MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
10076 results found
-
Ooops something went wrong while updating
What the title says. I can't launch the game because it started updating. Then gave that error. Now gives that error every time I try to launch.
26 votes -
color challenge
the fire character for the black color challenge stops working at some random point in the match and it only works again when you forfeit
12 votes -
resize window
I'd like to be able to freely resize game window.
Current choice of resolutions makes the window either too small or hides parts of interface behind Windows' taskbar.10 votes -
daily quest
the daily quest is not completing. i just casted my 30th black spell and it doesnt complete. please fix.
154 votes -
Game Froze
Game froze. Timer not working. Only way to get out of it is to concede game. Not fair I was ahead.
46 votes -
Ladder Issues
Standard event is not making progress in ladder after i win a match
6 votes -
Losing connection to server
I am having regular issues with the game freezing, and connection being lost to the server.
Sometimes the connection is regained and the game continues, other times the game recognises that connection has been lost and disconnects me from the game (can be real great when I'm losing, but real frustrating when I'm winning), other times the game stays frozen, and I often have to restart arena and lose the game.
I've tried troubleshooting the network on my end, and there don't seem to be any issues. I have a strong connection with good speeds.
43 votes -
Problema durante la partida...
Súbitamente durante la partida, no logré pasar de turno y la partida se congeló...
5 votes -
20 gem "rare" cards don't actually give gems.
Opened 3 packs and got 2 "20 gem" cards, but didn't get any gems.
5 votes -
direct challenge
cant direct challenge. We both entered each others details and set game up the same way. (best of one and coin flip) still would not connect.
-
IMG_4916.png 2781 KB -
IMG_4917.png 1881 KB -
image.png 904 KB -
MTGA Netzwerkfehler.JPG 132 KB -
Screenshot_20230410_100556_com.wizards.mtga.jpg 542 KB -
Screenshot_20230410_100611_com.wizards.mtga.jpg 440 KB -
607535A8-2155-49EA-84C7-9FE7C79F410B.png 2848 KB -
BEACA1BE-3FBD-4CC4-BD57-E28A0BC14DF5.png 2848 KB -
607535A8-2155-49EA-84C7-9FE7C79F410B.png 2848 KB -
BEACA1BE-3FBD-4CC4-BD57-E28A0BC14DF5.png 2848 KB
314 votes -
-
game crashes
The game crahes very often in every mode. I cant rejoin till the game is over. It always crashes again.
21 votes -
Failure to time time out
game is failing to time out opponent
53 votes -
Rank
twice in standard ranked he didn't give me the point to advance to platinum rank! (
50 votes -
Low graphical performance play mode
Hi there,
it would be amazing if there was an "low graphical performance" play mode, were the graphics would go e.g. 2D. This might safe battery on a notebook and the game might run smoother in some battle which went "wilder".
its just anying to loose because your opponent created a several hundreds of token at once and your computre couldn t handle it. and then you lose because of timeout...
sincerly
6 votes -
daily quest timer reset but no new quest
My daily quest are not showing up when my timer hits 0 and then the timer starts over and there are still no quest available. Also it says I can have 3 daily quest active at once but I only get 1. Closed the game and restarted it thinking that might update my quests but they still were not there.
74 votes -
Sudden defeat
I was playing THEROS Beyond Death Ranked Draft and both players had enough life, but when I clicked "My Turn", the Defeat message suddenly appeared. Since it was the third defeat in the draft, my draft ended there.
Can I get the gem back?65 votes -
Keeps crashing
Game keeps crashing and I can't even make a log.
40 votes -
Game just skipped through my turn
The game just skipped through my turn, i had a mountain and dropped a forest, went to drag the wolfwillow to play and it just skips through the rest of my turn
50 votes -
The system auto-passed my turn
After using "light up the stage" and with one mana open, the game passed my turn when I had a spell available to play. This error caused me to lose the match. "Light up the stage" hit "wizards lightning" and "skewer the critics." My one land was "ramunap ruins" and I had a wizard, "ghitu lavarunner," on the battlefield. I should have been able to cast "wizards lightning."
5 votes -
Game defeat without a reason
My Premier Draft game ended with defeat randomly at the start of my turn, 15 turns in to a game. No explanation was given, and there was no reason for the defeat. What gives?
28 votes
- Don't see your idea?