MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6173 results found
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lightwheel enhancements
I was playing in a draft and was unable to cast Lightwheel Enhancements from my graveyard, despite being at max speed. the enchantment was put in my gy before I gained max speed. It impacted my game by preventing my deathtouch attackers from having vigilance, and being able to survive trades into the enemy board. Attatched log file from the game.
11 votes -
Missing cards after purchase
After purchase of a card in the daily deal section, I purchased another card without clicking “claim”. Neither purchase found it’s way to my account, but the costs were incurred by my account. This has happened on 3 occasions.
10 votes -
timer issue
Timer Issue when not in control.
I had a card that when milled into the graveyard puts graveyard back into deck. So this little mill combo didn't bother me. However My timer kept going down when I had no control of the board to warrant any action. It went down Twice and I couldn't chose or do anything auto passing should be an option for auto resolve as well.Device: PC
Experiencing: Timer not in control depleting and automatic win condition if other player exploits.
Expected results: Timer only goes down during players ability for action
No current work around…12 votes -
Saga glitch
Enchantment Sagas keep glitching on me. There has been a lot of games where sagas either work on step one then not on the rest, the first 2 steps happen simultaneously, or none of the steps work at all and the saga card just enters the battlefield. It can happen when playing the saga from hand or replaying from a Yorion. This happens on both Mac and PC. It has unfairly won me some games but, for the most part, has lost me more than i've won.
14 votes -
bug with a chips
The bug happens inside the app when I am using a chip deck and end up creating a very large number of chips — by that I mean more than 200 chips. When this happens, the app simply freezes, shows a message saying it is trying to contact support (or something similar that I don’t remember exactly), and then closes. The game does not register my winnings, even though I was winning and everything was going fine. The app just closes unexpectedly. This is a bug and it has happened more than once.
1 vote -
Received 20 gems in rare slot of a pack despite NOT having all of the rares from that set.
I bought a pack of Foundations and it gave me 20 gems instead of a rare, with the mouseover text "You have collected all of the rares from this set". Except I haven't collected all of the rares. Please see attached images and log file. Could you please give rare wildcards instead of gems? This 20 gems instead of a wildcard feels like I'm being cheated, and lord knows I've spent enough money on this game.
Thank you for your consideration,
Duncan4 votes -
10 second 1st mulligan time-out
Have a 10 second time-out during the mulligan phase. It would speed-up play and be more congruent with IRL practices.
I've never witnessed anyone take remotely close to 10 seconds to decide on the initial mulligan decision.
10 votes -
There is a mistranslation in 静牢/Static Prison
In Japanese, It says that the targets to be exiled must have a total mana of 2 or less.
I am disappointed that I lost because of this mistranslation.
2 votes -
Shrine not a choice for creature type on patchwork banner
When I played patchwork banner I was not able to chose shrine as a creature type.
2 votes -
Segregate Alchemy in Brawl
Dear WOTC,
It is no shock that 95% of your community hates Alchemy. It's probably one of the worst ideas you have ever come up with. Not only are the cards completely broken, you force players to have to face them in Brawl. Brawl is the closest product you offer to Duel Commander on Arena, yet you don't adhere to its ban list, you make rebalancings that are not logical according to the power level and force feed players the Alchemy card pool. The result is that a Brawl player who wants to get as close as possible to paper…
9 votes -
goblin charbelcher
Goblin charbelcher needs to be removed from the omni draft pool it is an auto win and the only counter play is to have a counter spell in hand in a format with a 3 card hand.
9 votes -
daily deals
I purchased a card during yesterdays, "daily deals". I still do NOT have the card. its been over 8 hours.
9 votes -
Create a better shuffler
How bout y'all make your shuffler better?? Consistently losing in standard because I get land 4 or 5 turns in a row is insane. Or starting with two lands, having to mulligan, and being rewarded with even less land and have to put a card back??!!! What the **** guys?
1 vote -
Win being recorded as win and loss
I entered a match today with 2 losses and 0 wins. At the end of the match, which I won, it showed me with 1 win and three losses (it tallied both), and I was only able to claim my prizes. I was very surprised that I was unable to play again after a victory.
62 votes -
Set Completionist II achievement not triggering after May 10th update (Reprint Collection Improvements)
I'm trying to complete Outlaws of Thunder Junction (the standard version; not alchemy), but the achievement won't trigger.
- In the set collection overview, it shows the set as fully collected (see image)
- When browsing collection and setting a filter to Collected 1x, 2x, 3x it shows Terror of the Peaks (see image)
- Typing set:OTJ q<4 yields the same result
- Opening a Mythic Booster gives me 40 gems (shame about the 1,300 gold, but wanted to be thorough)
I own 1 copy of TotP from M21 and 3 from OTJ. With the recent update, that now counts as 4 of either…
12 votes -
"Raise the Past" - triggered forced draw rule for non-infinate loop
Non-infinate loop mechanics forcing game to end in a draw.
I played "Raise the past" with about 15 2 mana cards in my graveyard including 4 "Hinterland Sanctifiier", 3 "Ajani's Pridemate" and 2 "Skyknight Squire" (i got force milled alot). When they entered the life gain, counter gain based on life gain, and counter gain based on creature entering triggers for each card fired. After about 30 interaction i was prompted to do something to stop the loop otherwise the game would end in a draw (although the volume was finite and there was nothing i could do…6 votes -
Elenda, Saint of Dusk Hexproof from Instants ability not working
While playing a Standard match on Arena with one of the recently added Foundations pre-con decks, I had an Elenda, Saint of Dusk card on the field. It's ability text reads 'Hexproof from Instants', yet my opponent targeted and destroyed it using a Go For the Throat intstant during my turn. I believe that the Hexproof from Instants ability must not be functioning correctly
9 votes -
card frozen on stack
Playing on the iPhone (11). went to cast elite spellbinder and the game lost connection for a second. when it re connected the spellbinder was stuck on the stack position. play proceeded normally but I could not interact with the spellbinder. it would highlight blue at the start of my turn like other cards in your hand you can cast, but then it would go away if i did anything. card was still on the stack when game ended.
11 votes -
sealed loss
I just won a game of sealed but it was counted as a loss. I was 1-2 going into the game. This "loss" puts me at 1-3 meaning that I can't play anymore games. I don't know if it is relevant, but my opponent conceded during their second main phase.
10 votes -
Matchmaking
The MTG Arena matchmaking system and algorithm for best of one needs to be overhauled. You cannot tell me that it is randomized or a fair matchmaking system whenever I just put together a new deck tonight (Dimir Mill) and proceed to face Azorius Omniscience, 4 out of 5 matches. The 1 match that I didn't play against it, I won because it was an unfair matchup and my opponent was forced to lose due to land flooding.
Stop dictating matches for best of one based on land shorting/flooding and stop doing unfair matches. Let matches be completely randomized.…
8 votes
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