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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9988 results found

  1. Day of the black sun did not turn off earthbend

    I cast Day of the Black Sun for 3 to wipe my opponent's board. On that board was a earthbent land creature.
    Day of the black sun says each creature with mana value X or less “loses all abilities”. This should turn off the recursion effect of the earthbent land. However, it didn't. The land returned after being killed.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Duplicate Cards in Arena Cube

    Multiple of the same card (I saw two Last Rides, and multiple lands) are going around in draft in cube which should only be singleton

    25 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  3. Historic Mage III Achievement Bug

    Historic Mage III Achievement is not progressing. I have played games casting many spells, taking many turns, winning, losing, and using standard decks, historic decks, and timeless decks. Still no progress. Other achievements are progressing normally.

    7 votes

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  4. 13 votes

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    1 comment  ·  Events  ·  Admin →
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  5. Deck with multiple cards like dragon's approach, rat colony and nazgul are not available to play.

    Just went to play brawl with one of my decks but it's not available anymore saying that a can't have more than one copy of each cards including Dragon's Approach, Rat Colony or Nazghul.

    13 votes

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  6. Do something against the roping / loser players.

    Every day, there are more and more people roping and being AFK when they know the game is lost.
    Please take action against the roping/loser players because things are already going out of control.
    If WOTC cannot take care of their own product and community, these players will find a way to destroy what is good in Magic.
    Reports, Ban or just move them to play without the roping extra time.
    It is easy to auto track how many times players are using this. And if they have it above a limit after some games, they can have their roping…

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Report Players for Roping

    There needs to be a way to report players for intentionally stalling games. I just spent over a half hour playing against someone who roped every single turn.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Nazgûl and Cid, Timeless Artificer "too many copies"

    Arena is telling me that I have too many copies of these cards in my Brawl decks that use them.

    13 votes

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  9. can't add more than 7 cards in sideboard in bo3 standard deck

    When I try to save a deck with more than 7 cards in sideboard I have the message than my deck can't have more than 15 cards in sideboard

    12 votes

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  10. Hydroponics Architect and Blood Moon

    If I have a land modified by Hydroponics Architect it becomes a basic land perpetually. Blood Moon shouldn't affect it, but it currently does.

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. win wasnt recorded

    Win wasn't recorded - I won and neither a win nor a loss was recorded.

    53 votes

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  12. Achievement not registering

    Achievement “your go - win a game where you only cast spells on an opponent’s turn” completed several times and not registering.

    27 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  13. CANNOT BUY GEMS

    I use a Macbook. I cannot buy gems as I get stuck on the loading screen every time I try. Is the client freezing or something else? I want to give you money but you will not fix this bug.

    6 votes

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    0 comments  ·  Store  ·  Admin →
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  14. Toph profile picture doesn’t show up in game

    Toph profile picture doesn’t appear while in game, instead it’s Vivian I believe. Everywhere else it’s Toph.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Lion's Eye Diamond is "bugged"

    I was resolving my breach LED combo in arena powered cube and had no mana floating, 1 card in graveyard, and an underworld breach in play. The arena client, after resolving the LED, passed priority into my end step without allowing me to use my LED to ***** it and discard my hand. I lost my game to this "bug". Why would I want to pass priority into my end step with an underworld breach and led in play? I paid 20 bucks to get in to this thing man. This really sucks.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Sideboard Missing in new Powered Cube

    I opened up Arena to edit my deck fo my first ever game of the new Powered Cube, but my sideboard is missing. There should be like 10-15 more cards I drafted that just aren’t there. I still need to tweak my deck before playing my first game.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Toph Profile Picture not showing up

    I’m using the mobile platform. When I equipped the Toph profile picture for my decks, when looking at my player icon in game, it should show the Toph icon for the player in game, but it shows the Vivian profile picture, even though it shows the Toph profile picture on the deck selection and game intro icons. I tried repairing the game files but that didn’t fix it.

    6 votes

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  18. The Last Agni Kai give mana if your creature is dealt excess damage

    The Last Agni Kai says "Target creature you control fights target creature an opponent controls. If the creature the opponent controls is dealt excess damage this way, add that much {R}." However if your creature loses the fight and is dealt excess damage you get the mana. As you can see from the picture my opponent gained 1 floating red when their creature lost the fight after I pumped my creature.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. arena direct play booster sealed event disappeared after one game

    I just played one game in arena direct edge of eternities sealed and now the event is gone and my gems are gone.

    10 votes

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    1 comment  ·  Events  ·  Admin →
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  20. Standard and traditional standard events disappeared

    Standard events (BO1 and BO3) are no longer available on mtg arena. They just vanished. There is only Alchemy, Pioneer and Historic events to play.

    4 votes

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    2 comments  ·  Events  ·  Admin →
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