MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10215 results found
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alibou
The euipments attached to his stupid creature are counted as tapped when attacks with an artifact creature.
1 vote -
The important thing is that the game stopped moving during the match.
クイックドラフトの大事に試合で急に画面が動かなくなって負けた。
1 vote -
Didn’t receive craft tokens
I paid the 20$ for the mythic craft token and tried to craft a card but then realized I didn’t receive them even though it said the payment went through so I thought maybe I miss clicked and tried it again and I still didn’t receive the product so now I’m down 40$ and still don’t have the mythic craft tokens
1 vote -
Edge of Eternity Void doesn't work with fleeting energy
Void abilities doesn't trigger when Fleeting Energy leaves the battlefield
1 vote -
EOE Card Back Not Working
I have the new EOE card back set as my favorite, but it only shows up on the 'deck details' screen. All new decks I create/import have the basic card back shown in the deck build screen. When I manually select the EOE card back, I see the favorite star, and select it, and it shows up correctly at the 'deck details' screen, but even when I go back to the deck/card view screen it is back to the MTG default skin. When I select any other card back it works as normal, but the EOE back does not work.…
1 vote -
Touch the Spirit Realm does not return to the battlefield
When "Touch the Spirit Realm" with an added card type is exiled by itself, it does not return to the battlefield.
This occurs in combination with "Encroaching Mycosynth" or "Mischievous Lookout."2 votes -
Umbral Collar Zealot
I have a, Umbral Collar Zealot and a Biotech Specialist on the battlefield. The opponent is at 2 life. I cast Extinguisher Battleship hoping to sac it with the etb on the stack. It just resolves killing both Collar Zealot and a Biotech Specialist and I lose the game.
2 votes -
cannot add to side board for my brawl deck
Ran into a bug where I couldn't add to my sideboard when building a brawl deck despite it giving me an error message for empty sideboard due to karn the great creator being in my deck
1 vote -
first strike damage wasnt enough to kill my attacker, but it died during first strike damage step anyway
my sunspine lynx attacking in was blocked by a burnout bashtronaut with full speed at 2 power from the lord goblin. he also had r/w lightning on the field. so my 5/4 died to a 2/2 double strike on the first strike damage step. bashtronaut stayed on the battlefield. very strange. standard ranked match on p.c.
1 vote -
Get rid of your matchmaking algorithm.
When people go to tournaments or to their local card store to play some mtg more often than not you face an unknown opponent with an unknown deck. There is no "matchmaking" that MTG Arena uses. You play against whatever the other person has whether it be one sided or not.
Please for the love of all that is holy get rid of your matchmaking algorithm and replace it with something this simple:
Step 1: Click play
Step 2: the next person in line no matter what their deck is matched to you and you play.2 votes -
Reward Restructuring Request: Unlocking Sealed Format Accessibility
There exists a significant disparity in reward structures between Draft and Sealed events. When accounting for entry fees, Sealed formats yield approximately 400 gems lower expected value (EV) than Draft formats at equivalent win rates. To illustrate: with a 5,000 gem bankroll, players can typically engage in only 3-4 Sealed runs versus 7-8 Draft sessions - effectively halving gameplay opportunities.
While we appreciate the design intent to encourage format freedom, the current EV imbalance creates economic barriers that may deter players from exploring Sealed formats despite genuine interest. Would your team consider rebalancing Sealed event rewards to enhance format accessibility?
2 votes -
iPad repeatedly re-downloading game
Description:
I play MTG Arena on an iPad, but the game repeatedly forces me to re-download the additional 3.4 GB data package every time I launch it.If I open the game from the app icon, it gets stuck on “Initializing localization database.” If I open it from the App Store page instead, it allows me to download the 3.4 GB package (about 25 minutes), after which I can play normally. However, when I close the game and return later (even the next day), the game does not retain the data and requires the full 3.4 GB download again.
Steps…
2 votes -
Enchanted enchantment back fired
1) I have played Unable to scream enchantment
2) Opponent enchanted my enchantment with Sheltered by ghosts
3) I destroyed every creature even enchanted one with Sephiroth (that was my one and only creature too)
4) I received back my Unable to scream card on Sephhttps://www.youtube.com/watch?v=jnu9V81gElg
I think instead of step 4) it should go to my graveyard.
PC (Steam)
1 vote -
Grist, Voracious Larva won't trigger
I played Grist, Voracious Larva as my commander in brawl for the first time. And his trigger didn't work.
- I had Grist in my graveyard
- I returned another creature card from my graveyard to the battlefield (btw it works if I return Grist himself)
- Grist's trigger didn't show up, even tho it should have triggered
- using 'full control' didn't work and the same issue in the second match
- played him in Historic/Pioneer before and he worked just fine
- could have been something to do with him being the commander but I'm not an expert…1 vote -
Sab-Sunen, Luxa Embodied attacking with all values of counters
My opponent was repeatedly able to attack with Sab-Sunen https://scryfall.com/card/dft/221/sab-sunen-luxa-embodied regardless of the number of counters (pictured here at 5) on the card. From 2 all the way up through 6.
macOS Sonoma 14.3 (23D56)
2 votes -
Phelia, Exuberant Shepherd not returning card to battlefield
When playing against Phelia, Exuberant Shepherd, it exiled my commander but did not return it back to the battlefield under my control at the start of the next end step. Selected the option not to put commander in command zone, and card stayed in exile.
4 votes -
reach a life total of 50 or greater achievement
I've not received my achievement even though I have done this multiple times with the WB starter deck. I don't have a screenshot of my life total and I've tried to post this with the log but maybe the log is too big because I get an error when attempting to post.
3 votes -
Crash and match loss
It happened to me many times in the last weeks, that the game crashes as soon as an opponent is found and the match is ready to be played. Then, if I try and open the game to reconnect, I find a bugged loading frame as in the attached screenshot, and when I finally manage to get back into the game, the match I was about to play is considered as a loss.
This happened to me with premier draft, ranked and standard event matches.3 votes -
Housemeld on transformable creatures displaying incorrectly
Housemeld does not remove the word "Creature" from the backside of a transformable creature.
Steps to reproduce (on PC):
Cast Housemeld on a transformable creature (for me it was Sephiroth, Fabled SOLDIER).
Actual Results:
The spell correctly exiles and returns to my control as an enchantment. When mousing over it, it shows the backside Sephiroth, Transformed Angel as a Legendary Creature Enchantment. When transformed, it correctly stays an enchantment without the creature type and the type correctly displays Legendary Enchantment. However the hover that shows the FRONT side now shows Sephiroth, Fabled SOLDIER as a Legendary Creature Enchantment.
Expected Results:
…
2 votes -
disconnected from server
Was disconnected from server for no reason. Internet was fine.
3 votes
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