MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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539 results found
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Game crash
Platform Android
Game crashes on loading
Game crashes during gameplay for various reasons
Losing games/gems/gold from thisPlease reimburse my account. Not like it costs wotc anything
1 vote -
Generating Too many Scute Swarm at Once Causes Game Crash & Match Loss
When using a Scute Swarm with a Mass Land-Recursion such as Splendid Reclamation, it causes the game to crash, leading to a match loss.
1 vote -
*** - Unable to Login - Timeout and Attach Failed to Drop Other Attach - ***
Before I uninstalling MtG: Arena, I couldn't open Shop or Mastery due to "Crashing with a Unity Window (red exclamation point)". I uninstall MtG: Arena and re-installing it back. Now, I can't login with either timeout or "Failed to Drop Other Attach" error. What to do?
14 votes -
Crash while using Fabled passage
I am playing on Android 14 on a Fairphone 5. The game keeps crashing when I play the Standard Mono G Landfall deck while I am searching with Fabled Passage for a land. Restarting my phone did not help and I can reproduce at every time.
5 votes -
Game crash when connecting to opponent
When connecting to opponent, the game sometimes crashes and when it happens you would think to just to reopen the game and reconnect to the match (encountered in ranked/historic brawl/unranked queue) but it just keeps crashing upon trying to connect and will only be able to get back into the client when the match is over.
Have heard from reddit that the only solution is to login to the same account through another device but could not try due to my phone being unsupported.
Please fix this it is very annoying and really spoils the fun.
6 votes -
Crash with New Update
Just downloaded new update. The game crashed at the beginning of the match. I was able to rejoin then it crashed again. I rejoined, it crashed, and then I couldn't rejoin the match without it crashing. Happened as soon as I attacked with Ragavan, same card crashed the game twice, the second time was spontaneous though. Dang, I was gonna win too lol. But yeah, please fix, want to get back to playing.
Also, I troubleshooted, force stopped and cleared cache, android can do that quickly. Was still crashing, and the error is new,…
2 votes -
Crash issue
(Playing on iPhone)
When starting a match for pioneer format (after matching with an opponent) the game freezes before showing opponent then crashes.
After closing the app and opening it again it tries to reconnect to match then crashes again at the same time (when connection to opponent is completed)
This makes this game unable to play and definitely needs fixed1 vote -
Lilah Crash
Whenever I get a trigger off of Lilah, my entire game crashes on the Android version and kicks me out the app. I haven't been able to play my Prowess deck since the update :(
1 vote -
Arena crash
Whenever I activate ugins binding from graveyard the game completely crashes and I am sent to my phone home screen. I have played on the same device for over a year. With no issues and this is happening in the same ranked historic deck that I have been running with no issues. It only crashes ugins binding triggers from the graveyard and it has happened multiple times now
1 vote -
Crash and match loss
It happened to me many times in the last weeks, that the game crashes as soon as an opponent is found and the match is ready to be played. Then, if I try and open the game to reconnect, I find a bugged loading frame as in the attached screenshot, and when I finally manage to get back into the game, the match I was about to play is considered as a loss.
This happened to me with premier draft, ranked and standard event matches.3 votes -
Chulane mobile crash android
The game crashes whenever Chulane, Teller of Tales enters when I play on mobile! Can't take screenshots because the game immediately crashes when I play Chulane and won't reopen until, I assume, the game times out
2 votes -
Crash when joining match
Game crashing when attempting to join some games. See images attached. When attempting to join some games there seems to be either some coding bug or possibly someone hacking to get a Disqualified win. The images show the loading text all messed up and repeating itself and another language that looks similar to arabic. Can't even submit log because game will not stop crashing until the match that started has timed out. Even attempting to close and clear cache does not remedy the issue of it crashing. Anyone else having this issue?
2 votes -
Game crash during match
Game is crashing during match and can’t open game until match times out
2 votes -
Game crashes during matches
Since last Thursday (2/1/24), the app will crash during matches. Not all matches, and I can’t tell what the trigger is, but regularly enough that I’m losing matches because of it. Around 25% of matches. After restarting the app and reconnecting to the match, it still continues to crash.
I’m on an iPad 8th generation, model MYLD2LL/A , iOS 16.6.1.
I’ve tried restarting the game completely, turning my iPad completely off then on again, and even deleting and reinstalling the app. But still having the same issue.
9 votes -
Crash
During play, will randomly go to waiting on server. Has actually recovered match twice but usually will just return me to main screen. Using an android.
1 vote -
Crash
Está impossível de jogar. 1 a cada 3 partidas o app SIMPLESMENTE QUEBRA. Quando eu tento voltar para a partida, eu já perdi.
1 vote -
Crash on interaction popup on android after the 22nd july 2025 update.
After yesterday's update the game has become unplayable on my Samsung tab a9+ (which meets the recommended specs). Whenever a popup occurs either for me or an opponent (eg. The gain 2 life effect of an adventurer's inn) the game crashes. It makes the game unplayable on my tablet. The same crash occurs across the formats.
1 vote -
MTG Arena Linux Client
Hello,
I wanted to request / show interest in a Linux client for the game.
The game can run through Wine in Linux though many workarounds, but it would be preferable if the game had an official Linux client (which theoretically shouldn't be too hard, given that it's a Unity game).207 votes -
Verdant dread crash
Verdant Dread (YDKS) crashing the client after third activation of the ability during the game, more specifically after selecting which card to manifest dread. Playing from an android smartphone.
1 vote -
Bug Report: Clicking store, packs, decks, and other things cause program to freeze or crash.
Using PC/Windows 10. When selecting store, packs, or decks, or attempting to play certain games, game either freezes with "waiting for the server" and frozen ring or blank screen, or game crashes.
30 votes
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