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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3804 results found

  1. Code not working

    I recently bought one of my first decks in a local store but the code inside for mtg arena is not working, i keep getting the message that it was "invalid or already used" is there any support i can get for this issue?

    4 votes

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    0 comments  ·  Store  ·  Admin →
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  2. The cards in Spanish, such as "All-Fates Stalker," after performing "Warp," when they return to your hand exiled, display text with # and an

    The cards in Spanish, such as "All-Fates Stalker" and others, after performing "Warp", when they return to your hand exiled, display text with # and an error, indicating that a translation is missing.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  3. Segregate Alchemy in Brawl

    Dear WOTC,

    It is no shock that 95% of your community hates Alchemy. It's probably one of the worst ideas you have ever come up with. Not only are the cards completely broken, you force players to have to face them in Brawl. Brawl is the closest product you offer to Duel Commander on Arena, yet you don't adhere to its ban list, you make rebalancings that are not logical according to the power level and force feed players the Alchemy card pool. The result is that a Brawl player who wants to get as close as possible to paper…

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Turn skipping

    Another day, another bug to report....

    During the Workshop Power & Glory, my turns were getting skipped. I'd draw, play on 1st main phase then it was opponent's turn. I was not able to attack or play any cards in 2nd main phase. My opponent did not have any abilities causing me to lose half my turn.

    36 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Brawl deck building bug, singleton caveat ignored. Deck is not playable

    There is some issues with Persistent Petitioners. It is one of the cards that allows you to have "any number of this card on your deck"
    But brawl is saying that my deck has an error of "too many copies of the same card"
    Obviously, ignoring the card's caveat to the rule.
    It's one of my best decks, I'd like to be able to play it.

    14 votes

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  6. Unable to Sideboard

    During best of three constructed in Standard, I'm completely unable to sideboard on either PC or iOS. Closing and restarting the client does nothing. When trying to add cards, they flicker, but are not added to the deck. using the +/- to add/remove additional copies doesn't work either and triggers and error when trying to submit.

    21 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Indestructible

    Creatures with indestructible are meant to move to the graveyard when their toughness gets reduced to 0 or less. I used meathook massacre on a 2/0 token that was protected by tamiyo's safekeeping. It's stats were reduced to 1/-1. It should've moved to the graveyard as a state-based action. This can be reproduced as needed by reducing a creature's toughness with a -x/-x effect after the creature has been given indestructible. I didn't take a screenshot but it's easy to reproduce.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Shuffle algorithm SUCKS!

    I have 4 swamps and 3 reliquary towers I my deck. The other 20 lands i have all produce plane mana and 9- 10 times you give me 3 swamps and 1 reliquary tower within the opening hand and or first 2-3 draws.
    Every card in my hand needs plane mana.

    If this happened once In a blue moon I could write it off as an anomaly, but it happens CONSTANTLY! The odds of getting 4 out of the 7 cards you have in you deck over getting at least 1 out of 20 cards in your…

    22 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Midweek Magic: Brawl Builder Challenge says to use "Commander from the latest set" but only accepts FIN commanders

    Midweek Magic: Brawl Builder Challenge says to use "Commander from the latest set" but only accepts FIN commanders.
    I have a deck created with a commander from the latest set (TLA) but it is shown as invalid. Instead the event accepts only decks with FIN commanders.

    8 votes

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    1 comment  ·  Events  ·  Admin →
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  10. indestructible

    When using Drown in Ichor to apply -4/-4 counters to Tajic or other indestructible creatures, they are not being put into the graveyard when toughness is 0.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Rng is fun

    Opponents with libraries of 60+ cards curve perfectly in Diamond, get the perfect interaction playing jank decks.
    The ranked ones are not competitive, they are garbage created to waste our time except for the whales or people with influence in the game who will steal the perfect cards every game until they reach the first mythical positions.
    Fun.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Create non-alchemy versions of existing formats.

    I certainly feel it is safe to say the general consensus towards alchemy cards is overall negative. Many arena players like myself simply want a convenient way to play magic online using decks we may already have in real life, or simply decks that we have created with cards we know of. Alchemy stands in the way of that.

    Given that alchemy cards are generally powerful and their digital nature, players are left dissatisfied with the intrusion of alchemy cards into "paper" formats. Decks that do not utilize alchemy cards are very likely to fall victim to decks that usually…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Invisible card in graveyard

    Turn two, opponent played smugglers copter, I pass. Turn 3, OP plays Restoration of Eiganjo. In response to the first saga trigger, I cast an abrade, targetting the smuggler's copter. Some unclear animations happened, and my abrade was put in the graveyard, but did not appear to resolve as the smuggler's copter was not destroyed. Opponent's graveyard showed that it had one card in it, but I could not view any cards in the graveyard. This occured in an event, and may have altered the outcome of the game, in which case I would like a refund.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Helm of the Host is Rare instead of Mythic when crafting with wildcard

    When filtering on cards and selecting only "Mythic" cards, Helm of the Host is in the list. When adding it to my deck and crafting it while i have 1 mythic wildcard and 0 rare wildcards, i get the message that i need 1 rare wildcard to complete the action.

    I expect i can craft Helm of the Host with just a mythic wildcard.

    I am on Android.

    1 vote

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  15. Match doesn't start

    This situation occurs both PC and Steam.
    Match doesn't start more than 5 minutes.
    All I can see is 'Currently Waiting: 0:01, 0:02...' and It doesn't start, crash, just Waiting...
    I think my account is in trouble (not client or PC, because I reinstalled/changed it multiple times), but I don't know how to solve this problem.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Alchemy

    Sick of losing in games to stupid unbalanced alchemy cards.....keep alchemy to alchemy games. I don't like it and it ruins all the other game modes. You should be able, at least, to toggle alchemy off so you are not matched against any decks with alchemy cards. It's a rubbish format that has to default to it when choosing a game to falsy show it's been played when most ppl play by accident.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. My decks are reported as not legal and cant make changes

    Cant make brawl deck with Hare Apparent. the cards says i can have any number of copies in my deck.

    Also I cant make any changes to my pioneer mono red sideboard. i get bug that my sideboard has more than 15 cards when sideboard only shows 15 cards. I cant make any changes to the deck.

    Please fix your spaghetti code

    5 votes

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  18. 1 hit guranteed kill?! Bloodletter of Aclazotz + Unstoppable Slasher

    So, if you have Bloodletter of Aclazotz on the battlefield and you achieve 1 hit with Unstoppable Slasher you're insta-killed.

    This is "working as intended" on the cards, but clearly an interaction in Standard that, shall we say, needs "revision".

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Game crashes on mobile (pixel 7) when cards are returned from battlefield to hand

    Bug:
    Game crashes when a card is returned from the battlefield specifically to your or your opponents hand. Occuring on mobile only, does not occur on PC

    Phone: pixel 7

    Steps to reproduce:
    - opponent plays any card
    - play unsummon to send it back to their hand
    - game crashes

    Steps to reproduce

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Indestructible creature gets destroyed

    I had my Indestructible creature destroyed by a destroy target creature equal to the number of cards in graveyard. That shouldn't be destroyed when it hits it's indistructible phase. it is a destroy target creature not a untargetable destroy creature spell.

    13 votes

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    4 comments  ·  Gameplay  ·  Admin →
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