MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10483 results found
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Game crashes continuously
Since June, I am having continiously issues with MTGA.
Just now, I started the game, it automatically logs me in, everything fine.
I started matchmaking for a regular game with my Deck "White Breeze", Game Language German, it started a game, and before phase 2 the game crashed.
It just freezes and then closes itself. Sometimes windows detects "No response from the program"...
If windows detected it, it automatically restarts the game, if not, and I start the game again, it again logs me in, auotmatically starts a match and before even loading the arena it crashes again, this loops,…18 votes -
Level up but didn't recieve Mastery Pass Reward Mythic
Level up but didn't recieve Mastery Pass Reward Mythic
44 votes -
Game disconnected mid game
Game disconnected mid game, looked at a black screen for several minutes. Restarted client still a black screen, restarted one more time and it loaded out of match with a match loss. Can I get reimbursed for that event?
19 votes -
Bo3 Sideboard Quit Abuse
I've been encountering a lot of game quits during sideboarding in a Bo3 non-ranked matches. I believe the idea is when they win game 1, quitting during sideboard will still reward them the win (daily mission)... I see a lot of RDW or Bo1 decks abusing this, as they can farm wins as they are matched up with Bo3 decks which may usually depend on sideboarding against these type of decks. Bo3 decks would usually lose to Bo1 decks at game 1, then they just quite during sideboard to avoid losing.
18 votes -
skipping phases of the game when it shouldnt
take a look at my log. the game completely skipped my last phase after combat even though my planeswalker can still use an ability to kill his card he just flashed in.
not cool. why is the game skipping whole phases?
26 votes -
Blocker assignments not working
Assigning blockers simply does not work sometimes.
I say give up on the cute arrow lines: they disappear, blockers don't get assigned, mayhem.
I blame you.
9 votes -
Wildcard Redeem failure
Wildcard Redeem Error. Wildcards are redeeming in deck creation in spite of the fact that an error message appeared saying "wildcard redemption failed: unable to contact server" or "Wildcard redemption failed: could not redeem wildcard." I just burned through maybe 2-3x the wildcards i meant to; i would love for that to be undone.
13 votes -
Game Froze
Game just froze won't play the card i choose and won't pass the turn even timer ran out but game stuck
63 votes -
Banned Cards Standard
I played a Standart Constructed Event today. One of my opponents played the Cards "Wilderness Reclamation" and "Growth Spiral" - which are banned.
11 votes -
Unable to cast instants after blockers declared
Unable to cast instants after declaring blocker
43 votes -
Xp denial
At the beginning of the post update play when the quests, daily and weekly wins were completely refreshed, I started to play ranked and unranked games to earn the available xp. However, once I had gotten my 10 daily wins, I noticed that I did not get the xp for 4 of them or the xp for 4 of the weekly wins either, please credit my acct for the missing xp. I should be level 4 with 750 xp after 10 wins and 2 of 3 quests completed. 500x2+10x25+10x250= 3750xp, or level 4 with 750xp
51 votes -
Broken Cards, Balance and Standard
Did a bunch of people who played MTG 2 times, and lose both games get hired to be the balance or design team for these cards the past few years? Because the common theme is cast one card and win the game. What has happened to this game? This game used to be fun. It used to be interactive. You used to be able to play your deck and not have to worry about your opponent casting one card and the game just ends. Why has this become a theme? You can call them what you want, a "build around"…
5 votes -
Going from 6 emotes to 5 emotes in the profile tab can prevent using emotes in game.
Steps to reproduce:
Have six expansion unique emotes toggled on for your profile.
Enter any game of magic arena and navigate to the lone expansion emote on it's own page. (as opposed to the other five expansion emotes grouped together.)
Complete the game. Whether you use the emote or close the in game emote tab or leave the in game emote tab open at this time does not matter.
Navigate to the profile tab, then to emotes. Here You can add or remove emotes that can be used in game. Deselect any one of the six expansion emotes and confirm.
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6 votes -
Treasure Token Priority
Treasure token does not hold priority when creatures with cost reduction were in play (i.e. Goblin Warchief)
The game state was 5 lands, 1 treasure token.
Played Goblin Warchief (1C2R) --> Goblin Chieftain (2R) with Goblin Instigator (1R) in hand.The game skipped to attackers after chieftain was played and skipped my ability to play instigator.
12 votes -
wasted wild cards
i used 3 mythic wild cards and a rare but it didn't craft the cards
16 votes -
Game freezed
Game just freezed while i was playing a ranked match. i am kinda upset because i lost rank points when actually i was winning the game
6 votes -
Card stuck to cursor
I was editing my draft deck when I clicked on a card from the rest of my pool and dragged it and it just got stuck to my cursor. Going out of editing the deck didn't help. Moving to edit a normal deck in my collection resulted in the card being stuck mid air and the cards from those spots were placed in the same mid air position. (screenshots attached)
Only on the first page of the cards collection. It seems to be related to the card position in the edit screen (duhh :D).
41 votes -
Game crashes
The game crashes whenever I play certain cards, I believe because of animation. (gyruda, the Royal Scions, among others)
15 votes -
Wins not registering properly
Since last patch I´ve been noticing that the ladder behaves wierdly. The wins are not being registered and despite having win more than 15 games in the last two days sometimes I have only moved a single step between 3 and 4 wins aswell as going up a notch and then next game going up again the same exact step. I seem to be going down just fine tho.
6 votes -
Full Control Mode deactivates itself
Just lost another match, because Full Control Mode deactivates itself. A lot of times I can prevent those losses, because I press Ctrl like a maniac during the same turn. This time I activated Full Control Mode in my first main phase, then attacked with Gallia of the Last Dance. I had no chance to play my card before the triggered ability resolved, resulting in having to discard unlucky exactly that card. Normally I would play it with Gallia's trigger on stack. Really frustrating to lose a game and my ressources for that event (1.500 Gems) like this. Please fix!
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22 votes
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