MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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129 results found
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rewards
Rewards and experience not given for appropriate progress and actions. Have played 10 games across the accepted formats and have received no credit for winning or playing lands.
8 votes -
demonic tutor
Hey ! I was wondering.... in historic mode, the Demonic Tutor (sixtrhaven version) is not legal for this format BUT the A22 version is legal... Why ??? It's legit the same card except the set logo. If it's not a bug, how can i get the card ? I can't even find it when i search it to craft it with wildcards... Thanks
1 vote -
The new tutorial is too dense
The new tutorial (including draft and brawl) is super heavy to follow.
I have to play 60 games just to reach simple standard game with my cards.
Imagine new players, they just be overwhelmed and discouraged. Not user friendly and even less gamer-friendly.
Prefere definitvely the old format with mono-color decks intro and connect 7 days to unlock the 15 decks.
1 vote -
Painter's Servant
I would like to report a bug of me being able to craft and use Painter's Servant in Historic BO1. I was not aware the card was banned in the format. I saw a video on YouTube using the card in Timeless and thought I would see if it was available in Historic since I do not like Timeless. The client let me craft x4 of the card and make a deck around it using Grindstone as well. I started in Platinum 1 and made it to Diamond 1. I then shared my deck with Reddit where I was…
3 votes -
Thoughts on Rebalancing Non-Digital Cards in Historic and a Proposal for Restrictions and Controlled Unbans
Thoughts on Rebalancing Non-Digital Cards in Historic and a Proposal for Restrictions and Controlled Unbans
I’d like to share some constructive feedback regarding the current approach to rebalancing cards in Historic, particularly when it comes to non-digital (printed) cards.
I’ve been playing Historic on MTG Arena since its very beginning, and a big part of my enjoyment comes from constant deckbuilding and testing. I like exploring the full card pool while still aiming for competitive, well-tuned decks. From that perspective, I genuinely believe Historic is a great format — but also one that could be even better with a few…
3 votes -
Blightwing Whelp not working correctly.
I am playing Pioneer Format on a new iPad. Tried fixing game files. When my Blightwing Whelp damages the opponent (who has poison counters) I only seek a card the first time. Every subsequent attack the pop up saying seek a card comes up, but I don’t actually get a card. Except the first time I attack with it in a battle. Not sure if it happens in other formats?
1 vote -
Product Suggestion
Can we PLEASE get Aether Vial to be added to the game. Out of every card I've ever seen in paper magic, this card seems to be the only one not in this game.
I spend money and countless hours on this game, oppose to Magic online where I can actually play this card and the correct Modern format. I play mono white the majority of the time and this is the only card missing for me to have a digital copy of my deck I have been playing in real life for my entire magic career.
It's such…
3 votes -
Product suggestion
We need a bullet style format. Quick as possible. Punishment for taking too long to do turns, pair them with other players that excessive amounts of time. Match making based on quickness, or rewards for quickness.
Roping or timing out has become a tactic to make the opponent quit, playing annoying decks like mono black or blue to "control" while taking excessive amounts of time with the only goal is to make the opponent quit. It's terrible for the casual player and it almost makes me not want to play when I take less than 10 seconds to do…1 vote -
mana doesn't add up
i didn't notice this until i conceded and examined all cards in exile and graveyard, but kavaeros, mind bitten has a casting cost of 6 black, cast on turn 3, standard format, no cards that add mana, no enchantments on the field, and look at the turn 5 land on his board....when the spell was cast its mana cost said 2 colorless 1 black... I believe this was accomplished using Cheat Engine app. as i have seen similar things in other games displayed on youtube. or some similar app.
no complaints here. just pointing out that there is a…
2 votes -
Heliod Sun-Crowned
1) When an oppoent plays Heliod, Sun-Crowned the arena client closes as Heliod enters the battlefiled.
2) Playing on Android Phone
3) Client closes. If I try to restart it works fine until it searches for an existing match and then it closes again.
This is 100% repeatable and has been for several months.
(Im not sure if it matters but I am usually playing in the Brawl format)
I am unable to get back into arena for a few minutes.
(It seems like as long as that match is still active the client is going to close when…3 votes -
Permanent Casual / Experimental Play Space to MTG Arena
Summary
MTG Arena currently lacks a permanent space that structurally encourages experimentation and casual deckbuilding. While competitive formats work well, players who enjoy brewing non-meta decks have no reliable place to find like-minded opponents.
The Problem
In both Standard and Historic — ranked and unranked — matches often feel extremely narrow. Most games are against the same highly optimized decks. This is not necessarily a balance issue; it’s a structural issue.
There is no dedicated space that encourages experimentation. Players who enjoy brewing archetypes from recent sets, slower synergy-based decks, or “let’s do the thing because it’s fun” strategies…
1 vote -
Tired of Historic Brawl matchmaking
Dear WOTC,
I'm really tired of the matchmaking in Historic Brawl. Out of the last 30 games I have played using Glarb, Calamity's Augur as my commander, I have been matched about 15 times against Ajani, Nacatl Pariah, 5 against Nashi, Illusion Gadgeteer, 5 against Rusko and 5 against Tamiyo, Inquisitive Student. All of those "commanders" are banned as commander in Duel Commander and or are Alchemy Garbage. If you aren't going to actually maintain a healthy ban list for the format and separate alchemy from it, I'm quitting it completely. Most of the time I end up rolling my…
2 votes -
Arachnogenesis vs. Earthbend interaction
Platform: macOS
Format: 100-Card BrawlDescription of Bug:
I cast "Arachnogenesis" during the Declare Blockers step. The spell resolved and successfully created Spider tokens, but it FAILED to prevent combat damage from the opponent's non-Spider creatures.The opponent was attacking with "Ghalta, Primal Hunger" (modified by "The Earth Crystal" and "Blanchwood Armor") and "Toph, Earthbending Master".
Rules Confirmation:
- There were NO "Questing Beast" effects on the battlefield.
- There were NO "Damage can't be prevented" spells (like Stomp/Bonecrusher Giant) in the Graveyard, Exile, or Adventure Zone.
- The attackers were not Spiders.Suspected Cause:
There appears to be…2 votes -
Spanish Version Wildcard Menu
On the Spanish version of the game, when looking at your wildcards, the menu has inconsistent text. Where [X] is the number of the given card it says:
"[X] comunes" ([X] commons)
"[X] poco comunes" ([X] uncommons)
"[X] raros" ([X] rares)
and then it changes
"Miticos: [X]" (Mythics: [X])That is inconsistent and needs to be fixed. Either change the mythics to match the format of the others: "[X] miticos" or change all the others to "[Card Rarity]: [X]"
Thank you for reading!
1 vote -
Jump-In-Event is stuck - I cannot resign and play on
Jump-In-Event is stuck
(I play on PC, on Windows 10)
I am unable to play the event again. When trying to play again, it only shows "home" after going to jump in..
I cannot start a new game, I cannot resign.Jump-In is my favourite format and I spend all my gold on it.
Please help me, so I can continue playing it.
(Before I reported the bug, I went on "Repair Game files". But it did not help. The game is still stuck. I cannot play Jump-In.)
2 votes -
Brawl deck not working
I decided to try Brawl out and saw a deck in the store that looked like a fun one to start with. I paid about 8000 gems for it. The problem - it is bugged. I can't edit it, there is a problem with the format (says brawl but also says only 60 cards?) and most of the card are bright red like they were banned. I did message support, it has been about a week and all I have so far was the suggestion to come here. So here I am. If it is something I am doing wrong,…
1 vote -
Stop forcing seeded pack sealed events in Bo1
Seeded sealed packs don't allow players to fully experience the format and can lead to extreme feel bad moments. It is not uncommon to choose a theme in seeded sealed and then have the rest of your pool not cooperate with your choice. When this happens it feels like you're at a significant disadvantage because you're building with only 4 or 5 packs, while your opponents are functionally building with 7 or 8 packs. (Assuming a seeded pack is worth about 2 packs)
Personally, a lot of the enjoyment I get out of sealed is through the puzzle of the…
2 votes -
Arena on android mobile crashes multiple times per game.
I paid for draft and the game crashes multiple times per match and because reconnect takes so long I lose a turn causing me to lose the game.
This happens on multiple different format. Brawl, premeir draft, and alchemy.
I am playing on Android.
It usually seems to happen right when a trigger I control was supposed to trigger and instead it gets locked onto thinking while my timer counts down. And I have to restart the client.
It has ruined 2 different premier drafts I've bought into. I kept trying waiting for things to get better but at…3 votes -
Did I enjoy NOT playing the game?? For real??
After a garbage opening hand, 2 mulligans, mana ***** for 3 turns, mana flood for the next 5 turns... All while the opponent gets an ideal opening hand that wins effortlessly. Also you will see the exact counter strategy to your deck for 10 games in a row, while all of the above happens. It happens in every arena format, and it's especially egregious after we spend saved up currency for a draft or sealed event, only to get screwed out of 3 losses in a row.
Then they have the audacity to ask if we enjoyed the experience?…
2 votes -
Champion of the Shoal behold not visible or required
During a game, opponent cast Champion of the Shoal. It was unclear if they actually used a merfolk to behold. When I hovered over the opponent's Champion, it did not show any merfolk exiled with that card. Similarly, when I killed the Champion, I did not see any card return to hand.
Later, opponent cast a second Champion of the Shoal withe the same results. This was in premier draft.
I expected to see the specific card used to behold with the champion like I see with all other Champions in this draft format
Game was approximately 21:15 EST on…
1 vote
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