MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4065 results found
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Sparky is Back and Wont Go Away
Updated game client and now sparky is back...tells me every day that I have a quest, and if I complete it, I'll get a reward.
8 votes -
freeze
I'm playing MTGA on an Xperia smartphone. The game has frozen about three times in a row the moment I break a Raghavan Treasure Token. I'd appreciate it if you could fix this.
スマートフォン、Xperiaでプレーしています。ラガバンの宝物トークンを割った瞬間にフリーズすることが３回ほど続いています。修正をいただければ嬉しいです。6 votes -
Freexing games
Hey There , apple user here who plays magic the arena both online and with my boyfreind a samsung user. Ever since the recent large update we have had trouble finishing a game, matches freeze. it doesnt matter of we are online playimg mat hes or against each other, the games always freeze. Sometimes if i close the app and open it back up again , it will take me to the challenge acreen as if im starting a fresh match.
5 votes -
game keeps crashing on android
Game keeps crashing since the new update TMNT every time i play a game or go to use orbs or anything. I have uninstalled and reinstalled 3 times now and still wont work. I am playing on a Samsung S24
6 votes -
Here we go again
I fixed the game files, reinstalled, everything. As others have said the freezing is still occurring. I know you ********* numb nuts don't even care about player reports so I'm sure you're rolling your eyes from your beanbag right now and sipping a latte while you squeeze a stress ball and answer emails from Maro attempting to organize the next demonic consultation to figure out which franchise you're gonna give the Disney treatment, but just know that you're a loser working a loser job
5 votes -
Game is crashing during initial load screen
After the latest update my game will not get past the initial load screen. It gets to “loading initial scene” and then crashes. 2/25/26
6 votes -
freeze in begining of games all format
As soon as we make mulligan choiceit freezes since this morning. Can't start games on android. It don't even let pass de waiting for opponent screen sometimes
9 votes -
Bug
When I enter matches i can't see my cards or can't enter gameplay. The matchmaking works and everything else as well, but im not able to play and my timer bar runs down without me having a choice to mulligan or even see or play my cards
9 votes -
Can't get past seeing my hand
When playing a Standard Brawl game after being able to look at my hand the game gets "stuck" if I'm going first wether I Mulligan or take it the game moves forward but it never gets past that, timer shows up... I wait, timer ends and the game just seems to stop. Same if I'm second except I never get passed the opportunity to decide wether to keep or Mulligan.
I have captured the logs but don't know how to share them, this is a Pixel 7 phone with and Android OS.
7 votes -
What the heck is going on tonight?
Basically, when I try to load into a game I either get a long queue or I can’t take any action. Thanks for the help
8 votes -
Omniscience games don’t start
Games load in and don’t get past opening hand. Game crashes out and reloads in main screen
8 votes -
Not able to start matches
Everything I try to start a match I can not get to the actual game play. It either queues for a long time or does match, ask if I want to go first then just sits on the main game play screen never drawing cards.
9 votes -
server issues
I can't seem to play the game. Each time I get in, it shows like the opponent is trying to choose to play or draw first, either my timer starts to run or theirs, and once the timer runs out, it just stays in that mode, and you cannot concede. Also, after each different screen change, it tries "connecting to server" and my Wi-Fi is fine.
9 votes -
Avatar Premiere Draft missing
Premiere Avatar draft (and someone else said Final Fantasy) are missing suddenly.
7 votes -
Games not loading. Sparky won't go away
Sparky has not gone away for WEEKS now. I've been playing for years. Sparky is useless to me. And today gameplay won't even load on VS matches. WOTC sucks. Get more devs on this game. The company makes enough money to where this game should run flawlessly. I feel like we're all shouting into the void and nothing will get done about it but WOTC will still gladly take our money.
9 votes -
Beginning of match bug
At the beginning of the match, no hand is drawn, no ability to concede, and the timer runs out but doesnt end the match, and all counters are at 999.
9 votes -
Locking screen
Since last update. Constant game lock. Reconnect required
6 votes -
Tutorial
The option to turn off the tutorial is missing or been removed. Or there’s a glitch in which the blue little fairy has been reactivated with no tutorial decks remaining, as I have completed it all.
In essence I don’t want to hear it every time I exit a match to complete a quest that’s not even their or on my home screen as I’m sure that in its self is a glitch…
8 votes -
Deck Validation failed (Invalid Deck)
Getting error Invalid Deck/Deck validation failed in Historic format
31 votes -
Partial interface blocked
Dear devs,
Seems that the TMNT patch in Android has come with an intermitent bug:After undetermined action the cards in the play are not rearranged to minimize space and blocks most of the interface, you can hold to see the cards, open the config (as if going to surrender) but you cannot click to maximize your hand nor click skip all phases (the Next button is disabled).
The timer appears as if i had priority.This is causing loses and frustration because closing and opening the app seems to be a worlaround, but in Android the losing screen takes…
4 votes
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