Arena's shuffler, and it is more necessary than ever to address it, because this situation causes frustration, worsens the gaming…
4 votes -
You need to fix the shuffler
Please fix the shuffler!!! I just played 3 straight games in standard with a deck that has a 40/20 split and in each game I drew 7+ lands in the first 6-8 turns. That's a 50% rate and absolutely unrealistic. The thing is busted and makes the game absolutely impossible to enjoy.
7 votes -
Arena shuffler issues on recent patches
In the past few patches, the shuffler has been noticeably worse in all formats (I play bo1, bo3, and draft). Today was the final straw as for all of my draft games I either could not draw a land or only drew lands, and it has been incredibly frustrating to have rng so poor that I do not see an equivalent in paper. The shuffler did not have these issue about 4-6 months ago, but something in the recent patches has made things significantly worse. Was hoping it would get fixed with time but it has not
6 votes -
Card shuffler
Why do that need 3 to 4 mulligan regularly? I have over the recommended manna amount. Fix your ******* game. It's turning to ****. I think mtg is dying off
8 votes -
Shuffler and direct match
hoy parece ser que es imposible jugar dos partidas sin que el oponente te humille.
Bueno, pues aqui mis comentarios:- puesto que España es un gran país donde se os da un dinero, no me sale las pelotas ponerlo en inglés.
- puesto que el shuffler no vais a corregirlo me uno a la denuncia infinita de quejas del mismo, por creadores de contenidos y quejas, Sois una mierda de empresa. Además, juegas contra un deck de 100 cartas siempre tiene una jugada razonable y tierras, tu con 60 no. Tu con deck y 24 tierras te salen 4 tierras de…
8 votes
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