MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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224 results found
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Can't enter games for long time (cancel after 11+ min) or can't play when entering
I can't suddenly play. Got up to 9/15 wins, but now I either can't join games or when I rarely enter the game I don't either get cards. Or when I get cards, the game is frozen waiting on opponent to decide if to mulligan, even after the timer has expired. Tried ranked and regular alchemy with two decks. Restarted phone. Fixed game files. Checked that I have latest update in Google store.
12 votes -
Game randomly freezes and becomes unplayable
For the past 45 minutes I tried my usual run of daily wins, however I can't play the game as the games either don't load or if they load then seem to disconnect from my side or the opponents during the "keep"/"mulligan" screen or after 1-2 rounds/phases. The "rope"/timer then starts and after it finishes the game freezes. In this state I have to restart the client to get back to the main menu.
Even after "repair game files" the issue is not resolved. Sadly the game can't be played in this state and I can't get my daily wins…3 votes -
Matches freezing mid-game
Since the last update on February 24th, I've been having trouble playing. Matches constantly freeze mid-action, making it impossible to continue. I must have tried playing around 10 matches today, and this happened in 4 of them. This occurred in both standard ranked matches and duels with starter decks. I tried disconnecting from the game and rejoining the match twice on one occasion, but I remained frozen (it wasn't an internet outage, as the opponent continued to communicate). It might not be very important, but I'm sending screenshots from 3 different occasions where this happened. And if it is…
14 votes -
Exploit
Game exploiting is bad. I quit a year ago due to two cards feeding off of one another, thus creating an endless cycle where one card triggers a life loss to life gain while the other card triggers a life gain to life loss. The game developers have failed to cap the cycle or even suspend the cards from the game until a rework is done. Each game is based on to whom can obtain the two cards the quickest instead of being a skill based game. This making the player that starts the game first with an even greater…
1 vote -
My pick 2 TMNT draft wins did not register. Already won 2 wins.
I already reach mythic playing pick 2 TMNT drafts. Hoping to improved my mythic rankings. Played today afternoon and won a game. I noticed that my win didn't register. Still at zero and quest also didn't moved. Tried playing again tonight and still won but my win still at zero. I'm 2 - 0 now. I hope this can be fixed. Im trying to improve my mythic ranking.
8 votes -
Curious Farm Animals
I sacrificed Curious Farm Animals twice in my last game and on neither occasion did I gain life, leading to the loss of the game. This game action was working fine a couple of hours ago. My opponent had no cards on the field that would have prevent this action.
1 vote -
Aang's Journey Kicker Bug
I noticed when I play Aang's Journey with the kicker cost that it only allows searching for a shrine card, but not the land card. I don't recall if life was gained or not.
With the Kicker cost we should be able to search for a shrine, a land, and gain 2 life with that Lesson card. I was on PC when I noticed the bug, haven't got a chance to check on Android yet.1 vote -
No rewards by winning gamea (standard ranked and midweek) on 25th of march
No reward of any kind granted after victories in ranked and other events on the 25th of March 2026.
2 votes -
I cannot play standard ranked
I am unable to play standard ranked because I think the account is still somehow stuck in the tutorial.
The option to disable tutorial is not showing up.1 vote -
Patrician not triggering
In the past I've noticed the Indulging Patrician's check/trigger was automatically occurring before the lifegain trigger for Cosmos Elixir. I learned about turning off AutoOrdering for triggers in the Settings, which I did, hoping to take advantage of this synergy, finally. Now, the Patrician doesn't trigger AT ALL. I did this several times to be sure. I gain life during the turn from the Patrician's attack. Game moves to End of Turn, and now the Elixir AUTOMATICALLY triggers first, but it doesn't prompt me to choose, which it should. Then I see the “3” flash by on the…
1 vote -
Marauding Blight-priest interaction with Start Your Engines! events
I encountered an issue where the life-loss to the opponent when I gain life was not triggering from Marauding Blight-priest when the trigger event for Start Your Engines! occurs from combat damage. I saw no other effects on the field stopping the life-loss and the life-loss DID occur when Start your Engines! triggered as a result of it.
1 vote -
Winning does not Count
Winning does not Count after any type of game. After a game is finished both victory and lose screen take a few more seconds than usual to appear and then my wins just dont count. zero progression for battle pass, daily/weekly rewards, ranking....just nothing. Without those rewards im not interested in playing at all.
8 votes -
Daily quest never show up
Hello,
I have started to play mtg Arena one month ago and daily quests never show up. I have completed all tutorials and done a lot of plays in ranked and not ranked. Every day I can see the countdown of the next daily quest, then it reaches 0 and start again but I have never received any daily quests. The 2 other slots always have the achievements (see screenshots). I have no issue for weekly quests.
I have the same issue on pc and android. I have already restarted the device, no change.I have invested…
8 votes -
Token destruction freezing game
This has been happening for 3 days now, I’ve seen multiple other reports but there’s been no response whatsoever from wizards so here I am again. Upon any token destruction, the player who should have an opportunity to respond will be locked out of making any moves. The timer will run out while the pass button is nowhere to be found. Additionally cards that theoretically you can respond with are not able to be used, mana is not able to be tapped. I am starting to see decks made to force this token destruction and consequentially a surrender…
11 votes -
Login Disabled Again
The authentication problem was once resolved, but now it’s back after a ranked match. I guess the main cause of the problem has not been resolved. I play on iOS. Done everything recommended on the trouble shooting page.
7 votes -
draft unfairness
when playing MTGA drafting is extremely unrealistic, the drafting is perfectly fine but when playing matches you should only play against the people you drafted against. when you play against anyone after drafting it makes it completely unfair especially when there rank is way above yours and just stomp you. playing against the people that drafted with you makes it more even and fair. when i draft in person at a card shop I do pretty well but starting to play MTGA i feel like i draft pretty good then get stomped…
1 vote -
Game freeze after the cast
Hi, android player here.
since the last update i can't play with my phone anymore.sometimes, when i cast a spell, i can't say a specific one or a specific type, the game freeze, i can't interact with my graveyard or my deck; my companio keeps moving and after some time the timer runs out make me losing the game.
hte only method to not lose the game is restart the application but this means to lose a turn or the game most of the times.
i've tryed to "repair " the game by the client but it was useless.…
2 votes -
Game breaking bug during ranked matches
While playing ranked games, if I am about to win, the server suddenly crashes. I try to reconnect, but then the timer runs down and never runs out. The only way out is to exit the game completely, because even attempting to concede the game does not end it.
1 vote -
Turns not processing
For about 5 games since the most recent update, is keep getting an issue where I use an instant or sorcery and the game just doesn't continue. It isn't frozen as I can interact with games (although freezing is an issue on mobile too) The weird thing is timeouts will occur and then they just stop and it doesn't force a concede. Happening to me in ranked standard and midweek magic
7 votes -
match does not work
steps I did: standard ranked match started, mulligan went okay, it was opponent's turn, but my timer started to run out and game just got stuck without them playing or conceding; i couldn't concede either
platform: steam (windows)
expected: the opponent should have been able to play their turn and then I mine
adding screenshot where you can see the timer and the orange fade in the corners of the screen + the log
workaround: had to close MTGA and reopen
7 votes
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