MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
823 results found
-
Lightwheel enhancements unable to be cast
Unable to cast Lightwheel Enhancements from my graveyard with max speed. Had max speed and was unable to interact with lightwheel Enhancements in my graveyard. Had plenty of available mana. Cost me the game in quick draft. Does not feel good when I am using a premium currency to lose this way.
Opponent cast Trade the Helm on my Swiftwing Assailant that was enchanted by Lightwheel Enhancements. I was able to kill the Swiftwing, possible Arena thought the lightwheel was my opponents even though it was in my graveyard?
7 votes -
Unable to reconnect to game
On mobile I was disconnected and unable to reconnect to my game until the game was closed and I was issued a loss
5 votes -
Trample vs. Creature with "Protection From" a color, Unable to assign post-toughness trample damage
Trample vs. Creature with "Protection From" a color, Unable to assign post-toughness trample damage.
I was just in a game in which my opponent gave one of their creatures proection from blue. All my creatures had trample. When the trample damage "assign damage" popup happened between my 8/8 with trample (that was blue), and their 10/5 (with "protection from") I was unable to only select up to the expected 5 damage that "would be" necessary to kill the 10/5. The interface intstead forced me to assign all 8 damage TO the creature with proection.
I am going off of…
1 vote -
Unable to craft a specific card
I'm unable to craft the card Counterspell
3 votes -
Network error unable to get collection
Unable to log in since a couple of days. Using a MacBook pro and connecting form Australia.
Network error " unable to get collection" and "there was a problem communicating with server"messages popping out.
This started while playing a draft game and could't log in since then.4 votes -
Unable to get Collection
Hi, since April 24th I can't access the Arena server with the following error message: Unable to get collection. On April 23rd you did a server maintenance, apparently with an update to version 2025.47.35. I'm stuck on 2025.47.10 and my Epic Games Launcher (I have a Mac) still doesn't show any available updates. I can assume that this is the problem, but I can't find a solution. For now it's impossible to play.
7 votes -
Unable to sideboard in game 3 on mobile
In a ranked Bo3 match, between games 1 & 2, I was able to access my sideboard and make changes to my deck. In between games 2 & 3 however, when viewing my deck and sideboard, I could not add cards from my sideboard into my deck by tapping them; I was able to remove (or add additional copies) cards from my deck by using the + and - buttons, but could not replace them with cards that were in the sideboard and not the maindeck- obviously though, I could not register fewer cards than legal, so I was unable…
50 votes -
Unable to Login - Server Error
The app loads through “checking for active matches” but eventually times out and displays “Unable to Login” message. This was repeated on a Samsung Galaxy and Google Pixel Pro Fold. Opening the app on an iPad Pro initially displayed “waiting for server” followed by “Error: error updating data,” but after restarting the app displayed “Network Error” and then “Unable to Login” after attempting to reconnect.
I was able to login very briefly circa 8:45am PST and opened the July Renewal Egg to collect the rewards before being logged off.
Issue began circa 9:00am PST on 29 Jul, 2025.
5 votes -
unable to make purchases mac OS
Unable to make purchases on Mac OS running Arena through Epic Games Launcher. Clicking on price to purchase any item results in the client endlessly hanging on the "Connecting to Server" screen - the only way to kill it is to exit the client.
The 1-2 year old reddit suggesting running the client and Epic Games Launcher at the same time as a fix doesn't work.
33 votes -
unable to connect
I was trying to launch MTG Arena after the patch released for the Avatar set, but I am unable to connect with my account.
I repeadtly get the Error code: -12 votes -
"Waiting for server" forever
PC, freshly downloaded, opened my old account, then started to complete the "Color challenge" in order to be allowed to play normally, at the very last challenge (where you play with the White deck against the real person), it suddenly says "Waiting for server" and it keeps showing it forever.
12 votes -
Unable to connect
Since this morning, it is impossible to connect. We have an error during connect to server just before loading the main page. I have tested on different device (pc or mobile) and it is always the same result. The servers looks operational according to the website. So what is happening, and how can i access to the game?
Thx for your respond122 votes -
Unable to interact
Unable to interact or submit a move when resuming the app or reconnecting.
1 vote -
Unable to start a match
Since the update to v 2025.49.20.3076.1156372 on Mac, I am unable to start a match. The system goes through normal "Searching for Opponent" then when it goes to "Start Match", it flickers black then goes back to the Home screen
4 votes -
"Unable to complete draft pick" bug in premier draft
During a premier draft today I experienced a bug. After a pick (some time in the middle of the second pack IIRC) the new selection of cards briefly disappeared and then reappeared. After picking again, I got an error message along the lines of "Unable to complete draft pick" and then the screen went black. I had to restart the MTGA client to continue with the draft and missed a pick or two. I have attached a log file if it's any use.
76 votes -
Quickdraft challenge bug
I played several matches of "Quick Draft Murders at Karlov Manor" and even won a few, but never got the rewards for "Complete three Quick Draft Matches".
5 votes -
Unable to sideboard in historic metagame
Hi,
I lost my historic metagame challenge run because i didn't have access to the spell pierces in my sideboard, as half my sideboard was locked off (b01 style), even though my deck is set as a traditional historic deck and i have 14 cards +jegantha) .........3 votes -
Standard Metagame challenge Event kicked me off after 1 game, isn't it BO3?
I just started the Standard Metagame Challenge and got my loss after only game one! It did't even let me go to sideboarding for game 2!
3 votes -
unable to cast instants leading to game losses
Unable to cast instant cards at several moments during games. This has now happened multiple times and has led to several losses.
7 votes -
One loss in the Brawl Metagame Challenge ?????
In the Brawl Metagame Challenge, you have to pay to enter, but, in this best-of-one format, if you get one loss you are eliminated. It should be two losses at least. I hate to be critical of this company that makes a game i love and am passionate about, but i sincerely hope this was just an oversight. If it wasn't, I hope nobody joined as protest. One loss is ridiculous.
1 vote
- Don't see your idea?