MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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196 results found
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Paying Life with Krrik
When attempting to pay life as an alternate cost for spell using “Krrik, Son of Yawgmoth”’s ability, the game will always crash.
Subsequently, when I relaunch the client following the crash, it will try to reconnect me to the game it just crashed out of, at which point the client will then crash again.
I have only ever played on iOS so I don’t know if this issue will happen on any other platform.
This has been happening for a few months now, I try it out every few weeks to see if it’s been fixed.1 vote -
Crashing
Game is crashing after major update. January 21st. Game loads but the moment I go to play it closes out due to a bug.
3 votes -
My game crashes whenever a token dies
Whenever one of my tokens is destroyed, the game immediatly stops responding, and I'm forced to restart arena, making me lose the match.
At first i thought it was a connection issue, but then I noticed that the games run smoothly as long as no tokens are destroyed.
I play on Android, and for some reason the Capture Log button doesn't work as well, so I couldn't get it to compliment the post.16 votes -
Game Crashes
Playing on my iPad Air, running the latest IOS, the app keeps crashing and I need to close it and open again to resume play. Often times I miss whole turns or the opportunity to play cards at a critical moment. This only started to happen with the most recent update to Arena for TMNT.
4 votes -
Match crashes after sacrificing something
I'm unable to play MTG Arena in my Android device because it crashes always when I or my opponent are sacrificing something (Clues, Movilize tokens, Treasures, Evoke, ...). The game freezes and my timer goes on without chance to respond or even surrender the match (the button just disappears after trying to surrender).
5 votes -
1 vote
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MTGA.exe is not responding during Win11 PC PickTwoDraft
During a PickTwoDraft, on PC, Win11, the game crashed multiple times, and after I reopened it, the turn already advanced and I lost the game and ranking. "MTGA.exe is not responding" appeared several times, and "MTGA - Unity 2022.3.62f2_7670c08855a9" appeared once. I don't think I can give the steps to reproduce the bug. Just play until it crashes. Is there any way to determine why it crashed?
I also can't submit this message with the 3.1 MB .log and the 2.8 MB png or 0.3 MB jpg. This page says "Sorry, we couldn't submit your request."
I'll…1 vote -
App crashes on startup (Android)
Steps to reproduce:
- open the appPlatform: Android 16
Expected result: there's a loading screen then the landing page opens
Actual result: after the loading screen displays "Loading initial scene" for a few seconds the app crashes
3 votes -
Games freezing
my matches keep freezing after deciding to keep the hand. Neither me nor my opponent get to play the first move, the timer runs out and then the client freezes or crashes
21 votes -
Mobile crashing
Mobile game crashed mid matches. Wouldn't allow me to select blockers. Losing my draft that I had to pay my gems in is not okay if it isn't my fault.
2 votes -
Bug bug after the update on 02/24/2026
Magic: The Gathering Arena is repeatedly crashing during matches on Android. This started happening after the last update on February 24, 2026. This negatively impacts the player's experience and performance. Please fix the error; as it is, I don't risk playing any events that use gold or gems. Even the standard game has become an unpleasant experience due to the crashes, where in the middle of a match I have to close the app and restart it to try and solve the problem. I've already reinstalled the app and the bug persists. Please fix the problem.
19 votes -
1 vote
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App Crashes after update (Feb17, 2026 Midweek Magic)
When I try to go to Deck, the app crashes.
3 votes -
Crahs during draft deck building
During deck building in powered cube draft (BO1), I´ve encountered a bug / crash.
After building my deck (removing cards down to 40), I press "suggest lands" and then click on the arrow to maximize deck view. This crashes my game (Windows laptop, fine specs). Tested it three times, seems consistent.
1 vote -
memory leak
After entering a draft match after the Lorwyn Eclipsed update my ram fills up and eventually crashes the game, I lost a whole premier draft match that I paid for because of this. After a restart the game runs ok for one match but any subsequent match causes a memory leak and freeze/crash
2026.55.10.11072.1228610
1 vote -
Crashes every game when casting spells
I use an iPad mostly for this game but just for troubleshooting I tried to play on my android galaxy 23 ultra and it wouldn’t even load up. It is just crashing immediately and goes back to my Home Screen where the app icon is. On the iPad I have tried repairing the game files and uninstalling it and clearing the cache but nothing works. As soon as the tmnt arrived I never worked properly. This app became trash. I have been playing since 1994 and I enjoy the game so please help me fix this.
3 votes -
Arena keeps freezing randomly during games
Last week the game update caused my Android Arena to just randomly crash when in menu or game. Now this week I there is another update and now it is playing but when I cracked a map token, or pinnacle starcage, or just randomly, the game freezes and I can't interact with the cards. There are still music and sounds and I can swipe my mouse over the cards and they make a sound but no response. I start to time out and I reload the game which then puts me back in the game I was playing but then…
4 votes -
Continuously crashing
The game keeps crashing and it has been for about 3 days now.. its crashed while I was building decks, playing games, and the crashing even ruined a draft I paid for and made me waste a draft which has left me quite frustrated.
1 vote -
Doppelgang crashed the game again and again
X= 6 having Doubling Season. crashed. simple yet never fixed from ages ago.
2 votes -
Audio starvation freeze on Proton
Platform: Steam (Linux, Ubuntu 24, Proton)
Game version: 2026.57.20.11631
Wwise SDK version: 2023.1.14 Build 8770Summary:
MTGA freezes randomly during matches after 5–10 minutes of gameplay. The game window becomes unresponsive but the desktop remains fully usable. The game process must be killed manually to recover.Steps to reproduce:
1. Launch MTGA via Steam on Linux (tested with Proton Experimental, Proton 9.0-4, and GE-Proton)
2. Enter any match
3. Play for 5–10 minutes
4. Game window freezes — no crash dialog, no error messageTechnical findings:
Proton logs consistently show the following sequence before every freeze:
- "AK Error: Voice…1 vote
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