MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
10197 results found
-
15 land deck, game 1, 9 land and 4 spells - lost. Game 2 4 spells 9 land - lost. Game 3 9 land 4 spells, lost. Every game I drew 9 land by 7
Shuffler doesn't work with DLC and 15 land decks. Refund me
3 votes -
Product suggestion
I suggest a 4 player brawl and a ranked system to brawl. I prefer brawl as I need only worry about one copy of a card. Yes there may be multiple cards with the same effect but only one can be had in each deck. Not sure what it would look like or if it would even be a part of the current ranking system, but I like receiving my rewards for reach platinum. Thanks for reading and I look forward to the future of MTG Arena.
2 votes -
Game Crash Mobile
Playing on my iPad the game has been crashing after matchmaking has completed and while entering the match. When restarting the app the game will load and try to enter the match but will again crash. If I wait until what I suspect is timing out from the match I can then restart the app.
23 votes -
Matches spontaneously ending mid match. Could be VPN gaming of the system.
Matches are spontaneously restarting or ended mid match. There is no progress captured; for example, if I need to play certain coloured spells to receive coins, the counter will not record the cards I played from said match. This is extremely frustrating and seems to happen when I'm winning a match. Rarely happens when I'm losing. See attached recordings. I think people are disconnecting from VPNs triggering the matches to end when they're losing.
3 votes -
Lunar Convocation and Sinister Monolith is not giving me the 1/1 ..
Just happened with my play-in deck. don't know what to do now, do I change the deck.. argghh!
6 votes -
Stop on upkeep doesn't work under some circumstances
The upkeep stop doesn't work if you will lose during your draw step. Instead of letting you pause during your upkeep to take an action, it instead just automatically makes you lose. I was just playing against a mill deck using a deck with burn spells, and they milled me out, but I could have untapped and killed them during my upkeep if the stop had worked. But it didn't. So instead of winning, I lost. This is not some obscure interaction. Letting players take actions during their upkeep is a fundamental part of the game and comes up often.…
8 votes -
Enduring Tenacity
Enduring Tenacity are not returning to the battlefield. The cards are exiling instead of becoming and enchantment.
4 votes -
stuck on waiting for opponent
I am stuck on waiting for opponent, spent more than 10 minutes per time, I restarted MTGA 2 times and always the same, I also tried to start Arena on my android smartphone and the problem is still the same, I start the game and it goes directly to the match and it stucks on waiting for opponent
22 votes -
Limited match dropped mid match
Playing game of limited, was about to win when the game dropped. No option to reconnect. Client was unresponsive several times during match. Returned to draft homepage with a game loss. Incredibly frustrated.
8 votes -
I lose a game instead of the opponent
I had 15 life when I destroyed a card with ward - Pay 7 life. My life got to 8 and after that the opponent had 0 cards in the deck. When I passed my turn, suddenly my life turns 0 and I lose the game.
2 votes -
lunar convocation
Lunar Convocation end step trigger NOT creating 1/1 bat tokens WTF?!
5 votes -
second main phase auto ending
After combat I activated the abilities on my Sinister Monolitchs (2) drew 4 cards, played a land (mnt) and had a soccery I could cast with it or with an existing untapped land (Tectonic Hazard) which would have taken out the other player. Right after the mnt hit the table my second main phase ended and passed turn.
8 votes -
A win in the premier draft became a loss.
When winning from a 3-2 loss situation in the premier draft at the mtg arena, the win and loss were processed simultaneously and the draft ended as a 4-3 loss.
10 votes -
Cannot Connect
Stuck at launch screen since update started today (12/12). Device is irrelevant, reinstall is irrelevant - have used all prior troubleshooting articles. Customer service won't help
37 votes -
Solid black screen when opening program
When i open the game it only shows a black screen with a cursor, waited for many minutes and it did not change, then when I clicked the screen it gave me an error report to close the program. Uninstalled and reinstalled and still having this problem.
2 votes -
Pre-Release Code Cards
Change back the Pre-release kits to allow for up to 5 submissions. I purchased 5 pre-release kits for Bloomburrow in anticipation of being able to both collect the cards physically and redeem the code cards for MTG Arena. For the last 3 sets (MKM, OTJ and MH3) i was able to redeem up to 5 pre-release code cards for those sets. It literally incentivized me to purchase more pre-release kits. And I did so for Bloomburrow expecting this as well. Well instead I got dupped. Didn't see any announcement about them changing this back or it being an error in…
7 votes -
Waiting For Server
I Have Re-Installed The App, Logged Out & Back In Several Times & Tried On Many Different Days. I Can Download The UpDates No Problem, But CanNot Log In. Waiting For Server Has Been Killing This App For Too Long. Please Fix This.
Thank You!
6 votes -
Deck shuffler
Your auto shuffler is absolutely awful I hate it , seriously a piece of *. I watch peoples stream and YouTube channels and they all have the same problem. * sucks and do better holy cow! It’s the lands I get stuck at 2 lands in a 23 land deck for 60 card constructed draw 3 times and not a single land I’ve tested this many times **** makes gameplay awful
21 votes -
Ghostly prison vs AI
Ghostly prison has the AI taking actual 10min turns where it is trying to pay for the attack but it just untapped everything and recounts mana. I just wanted to test it out, but I can't if the AI can't finish their turn.
8 votes -
Mana drain not allowed to be played
Wasn't given option to counter with mana drain, had two open blue, it was my turn. Both times I had a deathrite shaman out that it was giving me the option to use but when I tried multiple times to forcibly drag mana drain from my hand to enter the stack nothing would happen. Nothing was uncounterable. There was no cancer of souls or anything that would have pre ented my interaction.
1 vote
- Don't see your idea?