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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14951 results found

  1. Stuck at loading initial scene: PC

    Upon opening MTGA the program hangs at "Loading initial scene" on PC. Resets, computer restarts, uninstall/reinstall does not solve the issue.

    33 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  2. Problem with activated ability of Goblin Trashmaster

    Playing on PC, I had Goblin Trashmaster whose activated ability says "Sacrifice a Goblin: destroy target artifact". My opponent had out 5 artifacts. However, the turn my goblin came into play, and the next turn, I was unable to select him to activate his ability to destroy the artifacts, which were all my opponent had. They may have noticed this and understood there was a problem, as they soon after surrendered, even though they were at a large advantage with their shrines, so I don't know if the problem would have persisted past two turns.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Upkeep stop not functional

    Playing on mobile. Control the scarab God. Set upkeep stop to activate ability with trigger on the stack. Game automatically resolved TSG trigger without allowing activation. After scrying, upkeep stop would function as normal, giving priority before draw step

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Tyrite Sanctum not working

    I used tyrite sanctum to turn Yorvo in to a god. The following turn, I sacrificed Tyrite Sanctum to make Yorvo indestructible. Tyrite Sanctum was sacrificed, but no indestructible token added to God Yorvo.
    This was in Brawl mode, with Yorvo as my commander, on PC

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Did not receive XP after leveling up

    Playing on Windows PC. I have no idea how to recreate the bug, but have attached my log. After levelling up on March 11th (around my 10th win for the day), I stopped receiving XP (after 15th win, mastery shows I still have 0 XP into new level where it should be ~5*25 = ~125 XP).

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. mana

    I just downloaded the recent update and now I cannot play mana. I can select mana but I cannot play it. Everything else seems to be working properly, but without playing mana I cannot play the game...

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Lost connection to server during ranked match

    Connection to server was lost during a ranked match, it was not on my side, it was a server issue. my game reconnected to the menu, and my rank didn't change.
    I start another ranked match and win it, and instead of ranking up, it acted just as if I lost...
    Fix your servers please, you can't just crash me like that and then denying me the next win like wtf???

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Cant drag cards to play them

    Dragging cards to play them does not work. I can play cards if I doubleclick, but man, it is really annoying and it feels very clunky.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Can't play lands

    Attempt to play a land, click and drag and hover over the battlefield works correctly, gives me the orange outline, then when I release the land to be played it goes back to my hand. happened two games in a row.

    28 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  10. can't play lands

    can't play lands

    17 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Tibalt Cosmic Impostor, Dose not Exile Top Card

    I scry for 2 cards both of them are lands one was a plain and the other was a Blossoming Sands, decided to keep the latter since my opponent is going to exile it on his turn with Tibalt, on next turn he did. the result was not a land and instead he exiled my Giant Killer, on my turn i got the same land that i kept on top of my deck, which was my Blossoming Sands.

    this tipped the battle and won the game for him instantly so do something about it

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Game Rigged ???

    I have in my Deck 2 cards of a monster, During play I draw one of them and get to put it in my graveyard. Then, 2 turns after, I scry my deck , see that second same monster card and decide to put it at the bottom of my deck. 2 turns after that, I draw a card and it s that same monster, meaning like I have a third card of that monster but only have 2 in my entire deck. That game is rigged as *&^#$#. And that happened more than once.

    18 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Android app crashing

    Since the recent Android OS update the app constantly crashes. I have uninstalled and downloaded again but the issue remains.

    It gets unplayable because you need wins to progress but it keeps throwing me out of games and giving me losses

    32 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. program freezes frecuently

    I use Windows, when I'm playing the program start to freeze, after that I lost time and pass my turn. this happens a lot and I lose the game,

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Opponent roped but didn't lose

    My opponent roped but the game just stayed at them with zero timeouts.
    The only thing I can do to continue is to concede, losing a rank.
    Pretty disappointing.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. people are playing historic cards in standard ranked

    I keep meeting people that are playing sleep and tibalt trickery. Historic in standard and banned cards too. Very unfair. Need to fix the bug or catch the cheaters...

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Servor connection LAG a lot

    Hello, the game lag A LOT on mobile... Always searching after servor connection. It is pretty annoying, espacialy during battle..

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Brawl Matchmaking Bug/Rigged

    I played against 6 Esika decks in a drow when i played my Magda deck, always on the draw.
    this is so ********.
    i get that there needs to be some matchmaking for fair matches but this is so frustrating to me. doesnt even matter who won or lost. u cant tell me this is ok and a "fun" experience. there are tons of brawl decks and i play against the same one 6 times in a row?????
    same when i play my tibals standard deck- 50% mirror matches. but thast another topic.
    i dont wanna play like this at…

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Kroxa Escape ETB Trigger Bug

    I cast Kroxa using its escape cost and it kept on asking me which trigger I want to choose to be the first to resolve. It only stopped when my time ran out. It was fine because I have the upper hand in the game. After my Kroxa resolved, my opponent killed it and then it disappeared. I have Lurus in the battle field so I should be able to cast Kroxa again but it was gone. It's not in the graveyard and exile pile. It cost me the game and now I'm reporting it.

    4 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  20. Color challenge bug?

    While doing the color challenge of white vs blue, I am meant to utilize the double strike ability of one of my creatures to eliminate the defending creatures and then go for a second round of attack to the player. However, the double strike ability seems to not work and I'm left completely powerless.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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