MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3317 results found
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Bugged Out
I've had another similar bug happen - this time when my opponent attacked I tried to cast a Giantfall targeting Pummeler for Hire and it wouldnt let me select that target or any other target.
Next turn, for science I tried to target the pummeler for hire again with giantfall and it bugged out not letting me select it as a target or do anything else.
In all of these bugs I have targeted a pummeler for hire.
2 votes -
Taster of Wares unable to cast Unexpected Assistance with convoke
I played Taster of Wares and my opponent exiled Unexpected Assistance. Before taking any other game actions, it appeared as though I could cast the Unexpected Assistance. However, after playing another creature, and attempting to convoke the Unexpected Assistance, I was unable to. I had 4 creatures untapped and 1 mana available. Although the Unexpected Assistance didn't highlight, I tried to manually cast it... after tapping 3 creatures, it asked me to pay 2 more... but after tapping my fourth creature, it still asked me to pay 2 more.
1 vote -
Game crash
My game crashed at the end of game two of a match as I was attacking for lethal. I did not get credit for winning, nor did I get credit for winning game one or gain progress on my quests. It was very frustrating to not get credit for a long match. I would appreciate my account being compensated accordingly.
2 votes -
Unholy Annex
Opponent had no demons in play, but continued to gain life and drain my life at the end of each of their turns. They had unlocked the second half but I had countered the effect with detect intrusion.
2 votes -
No support
You don’t support your product, not very good for your product. If you had a competitor you would lose a lot of business. Try a little support!
3 votes -
easoned Pyromancer
easoned Pyromancer ability forces discard and does not allow selecting 0 cards. Game does not proceed unless two cards are selected.
1 vote -
Friends list bug
Help my friends list show everyone offline all the time
2 votes -
Losing a rare on 6 pack open
Hey I was opening packs and had 5/6 packs to the free rare card so I checked and was on 66 rare wildcards. Then as I opened the 6th pack I found that instead of adding a rare wildcard and going to 67 available it actually removed a rare wildcard and dropped me to 65 rare wildcards instead of increasing total to 67 - please investigate this error and fix it.
1 vote -
Ambient Audio
In some games, ambient audio is not attached to ambient slider, but SFX slider. In order to hear card effects and normal interface sounds, the ambient sound is deafeningly loud.
1 vote -
Once again, the software keeps crashing -- over 9 times today. I am fed up of seeing the Lost Connection screen, frankly!
Here's a new idea, why not try and fix the constant crashes and lag issues...? I am fed up seeing this screen, frankly, and no other game I have has had so many problems. Please can you sort this code out, because the game is rapidly becoming unplayable for anything more than 20 minutes at a time... I've had this occur at least 9 or 10 times today, alone, and it's an instant downer.
Every time I opt to Check Status, it says there's no incidents or issues, and yet it happens on a daily basis. I have re-installed, restarted my PC, and even cleaned / repaired it twice, to see if it makes any difference, and surprise surprise, it doesn't... the game is constantly keeling over. I have made adjustments to my connection multiple times, with no positive result. What have you done to break the game so much? CLearly I am not the only person suffering these issues, as can be seen by the 1000s of other posts saying the App keeps crashing, etc.Here's a new idea, why not try and fix the constant crashes and lag issues...? I am fed up seeing this screen, frankly, and no other game I have has had so many problems. Please can you sort this code out, because the game is rapidly becoming unplayable for anything more than 20 minutes at a time... I've had this occur at least 9 or 10 times today, alone, and it's an instant downer.
Every time I opt to Check Status, it says there's no incidents or issues, and yet it happens on a daily basis. I have re-installed, restarted…1 vote -
Timeless withnout alchemy
Remove alchemy from Timeless make it on par with paper, there is no reason to infest both Historic and Timeless with alchemy cards. Every time i see Hydroponic Architect or Zoneguard iam littlebit closer to uisntalling MTGA and quit MTG forever.
I never talked to somone who enjoys alchemy cards in Timeless, we want Legacy not some hogofogo virtual format that doesnt exist!
1 vote -
Couldn’t discard when prompted
I couldn’t discard when I had to. The prompt wouldn’t light up so I had to throw the game when my deck finally does the thing. Not counting the endless amount of times the game just stops and I have to close the app. Reopen fast enough to not skip my turn. Horribly optimized at the moment.
1 vote -
timeout extensions are being given out when they shouldn't be
Example: My opponent spent along time on their turn three and burned almost their entire timer. After finally passing the turn to me, they were awarded a time extension. Time extensions are only supposed to be awarded to a player when the complete three full turns without seeing the "rope". I tried to submit a log file but I get a "Sorry, we couldn't submit your request" error when it's attached.
1 vote -
improvise
System does not recognize the ability to tap a food for improvise, then sacrifice it using Gilded Goose for mana. The autotapper gives the message, "Action cannot be completed due to unpayable cost." and the goose cannot be clicked while casting the spell.
1 vote -
Eroding Revenue and Player Confidence in MTGA
I bought into some aspects of MTGA with the hopes the client would improve; being an early adopter in summer 2020.
It is disappointing when developer debt appears to be mounting. That WotC should hire more developers and/or decrease set releases to give the current time more time to work on updates (namely testing updates).
What is a larger slap in the face is how the economy is being eroded. If you spent money (USD) on packs (and by extension using that to also to craft certain cards), then to find your crafted cards has been shifted in rarity in a later set. This leaves a sour taste in my mouth.
Doing some basic research on Scryfall: a player could identify cards that are likely going to be rarity shifted and choose to not craft until the rare, uncommon or common version is made available on the client. As a way to micromanage their economics.
Currently I have identified at least 65 cards that were released at a higher rarity and now have a lower craftable rarity; at least 65 unique card names (28 mythics, 12 rares, and 25 uncommons that have been down shifted at least one more rarities).
This is from checking WOT, MUL, BRR, STA, OTP, and SPG sets. I may check other targeted places to identity additional cards that have been shifted.
A refund policy for players as follows is HIGHLY recommended (to at least refund wild cards) (either refund plan is required to enact):
1) per account, based on the number of copies at these higher rarity to be refunded (this statistic appears to be tracked)
2) give all players a blanket refund (if a mythic is down shifted, give 4 mythics to all users. True of rare, and uncommon rarities as well)I bought into some aspects of MTGA with the hopes the client would improve; being an early adopter in summer 2020.
It is disappointing when developer debt appears to be mounting. That WotC should hire more developers and/or decrease set releases to give the current time more time to work on updates (namely testing updates).
What is a larger slap in the face is how the economy is being eroded. If you spent money (USD) on packs (and by extension using that to also to craft certain cards), then to find your crafted cards has been shifted in rarity in…
2 votes -
Ashling rekindled
Ashling rekindled's affect triggered while I had a flamebraider active unsick in play but skipped over without allowing me to pay the cost.
2 votes -
Bug: Edits to deck weren't there on starting next match in sealed event
In the Arena Direct Lorwyn Ecliped play booster box sealed event, I made a change to my deck after the second game, swapping out Glen Elendra's Answer for a Gallant Fowlknight. I clicked done and went into my next match, but I noticed these strange things about the next match:
- It had a different background and different music to the normal Lorwyn Eclipsed match arena
- My deck changes hadn't been applied, so I was stuck in that match with the old version of my deck (which I noticed immediately because the Glen Elendra's Answer that I'd subbed out was in my starting hand)
Given how much this event costs to enter, it's worrying to see bugs like this that could easily cause game losses. Please let me know if I can provide any more information!
Thanks
In the Arena Direct Lorwyn Ecliped play booster box sealed event, I made a change to my deck after the second game, swapping out Glen Elendra's Answer for a Gallant Fowlknight. I clicked done and went into my next match, but I noticed these strange things about the next match:
- It had a different background and different music to the normal Lorwyn Eclipsed match arena
- My deck changes hadn't been applied, so I was stuck in that match with the old version of my deck (which I noticed immediately because the Glen Elendra's Answer that I'd subbed out was in…
2 votes -
MASTERY card grab loss
when spending ORBS i chose cards, 3 times now and they are not being added to my colection. . assumed they would be NEW CARDS as sson as i opened the edit, but nothing even after searching.
1 vote -
Ruling question
I played Morningtide's Light, then my opponent's turn, he played Malboro, and I lost 2 health. the cars states "prevent all damage," and I still lost. with no cards on their end preventing the damage,
1 vote -
MTG Arena not allowing me to respond with instants
I had an available red mana source and a redirect lightning in hand.
Opponent casts shock -- the game does not allow me to respond.Next turn I have 2W and 2R untapped.
Opponent moves to attack phase and I an not able to respond with unwanted remake.1 vote
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