MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1449 results found
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Molten collapse descend ability does not work
Molten collapse's descend ability doesn't work. I put a fabled passage into the yard and it only allows me to pick one ability when both should be available.
This happened on Android but I believe is cross platform1 vote -
Etali And Tom triggers do not happen most of the time
Etali exile triggers do not happen in brawl. It will exile but not let me choose anything so i have to choose resolve. Tom Bom saga triggers also work 1/3 of the time
3 votes -
ranked platinum
It is looking a lot not only is the matchmaking and shuffling rigged but so are the cards you and your opponent receive, as well as the outcomes of games. I have played too many games where my opponent has so perfectly destroyed me where I had little or no chance or with no cards in hand they drew the perfect card (that happened 4 times today alone). I have at least 30,000 games played and the discrepancies and statistical aberrations are too numerous to list.
1 vote -
Casting spells with alternative costs
You can't cast spells from exile using alternative costs if you do not have the mana open with lands eg: using phyrexian mana or convoke. They only work if you have enough mana open to pay the original casting cost.
4 votes -
Camellia, the Seedmiser Forage ability does not work correctly.
Camellia, the Seedmiser's Forage ability will work even with mana available and food token available.
1 vote -
Cant enter Store
Since last update i cant open ingame shop on my PC (windows 10).
Arena drop to infinity loading loop after pressing shop button.
Store worked only in google-play game version, on Android.3 votes -
Achievement Progression
I am grinding the achievements right now. I am on blue mastery, working on the, "Copy 25 spells over any number of games." achievement. I have been paying attention to how many spells I've been copying and it should have unlocked already. No, I am not including "tokens" as an inclusion in the progression of this achievement. I am only including the cards that just say "copy." Please fix this? I am kind of a percectionist when it comes to grinding achievements in any game. I understand that mistakes happen, but why my achievements man?!
1 vote -
BUG Overwhelming splendor bypasses player Hexproof
In a game where I had Crystal barricade on the field giving me the player Hexproof, other player plays overwhelming splendor which states “enchant player
Enchanted players creatures lose all ability’s and have base power and toughness 1/1
Crystal barricade provides a static(passive) ability stating “you have hexproof” (you can’t be the target of spells or abilities your opponents control.
Now as an Aura enchantment per rule
CR 303.4
“An Aura spell requires a target, which is defined by its enchant ability.”And rule
CR 702.11b
“A player with hexproof can’t be the target of spells or abilities an opponent…1 vote -
unable to purchase anything from the store
Unable to purchase anything from the MTGArena store for the past two weeks or so.
I´ve tried various debit/credit cards, Paypal won´t go pass the "confirm you´re a human" step.
I reinstall the game and nothing seems to work!3 votes -
Moonmist
Playing Brawl on iPad, I cast Moonmist on my opponent’s combat phase during declare blockers step, expecting the instant to transform all my human werewolves, it did not. It worked for the pre-midnight hunt creatures but those humans that utilize the keyword Daybound/Nightbound did not transform. Lost match because of.
3 votes -
Daily Deals tried to sell me a cosmetic I already own
This needs to be addressed ASAP as it probably constitutes fraud. Today a cosmetic for "Murder" showed up in the store. Its a common card, so I looked up which cosmetics I already had. In my collection, it shows that I have 8 different versions of this INCLUDING the one it listed as on sale in the store. Usually the store will display "already purchased" but now WOTC is trying to sell me the same thing twice. Thank goodness I didn't fall for the scam.
3 votes -
shuffler
è l'ennesima volta che scrivo su questo blog per segnalare un problema nello shuffler e sono così stanco di farlo che questa volta lo scrivo in italiano perché non ho più voglia di tradurlo, tanto non verrebbe letto lo stesso. L'ho anche fatto notare più volte aprendo direttamente un ticket con Wizard, ma nessuno pare interessarsi alla cosa e ci si nasconde dietro mail preconfezionate.
Riprovo, anche se ormai non ho più fiducia né nell'azienda, né negli sviluppatori, che mostrano grande disinteresse nell'esperienza di gioco degli utenti.
Come è possibile che nella maggior parte delle partite io peschi 10 terre…3 votes -
life gain
I play hope in brawl estheim, hope has a life tracker when on the battlefield but recently the traker is stuck at one no matter how much life is gained, it is also at 1 if no life is gained during that turn. The effect still works and mills the correct amount cards.
- play hope on first with no life that turn or check the card in the commander spot, all will show 1 if no life has been gained
- playing on pc
- just a visual indicator of how much life was gain always shows 1
- the indicator will increase…
3 votes -
Fae Flight didn't block opponent's spell on their creature
I cast Fae Flight onto my opponent's creature, in response to them casting Nibelheim Aflame onto said creature. Instead of blocking opponent's spell from being able to target their creature (as I believe the Hexproof component of the spell should have worked), opponent's spell was able to target their creature and it resolved.
3 votes -
Dreadmaw
The red instant spell “Dreadmaw’s Ire” is unable to work as an instant spell normally. For example, I am unable to cast it during my main phase even if I have the available mana and a valid target creature in play.
3 votes -
Freeze and crash of the general client user interface drafting on MAC
On April 10th, I was playing draft and the game starts to freeze and run very slow, finally the game kicked me of and make me loose my 3rd match finishing the draft, I certainly have good options to keep winning. My internet connections worked great all the time.
I'm running a mac running sequoia with 40gb of ram.
3 votes -
Continue stuck at 3 lands
More than 10 matches in quick draft with deck 15-16 lands and keeping 3 lands at opening hand or 2, never reach the 4th land in 5-9 turns and this keeps happening again and again, i'm not a pro but i've been playing 20 years and i know how to build 40cards decks. I know i'm working a properly mana curve for my decks and is the same i play in my local stores and i go 3-0 in draft all the time. If I cant have a properly magic experience then why bothering playing here.
1 vote -
Purchase gems
It is impossible to purchase gems. Neither Paypal nor credit card works. After a short wait, it asks for the data again, or it just shows an hourglass. Sometimes Paypal also says that the password is incorrect, but this is not true.
Please fix this. I want to purchase gems3 votes -
Fix the shuffler
The deck shuffler still needs work. It isn't random. The odds of this deal are astronomical. This is not a rare occurrence and it causes many Resignation games very early. It's frustrating and should be a simple fix. Just use random, then run it through a "does this make sense filter. "
3 votes -
Portent of Calamity
Since the last update Portent of Calamity no longer works. Now the omniscience in play a choice used to come up for cast for free or pay mana to cast. Now omni defaults to cast Portent of Calamity for no cost. This makes the card go right to the graveyard without doing anything.
3 votes
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