Skip to content

MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


Bug/Product Suggestion Details

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

15373 results found

  1. Game Skipped Main Phase 2

    Mana and playable cards in hand, but turn ended/ phase 2 skipped despite this.

    1. Start Draft.
    2. Turn ended/ skipped main phase 2
    42 votes
    3 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  2. Daily Rewards

    Daily reward is stuck. My daily reward was 20 blue/white spells. My first match I hit 18/20. Since that match, I have cast significantly more than 2 white/blue spells, but the counter won't move and reward won't distribute.

    90 votes
    19 comments  ·  Admin →
    How important is this to you?

  3. Draft games more likely to get mana *****

    In draft games it is very likely that you will get a scewed draw, generally I find it is to the side of not enough lands.

    I have missed the third land draw many games.. this leads to losing most of the time. The last 3 drafts i've played i've had mana ***** in 6 games of 15... that's a ridiculous amount for a deck of 40 cards with 16 lands.

    This is still happening, my latest foray into draft, 4 games, mana flood 8 lands 13 cards, mana screw only 2 lands for several turns. mana screw again and…

    16 votes
    4 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  4. Game skipped the parts of the attack phase

    After blockers were assigned, the game skipped straight to the second main phase, without an opportunity to play instants to modify damage.

    12 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  5. Opponent timed out

    My opponent timed out, but then the game just stalled. I waited several minutes, but nothing happened and I was awarded a loss.

    67 votes
    27 comments  ·  Admin →
    How important is this to you?

  6. Game crashes after the last update

    The game crashes when I open it after the last update.
    I uninstalled the game and re-installed twice but it still crashes.

    101 votes
    12 comments  ·  Admin →
    How important is this to you?

  7. installer does nothing

    i click at mtg installer and nothing happens. tried a lot of times, it always worked, after unninstall and download the installer again it stoped working, i execute the installer and nothing happens. i have spent lot of money on cards in the game, you guys should fix that, or else everyone will have to know about this risk of losing the money you spend on this buggy game

    6 votes
    6 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  8. Level 29 Mastery Bug

    Not receiving Mythic Rare card up reaching Mastery Level 29, looks like this is a bug with your game and has been happening to a lot of people. Please fix ASAP as we pay extra for the mastery pass to receive these rewards.

    9 votes
    3 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  9. The mulligan

    when i take a mulligan in the 80% of case i retake the same hand...it's impossible that ALWAYS I have in the first hand a card that is only in one copy in the deck...please rebuild the casual method of mulligan..

    10 votes
    7 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  10. Disconnect Error During Draft

    I was drafting and lost the last half of a pack due to disconnect errors.

    12 votes
    1 comment  ·  Events  ·  Admin →
    How important is this to you?

  11. Game suddenly has me defeated out of nowhere even if I won first game and was winning second game!

    Game suddenly has me defeated out of nowhere even if I won first game and was winning second game!

    19 votes
    7 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  12. Game crashes

    Game crashes during my second draft match

    11 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  13. Game freezing during draft

    My game froze during my round of M21 quick draft.

    I was at 4w, 2l yesterday.
    Today I logged in, played the workshop event without any problem then I went to continue the draft event.
    Game froze and I was force to pass my turn 3.
    Turn 4 was heading the same way, so I closed the client and restarted it. After the restart, I was able to play but I could not catch on the tempo loss

    11 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  14. Deck Validation Failed

    Happens with my 5 color Niv-Mizzet Reborn deck. I have tried creating a new version from scratch - same error. All cards are legal for the format.

    51 votes
    13 comments  ·  Admin →
    How important is this to you?

  15. game crash in middle of the match

    Game Crash in middle of the match. Repair it. Is very annoying.

    10 votes
    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  16. Lost draft

    Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.

    19 votes
    2 comments  ·  Events  ·  Admin →
    How important is this to you?

  17. Fix the matchmaker or I'm done spending money on this game.

    I'm serious, it's so obvious that losses only occur back to back to back and the matchmaker clearly favors topdecking whoever it wants to win. It's total *****.
    Stop trying to rig it to discourage people to get their dailies. Or I'm totally done. Ask Marvel how the whole, 'bye Felicia' to your customers works out for book sales.
    *    **** too buddy.

    18 votes
    3 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  18. Kor Blademaster: double strike does not work (only the first strike)

    This is the 2nd time I'm encountering this bug (also the case for Favored of Iroas).

    The double strike on Kor Blademaster does not work. It only triggers first strike, not regular combat damage. I have had this happen in 6 games already in completely different scenario's.

    6 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  19. juego partidas "No Clasificatorias" y gane o pierda la partida baja mi clasificacion

    jugue un par de partidas clasificatorias normalmente y cuando quise jugar en partidas sin clasificar....
    juego una partida "No Clasificatorias" que perdí y me bajo clasificación y luego jugué otra que gane y también bajo mi clasificación
    es un doble error primero que el juego considera que estoy jugando clasificatorio (cuando me asegure de estar jugando en no clasificatorio, ademas que los nombres de los jugadores salen si la imagen de su respectiva clasificacion) y tambien esta filtrando mal los resultado de los match

    5 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

  20. disconnect during draft

    During prerelease event, I disconnected as soon as the draft started and couldn't get back in until halfway through pack two making my deck unplayable. I registered using a draft token from the preorder package and was hoping to get one back

    6 votes
    0 comments  ·  Events  ·  Admin →
    How important is this to you?
1 2 … 763 765 767 768 769
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

(thinking…)

MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues