MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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114 results found
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Game crashes in the middle of the match, also even in the lobby the game sometimes erase all my possessing cards
Game crashes in the middle of the match, also even in the lobby the game sometimes erase all my possessing cards
1 vote -
My game crashed and took a long while for arena to find the match
Was in a secrets of strixhaven quick draft when my game crashed, after this I immediately attempted to rejoin the game yet it held me on the joining screen for long enough for my opponent to get 2 turns ahead of me, and by that time I was screwed and ended up losing the game because of my disadvantage.
1 vote -
Error with pick two draft
I entered a pick two draft and my client crashed , when I eventually reconnected it had auto picked my deck , when I eventually got into a game the display was all messed up
3 votes -
Keeps crashing. After new update.
During game play , when casting an instant or sorcery spell. Games shuts down.
1 vote -
The game crashes when a player uses Unholy Annex/Ritual Chamber. There might be the same problem with enchantments of this type in Duskmourn
Hello, the game crashes when a player uses Unholy Annex/Ritual Chamber.
There might be the same problem with enchantments of this type in DuskMourn. Thx.1 vote -
Oko, The Ring Leader
Playing a brawl match against someone using Oko, the Ring Leader as their commander. The issue arose whenever he started using the ability: -5, For each other nonland permanent you control, create a token that's a copy of that permanent. That's fine, whatever. However, they also had cards that gave them extra turns. During each of these (in total five turns), they kept using the ability mentioned above. Now, my hardware far exceeds the recommended specs for MTG Arena, but when you double all nonland permanents over and over, the game lags. So much so that I had to end…
1 vote -
Game seizing at matching, stops loading after a few seconds, crashes ehich results in a loss.
Frequently, since TMT launched, I have been loading into Standard BO1 ranked, and while loading the game seizes. The icon continues to spin, but eventually it seems to time out and I have to restart the game. This results in a ranked loss each time.
2 votes -
"Waiting for server" in the middle of draft
I was in the middle of a powered cube draft, at the end of pack 2, when my game suddenly wouldn't let me draft my pick and crashed abruptly, showing the "waiting for server" screen until I rebooted to find that almost all of the rest of my picks had been auto-selected by the client, destroying my draft.
I would appreciate a refund of my gems because I was unable to complete the experience I paid for.
Thank you.
3 votes -
Game crashing/freezing on more demanding actions
I am repeatedly running into optimalization issues while playing on iPhone. I run a stupid commander deck, Tatyova landfall, that has few wincons in going infinite. Some actions that triggure a large events (not large stacks, but one action trigguring on a larger scale) the game can’t handle it and after a short freeze, ends the game prematurely as a draw with an error message.
Two situations where this happens.
- I build my board to go gather large amount of resources (treasures or direct mana) A) I play Mathemagixs, where X is larger than 8 (i try to make my…
1 vote -
Restarting client during sideboarding fails to enter sideboarding screen
During a sideboardable (Bo3) game, my Arena client crashed. I Alt-F4'ed (Windows) to exit the game, then reopened Arena. It loaded, but got stuck at the Duel Scene: it registered as waiting for my opponent to join the game for two minutes. When I finally timed out of sideboarding, the game began with my unsideboarded deck.
If the client opens and there's an active match in which I haven't submitted my deck during sideboarding, it shouldn't wait for the opponent. Instead, it should just go straight to sideboarding.
3 votes -
Doll
When attempting to play doll maker’s shop the game crashes. iOS. Tried twice during one turn, the round timed out. Tried again after on the next turn and crashed again. Did not get to choose between either side of the card. Loading screen looked off as well
2 votes -
Once again, the software keeps crashing -- over 9 times today. I am fed up of seeing the Lost Connection screen, frankly!
Here's a new idea, why not try and fix the constant crashes and lag issues...? I am fed up seeing this screen, frankly, and no other game I have has had so many problems. Please can you sort this code out, because the game is rapidly becoming unplayable for anything more than 20 minutes at a time... I've had this occur at least 9 or 10 times today, alone, and it's an instant downer.
Every time I opt to Check Status, it says there's no incidents or issues, and yet it happens on a daily basis. I have re-installed,…1 vote -
Boomerang
Resolving boomerang basics crashes the app on my pixel tablet
1 vote -
Tokens not generating
Max Tokens reached, no new tokens being generated.
Was playing a Simulacrum Synthesizer deck against a discard deck with no wincon. Opponent cleared my deck of useful cards, but left some wincons for me. However, after repeatedly copying Worldwalker Helm and generating map tokens, the game seemed to max out the number of tokens at around 230 tokens.
This is probably to prevent the game from crashing.
However, multiple times when I got my wincon and had opportunities to create artifact creature tokens or copies of Perilous Snare, etc. the tokens would not generate. Frustrating because I actually would…
2 votes -
sazacap's brew
when I cast this card in combat, the game immediately crashes. when I reload, it crashes again immediately once the game loads. once the game has gone past the combat step, I am able to load the game.
it happened THREE TIMES costing my games in my league. I would like compensation please
1 vote -
Rewrite history
When you place the fourth counter on Rewrite History after drawing and discarding, the game crashes. After you reconnect it lets you select the two spells from the graveyard. I played through a draft and resolved the fourth trigger three times in the draft and it crashed my client each time.
I'm running it off of a laptop with Windows 11 Home. Thank you!1 vote -
Ban Doubling Season until you get multiplayer brawl
Doubling Season clearly causes many game crashes and lots of oppressive matches. It needs to be banned until you have more than 1 v 1.
1 vote -
Hofri Ghostforge + token doubler
Whenever the token created by Hofri Ghostforge (STX 192) would be doubled, such as with Anointed Procession, the game server crashes. Play cannot proceed, nor can players concede, though the client is still fully interactive.
1 vote -
Game breaking bug during ranked matches
While playing ranked games, if I am about to win, the server suddenly crashes. I try to reconnect, but then the timer runs down and never runs out. The only way out is to exit the game completely, because even attempting to concede the game does not end it.
1 vote -
bug
During a draft I go to pick a card as time runs out. I have it selected but if time runs out while I am dragging it then there are two of the card in my deck and the client crashes. Then I have to wait for the server and I miss several picks.
1 vote
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