MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3803 results found
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Shuffle Algorithm in Arena (Will no longer play Arena)
I LOVE mtg, i enjoy playing the formats i do, i love collecting the cards. However, MTG arena makes me fking hate wizards with a passion. Although a gorgeous platform to play magic, it is by far the fking worst for these reasons.
The shuffle algorithm is fking garbage and with evidence from players that took the time to do the analyst, idk how wizards could ever come up with an excuse for such a **** algo. And im not making this up, it fking sucks. It makes the game borderline cancerous and easily makes anyone playing dislike the game…
10 votes -
"Test of Endurance", "No, Bigger Than That", "Count the Counters", "One with Nothing", "The One-Shot", "Going Ultimate",
"Test of Endurance", "No, Bigger Than That", "Count the Counters", "One with Nothing", "The One-Shot", "Going Ultimate", and "Going Wide" achievements are not completing, even though I've completed all of them. It seems like any achievement that has to be accomplished only once (0/1) is not triggering.
13 votes -
Gems when not all rares collected
I received gems instead of a Rare/Mythic when I had collected all the cards from that set, knowing there is still one I want - hence why I'm buying that set - and because the second pack I I opened gave me another rare. It clearly says on the gem card that I would have had to have collected all the rares and mythics.
This is not my screen shot, but it shows the same thing for the gem card.
https://i.redd.it/p1l2lb06lkh81.png
I want my rare/mythic please.
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MUL_collection_MYT.png 2116 KB -
TLR_collection_RAR.png 2066 KB -
TLR_profile.png 1778 KB -
TLR_collection_UNC.png 2039 KB -
MUL_collection_RAR.png 2138 KB -
MOM_profile.png 1791 KB -
MAT_profile.png 1786 KB -
MAT_collection_MYT.png 2116 KB -
MOM_collection_COM.png 2066 KB -
TLR_collection_MYT.png 2047 KB -
MOM_collection_UNC.png 2063 KB -
MOM_collection_RAR.png 2075 KB
27 votes -
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the program exploits weaknesses to make us consume more cards...
there is no gameplay... the program preplays the game and orders every single card... it doesn't take a minute to find a player in a sea of players... but it takes a minute to order both decks beyond suspiscion of the weak minds.
2 votes -
Game crashes on mobile (pixel 7) when cards are returned from battlefield to hand
Bug:
Game crashes when a card is returned from the battlefield specifically to your or your opponents hand. Occuring on mobile only, does not occur on PCPhone: pixel 7
Steps to reproduce:
- opponent plays any card
- play unsummon to send it back to their hand
- game crashesSteps to reproduce
3 votes -
Your shuffle algorithm SSSSSUUUUUCCCCCKKKKKSSSSS!!!!!
Because I can't update an existing post. I went in to out 2 cards and introduced another 2 land. That's 29 land in a 75 card deck abdominal still only 2 lands in opening hand, highest mana cards in opening hand and no land in 4 draws, 4 GAMES IN A ROW!
6 votes -
Mono white lifegain/matchmaking
Why are 80% of my games I play against mono white life gain or black/white life gain? Every deck is the exact same combos and cards and it’s getting annoying. I mostly play historic. If I’m not playing against them I’m playing against green elf’s or blue control and when I mean control I mean every spell in their deck is a counter spell or bounce spell. Again those decks always being the same. All I’m asking is to ban some cards or do something about matchmaking so I’m not playing against the same decks every match.
13 votes -
Separate Alchemy from other formats
Myself and as anyone can see with a quick search many people play MTGA to scratch the itch of playing MTG when other avenues aren't available. Alchemy in my opinion can work on it's own, but mixing it with the other formats especially historic is just making the experience worse.
The rebalanced cards only set a bad example of showing that the printed cards weren't play tested enough. The cards which can only work on a digital platform only remind me at least that there are other better games with digital only on mind. I understand the work and development…
7 votes -
Cant sign in
Every time I attempt to sign in it times out if I try to register is says invalid email when I've had it for years
2 votes -
draft card not from sets
i was trying to figure out how my last eoe premier draft, opponents had m25 cards, they crushed me with, cause spaceships and robot stuck by compairison, but also if they get access to these better cards for draft and im stuck using the 3 eoe boosters how do i get m25 boosters instead? absolutely not fair, and in premium, only losses i had was to a cheat and 2 guys with outclassed nondraft released sets... 10k events, it only fair were pulling from the same cards and clearly were not if cards not in the draft set…
1 vote -
Segregate Alchemy in Brawl
Dear WOTC,
It is no shock that 95% of your community hates Alchemy. It's probably one of the worst ideas you have ever come up with. Not only are the cards completely broken, you force players to have to face them in Brawl. Brawl is the closest product you offer to Duel Commander on Arena, yet you don't adhere to its ban list, you make rebalancings that are not logical according to the power level and force feed players the Alchemy card pool. The result is that a Brawl player who wants to get as close as possible to paper…
8 votes -
Several cards not showing up properly
Encountered the issue today, up to date Steam Windows PC version. Wasn't the case yesterday.
Spark Double, Chrome Mox, and Birds of Paradise don't show up properly in Deck Editor nor in Collection, and it's indescriptible how they show up in game: they remain on the stack even after setting as a permanent; and it's almost impossible to properly interact with them (especially when they start stacking under each other). I don't have an ingame capture but steps to reproduce: put them in a deck and draw them, they show up as a distorted black-and-white Fblthp with a warning triangle…1 vote -
Ban Stormchaser's Talent, Vivi orniter, and Cecil, Dark Knight
These are now the cards actively ruining the format. It's a shame you're so milquetoast about bans that you don't have the courage to ban cards until the game is finally balanced and fun to play. As it is, it's only fun for one person right now and that the guy whose guaranteed to win because he got to draw all his overpowered cards.
5 votes -
Card stuck in the air in training
When playing the 3rd round of training the cards I play don't land the table. The first land card and fighter go to the right spot but everything after is just floating and covering the play area. I restarted the game and it is still happening.
3 votes -
Just Got Killed By an Infinite Loop (Starscape Cleric and Bloodthirsty Conquerer)
See screenshots. These two cards created an infinite, unbreakable loop and I was forced to watch as all 50-odd of my hp drained away 1 at a time to the other player's hp, unable to exit the game much less regain priority. It was great, I loved it. /sarcasm
15 votes -
draft freeze
Draft freeze during pack selection, miss 5/6 picks, had to restart the client. Manage to get some good cards but was not cool, I was drafting like a god!
No connectivity issues. Please verify. Draft are expensive for this to happen. Thanks!12 votes -
Get rid of Alchemy
Get rid of Alchemy. It sucks. It's no fun playing against people who use Alchemy cards when I'm just trying to replicate the experience of playing with real cards. It's impossible to keep track of everything Alchemy cards do and I really just hate seeing them in Brawl games.
4 votes -
Can't cast exiled spells with Etali, Primal Conqueror
After exiling the spells with him, I dont even see the exiled cards and can only click on resolve which skips the possibility to cast the spells
9 votes -
drawing lands only
I'm drawing lands only, two games in a row. played 19 turns, drew 17 lands... next game I drew 13 lands out of 15 cards... It's not fun! It doesnt happen in paper magic. Is it something wrong with the game today? Game also froze while oppoent turn but I lost my ranks because I quit the game after 4 hours. Can you Wizards fix these problems. We are using money on your product and all we get back are losses.
33 votes -
BO3 UI White Out graphical glitch
This has happened on both SteamDeck and Apple devices. UI will bug out (top menu bar is all white and logos are miss scaled and misplaced. During side-boarding in BO3, the deck list is all white (with white text on some cards/qty) which makes it challenging to sideboard. This bug seems to be triggered between rounds in a BO3.
This has been an issue in BLB and DSK25 votes
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