MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4061 results found
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Problem with Deck Companion
I bought the holiday dog companion bundle, but when I select any of them as the companion, the wolf with green fog shows up in the match. If I change to another (non-dog) companion it works correctly.
5 votes -
Golden pack give me gems
The golden pack gives me gems. It should give me cards that I don't have in my standard collection. This happened with 2 golden packs, I request a refund, and I await urgent resolution of the problem to open the other 7 golden packs that I have.
6 votes -
Jump In cards not appearing in collection after use in matches
Cards that I played with in Jump In are not appearing in my collection, nor appearing when searched for crafting. Namely I picked several packs focusing on getting the master firebender Zuko twice, Airbender Aang (mythic white) and Katara (water ending 6 version} and don't have any of them. Nor Iroh Dragon of the West. There are also smaller cards missing despite having played with them in the jump in event.
7 votes -
game freeze in the middle of attack/ disconnect?
I am playing a sealed avatar deck... the game suddendly freeze in the middle of attack...
A little later, the game tells me I need to reconnect.... every thing stays frozen.after a while I restart the client and the game is finished....
5 votes -
After Jan-Feb updates, game is unplayable
Reinstallation didn't help. It freezes at "initializing localization database".
I have two tablets: Samsung SM-T870 (Galaxy Tab S7, Android 13) and Samsung SM-T575 (Galaxy Tab Active3, Android 13).
This is the last development. Throughout Jan and Feb, the game crashed in 50% of matches.
4 votes -
Playing on Android, loading is hanging up, darkening screen, and causing the game to disconnect. This has happened multiple times since TMT
Playing on Android, loading is hanging up, darkening screen, and causing the game to disconnect. This has happened multiple times since TMT launched.
1 vote -
Glorybringer exert
I had a game loss in the powered cube entirely because I needed to exert my glorybringer to push through lethal damage, but I was never given the option to exert it, so it ran right into the blocker it would have removed.
6 votes -
毎年繰り返す墓番
日本語訳に致命的な間違いがあります。
本来であればこの能力の誘発条件はandですが、日本語訳ではorになってしまっており、全く別の能力です。
ワイルドカード返して欲しいです。3 votes -
Leonardo, Sewer Samurai Bug
I had “The Cloning of Shredder” and chose “Leonardo, Sewer Samurai”, in the next turn when I got my second copy, I attacked with “Featherbrained Filcher” and after blocks, I tried to Sneak cast “Leonardo, Big Brother” from my Graveyard, using “Leonardo, Sewer Samurai”'s ability. The game asked me which of the two “Leonardo, Sewer Samurai”s I would like to use and I chose one by clicking on it and “Submit”.
Then the casted “Leonardo, Big Brother” just hung in the spells area on the right with a blue “interactable” border - this is the point I would call this…
3 votes -
Sideboard Missing in new Powered Cube
I opened up Arena to edit my deck fo my first ever game of the new Powered Cube, but my sideboard is missing. There should be like 10-15 more cards I drafted that just aren’t there. I still need to tweak my deck before playing my first game.
8 votes -
Missed out on half of a draft due to matchmaking bug.
Warning to anyone who might read this: do not do any drafting until the matchmaking bug is fixed.
- Steps to reproduce: try drafting.
- Mac, via Steam, and iOS.
- The pack passing freezes and you don't get to draft additional cards. Then it disconnects, and when you try to log back in it stops on "Waiting for Server" screen. It lets you log back in once the draft timer is finished, but the client will have auto-drafted your deck.
- Expected results: being able to draft normally.
- N/A
- None so far. I have an essentially unusable drafted deck, because of the client's…
3 votes -
"retrieving asset manifest" at initial loading screen then goes to "error updating Data: please check your connection and try again"
"retrieving asset manifest" at initial loading screen then goes to "error updating Data: please check your connection and try again"
3 votes -
Lasting Tarfire didn't trigger with Sting-Slinger
- february 2026. Bo1 draft. I used the ability of Sting-Slinger putting a blight counter on him. I expected the trigger of lasting tarfire at the end step. It didn't happened. For what's it worth I lost the game. That's disappointing.
3 votes -
[TMNT] Kitsune, Dragon's Daughter ability is a *MAY*
Kitsune, Dragon's Daughter ability is a MAY !!!!!!!! if so it should give the option to choose none (or submit 0) but it is not the case in MTG Arena TMNT. I had to leave the timer pass so it will choose none by default LOL
1 vote -
Couldnt pay life for ward
Couldnt pay life ward of 3 when I had 5 left. It just warded my spell when my life could have been spent. Gave no option to do. Just warded spell.
3 votes -
connexion
Impossible de se connecter.
Aucune nouvelle dans Arena Status.
Vraiment la pire expérience de jeux en 2025, je savais pas que c'était possible de puer autant la merde.
J'ai attendu exprès la release avant d'acheter et j'ai bien fait. Vous n'aurez pas un euro supplémentaire de ma part tant que vous continuiez à en avoir rien à foutre de votre communauté.8 votes -
Selfless Safewright
It wont let me report a bug in when I click report a bug. It literally just goes to a forum where I am supposed to scroll through other people's issues. I just lost a game three where I cast selfless Safewright while Wildvine Pummeler was on the battlefield. I chose giant as the creature type and my wildvine brawler then still died. I lost the game because of this.
4 votes -
MTG Arena Mobile - Hand Size > 15, Can't Scroll
Playing MTGA on mobile. Playing Emet Selch deck. When Emet is flipped, my graveyard becomes my "hand" and it's sometimes impossible to view and click on cards that are actually in my hand. This becomes an extra problem when I play a card that requires me to discard cards from my hand, because I can't reach/touch of my mobile device the cards in my hand. I end up roping out because I can't click on the cards in my hand because my "graveyard hand" is giant and MTGA mobile doesn't have a good way to scroll over to cards in…
11 votes -
Blighted nightmare isn't working how it's supposed to
There are no negative parts of this card you do not force them to blight anything and you can return the card over and over and over and over and over again why and it continues a lot owing you to make the cards in your graveyard plus one and when you return the so there's no negative because you have to blight x to return this enchantment to the owner's hand so they blight zero to another creatures and then return it to their hand and then they put it down blade zero return it back to their hand…
2 votes -
FABLED PASSAGE BUG
NEW LAND BUG
When SACRIFICING "FABLED PASSAGE" to search your library for a basic land card, the game glitches and thinks you are trying to surveil. All the lands pop up on your screen, but you are unable to click anything. You have to surrender in order for it to be fixed.
VERSION: 2025.51.0.9591.1173794
10 votes
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