MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
9856 results found
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Bug: Basic Waste
Wastes is a basic land card. On destroy search for a basic land card, this triggers wrongly but also inconsistently. I have no screenshots (I can probably get new ones). Boseju doesn't allow me to select a waste but cleansing wildfire does. I recall that field of ruin does not either (but I could be wrong on this). Somehow destroy land and opponent puts a new basic land into play isn't triggering properly for some destroy land cards.
11 votes -
Daily Quests Timer
My daily quests aren't updating. The timer just keeps on refreshing. It is very annoying because I am trying to grow my account and one of my favourite things to do in MTGA is the daily rewards grind. Please fix it.
21 votes -
Crashing on entering match
I just experienced a bug, which caused the game to crash and quit, right upon entering a limited match.
I am on a Mac, running MacOS Catalina. It was a Phyrexia Premier Draft.It seemed like the game had matched me with an opponent, and right as the match was about to load, the game crashed and quit.
This happened twice in a row, IE I reopened the game and it immediately went to a matchmaking/loading screen, and then just as the match was about to start it crashed and exited again.
I did not reopen the game again, and waited around half an hour, and then when I just opened the game again, I had 3 losses in the draft.
My record before this crash was 4-2.I haven't clicked "claim prize" for this draft yet, but I probably will soon as I would like to play another draft.
Is it possible to be reimbursed somehow for the missed game and missed potential of gems from more wins?
Thank you.
---I just tried to upload the .crash file which I created but it would not upload, saying: The following files are not supported and have been removed: ....
I just experienced a bug, which caused the game to crash and quit, right upon entering a limited match.
I am on a Mac, running MacOS Catalina. It was a Phyrexia Premier Draft.It seemed like the game had matched me with an opponent, and right as the match was about to load, the game crashed and quit.
This happened twice in a row, IE I reopened the game and it immediately went to a matchmaking/loading screen, and then just as the match was about to start it crashed and exited again.
I did not reopen the game again, and…10 votes -
Support for Infinite Combo Win
Please add support for Infinite Combo victories. Just add a button that allows us to demonstrate the combo, then allow us to iterate that several times until needed. I've lost several matches where I've had the combo to win, but was timed out. Iteration isn't necessary, but demonstration of the combo, and declared victory should be added.
16 votes -
Arena Crashing
Since the last update arena is crashing constantly when trying to start a new round of BO1
28 votes -
Uncommon card rewards after 80lvl
Good day! Mastery pass levels above 80 are not yielding the Uncommon card rewards. Please fix.
20 votes -
Keep alchemy cards the **** in alchemy
the audacity of putting broken alchemy cards that conjure extra cards into your deck/hand/graveyard out of thin ******* air is a spit in the ******* face.
24 votes -
Just scrap poison already or give us an option to opt out of the mechanic
Poison is a broken, unbalanced mechanic. That's not an opinion. In context it's like shock, two damage, except it can't be prevented or healed. So if you were playing a lifegain deck, sorry, we're not using that mechanic. And these days it's strapped onto anything. Counterspell, get poisoned, sacrifice a creature and get poisoned. And don't get me started on the design oversight that is the venerated rotpriest. There's no way to prevent it or block it, except for one creature, and she doesn't neuter the strategy like she used to. Poison counters were always a bad idea, but you made them worse. If a player is playing poison, it's a different game. This mechanic is toxic, in every sense of the word, and I think less of you as designers for bringing it back, nevermind offering no countermeasures, and giving it routes to sidestep the only methods there ever were. You can't even burn it with fire anymore without poisoning yourself. Fix it, let this alternate win condition play in its own little corner, or better yet, ban it. You've banned cards for less than what some of these can do.
You should never have brought it back, and you know that.Poison is a broken, unbalanced mechanic. That's not an opinion. In context it's like shock, two damage, except it can't be prevented or healed. So if you were playing a lifegain deck, sorry, we're not using that mechanic. And these days it's strapped onto anything. Counterspell, get poisoned, sacrifice a creature and get poisoned. And don't get me started on the design oversight that is the venerated rotpriest. There's no way to prevent it or block it, except for one creature, and she doesn't neuter the strategy like she used to. Poison counters were always a bad idea, but you…
7 votes -
Historic without alchemy
I would love to play historic, but I hate alchemy and how cards are balanced for historic. Can we get a historic without alchemy or alchemy balanced cards?
56 votes -
Unable to connect on wifi
I play on Android and PC. When I am on WiFi I cannot connect. Either the servers fails to connect or get unable to get collection.
However if I put my phone on data I can connect and play as normal.
Tried putting my pc on personal hotspot but no dice though I think that may be a setup thing.16 votes -
GreError
It is extremely easy to get GreErrors causing the game to end in a draw when in reality you should win. With ratadrabik on the board with Mondrak if you play Jaxis for it's biltz cost, use his ability to target ratadrabik and usually this is enough to cause the game to lock up until it ends with GreError Winner: Draw. However there are other ways to do it such as vesuvan diplomacy with mondrak or ratadrabik, can also be caused with things like ratadrabik and drivnod, or anything that causes a bunch of tokens with a creature that triggers on creature entering the battlefield such as lunarch veteran or Elas-il Kor.
It is extremely easy to get GreErrors causing the game to end in a draw when in reality you should win. With ratadrabik on the board with Mondrak if you play Jaxis for it's biltz cost, use his ability to target ratadrabik and usually this is enough to cause the game to lock up until it ends with GreError Winner: Draw. However there are other ways to do it such as vesuvan diplomacy with mondrak or ratadrabik, can also be caused with things like ratadrabik and drivnod, or anything that causes a bunch of tokens with a creature that triggers…
10 votes -
shuffle
Why do the pole sitting developers suck at their job so much? Is it intentional? For greed? Are they mentally challenged? Should they go back to school? Legit curious. Are they on the pole and just too weak-willed to do anything about it? Like being bullied in grade school. Are they fake and just like pretending to be derpalerp? Do their bosses know they cant code? Can they be replaced? Do they suck that good that it doesn't matter how bad they suck? Do they let their children do the coding? Do they outsource it to India? Have you looked at their work? Are they aware they are this bad at their job? Do their families know they are this bad at their job? The art work is great, why can't the code be just as good? Are you picking up the developers from middle school? Do you need some resumes? Do you need a new hiring manager? Have you played your trash recently? Is there any chance of selling to a company that can improve the game?
Why do the pole sitting developers suck at their job so much? Is it intentional? For greed? Are they mentally challenged? Should they go back to school? Legit curious. Are they on the pole and just too weak-willed to do anything about it? Like being bullied in grade school. Are they fake and just like pretending to be derpalerp? Do their bosses know they cant code? Can they be replaced? Do they suck that good that it doesn't matter how bad they suck? Do they let their children do the coding? Do they outsource it to India? Have you looked…
21 votes -
BM AFK
There is a problem with players just going AFK if the game is clearly not going in their favor, which means the other player may have to wait out possibly 3 timeouts. Can you possible incorporate an account timeout for players that end a game in this way?
11 votes -
timer issue
Timer Issue when not in control.
I had a card that when milled into the graveyard puts graveyard back into deck. So this little mill combo didn't bother me. However My timer kept going down when I had no control of the board to warrant any action. It went down Twice and I couldn't chose or do anything auto passing should be an option for auto resolve as well.Device: PC
Experiencing: Timer not in control depleting and automatic win condition if other player exploits.
Expected results: Timer only goes down during players ability for action
No current work around Game breaking exploitable bug.Timer Issue when not in control.
I had a card that when milled into the graveyard puts graveyard back into deck. So this little mill combo didn't bother me. However My timer kept going down when I had no control of the board to warrant any action. It went down Twice and I couldn't chose or do anything auto passing should be an option for auto resolve as well.Device: PC
Experiencing: Timer not in control depleting and automatic win condition if other player exploits.
Expected results: Timer only goes down during players ability for action
No current work around…12 votes -
instant not castable
one white, one other mana open, it's an instant, but couldn't cast it
See Log.
33 votes -
Unable to play Instants on my opponents turn
I'm unable to cast instants or flashed spells during my opponents turns.
22 votes -
Rigged
WOTC needs to fix their match pairing, I could build a brand new list that I just crafted, and get paired against an anti list that will win every game. No matter the scheme I choose this happens. It’s obvious the shuffler is designed to create “interesting” game swings, and the match pairings favor anyone streaming to an audience. This is clearly game manipulation and when there is money on the line for tournaments, that is the epitome of illegal.
12 votes -
Rigged
I see your game is still rigged. I guess you really that afraid of fair competition
23 votes -
Gems Purchase Fails
Can’t buy gems
24 votes -
unable to play instant
Hello
Playing a quick draft game the computer didn't let me the opportunity to play an instant and a enchant with flash too in the attack phase. result 2 games lost. First time I have seen this. Please resolve asap.thank you
14 votes
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