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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2621 results found

  1. "Jump Into Marvel Super Heroes"

    I encountered a bug when trying to play the "Jump Into Marvel Super Heroes" event. I went to choose my two packets, but when I selected my second packet, it booted me back to the game's main screen. When I tried to re-enter the event, it had selected my first packet ("lethal") but all other choices for the second packet have disappeared. I tried to choose the "returned" packet originally.

    Tried repairing game files and restarting game with no success. I can't even "resign" to try to reboot the event.

    Playing on PC.

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  2. Michelangelo, the heart not able to be set as a secondary commander

    I am not able to set Michelangelo, the heart as a secondary commander with other "partner - character select" commanders. (the other 4 seem to work)

    4 votes

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  3. Marvel Jump in bug doesnt let me play

    I paid 1000 gold coins and chose two packets, Iron Man and another mono u artifacts. the game kicked me out to the main screen, when i got back to jump in, only a weird screen appears with only the iron man packet and an ampty space(see attached). I am free to play so i feel bad losing 1000 gold for nothing

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  4. MTGA: coding error with scapeshift + valakut

    There's a bug with MTGA and valakut when scapeshift is cast: it triggers for each time a mountain hits even when the minimum 5-mountain threshold is NOT met. I had 18 life (at least), opponent casts scapeshift, sacs 6 lands (keeping only valakut), drops those 6 mountains, and valakut goes off SIX times, hitting me for 18 life. From my read of the card, it should only have gone off ONCE (since 5 mountains must be in play when the sixth one ETB to trigger valakut). I've lost too many games against this issue.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Jump in problem

    Today i tried to play jump in Marvel from the recently played menu, i made the choice of the decks and then the game like crashed and send me to the menu with -1000 coins, if i go now to the play menu unfortunately the Marvel jump in is not playable anymore and the game didn't send me at least the card from the choice. The result is only -1000 coins, that for a free to play player are something. I hope u fix it and send me a play in token or at least the 1000 coins.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  6. marvel jump in

    Started the event and selected heroes for hire followed by speedy then was immediately sent back to the home screen when i try to re enter the event it says choose packets but only shows heroes for hire which i cant interact with

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  7. Unusable land

    In some way i got plains land wich was unusable...
    After opponent finish me it's desipeard...
    Chek my last game, will not play until get feedback...

    Android
    Sometimes i got disconnects cos of provaider... duno remmeber was it in this game or not

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Loop detector

    When we play in person, we can demonstrate a loop and specify how many times we want to repeat that loop. I love building durdly decks or decks that combo off and I can't really play them on Arena without timing out. As a seasoned software engineer, I think this would be feasible in the Arena game engine with little overhead. I envision a tracker that looks for loops and when it notices one occuring a number of times over some threshold, asks the user how many more times they would like to repeat the loop ( 0 or more…

    4 votes

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  9. 2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Continued Issue with June Rewards

    When the rewards for June were sent out on July 1st into my mailbox, giving mythic rewards because of the mixup, I got 10 empty packs rather than packs from Marvel Super Heroes. I then got another message with 5 Marvel Super Heroes packs for my Constructed Rank, but I have not received the 5 packs for the Mythic Limited Rank for June. All gold and other rewards came through without issue.

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  11. Cant use Jump In Marvel Event

    Chose 2 packs and cant use the event now

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  12. Marvel Jumpstart event became corrupted after selecting the "Mutants" theme pack as my second pack.

    After choosing the "Great Lakes Avengers" themed packet I chose the "Mutants" theme packet as my second choice and it sent me back to the home screen Upon re-entering the event I am left at the "Choose One of These Themed Packets" menu with my first packet choice on display but I am unable to hit "Confirm Pick" as the button is greyed out and nonfunctional. Neither Repairing files nor logging out and back in has remedied this bug.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  13. Bug: Jump Into Marvel Pack RNG Error

    Category: Bug Report
    Platform: PC, iPad, iPhone, Steamdeck
    Summary: Savage Lands packet appears in Marvel Jump In offers at a drastically disproportionate rate, limiting my ability to complete other packet playsets.
    Steps to Reproduce:

    Play Marvel Jump In (Marvel Super Heroes pool) repeatedly across multiple sessions
    Track which packets appear as options

    Actual Results:
    Over 23 sessions, Savage Lands has appeared as an offer option in 4 out of 7 confirmed offer rounds in my most recent session alone - approximately 57% of offer slots. It has been played 4 times to full playset completion. With a 51-packet pool, the…

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  14. Not getting credit for cards played or games winned

    Not getting credit for colored cards played or games winned.

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  15. Rank Season Error Bug

    I was due to get my season rewards today. Since I was affected by the rank season error in June, I was given 5 packs for my limited rank but no gold reward and no card styles. For my constructed rank, I was not given any rewards at all, no packs, no gold and no card styles. It would be nice if this could be fixed and I could get my monthly rank rewards. Thank you very much in advance for your help!

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  16. ジャンプインで、二つ目のパックがピック出来ない

    ジャンプインで、添付画像の通り、2つ目のパックがピック出来なくなった。
    再起動してもなおりません。

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. daily quest

    I've been playing for about a month now and I just realised that everyone else has daily quests that give them gold and mastery. I feel I've missed out on a lot but with the time and money I've already invested, I don't want to start a new account.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Space bar issues when attacking

    When i pass to the attacking phase, if i try to attack all using the spacebar shortcut , it doesnt do anything. otherwise if i click on the button attack all it normally happens. that has been the case after the update. PC - WIndows - arena client - 5/5/2026

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Rat King, Verminister Bug

    I am writing to report a bug I experienced during a Brawl game where +1/+1 counters were visually indicated on screen but not actually being applied to my creatures.

    Here is a summary of the game state when the issue occurred:

    Commander: Rat King, Verminister
    The following cards were on the battlefield:
    - Rat King, Verminister (my commander)
    - Phyrexian Obliterator
    - Eternal Thirst (enchanting Phyrexian Obliterator)
    - Shadowspear (equipped to Phyrexian Obliterator)

    Background before the bug appeared:
    - Rat King had accumulated approximately 3 counters via his Disappear ability, bringing him to roughly 4/4.
    - Phyrexian Obliterator had grown…

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. power-up

    Power-up was not possible to activate after paying with correct mana.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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