MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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823 results found
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Arena Direct
When i was plaing Arena Direct, i have started Finding opponent for my third Match (Current situation 1 W 1 L) then i choose to stop the researching for change some card on my deck. i changed some card then i'have start the research for my opponent. i've find the opponent but the match was already started, i don't have the opportunity of choose to mulligan or not and my first turn was already in play.
i'have lost the match and i lose the opportunity to continue1 vote -
Bug with deck building
One of my brawl decks got changed to Pioneer and it’s not letting me change it back or to any other categories. Seems like the drop down got pushed backwards behind the deck stats. I tried it in both iphone and windows computer.
2 votes -
Not able to change pet in deck edit mode
I got several pets.
If I try to change it on my profile they all show up, but in the deck edit mode I just get a blank screen.Version: 2026.55.0.10999.1225076
7 votes -
NETWORK ERROR unable to join event
Whenever I try to play a game it gives me an error saying network error unable to join event. I can't even play the game. Internet says there's nothing wrong. I've repaired game files like I do every single day now. It's just some other garbage that's wrong with the game
21 votes -
Problem with Deck Companion
I bought the holiday dog companion bundle, but when I select any of them as the companion, the wolf with green fog shows up in the match. If I change to another (non-dog) companion it works correctly.
5 votes -
Impossibility to change deck format
On Ios, I can’t change the format a deck is meant to be played in. The drop-dpwn menu isn’t properly displayed.
2 votes -
Bought a Foundations Deck and it won't work
Bought the Auntie Ool Foundations Brawl Deck. The deck shows with an incomplete error and I can't play it. Almost all cards are "not owned". I got a message with 3 cards in it, but the deck still won't work.
Playing on Windows/Steam
2 votes -
Arena Rankings per deck!
It would be really cool/nice if we could choose to start a fresh arena ranking with a new or different deck than we have used in the past. I would love to see how different decks measure up in rankings against each other. Right now, all decks apply to the same ranking no matter what. So if I build a new deck (after testing it in play), I have to start in rankings right where my best deck is at. That takes away from several strategies and does not allow me to compare contrast decks and their…
1 vote -
Cant change my Companions for decks? / New Deck!
Cant change my Companion for decks? / New Deck! its stuck on an old chosen Default. Been like this for awhile.
2 votes -
I am currently unable to purchase packs
For the past week I have been unable to purchase packs from the store. When I load the “get packs” tab of the store the tab is empty, except for the option to select which set I would be purchasing packs from. No matter which set I select no option to purchase packs is displayed.
2 votes -
Unable to Find a Match or Draft Table
Trying to find an opponent in the Arena Direct Play Booster event and never finding one. Trying to find a table in Premier Draft of TMNT and unable to find a table. Please refund the Premier Draft gems.
1 vote -
5 konas in opponents deck
After exiling one with decadent dragon instant side, my opponent played 4 copies of kona. As a result his deck had 5 copies for the card as it didn't remove from his deck the copy I exiled. On mobile app
1 vote -
Unable to block
Arena hung today during a Bo1 ECL game; when I reconnected, I could not block. Tapping my creatures did not select them, to be precise. I lost the game as a result (ending my draft). This was in iOS after today's update.
Please refund my draft cost.
9 votes -
MWM ECL Jump-in deck contains basic lands of unrelated colors
During the MWM ECL Jump-In event, I chose "Burdened" and "Giant." The deck contained no blue cards, but five of the land cards in the deck were islands.
Is this a bug or by design?11 votes -
Did Not Update Deck
Updated my deck but did not update causing me to play with the wrong lands (swamps instead of forests) and preventing me from playing certain cards
4 votes -
Search Bar in Deck Builder
When I am deck-building on arena the search bar does not work at all, can’t click on it or search within my decks. I have updated my device, deleted the app and reinstalled it. Signed in and out again and nothing has fixed it as of yet.
3 votes -
Game freezes in deck builder
When building a draft deck, when I switch to the horizontal deck view, then click the arrow to enlarge the deck view area, the game will go nonresponsive. Clicking in the screen gives the Windows notification that the application is not responding and prompts to force quit. This has happened three times in the last week or so. One time I ran task manager and saw mtga.exe was using almost 5GB of RAM in this condition, when it usually is under 2GB.
This is on Windows 10 21H2 LTSC using Steam.
1 vote -
Bug in Sparky Challenge
I was playing against Sparky and it was using that blue deck with fly mechanics. I was using the Cat Attack deck. It was combat phase and I had Good-FOrtune Unicorn, Felidar Savior, Dawnwing Marshal and Wary Thespian, only Dawnwing Marshal couldnt attack for summoning sickness. I had 2 unspent white mana and was preparing to use Claws Out to buff my creatures, but then during chose blockers Sparky blocked my Wary Thespian with that 1/1 Zephyr Gull and I couldnt cast my spell for it was counting as costing WW1 instead of WW.
For a reason the game…
1 vote -
Game Crash During Deck building
I was building my deck after drafting it, when I added a basic swamp to the list and suddenly the pointer started loading (rainbow circle) and the game stopped working completely. I can't even open the “report a bug”. If I reopen the game the same thing happens again, I'm sad that I cannot play the deck that I built now.
3 votes -
Companion appearing in deck
When running a deck with a companion, my companion appears both in its sideboard slot and in my hand. This makes my opening hand 6 cards + Companion in hand + Companion in its zone
1 vote
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