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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2984 results found

  1. Bring Chess Clocks to MTG Arena: Let Players Choose Between Fast and Long Games

    Today in Standard, many decks make players take forever to play their turn — or their opponent's turn — and this is ruining my enjoyment of the game.

    This should be like in chess: the clock should be ticking for them and have a limit, and everybody should have the option to play long-lasting games or quick ones.

    I know Wizards won't ever listen to this, but I'm doing my part to make this a better game for everybody: for those who want to play 30-minute turns, or for those of us who want to play a 10-minute game.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. GPUへの高負荷状態

    タスクマネージャを観察していて気づいたのですが、
    ゲームのホーム画面でMTGAにフォーカスが当たっている間は正常に動作しているのですが、
    ブラウザなど別のアプリにフォーカスを動かすとGPU使用率が跳ね上がって正常に動作しなくなります。
    FRAのアップデート後からの現象だと思います。

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  3. SAME OPPONENT EVERYDAY

    What is wrong with your game? Why am I always playing against the same users multiple users every single ******* day without a break. Do any real people actually play this f****** game. It's a complete f****** joke man. What a waste of f****** everyone's time. Enough with the f****** bots and let me play some real f****** people that make their own f****** decks. This is ridiculous.

    2 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  4. face jace achievement

    Just like other players reported, I've empowered Jace in a match against another player (timeless play) past 10, and didn't got the achievement.

    the match was on my account and ended at around 22:00 GMT+1, i can't share anything else besides I'm on Android

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  5. Inventory

    Hello I recently purchased for 10k gems the Foundation Deck: Jace, Multiverse Architect specifically to get her the card avacyn angel of horror. Although she is available in that deck she is not in my collection. I would either like you guys to correct this making her playable or refend my gems please

    2 votes

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  6. MTG arena

    Why is there such a limited amount of things I can earn per day? You want me to spend time on your game right? When I can't earn anything else I quit playing and I am not going to spend real money on fake cards. I spend real money on real cards, in fact I have in the last 20+ years have spent thousands of dollar on real cards. It would be different if you were sending us copies of all the cards people pay for on this game but that is not the case. And ***** paying for online…

    4 votes

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  7. Jace, Wielder of Mysteries

    I've just played a game where the player had Jace, Wielder of Mysteries on the field with 5 pips. They had just milled their entire deck with 4 X Jace, The Perfected Mind. So everything was in the graveyard with a few cards in their exile.

    The player has then used Jace, Wielder of Mysteries +1 ability of 'Mill two cards. Draw a card', and they have somehow won the game. They only had one copy of Jace, Wielder of Mysteries in their entire deck and it was in play.

    The -8 Ultimate ability states 'Draw seven cards. Then if…

    2 votes

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  8. Closer look at cards

    I use the mobile app and normally when I'm building a deck, I can press and hold on a card to bring up the closer look. But now I can only open the closer look if I add the card to the deck.

    3 votes

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  9. Priority not returned during end step

    Ongoing problem with priority. Whenever I got to my end step with spells/abilities available and the mana to use them, if my opponent does something and I let it resolve, I don't regain priority, and the turn passes back to them.
    For example: on my end step opponent activates a creature land while I have Requiting Hex in hand. If the ability of the land resolves, I will now have a legal target to cast the Hex, while the opponent is tapped out. It shouldn't require me to hold full control to be able to cast spells after the stack…

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. double strike trample

    4/1 double strike trample attacker
    1/4 blocker
    shouldn't the first strike kill the blocker and since the attacker has trample the second strike should happen striking the attackers target?

    2 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  11. Power Cube draft price

    The price to draft the arena power cube is WAY too high and the rewards are really bad. Just feels like corporate greed :(

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  12. Could not use instant

    Had mana but could not play my instant and lost the game, this happened twice in the same game

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. game feels overly rigged

    Opponents constantly top deck exactly perfect draws at the perfect times. just played back to back games where I stabilized and WHOA! they immediately go land game winning 7 drop after doing nothing for several turns and without scrying or surveiling. Then there are all the games where my opponent hits land 5 or 6 then never draws a land again and has all castable perfect answers the rest of the way while I miraculously draw 15 out of my 17 lands with 15 cards left in deck. I get Magic is a game of variance, but this consistently happens…

    4 votes

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  14. Surveillance phantom from Opponent could attack (but they did not scry or surveil in their turn)

    1 See title
    2 using Mac OSX through EPIC Games
    3 surveillance phantom should not have been able to attack, it lost me the game
    where can I ask for a refund of my Gems?
    player logs are available

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. deck builder suddenly no longer allows addition of new cards when deck building

    When building decks I find that sometimes the "+" icon on my cards will gray out when not at 4 qty, and this will happen even if there is no copies in the side board. Once this happens, I am also unable to drag from the collection into the deck anymore.

    Exiting the deck building and re-entering it does not work, the only way to deal with this issue is to completely restart MTG:A. After the restart, it will work as expected.

    Lately it's happening so much it's becoming obtrusive, probably because I'm using it more for an experimental deck.

    …

    2 votes

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  16. Garruk "are you gonna go" Bug

    the “are you gonna go?” voice line doesn't work.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. MTGA Support

    I'm not getting any confirmations that my tickets are being read. There is no phone number I can call either. This is a horrible support experience.

    3 votes

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  18. No priority given after opponent declares attackers

    I lost a premier draft because of a bug

    1. Opponent has flying creatures on the field, I have non-flying creatures
    2. I have Academic Ascent, as spell to give my creatures flying at instant speed, with enough mana to cast it
    3. Opponent declares attackers, and I am given no chance to respond by giving one of my creatures flying and cannot block

    Bug happened on Steam PC

    I was playing in a draft when an opponent attacked me with flyers, when I had the card Academic Ascent in my hand with the mana to cast it. The game automatically skipped past…

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  19. Unable to open pre release packs

    Pre release packs are still locked after attending an event on October 1 saying it is locked until September 29

    4 votes

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  20. Jace Reality Sculptor +1 issue

    Hello,
    I had an issue where Jace Reality Sculptor +1 ability didn't create a Jace token but increased its own loyalty by the amount of islands I controlled. I am playing on mobile so sadly I couldn't capture a log, but there is a screenshot.

    Starting loyalty was 2 as I had played the card and used the -3 ability the previous turn.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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