92 results found

1. Bug login

   Bug Description:

   I am constantly getting the error “Error updating data. Please check your connection and try again.” when trying to log in on PC.

   This issue happens every time I open the game on my computer. I have already tried the following steps:

   Restarted the game

   Updated the app

   Uninstalled and reinstalled the game

   None of these actions solved the problem. My internet connection is working normally.
   Important: I can log in and play normally on mobile (phone) using the same account and the same internet connection. The issue only happens on PC.

   Because of this error, I am unable to access or update the game on PC.

   Bug Description:

   I am constantly getting the error “Error updating data. Please check your connection and try again.” when trying to log in on PC.

   This issue happens every time I open the game on my computer. I have already tried the following steps:

   Restarted the game

   Updated the app

   Uninstalled and reinstalled the game

   None of these actions solved the problem. My internet connection is working normally.
   Important: I can log in and play normally on mobile (phone) using the same account and the same internet connection. The issue only happens on PC.

   Because of this error, I am… more

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2. Patrician not triggering

   In the past I've noticed the Indulging Patrician's check/trigger was automatically occurring before the lifegain trigger for Cosmos Elixir. I learned about turning off AutoOrdering for triggers in the Settings, which I did, hoping to take advantage of this synergy, finally. Now, the Patrician doesn't trigger AT ALL. I did this several times to be sure. I gain life during the turn from the Patrician's attack. Game moves to End of Turn, and now the Elixir AUTOMATICALLY triggers first, but it doesn't prompt me to choose, which it should. Then I see the “3” flash by on the Patrician as the turn ends, acknowledging that I did, in fact, gain 3 life on the turn. But the drain effect DOESN'T HAPPEN. Something here is broken. Please fix or explain it to me? Thanks very much!

   In the past I've noticed the Indulging Patrician's check/trigger was automatically occurring before the lifegain trigger for Cosmos Elixir. I learned about turning off AutoOrdering for triggers in the Settings, which I did, hoping to take advantage of this synergy, finally. Now, the Patrician doesn't trigger AT ALL. I did this several times to be sure. I gain life during the turn from the Patrician's attack. Game moves to End of Turn, and now the Elixir AUTOMATICALLY triggers first, but it doesn't prompt me to choose, which it should. Then I see the “3” flash by on the Patrician… more

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3. Complete crash of everything

   Hi guys,

   I don't know wgat happened, but after the previous update the game became almost unplayable. Till then I played in my Android phone exclusively. You can check my account, I am a serious player and I am spending some real money on this game. First of all - there ks no card mechanics description. I play magic for 20 years, but I don't know all the mechanics, specially new ones. So I lost a game due to playing evoke cost instead of normal one. But then came a new update today. And I am entering my draft, but the game froze completely and I couldn't finish my draft, so I lost again. All of these are events out of my control, so, pls be so kind and get me 2 QD tickets, or some gems back. Funny thing is that this is one of the best editions of MTG in a while and O would really like to play it...

   Hi guys,

   I don't know wgat happened, but after the previous update the game became almost unplayable. Till then I played in my Android phone exclusively. You can check my account, I am a serious player and I am spending some real money on this game. First of all - there ks no card mechanics description. I play magic for 20 years, but I don't know all the mechanics, specially new ones. So I lost a game due to playing evoke cost instead of normal one. But then came a new update today. And I am entering my draft, but… more

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4. "Pinnacle Starcage" and "Three Steps ahead" one of them will need a ban from standart.

   Due Blue having way copy the item in several ways, it goes too powerful causing opponent owning spell to basically nullify table. Sofar only white has some artifact removal, and for green its only 1 spell thru current standart to remove artifacts, which leaves green absolutely vulnerable in BO1, for BO3 you could (if owning side board Decite) - but anything else there is none to withstand this deck.
   Giving a card powers like this brings card to "favored" and overpowered state, using then "Simulacrum Synthesizer" - for ALL COPIED Pinnacle Starcage's , person will have nice 10/10 or more tokens. while other opponents have to face empty table.

   As Pinnacle Starcage is too powerful in conjunction with blue , lets name it is affinity to blue "copy spells" it should get either nerf in wording, not to have more than 4 copies of one spell on battlefield or banished from Standart format.
   Check up "artifact copy" and how many u can munster up...

   it is irritatin how slow is reaction to this kind of combos to be "removed" , it took whole year to decide for ViV's decks roam free and cause frustration, same now with Pinnacle Starchage, Simulacrum Synthesizer and OP-d spell Three sterps Ahead

   Due Blue having way copy the item in several ways, it goes too powerful causing opponent owning spell to basically nullify table. Sofar only white has some artifact removal, and for green its only 1 spell thru current standart to remove artifacts, which leaves green absolutely vulnerable in BO1, for BO3 you could (if owning side board Decite) - but anything else there is none to withstand this deck.
   Giving a card powers like this brings card to "favored" and overpowered state, using then "Simulacrum Synthesizer" - for ALL COPIED Pinnacle Starcage's , person will have nice 10/10 or more… more

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   0 comments  ·  Deck Building / Collection  ·  Edit…  ·  Delete…  ·  Admin →
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5. TP-Link disconnects when I open the client

   Hello Support Team,

   Occasionally, when I launch the game, it gets stuck before the splash screen appears. At that exact moment, my TP-Link Mesh node (my desktop PC is connected to it via Ethernet) turns red, indicating a total loss of internet connectivity (I literally my network crash). As soon as I close the game, the mesh node immediately returns to green and the connection is fully restored. No reboot or manual action is needed.

   This makes the game completely impossible to start when the issue occurs.

   I checked the logs from the moment this happens, and they consistently show repeated network errors during startup:

   -NameResolutionFailure when trying to send HTTP requests (DNS resolution fails)
   -Multiple "The operation has timed out errors"
   -Failed to receive data responses
   -Requests being canceled after repeated retries (TaskCanceledException)
   -Errors happen during startup/login-related calls (fast login, Doorbell/BIKE messages, Backtrace reporting)

   This suggests that during startup the client tries to reach backend, login, or telemetry endpoints, but DNS resolution or connectivity fails. The client then retries several requests until they time out or get canceled.

   What’s unusual is that these errors happen at the same time my mesh node loses connectivity (red light). Once I close the game, the network immediately recovers. This makes it look like the startup network traffic pattern is somehow triggering a failure in my router/mesh (DNS, firewall, NAT table, or similar), rather than a simple temporary disconnect.

   My setup

   -Desktop PC connected via Ethernet
   -TP-Link Mesh system (PC connected to a mesh node, not directly to the main router)
   -Issue happens before the splash screen
   -Network drops only while the game is running
   -Connection restores instantly after closing the game

   I can provide full logs, network captures, router model, or run any tests you recommend if that helps identify the cause. Please let me know if there are specific domains, ports, or endpoints that should be allowlisted, or if there’s any known issue related to startup networking.

   Thank you for your time and help.

   Hello Support Team,

   Occasionally, when I launch the game, it gets stuck before the splash screen appears. At that exact moment, my TP-Link Mesh node (my desktop PC is connected to it via Ethernet) turns red, indicating a total loss of internet connectivity (I literally my network crash). As soon as I close the game, the mesh node immediately returns to green and the connection is fully restored. No reboot or manual action is needed.

   This makes the game completely impossible to start when the issue occurs.

   I checked the logs from the moment this happens, and they consistently show… more

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6. This product is so utterly bronken it is shocking:

   1. fix the ridiculously poor performance/ui behaviour: 4.3GHz 64GB DDR4 4GB GFX - it's like wading through treacle.
   2. if you're unsure - the animations suck, they take up endless time when trying to build or explore a deck - each click or action takes 30-40s due to ******* animations. people wanna go add, add, remove, scroll, add, remove, scroll - 10secs to do 7 actions for example, quick clicks n moves n selects. bish bash bosh. not ******* 40mins to change 5 cards n build one in a ******* deck.

   my coputer is running full fans overhot and getting slow when it's a ****** 2d card game selection screen. ********.

   1. if a card's already I n deck - how about a ******* hint! i'm clicking like a morn wondering why nothing' happening - ******* tell me!

   2. don't make it so button for craft is smack bang where the screen loads after the natural ******* point to screen to click to click through from selecting a card already one of - that's frankly a ******* criminal scam trick to make people craft a second one of summin they have just to rinse them of things paid for or hard won and waste em crafting more they didn't wanna craft. get ******.

   3. maybe on those ********* picture cards with no rarity symbol a clue of rarity somewhere on screen so I don't have to fake craft one to get the screen up to see rarity only to see I can't afford. what a ******* waste of extra efforts, clicks, screen loads, quit back to previous screen etc. etc and risk of accidental crafting if did have wildcards - just to check rarity.

   4. srsly couldn't come up with a way to display entire ********* deck on one single screen as a pure test list? how the **** can I not manage a quick scrnsht or at a glance when I wanna see whole thing without scrolling or clicking expanders etc. etc.

   5. furthermore - supposedly an export deck option somewhere? 3 ******* days still not found it - maybe don't hide it quite so ******* well if to exists cos jesus ******* christ - ui design basics; intuitive-quick-simple

   6. I see, well 3 days no find - I tat intuitive?

   7. quick - it's clearly not a big fat button or menu item so how long does it take to access>

   8. not ******* simple, no - screen so cluttered even I in days use I haven't a clue where **** is what' there or any hope of spotting a thing amongst the mess

   9. thought of a jump to page x. AND JUMP TO END? like c'mon my mousewheel is gonna get loos n wear out form you ridiculously thoughtless card explorer

   10. maybe put some ******* time into your card search/naming records etc. - so many ******* times I search to no result cos cr dis called something different on title of card to abbreviated title visible in decklist etc. - srly -AT LEAST MAKE IT ALL MEATCH UP. I am not wotc ******* card nerd - I don't know the entire catalogue by heart in all variations and sub-names. here' s a genius idea - get a real dev who can do basic ******* regex and try a search that can handle name variations and missing apostrophes or common typos or alternate spellings etc. - it's really something a ******* highschool pc ;learner could code and it would be kind!

   11. repeat ui ******* response I worse than wading through treacle - I wanna click and it happens - the slowness and sluggishness is beyond painful - its 2d ******* pics and words. are you cheap, lazy or stupid? fix it. it is bot hard, there's no ******* excuse at all.
       ~

   12. in game - maybe a slightest tiniest ******* bit of help - we haven't all been playing 30yrs and know every mechanic and game rule and order of play etc. - why is it just doing nothing? why is there just a ******* cancel button and nothing else? why I the ******* timer burning down and terrifying me at loss of turn but there's no hint what I should be doing? why wont let me do something it just allowed me to select - if I can't afford to do that option why tf did it let me select it then sit there blankly with a 'oh, you can't afford it - well I guess i'll let you figure that out tho you cant see or check colour of mana cos i'm blocking it wit overlay?
       it's a continuous blank unhelpful baffling and soul destroying when timer end s losing turns/chance for counterspell/use abilities etc. and you give I help, no clue, no hint, no info - and yet allow actions that are illegal or unaffordable or impossible to be selected and expect us magically know why the thig you let us select then wont work. frankly, ******** for leaving me playing gam after gam only to lose because I had no clue what was going on, ran out of time trying to figure out why I couldn't do what it let me select or wandering why the other guy was just sitting there when it was waiting for me. how hard is a few ******* text items on screen? this aint ******* raytraced 3d moving fps - its 2d cards. SORT IT THE **** OUT - SPOEND SOME ******* DEVELOPMENT NMOENTY YOU STINGY *****.

   13. final word: every single last one of these issue screams 'if we spent an extra decent devs worth of time on putting the effort I t think, test, make usable and perfect - it wouldn't have a single one of these issues. STOP BEING SO ******* GREEDY TI RINSE PEOLE FOR PROFIT RPONTING MY LITTLE PONT CARD SETS AND SPEND A TINY BIT MAKING IT BETTER.

   NOT ASKING FOR COD OR CYBERPUNK - JUST A FUNCTIONING ******* 2D CARD GAM WITH SIMPLE OBVIOUS NECESSITIES.

   ever heard of:
   - playtesting?
   - audience/customer feedback?
   - testing on a range of real world computer environments to see how performance is?
   - asking wtf is wrong from a RANGE of people - new as well as experienced or in house
   - don't just look at it yourselves and go 'works' or 'yup I got it' - remember, you're building for the lowest common knowledge base player, not you experienced wotc staff - do you really not know to ******* design something thinking form pint of view of a user who has never seen or played not from your own ******* pov. legitimately embarrassing. amateur.
   - don't assume. people won t fit assumptions. give info. always. is it that hard, do I really need to tell you? ok, so some people know and yes games require learning, but ******* over new people or making the learning curve steeper than necessary for what? you suck.
   - this is depressing and like teaching a first yr design student who isn't even good or trying - I;m ****** if I;m carrying o because you clearly neither care to try basic ui design effort or to pen even a ******* cent of your precious ******* profits.

   ******** YOU LAZY CHEAP *****.

   MY FAVOURITE GAME HAS BECOME SIMPLY 'I HATE WOTC THEY RELLY REALLY FUKING SUCC SPO HARD THEY BLOW.'

   end.

   p.s. just had one vain attempt t play another game - also notice: average success in selecting/clicking on cards to ctivate etc./drag - 20-30 clicks. WEIRD IDEA - perhaps make the area that repsonds to clicks bigger than 1px dead center card - seems reasnable even to make entire card sensitive to clicks. it shouldnt be a fight that makes playing a chore requireing physical exertion simply to actually get the game to respond to attempts to selct or move a card etc. - i can think of no reasonable reason why the ui shoudlnt be an eay, pleaant interaction where the mouse poitner can simply be hovered anywhere over a card and it repsonds to a click. i even missed a few turns due to timer burn outt because i ahd such a hard time getting it to recognise my attempts to clcikk a card as a block target or target for counters i lost a game where i was using an eldrazi deck with msotly blue counters a the filler colour cards 50-0. i used ot enjoy playing mtg with cards. this ui is painful and unpleasatn ot the point i'm legitimately considering never ever going near arena again and trying to get all moneys spent refunded.

   my anger is only equalled by the sheer astonishment at the failiure. i mean can;t even get a 2d card game right? wotc cant make a video game verison of mtg? seriously. i find it hard to believe you really tried. smell sso stingly of we took hasbros cahs and just want to suckle on the teat without wasting money on the dedicated fans and paying customers. it's just a crying shame.

   1. fix the ridiculously poor performance/ui behaviour: 4.3GHz 64GB DDR4 4GB GFX - it's like wading through treacle.
   2. if you're unsure - the animations suck, they take up endless time when trying to build or explore a deck - each click or action takes 30-40s due to ******* animations. people wanna go add, add, remove, scroll, add, remove, scroll - 10secs to do 7 actions for example, quick clicks n moves n selects. bish bash bosh. not ******* 40mins to change 5 cards n build one in a ******* deck.

   my coputer is running full fans overhot and getting slow when… more

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7. Leyline of hope - Creature Death should happen but leyline triggers at same time as damage

   1️⃣ Combat Damage Happens Simultaneously
   When combat damage is dealt:

   The lifelink creature deals damage.
   It receives damage at the same time.
   If it takes lethal damage (damage ≥ its toughness), it now has lethal damage marked on it.

   2️⃣ Lifelink Gains Life Immediately
   Lifelink doesn’t use the stack.
   You gain the life at the same time the damage is dealt.

   So yes — you gain life right away.

   3️⃣ State-Based Actions Are Checked
   After damage is dealt and lifelink life is gained, the game checks state-based actions.

   At this point:

   If the creature has lethal damage marked on it
   And nothing is preventing it from dying
   → It is destroyed.
   Your life total going up (even from lifelink triggering something like Leyline of Hope) does not remove the lethal damage already marked on the creature.

   4️⃣ About Leyline of Hope
   Leyline of Hope triggers when you gain life. That trigger:

   Goes on the stack after damage is dealt.
   It does not resolve before state-based actions are checked.
   So even if Leyline of Hope would later put counters on the creature or otherwise help it, the creature will already be dead before that happens.

   Lifelink gaining you life doesn’t save the creature from lethal damage, and Leyline of Hope’s trigger resolves too late to prevent it.

   1️⃣ Combat Damage Happens Simultaneously
   When combat damage is dealt:

   The lifelink creature deals damage.
   It receives damage at the same time.
   If it takes lethal damage (damage ≥ its toughness), it now has lethal damage marked on it.

   2️⃣ Lifelink Gains Life Immediately
   Lifelink doesn’t use the stack.
   You gain the life at the same time the damage is dealt.

   So yes — you gain life right away.

   3️⃣ State-Based Actions Are Checked
   After damage is dealt and lifelink life is gained, the game checks state-based actions.

   At this point:

   If the creature has lethal damage marked on it… more

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8. Evoke action and Springleaf Drum

   Hi, there is a problem when I use Evoke (also I saw content creators with the same issue) and I try to use the artifact Springleaf Drum to use the creature (Emptiness - Elemental from Lorwyn) but the game do not let me activate artifact habillity in the stack.

   Please try to check it, it works when I can play an instant for example, but if I try to generate mana to use after the Evoke action, it's not allowed to do it.

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9. Unexpected loss when doing thassa's oracle - tainted pact combo

   played Thassa's Oracle in my fourth game of the brawl metagame challenge. In response to the trigger I played Tainted Pact. Since I had 60+ cards remaining in my deck, I let the rope die and it automatically declines every card and sends my deck to zero. Opponent had only red mana and no counterspells in their hand (I checked with duress). Suddenly, in process of declining cards, the game said I lost. I don't know what happened but I surely think I should've won the game.

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10. MTG: Arena Play Button have a black scratch across it

    My PLAY button is different than anyone else's. It has a black scratch across it. It's been there for a long time, through tons of updates to the client. It is only present on MTGA, it does not exist outside the program (eg. its not my monitor and cannot be seen outside mtga) it only shows on the lobby PLay Button. It does not appear on the button in any other screen of the client, just the lobby. My friends don't have this scratch on their play button and neither do any of the MTGA streamers on Twitch, I have checked theirs.

    My PLAY button is different than anyone else's. It has a black scratch across it. It's been there for a long time, through tons of updates to the client. It is only present on MTGA, it does not exist outside the program (eg. its not my monitor and cannot be seen outside mtga) it only shows on the lobby PLay Button. It does not appear on the button in any other screen of the client, just the lobby. My friends don't have this scratch on their play button and neither do any of the MTGA streamers on Twitch, I have… more

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11. Purchased pack not giving all cards

    Hi I have been trying to get this resolved for a few weeks now and then got a reply to add here:
    With the new TMNT release I purchased on 2 occasions a Mythic pack using coins earned and in the one case received "Donnie's Bo" and on the other occasion " Ralph's Jitte" both were borderless and looked amazing. I then contacted support to try and find out why they are not in my deck when I searched for it, I did try the Collected / Not Collected the different game formats everything but it is still no where to be found. I then did download the log files to share with the team, I also tried repairing game files but nothing worked. The last email from support suggested I try this avenue so here we go. I am playing on Steam via PC. You can check Incident 5031563 and the first time I raised this was March 6th for Donnie's Bo and then again on March 8th for Ralph's Jitte.

    My worry is this might have happened in the past And I did not notice since I generally play with only 2 colors so please can you check or do an audit on all cards I purchased/received if they are in fact available to me thanks.

    Hi I have been trying to get this resolved for a few weeks now and then got a reply to add here:
    With the new TMNT release I purchased on 2 occasions a Mythic pack using coins earned and in the one case received "Donnie's Bo" and on the other occasion " Ralph's Jitte" both were borderless and looked amazing. I then contacted support to try and find out why they are not in my deck when I searched for it, I did try the Collected / Not Collected the different game formats everything but it is still no where… more

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12. “Missing” daily challenge

    Hello, I would like to request information regarding the daily refresh of the three “daily challenges.” For the past few days I have noticed that one daily challenge is marked as completed at a time when I was not playing.

    Since I use only one device and I have not received any login emails from other devices, I would like to ask you to check my account regarding the completion of the daily challenges.

    As they were not completed from my device, I assume that either there is a bug or they were completed from other devices that do not belong to me or are not authorized by me.

    If this is an account bug, please fix it. If, on the other hand, you detect logins from devices other than an iPad (iOS), I ask you to block the access, as they are not devices authorized by me or that belong to me. I have not granted or shared my login credentials with third parties, so I would like you to take action to prevent my account from being used improperly on other devices.

    Additional details:
    – the challenge that is marked as completed is always the first one at the bottom left, as shown in the screenshot I am attaching.
    – the completion time is around 6:00 a.m. (Italy).

    I hope the issue will be resolved. Thank you in advance for your attention and for your prompt action. Good work to the whole team. See you soon!

    Federico

    Hello, I would like to request information regarding the daily refresh of the three “daily challenges.” For the past few days I have noticed that one daily challenge is marked as completed at a time when I was not playing.

    Since I use only one device and I have not received any login emails from other devices, I would like to ask you to check my account regarding the completion of the daily challenges.

    As they were not completed from my device, I assume that either there is a bug or they were completed from other devices that do not… more

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